Premier Inn Dover - A20

We have just been checked in by the lovely Emma who was super friendly and really helpful - answering all our questions regarding our stay. The room is clean, comfortable and well equipped.

The girls on reception were very helpful and friendly. Room was very clean and comfortable. I would definitely stay here again.

Clean comfortable room with plenty of parking, excellent breakfast next door in the Beefeater. Only useless thing was the WiFi which didn't work at all.

Stayed before and after a trip to France. Thanks to Melissa who got us checked in politely and professionally when we arrived late and were very tired from our journey. Staff here are always high standard (unlike Oban P.Inn) and housekeeping do a great job of keeping this well used hotel (starting to show it's age now) clean. Hopefully Melissa gets involved in new staff training to bring them up to her own high standard of customer service.

I'm a fan of Premier Inn's as I feel they offer good value, and this particular location reconfirms this. I was welcomed by friendly staff for an overnight stay. Breakfast is served in the pub next door, but I didn't use. The hotel entrance is a little outdated but it was clean. The room was a good size and was clean. Bed was very comfortable and the shower was brilliant. Great way to start the day! The downside was the outside noise. Walls seem to be thin so you can get disturbed sometimes. Overall, I would book this Hotel again.

Excellent very good i am happy with the support recieved excellent place great service i would stay again. Wonderful experience.

Our stay at the Dover A20 was ideal for our visit to Dover castle. The room was all clean and comfortable. Parking on site and with the Beefeater restaurant next door for breakfast and evening meals was convenient . We was greeted at reception by Melissa who booked us in and was very helpful and pleasant she gave us information on our stay. We would use this Premier inn again if we visited Dover again.

Two nights away to visit RAF Hendon museum then Dover Castle, while at Hendon got a text saying our rooms at Premier inn (east Dover) were cancelled however shortly afterwards had a call to say we were rebooked into this hotel. The first morning we were given complimentary breakfasts and the second night a voucher for 25% off of our dinner.

Had a two night stay here lovely and clean all the staff where friendly and helpful the two on the night shift Adam and Elaine where absolutely fantastic dealing with an issue with professionalism and patience that really shouldn’t be part off there job . The hotel was exceptionally clean and tidy and in a great location with easy access to motorways and the port of Dover thank you premier inn team

Good location for the car ferry. Very clean room and at a reasonable price. Reasturant within walking distance. Would recommend.

Another stay at the hotel, its a good location for me as a friend lives nearby. It was clean and tidy. Staff friendly and helpful. Breakfast was nice. At the end of the day its a Premier Inn and it more than met the standards you expect. Will be returning again next year

Wi-Fi médiocre

The rooms are spacious and tidy, good beds, but the toilet was filthy, there was no Internet service in the room that I was given and the Receptionist couldn'tdo anything about it. Receptionist could have been a bit friendlier and helpful. The car park was great, enough space to park and a secure barrier which needs a code to access. The food was ok but could have been better if it's prepared and readily available to be eaten when arrived without having to make an order through someone. Though it is eat as much as you can, placing order takes so long for the food to be prepared and seservedThus defeats the whole of eat as much as you can. The gentleman the was nicer. Overall, I was expecting better service that I had.

Booked a night here before an early sail on a Saturday. Easy to find, lots of parking. Check in was very efficient and Melissa was very helpful. Room was comfortable and perfect for purpose.

Geräumiges ruhiges Zimmer. Kostenlose Parkplätze, super Lage, vor allem, wenn man von der Dover Fähre kommt oder am anderen Morgen übersetzen will. Das gleiche gilt auch für die Tunnelverbindung. Frühstück und Abendessen möglich. Würden wir noch einmal machen.

Arrive rather late in the evening. Booking in was a breeze. They were very helpful. Room was clean warm and very nice. All in all, A good experience

A great hotel in a good position, quiet but easily found and not too far from Dover. We had an easy check-in and the room was very clean and well presented when we opened the door. Melissa, the receptionist, made us feel welcome and helped with a small problem which arose. Throughout our stay when she was on shift, Melissa was always pleasant and made us feel welcome. She is an real asset to your company.

Only 20 minutes to the ferrys. Perfect beds, delicious food, free parking and very friendly staff. An employee prepares your breakfast fresh to order!

Was very comfortable, really nice shower, lovely welcome from staff. Smell of wet dog in reception was off putting but no sign of it in room. Great parking. Excellent breakfast and service. I don't find the evening meals are the best but plenty to choose from and edible. Ordered two different cocktails both of which they didn't have the ingredients for. I was offered my third choice for free, so was kindly rectified.

Near to the Dover channel. Breakfast tabels are not cleaned properly, sticky tops prob from last night boozz. Breakfast is not buffet. Rooms are ok.

An old Premier Inn very much in need of refurbishment with almost uncontrollable heating/air con . A rather tatty adjacent Beefeater in even more need of refurbishment which seemed understaffed Staff were helpful but clearly overworked

The room was very poor. Small, dirty and hot. All the rooms had a single large shower head, and so were unusable for any women with long hair. Despite being advertised as in the countryside, there was significant road noise. Far from a relaxing break in a journey, it adds a lot of stress.