7/10
Reviewed Sep 17, 2026El trato del personal es muy bueno, el hotel en general está bien.
Lo que no me gustó es que en el check in te dan una hoja con unas normas de las cuales además te recalcan ciertas de ellas. Conforme transcurre la estancia ves que la mayoría de los huéspedes no las cumplen y no ocurre nada. Sobre todo los horarios de descanso (cuando viajas con niños pequeños) y el uso de hamacas de la piscina (no se puede reservar con la toalla) a las 8:30h ya hay gente haciendo cola con 8 toallas para reservar la suya y la de su familia.
7/10
Reviewed Sep 15, 2026Very clean and the staff were helpful
No entertainment for adults. Bingo isn't entertainment. Everything is a long walk or taxi ride away.
9/10
Reviewed Sep 15, 2026Bona situació, al bell mig de tot sortin carrer recte la platja, a la dreta poble i a l'esquerra zona turística. Aparcament públic en preu raonable, apartaments amples i néts, i fan els llits tots els dies
Menjar dinar,sopar algo justet, esmorzar correcte
7/10
Reviewed Sep 15, 2026Está ótimo para 3 estrelas. Comemos sempre bem, apesar de não haver muita variedade no buffet.
A relação preço/qualidade esta perfeita.
Só trocaram as toalhas uma vez na semana. Para quem está de férias na praia e toma banho duas ou três vezes por dia...
1/10
Reviewed Sep 13, 2026NADA !!!! La habitación con vistas a la calle ( en obras)
Al reservar por booking pone bufet libre desayuno, almuerzo y cena , y nos hemos encontrado que el desayuno si era bufet ( muy escaso ,beicon seco y la calidad muy baja , y poco más para elegir ( se nota q la gente no va)… ( 6 mesas 20 personas ) y a la hora del almuerzo no había bufet , te daba la opción de 4 primeros y 4 segundos cosa q no me pareció bien ! E ido a preguntar a recepción y no me dio ninguna explicación clara , solo que si no tiene gente no pone bufet !!! Duchas amarillas , toallas muy desgastadas y amarillas y sucias. A las 12 h de llegar me vi en la necesidad de abandonar el apartamento y buscarme otra estancia , así no podía estar con los hijos! Llegamos tarde y hemos pedido aparcamiento y me dijo el de recepción q valía 18€ y le e preguntado porque no cobra lo que pone en la página ( 12€) y me dijo q vale 18€ y q él no pone los precios! No lo e contratado En lo pagina vende publicidad engañosa! Es denunciable y es lo q e echo ! Ir a descansar 4 días y encontrarse esto así !!
9/10
Reviewed Sep 10, 2026Excelente localização, simpatia dos funcionários, fomos muito bem recebidos na receção e tudo explicado em por menor. Tínhamos uma luz queimada no local onde comíamos e faltava uma chávena mas logo foi solucionado. Ficamos muito satisfeitos e super recomendo!
Somente o Wifi que era fraco no quarto
10/10
Reviewed Sep 10, 2026Absolutamente todo !
Excelente!
Todo nos gustó
8/10
Reviewed Sep 10, 2026Personnel très agréable
Propriété
Réactivité
Très bon emplacement
Diverses activités pour les grands et les petits
10/10
Reviewed Sep 9, 2026C'était magnifique
Rien
Adorei a simpatia da senhora da recepção,a senhora brasileira, extremamente prestável,alem de atenciosa e muito simpática ✌️✌️adorei o hotel em si,a localização do hotel perfeita,a piscina top,campo top... O espaço em si muito bom
Alguns funcionários no serviço de mesa tbm eram top,um rabo de cavalo no cabelo,excelente,e 2 senhoras tbm muito boas
Ui....
Comida repetitiva,sem ideias,sem sabor,sempre a mesma coisa,nao gostei minimamente....minha rica comida tuga ❤️, embora que tenho feito ferias todos os anos em espanha,e este foi o que menos gostei, desculpem mas tenho d ser sincero
E nao gostei de alguns funcionários,os que estavam no bar á noite,jesus crist...nem comento para nao os tratar mal......
Quase tinha que pedir por favor para darem uma bebida,e simpatia 0... Houve um dia que tive na boa uns 10 minutos no balcão á espera de uma sangria......... enfim
10/10
Reviewed Sep 8, 2026Da localização, da limpeza, dos empregados de limpeza.
