Niraamaya Retreats Cardamom Club

Location is perfect for travellers looking for absolute peace and serenity. You wake up hearing birds literally singing which was an absolute bliss.

Pool was in really bad condition. Pool maintenance has to be done. Room balcony access sliding glass doors has to be repaired they don't close completely and at night when you switch on lights insects enter your room because door cannot be shut sealed completely.

Limited staff, Absolutely neglected by the management. They run pillar to post to give that good service to the customers. Especially 2 staff at the restaurant who are running morning till night ( Blesson & Roshan) where required staff is not there and it’s these 2 guys who slog so bad all through

The whole property is equal to a government rest house that charges less than Rs 1000 per night. There is zero maintenance, Rooms unclean, Tiles broken, Wardrobe compartments broken, Paints peeling, Walls broken, Bugs everywhere which means no pest done for ages, Lousiest bed sheets, toiletries, stinking towels, Unclean common areas, No lighting across as it looks like a haunted place

Lunch and dinner was really bad

Das „Baumhaus Honey“ mit dem Blick in Richtung Dschungel war wirklich atemberaubend schön. Es wurde an so viele Details (Lichtstimmung, sehr bequemes Bett, geräumiges lichtdurchflutetes, kuscheliges Zimmer). Die Frühstücksgerichte welche man alle a la carte bestellen konnte waren allesamt sehr schmackhaft. Das lädt zum Verweilen ein. 😊

An unserem zweiten Tag kam eine mehrköpfige erwachsene Familie an, die sehr laut und einnehmend waren. Das Hotel kann dafür natürlich nichts, jedoch ist „die Anlage“ zu klein, um sich aus dem Weg zu gehen. Am Ende hat aber alles gut gepasst.

Very comfortable and a great place to stay. The staff, specially the dining kitchen team - very accommodating with requests.

Getting to this hotel is however a mission, with off road single service lane that leads to the hotel from the main road. The lane itself is atleast a few kms and when cross paths with another on coming vehicle, the challenge gets real to navigate.

Beautiful picturesque location in the jungle. We really liked our cottage tastefully decorated, clean and comfortable. The grounds were beautiful and the food was excellent and ready when we got here (we were able to pre-order

Breakfast was good. Food was amazing. The beds were comfortable. Beautiful surrounding and ambience..

We had hot water issues. Middle of the shower the water got cold. The lamp shade was torn These issues I thought were absolutely unacceptable if you are charging us 200$ a night.

The staff were fantastic. The food was excellent. The room was comfortable. The spa was lovely.

The pool was only half full.

Morning food was good.

Poor Room maintenance Location of the property and the road condition to the property Pool was not clean even after informing the staff they didn't clean it Room service staff didn't show up even after raising a request for room service There was no good view from property Path from reception to the room was very slope and proper step or transfer facility

Worst staff behaviour by girish. We paid 17,000 for a night and it was utter waste of money. Highly disappointed. No buffet. Hardly staffs will be around to guide you. So much attitude by restaurant staff. Not friendly hotel family with kids. Waste of money. Avoid this property it looks outdated no amenities and nothing is there. The road that leads to the property also in bad condition. Bad choice

We had such a wonderful stay at Niraamaya! The location was peaceful, surrounded by nature. The staff were incredibly kind and always ready to help, making us feel right at home. The food was absolutely delicious—we looked forward to every meal! But honestly, one of our favorite moments was just sitting on the balcony, listening to the birds and soaking in the tranquility.

Wish the swimming pool was operational.

The location was perfect! Tranquil and wild.

A staff memeber was so eager to please it was quite uncomfortable. He was rather overbearing. Maybe he is used to high maintenance people? If he chilled out by 20% it would have been perfect.

Beautiful setting, amazing swimming pool, attentive staff and great food.

I felt it was a little overpriced given that no spa, yoga or meditation sessions were included in the price. And it was difficult to get to meaning you needed to pay for a tuk tuk whenever you were leaving or coming back to the resort.

The property needs a major clean-up.

Lovely treatments, delightful pool, ok rooms but with beautiful view of the tiger reserve.

One website said this was 5*, one that it was 3* and one that is was 4*. It was really lovely but did feel a touch expensive for what it was.

Wonderful location, courteous staff, well cooked and presented meals. Bird call and rare plants all around. Front office staff courteous helpful. Well run dining room facilities under Girish.

The bathroom could be more spic and span. Shower needs cleaning. It could be upgraded to a better one. Furnishings are old and a bit garish. Soothing colours in pastel shades would be a good replacement.

Great hotel with scenic cottages

Very good services. Facility could be updated.

I didn’t like anything - other than the staff were lovely it is in a very remote location it’s very old and damp buildings we checked out after 1 night but should have stayed 2… The food was ok

Rooms old damp - not a good location - don’t serve alcohol

An amazing retreat with lush gardens and infinity swimming pool in the peace of the forest. Built with high quality standards. It is perfect as a retreat to relax and enjoy nature

After 12 years, it is obvious that the rooms are in need of refurbishment. The state road that leads to The Valley is in urgent need of repair. It consists of 2km of bumps.

Great property but remote. Lovely staff Amazing masseurs

Location Dining area Swimming pool Staff Manager

Felt lunch and dinner options for Veg were limited. Felt food expensive.

Food, whatever available, was very good and tasty. But the spread or rather choice was not that great. We did not use SPA.

Nothing specific to mention. On the whole everything went of well.