Dos empregados do bar. Achei-os um pouco mal educados. O pequeno almoço não tinha muitas opções.
A 5 min de la plage, appartement propre et confortable. 2 lits séparés dans le séjours pour les 2 enfants, très apprécié.
Demie pension avec des plats assez variés. Personnel très agréable et disponible.
Parking disponible juste en face de l'établissement.
Bruit par des résidents près de la piscine au delà de minuit. C'est les vacances, et il est parfaitement normal de vouloir en profiter, mais après 2 remarques auprès de la reception, les bruits ont continué. Clairement un point à améliorer, surtout pour un établissement familial.
Une suggestion: pour un appartement de 4-5 personnes, prévoir le même nombre de porte-manteaux dans la salle de bain.
Força tranquil
Zona aparcament
Bien en general
Piscina pequeña para tanta gente
La propreté et le personnel
Le non respect des règles autour de la piscine surtout avec les clients anglais.
Le directeur ainsi que les maîtres nageurs étaient informés de ce désagrément et n’ont rien fait .
Sinceramente en el hotel estaba todo muy bien, tanto las instalaciones, los shows, la comida, los trabajadores, todo genial!
Lo unico que no me gusto fue la gente que estaba en el, es cierto que eso no es culpa del hotel ni mucho menos pero habia mucha gente maleducada sobre todo ingleses... a las 12:30 de la mañana con gritos y musica, un olor apestoso de marihuana que nos entraba hasta la habitacion, no respetaban el que no se podian guardar hamacas con las toallas, etc.
La ubicación, el personal muy amable. El animador un encanto.
El desayuno y l cena bastante variado.
Quizá el cambio de toallas cada 2 días.
10/10
Reviewed Sep 2, 2026Toutes est.bien exceptionnelle,
Merci !
Je trouve un peu les serviettes trop usées
Good location near the sea front. Clean hotel and allowed late check out albeit for a small fee!!
Pool was quite small, large inflatable slide one day that took up half the pool. Booked for family of 5 but apartment was realitvely small, with just one bedroom that had two single beds. Other beds were two small couches in living room and one pull down in hallway.
9/10
Reviewed Aug 31, 2026La comida super
Aire acondicionado en la noche
4/10
Reviewed Aug 31, 2026o Pequeno almoço nao era mau
nao gostei dos ruidos e pricipamente a noite depois das 24h , hovia-se muitos as pessoas dos outros quartos
9/10
Reviewed Aug 31, 2026Our superior one bedroom apartment served our needs perfectly as a family of 5. Spotlessly clean, everything provided in the kitchen area and great big balconies with pool view which is wonderful. Our second time staying in CYE.
Sun loungers get snapped up quickly in the morning but it's good that staff keep notice of the people who put towels on the loungers and go away for a long time and not use them until much later - depriving others from availing of a lounger.
10/10
Reviewed Aug 31, 2026Las instalaciones y la ubicación
Por poner una pega diría que hace falta más personal en el bar de la piscina
10/10
Reviewed Aug 30, 2026Friendly staff
Sofa beds were not comfortable for kids
8/10
Reviewed Aug 29, 2026Ces services
Un peu bruyant le soir
8/10
Reviewed Aug 29, 2026Nos gustó mucho la animación y las instalaciones.
5/10
Reviewed Aug 28, 2026Localização e equipa de animação de kids club e noite (embora precise de alguma inovação)
O quarto tem o básico, mas não fornecem toalhas suficientes, e há bastantes limitações nas trocas e dias de limpeza. Os elevadores são uma limitação e por estão muitas vezes avariados, há poucas espreguiçadeiras na piscina ,os horários e variedade do pequeno almoço e almoço são limitados. A rede wi fi também tem falhas
6/10
Reviewed Aug 27, 2026Location
Outdated
Hard to find car parking
6/10
Reviewed Aug 26, 2026Activities and Pedro
The black guy at the reception was extremely rude and unfriendly. Given my situation (3 children and wife waiting at 00:30 after 12+ hours of driving from Switzerland for a parking and check in, he completely failed it. I had to calm him down to avoid conflict.
10/10
Reviewed Aug 25, 2026كل شي
8/10
Reviewed Aug 25, 2026Location
I didn’t like the fact that 1 x people were allowed to put down 5/6 towels on sunbeds in the morning and some beds with towels were not used till some days at 12 o clock . Very annoying
Lifts are slow and not all working
9/10
Reviewed Aug 24, 2026Très bel accueil hôtel agréable paisible et familial. Situé à proximité de nombreux commerces. Dans l’ensemble très satisfaite.
9/10
Reviewed Aug 24, 2026La ubicación muy buena, el buffet completo, el personal muy profesional y atento.
La espera a la hora de coger los ascensores debido a la avería de uno de ellos.
5/10
Reviewed Aug 22, 2026The location of the hotel was convenient as it was close to the beach and many other vital facilities such as supermarkets. The view from the room was very pleasant and the balcony was big.
The pool toilets were in bad condition. The towels and the bedsheets were only changed twice a week which wasn't good enough as the room got very sandy throughout our stay. It was impossible to get sunbeds near the pool as occupants reserved them in the morning for the whole day (which we had been told upon arrival was prohibited). The lifeguard had no control over the behavior of people in the pool making it very uncomfortable to be in or around it. The hotel provided entertainment to the children but nothing for adults and their was no proper bar within the vicinity. The noise level was beyond unacceptable from people outside and didn't die down until after 2am most nights which left us very disappointed.
7/10
Reviewed Aug 21, 2026Hotel w fajnej lokalizacji. Blisko morze i Port Aventura. W okolicy mnóstwo knajpek sklepików. Blisko do centrum.
Miła obsługa w recepcji. Personel w restauracji rewelacyny, dbali o czystość i aby nie brakowało produktów dla gości. Fajne animacje dla dzi3ci i dorosłych
Sprzątanie pokoi słabe. Kawa taka sobie, brak ręczników basenowych.
10/10
Reviewed Aug 21, 2026Clean, modern rooms, great pool view. Staff friendly, helpful. Location great
More sunbeds needed round the pool
10/10
Reviewed Aug 19, 2026Pool was clean, good entertainment for children. Great location.
Comfy beds and lots of space for a family of 6.
9/10
Reviewed Aug 18, 2026Beautiful, spacious apartments. Helpful and friendly reception staff.
Food in restaurant was average and service poor at times
10/10
Reviewed Aug 16, 2026Tutto impeccabile straconsiglio
Nulla
9/10
Reviewed Aug 16, 2026Le personnel était formidable attentionné et répond à toute question merci pour la gentillesse
Petit téléviseur 😂😂
10/10
Reviewed Aug 15, 2026Entertenimento para as criancas e adultos tambem🤣
Todo o statf uma simpatia, por isso nossa segunda vez neste alojamento!
Espetacular para criancas (grandes familias)
7/10
Reviewed Aug 15, 2026La piscina está bien, todo muy nuevo
No nos dejaron nada en la cocina, jabón para los platos, estropajo etc
7/10
Reviewed Aug 15, 2026Comida muito boa . Localizaçao excellente. O sr da animação sempre a fazer nos rir.
Estivemos la 13 dias a limpeza que era feita era trocar toalhas tirar o lixo e limpar o chão. Nunca foi feito a casa de banho ( lavabo/ duche / sanita) . Ainda fui reclamar 2 vezes mas não adiantou de nada. A comida e muito boa mas acho que tem pouca escolha deveriam por mais pratos
2/10
Reviewed Aug 15, 2026We stayed at the CYE Holiday Centre in Salou for one week, and unfortunately our experience was extremely poor. Considering the price we paid, I expected a much higher standard from this hotel.
The biggest issue for me was the cleanliness and housekeeping. Our room was not properly cleaned once during the entire week. The only thing that happened was the bins being emptied. Our floors were not cleaned and our bedding was not changed for the entire seven-night stay. Our towels were only changed twice. On one occasion, I actually had to ring reception at around 5:30pm to ask where our clean towels were, as we were going out for dinner at 6pm, and I was told that housekeeping had until 6pm, when towels were changed we only got 2 body towels for 3 people in the room.
I was also told that if I wanted my bed linen changed, I would have to pay €14 per bed. I have never experienced this standard of housekeeping in a hotel.
The cleanliness throughout the hotel was also very disappointing. I witnessed an empty Coke can sitting on the back stairwell for the entire week without being removed.
There was another issue that I found extremely concerning: I personally witnessed rats on more than one occasion. While sitting at the bar in the early evening, I saw rats running across the tops of the bushes at the astro aera down towards the playground where children where playing. Seeing rats around the hotel, in aeras used by guests, was extremely unpleasant and added to my concerns about the overall hygiene standards.
The swimming pool was, in my opinion, the worst part. The water appeared cloudy and the pool did not look properly maintained. I never witnessed it being cleaned during our stay. There were hairs floating in the pool and getting wrapped around us while swimming. It was honestly the dirtiest hotel pool I have experienced on a holiday.
The attitude of some of the staff was another major disappointment. From reception to the bar, we experienced rudeness on several occasions. There also seemed to be inconsistencies with charges — for example, being charged for ice in a cup on one occasion and not being charged on another. Overall, I found that once you had paid for your stay, the level of customer service changed completely.
The lack of sunbeds and umbrellas was also a major issue. Guests have to queue from 8am to secure a bed when the pool opened at 9am because there simply aren't enough available for the number of people staying at the hotel. Throughout our stay, I got up early and queued to secure beds for my family.
On our final morning, I had to leave the pool area briefly to check out and collect our luggage, leaving my son there. While I was gone, another guest took the chair that I had been using. When I returned and politely asked for it back, the situation became extremely aggressive. He called me names, took photographs of me and my underage child, and even asked my son's father to come outside for a fight.
Security, the lifeguard and a reception manager became involved. Reception eventually made him delete the photographs, but I felt that his aggressive and threatening behaviour was not dealt with appropriately. I felt extremely uncomfortable and unsafe.
What made the situation even more frustrating was that reception then took one of the sunbeds I had queued from 8am to secure and gave it to the other family because there weren't enough beds. I understand that there aren't enough beds for everyone, but I don't think it was acceptable to take a bed from a guest who had followed the hotel's own system and queued for it.
Finally, towards the end of our stay, I witnessed people becoming unwell and vomiting in the hotel reception, and a child in our own party also became unwell and vomited. Given the general standard of cleanliness we had experienced, this was particularly concerning.
Unfortunately, I simply cannot recommend this hotel. For the price charged, I expected a clean hotel, properly maintained facilities and basic courtesy from staff. Instead, we experienced poor housekeeping, rats being visible around the property, a dirty pool, insufficient sunbeds and umbrellas, inconsistent customer service and an extremely unpleasant incident on our final day.
There were certainly things we enjoyed about our holiday in Salou, but the CYE Holiday Centre was by far the biggest disappointment. I would not stay here again and would not recommend it to others.
10/10
Reviewed Aug 14, 2026L'accueil propreté proximité de la plage commerce
10/10
Reviewed Aug 14, 2026Es genial todo de 10
8/10
Reviewed Aug 13, 2026The staff on reception were so nice & helpful, they recognised that we had 4 girls in a group of 6 so without asking they assigned us a 2 bathroom apartment which was excellent. They were very helpful with any questions that we had also.
The apartment was so clean, best I've stayed in. Food was also really good down beside the pool , it was mainly lunch that we got.
The pool is too small for amount of people that are staying there. Getting a lounger for 1 person was difficult never mind a party of 6. The pool itself was clean, just too small.
8/10
Reviewed Aug 13, 2026Salle à manger spacieuse, très bon service, localisation idéale.
3/10
Reviewed Aug 12, 2026Ligging.
Personeel was niet vriendelijk. Bij het inchecken, moesten wij allemaal regeltjes tekenen, zoals geen handdoekje leggen, geen herrie meer na 11/12uur etc.
Maar feit was, dat ‘s morgens voor 9uur mensen al stonden te wachten om een bedje te claimen. En de herrie bleef gerust doorgaan tot 2uur in de nacht. En weet dat de kamers super gehorig zijn! Bedden zin. Daarnaast ook echt heel hard.
10/10
Reviewed Aug 12, 2026Room comfortable and clean
Nothing
7/10
Reviewed Aug 11, 2026Doorreis prima. Kamers schoon, parking beveiligd, check in & out heel vlot. Niet gegeten dus geen ervaringen
Best ok, veel volk maar je weet wat je krijgt.
1/10
Reviewed Aug 11, 2026Nothing at all I would have said location but because we were at car park view there was constant drilling from
Road works
Staff disgusting behaviour no customer service, pool man bully and targets on particular families, manager only cares about defending staff when complaint raised offered nothing in way of support
Or mediation just defence and occasional agreement that particular things shouldn’t have been said.
6/10
Reviewed Aug 10, 2026Good location nice hotel entertainment for kids
Nice pool area
Breakfast was passable
Do not add on lunch or dinner foor was disgusting
If you dont get up earlier for a pool bed to put your towels down then you wont get one. Also if you put ur towels down and go for breakfast ur towels are removed after 20 mins which isn't the good when ur trying to feed ur kids and make sure u have a bed at the pool
Dobré snídaně i večeře. Čisté pokoje a pěkná koupelna. K moři ne příliš daleko ulicí ve stínu platanů. V dosahu promenáda se spoustou lákadel. Zábavný park za humny.
WIFI byla nepoužitelná.
Avoid at all cost
Lifeguard rude, aggressive and mean to children
Reception staff unhelpful, no support or care for customers once money received
Addressed manager who just wants to give excuses for lack of staff customer service
Honestly you will be so disappointed as we were to the point were we have left 3 days earlier
We have stayed all over Spain in many a hotel were staff are kind helpful and all about customers enjoying there hard earned holiday this hotel could care less and made us feel uncomfortable to the point were we left early
So clean air conditioning was excellent,
Night entertainment could be better, noise at 2 or 3 in the morning coming from the pool area.
A great stay. Over all it was very good,
It was all good, the children's entertainment
In the evening was great and a great effort made buy the entertainment group 👏
El apartamento era cómodo y todo estaba muy limpio.
La comida muy variada y rica.
No me gustó que durante la cena pidiéramos una jarra de agua con un poco de hielo y un camarero nos dijera que el hielo lo cobraban, cuando la noche anterior nos la habían servido sin problemas y muy amablemente. No sé si es política del hotel, pero me parece cutre servir una jarra con 2 cubitos de hielo que es lo que nos pusieron y nos dijera de cobrarlo.
10/10
Reviewed Aug 7, 2026Breakfast was delicious. Great variety of products
Eigenlijk niets veel te duur voor weinig appartement
De prijs en zeer kleine appartement
La comida y la piscina
Los balonazos en la piscina
My wife caught a cleaner in our room using the camera on her phone. We had two young children in the shower playing with no clothes on and the door was open. Avoid this place !!!!!!
Buena localización y el baño.
El baño estaba muy bien.
El suelo sucio, los sofás anticuados, una televisión enana, en la terraza hay un hueco entre el cristal de protección y el suelo de la terraza que es un peligro para un niño pequeño.
Para ser un apartahotel, el frigorífico era enano también.
Розташування
При замовленні номера для жінки на інвалідному візку (без однієї ноги) отель підтвердив наявність такого, а при заселенні такого номеру не надали двері у апартаментах виявилися вузькими, до ліжка не було можливості під'їхати, тому вона змушена була спати на дивані, який занезький для неї. До туалету її потрібно було нести(її вага100кг). На усі прохання про зміну номера була отримана категорична відмова.
No te cambian las toallas día a día por estar 4 noches no te corresponde y las camas de los 4 días solo un día las hicieron y porque protestamos. La comida no hay variedad siempre lo mismo y lo que hay de comer luego de cenar muchos platos
10/10
Reviewed Aug 2, 2026We recently returned from a stay here. We really enjoyed it, in a quiet location, and an easy walking distance to supermarket and other amenities.
Cleanliness and help from staff was excellent
N/A
Hotel amb prou bona ubicació.
Molts turistes mal educats, bruts, poc respectuosos, sorollosos,molt jovent amb ganes de festa.
10/10
Reviewed Jul 25, 2026Nagyon közel van a part, rendezett tiszta hotel. Nagyon sok kisgyerekes család tartozkodott a hotelben, akik elfoglaltak az egesz medencet.
10/10
Reviewed Jul 23, 2026Food, location, having air con, the balcony, friendliness of the staff.
Nothing.
8/10
Reviewed Jul 23, 2026Very clean, updated facilities, rooms well equipped, very clean, lovely bathrooms. Staff very helpful
Very pleased with property, only one thing when we arrived late evening and family of four. The sofa beds we obviously needed weren’t made up and insufficient sheets to make them. More sheets issued the next day upon request
7/10
Reviewed Jul 22, 2026Odświeżone pokoje
Położenie - bliskość do plaży oraz duży parking na przeciwko hotelu
Czystość w pokoju i całym hotelu
Zarządzanie miejscami podczas śniadania
Mały basen (część dla dzieci niewielka, część dla dorosłych również niewielka i z głębokością od 1.4m)
Monotonne i skromne śniadania
8/10
Reviewed Jul 21, 2026De este apartahotel me gustó todo .. habitaciones, camas cómodas , y su ubicación.. cerca de la playa , cerca de Salou y puerto de Salou
La única pega que la limpieza era muy justa …
Y en la piscina las colchonetas de las hamacas deberían limpiarlas a lo largo del día y los sillones ..
Estaban manchados de helado ..
8/10
Reviewed Jul 20, 2026la situation géographique, superficie de la chambre, l'amplitude horaire pour les repas
certains agents d'accueil pas très agréables, les plats au petits déjeuners n'étaient pas diversifiés, l'accès à la piscine (transats réservés dès l'ouverture), pas beaucoup d'équipement dans l'appartement
8/10
Reviewed Jul 20, 2026El personal y la calidad y variedad de las comidas
Me pereció mal q con la pensión completa no se incluya nada de bebidas en las comidas, ni si quiera una jarra de agua del grifo.
También es un detalle poco bonito q te pidan una fianza de 80 euros en metálico cuando tienen los datos de la tarjeta de crédito para esos casos
4/10
Reviewed Jul 19, 2026El personal es poco eficiente y desagradable a mas no poder, especialmente el de recepción
10/10
Reviewed Jul 19, 2026La atención del personal del restaurante! Damián, adonai, los chicos de la barra, y el resto de meseros excepcional!!!
El tema de toallas, fui por una semana y me hubiera gustado minimo 3 cambios de toallas y no uno, creo que se podría mejorar.
8/10
Reviewed Jul 17, 2026EL DESAYUNO Y LA CENA TIPO BUFET HAY MUCHA VARIEDAD PARA ELEGIR
EL SOL ARDIENTE EN LA MAÑANA QUE DABA EN LA TERRAZA DE LA HABITACION
7/10
Reviewed Jul 17, 2026Me gusto mucho la atencion del personal en comedor.
No me gusto tener que pagar mas para cambiar las toallas y que pongan limpias de nuevo. Cuatro dias con las mismas toallas para la ducha por 4 personas. La limpieza de habitacion en general ( suelo y camas) muy muy justa.
7/10
Reviewed Jul 16, 2026Great location from beach. Lovely tree lined shaded avenue from beach to apartment.
Secure parking facilities (for additional charge).
Pool area lovely but area not as big as photos on website.
Large apartment with all facilities.
Air conditioning was VERY poor & we were there in July so would have been nice to return to a cold apartment.
We were on 5th floor with suntrapped, corner balcony....no canopy for shade so couldn't enjoy the balcony which we usually love sitting out each morning & evening.
Towel changes for bathroom very poor...think we had 3 changes in 12 days...not sufficient for 2 teenage boys & parents.
Would have liked if towels for pool could be provided for a deposit as is common in most resorts now.
8/10
Reviewed Jul 16, 2026Locatie is fijn, lekker korte wandeling naar strand. Airco werkt prima.
Voor 3 sterren en weekje goed bevallen.
Geen gebruik gemaakt van ontbijt, lunch of diner. Kan niet over oordelen
De WiFi was slecht, maar destemeer vakantie zonder de phone.
8/10
Reviewed Jul 15, 2026Muy bien, nos alojamos en familia y ha sido una buena experiencia.
9/10
Reviewed Jul 15, 2026It was close to the beach, the rooms are big, and the breakfast is fantastic.
Only issue was that they have entertainment in the evenings. It is all good if you are infor that kidn of thing, but after a full day on the beach, listening to that untill 23h in the evening is quite annoying. But it is barely a issue. We had a great time.
6/10
Reviewed Jul 15, 2026L'emplacement est parfait , l'appartement est propre et bien équipé. Le restaurant est aussi parfait y compris les animations autour de la piscine. Le hall très spacieux et le service nettoyage au top.
La connexion internet n'est pas bonne. Les coupures de connexion en permanence. Mon appartement était situé sur la rue qui donne à l'hôtel donc j avais les bruits des livreurs tôt le matin qui gênait mon sommeil. Il faut que les baies vitrées ne laissent pas passées le bruit extérieur.
5/10
Reviewed Jul 14, 2026Clean facility in a good location
Small pool, not enough sun beds or umbrellas. Beds very uncomfortable. Terrible noise bleed from surrounding rooms which made sleeping and relaxing tough. High cost but we were late booking
4/10
Reviewed Jul 13, 2026The evening food wasnt good with very little choice
9/10
Reviewed Jul 13, 2026Todo muy limpio mi hija es celíaca y el trato y servicio de 10lo recomiendo totalmente
Que ponen las toallas y se van ala playa y ocupan las hamacas sin estar 😌
7/10
Reviewed Jul 12, 2026milý personál, hlavně u jídla
jídlo chutné, dostačující
nedaleko krásné pláže
do dětského bazénu neměli pouštět velké děti a dospělé, ti malí se pak bály
nedostačující věšák na plavky a ručníky
7/10
Reviewed Jul 12, 2026Ubicación , instalaciones y personal
No puedo decir nada
10/10
Reviewed Jul 11, 2026Апартаменты находятся в 5 минутах от моря и шикарной набережной. Рядом находится Mercadona. Номер был свежий.
За неделю нам ни разу не поменяли постельное белье. За неделю нам ни разу не сделали уборку. Полотенца поменяли только два раза за все время. Перед заездом берут депозит 80 евро.
El apartamento muy cómodo y limpio, la terraza genial y muy cerca de la playa.
El frigorífico perdía agua
התאכזבנו מחוויית השהייה שלנו במלון. החדר היה ישן, והמיטות והמזרנים לא היו נוחים. לדלתות בחדר לא היה מנעול תקין, דבר שפגע בתחושת הביטחון והפרטיות.
הניקיון בחדר לא היה מספק, והמגבות הוחלפו רק אחת ליומיים. בנוסף, לא סופקו מים בחדר ולא היו מוצרי שמפו או רחצה במקלחת. למרות שפנינו מספר פעמים וביקשנו לקבל את הפריטים החסרים, הם לא הובאו לחדר.
גם הבריכה הייתה קטנה יחסית, וכאשר ביקשנו מגבות לבריכה נאמר לנו שאין אפשרות לקבלן.
לצערנו, השירות והתנאים לא עמדו בציפיות שלנו, ואנו מקווים שהמלון ישפר את הנושאים הללו לטובת האורחים בעתיד.
It's proximity to the old town.Staff were very polite and helpful. Good food at breakfast and Dinner and while it wasn't a huge selection the teenagers always found something to eat. The pool was great as was the bar food served all day. It was our 3rd time to stay at the Cye Hotel and it's safe to say we will be back.
The only downside was the noise levels of other families and guests constantly moving and dragging furniture around there apartments. Absolutely not the hotels fault .I just think people should be more aware of the noise they are creating.
muy buena urbicación, cerca del centro y la playa pero con mucha tranquilidad
que alquilan a grupos de jóvenes, que al final no respetan el descanso del resto
well located, staff decent and it was not possible to reserve a bench by the pool unless you were there. Otherwise the staff took the towels.
There was too much noise between rooms. Lots of noise from the hallway as the doors are poorly insulated.
9/10
Reviewed Jun 28, 2026Very clean & great location to the beach , shops & restaurants
Very noisy at night with the entertainer being every night. A tad too much!
10/10
Reviewed Jun 26, 2026Approx. a 10 min slow walk direct to the beach and the large Salou sign, far enough back away from the strip for peace and quiet from the evening buzz. Great family atmosphere, brilliant all day entertainment for all the family, very very tasty food in the buffet for breakfast, lunch and dinner! Room was very clean and suited well to our family of 5 (2 adults and 3 kids (including a 15 year old)). Great value for money if full board. My only issue was the drinks not included outside of breakfast time. Would 100% come back in future.
8/10
Reviewed Jun 25, 2026The breakfast was nice. I had 2 17yr olds and my husband appreciated the hot cooked breakfast.
I personally would have preferred to see more fruit/berry option and granola.
8/10
Reviewed Jun 25, 2026Apartments were modern and clean. Comfortable beds. Great location. Good aircon. Great little kitchen. All staff were lovely but Pedro the entertainer really brought the place to life. He was kind and funny and put on great shows for the kids. We had a one bedroom apartment for 2 adults and 3 kids (2 teens). The only mirror was in the one bathroom which was occupied most of the time with 5 of us sharing, so mirror access was basically zero! Theres a small astro pitch which the kids enjoyed.
There were not enough umbrellas at the pool. I counted 18. If you weren’t up early to get one you were stuck in the heat all day and it was 30c. Towels were taken away if you were gone for 30 mins so if you want shade at the pool you need to spend the whole day there from early morning. Pool bar was expensive. €4 for a soft drink. No drawers in the apartments just a wardrobe, so only the adults unpacked. The kids lived out of their suitcases.