My wife and I spent our honeymoon at this resort for 4 nights. However, when we got to the resort, we were welcomed with a welcome drink (ginger tea) and were led to our room - the mountain view room. As we had reached the resort past sunset, we didn't get to see anything from the balcony of our room as it was pitch dark outside. The room was excellent, it was a wooden cabin with almost ceiling to floor glass window panes. We woke up to the sound of bird calls and also some monkey hoots in the distance. We loved the serenity of the resort, even though it had only 13 rooms, it felt really upmarket and beautifully designed. The breakfast options were great, a good mix of south indian, north indian and western food options with fruit juices. Lunch and dinner options were good too. The resort managers (Mr. Prakash, Ms. Indu) and the staff at the restaurant were really welcoming and made our stay a good one. All in all, we highly recommend this resort for anyone looking for a short getaway from your routine lives!

The drive to the resort from the main road was a rocky, bumpy, narrow single lane 2km road filled with potholes, which could have damaged our car's tires and suspension. The bed and pillows could have been more comfortable, but they were acceptable.

Fantastic views from balcony with loads of bird life. Fantastic staff. Best TikTok driver ever shuttled us around and helped out where needed and picked us up. Lovely cool pool. Good food.

Nothing to dislike

Location of the hotel and staff was very courteous

Breakfast option was very bad for the rate paid, food was not to great in terms of flavour.

The setting is beautiful and peaceful.

The room and the staff who dealt with our issue. We arrived to discover DIY paint work being carried out by the pool. Then in the evening when we went to our room we discovered that our sheets were damp and the quilt mouldy. We were moved into another room that night and that was equally damp. When I raised it in the morning, I was told that I needed to take up the issue with Booking.com. The staff were unhelpful and unapologetic. We spent three weeks in India and stayed in five star accommodation for our holiday. This was the worse experience we had and the issue is still unresolved. Our stay was in December 2023 and I would highly recommend not paying for your hotel if there are issues. I am still waiting to hear about the resolution.

The location & staffuncties who were very helpful and attentive

The cleanliness of room - everything was very humid in our room, even the sheets of the bed

Lovely location, amazing hospitality. One of the best forest stay experiences. Chef made custom meals for the baby!

Approach road to get to the retreat is bumpy but the pleasant stay more than makes up for it

Thekkady is a great place to visit due to the Periyar Wildlife Park and abundant spice plantations. The hotel staff were very happy to organise transport and activities. The hotel itself is in a nice location up in the forest but is perhaps a bit tired.

Staff and the food were excellent. Right from the Reception staff, Chef Sundar, boys at the restaurant, the chauffer Chandrettan who drove us around to the Gardner lady, everyone made us feel welcome. The location, the weather and the exceptional bird songs that woke us up every day morning were to die for.

The room that was allotted to us as 'Garden facing' was not actually one of that and was actually facing the restaurant and we had to ask to switch rooms for a better Garden view. But, they were quick to offer us another beautiful room in 5 minutes. Appreciate that quick service.

Calming and tranquil. The birds singing was my alarm clock in the morning. Beautiful stand alone hotel rooms.

I liked everything

Ac need to be checked

Breakfast was good, location is decent

Very less amenities, extremely costlier dining options, not at all VFM

atmosphere

nothing

Wonderful place and beautiful design. The staff was sooo kind 🙏 and we loved the food!

staff were lovely and very helpful in all respects

the resort is BADLY in need of refurbishing/room not cleaned properly each day/food offer is poor/we were not made aware that alcohol was not available. I also incurred a very bad injury due to the dilapidated and very unsafe outside stone stairs leading from dining room to rooms/no handrail/shockingly bad lighting in the evening --- all as a result of me falling down those stairs and incurring some very bad injuries which required me being taken to hospital for treatment to a fractured arm and severe abrasions to let arm and leg. i will be taking action on this matter with Booking.com.

Always a pleasure to stay in Niraamaya Club Cardamon. Fantastic staff, new manager really dynamic, great Chief and restaurant staff, Chandra the driver of the Hotel is fantastic, all is great !

very quiet and serene

Limited or no wifi, only available to one of us in the room, not both at the same time. We had to leave two days early in order to go elsewhere which was connected to the internet.

Hospitality of the staff. They went out of their way to help us. The place is very clean.

Cottage is too small for the price and the walls need a new paint job. There is also place for in room dining. There was also no table in the room. Restaurant prices are bit on the expensive side but food is decent. Street from main road to hotel is in very bad shape.

location

overpriced food and stay

Beautiful location, great spa and treatments (the masseur / masseuse are fantastic), attractive interiors in the rooms

dusty rooms, food was average (quite expensive, tasted ok and small portions), staff were nice but unresponsive and not very helpful - we had to chase a lot for after asking for things like room cleaning and room service

Super staff. They will do anything for you

The activities on the website might be misleading as you have to book them yourself in peryiar, but thé staff Will help you to make it possible.

Once we get into the resort it is all good. Homely and warm. The Chef made special dishes for us based on taste and the staff are always smiling courteous and helpful. The rooms are overlooking greenery for some quiet space in the veranda. The bathrooms are spacious and rooms are clean.....they have an eye for detail. The walk down the lane outside is a good experience and we enjoyed the quietness are rich gardens. Autos can be betokened if a quick trip needs to be made. at Overall good experience.

One could argue that the road leading to the resort requires much repair, not sure why they cannot fix this. The place maybe a bit pricier than expected.

The property is below average, not worth the money and is definitely not a 4-star as it is being promoted. Our experience has not been positive and we checked out after one day of stay of our two day stay because the cleanliness and hygiene of the property was so bad.

0/5 I would not recommend staying at this hotel. Our experience at Niraamaya ruined our holiday and caused us a lot of distress. We were booked for two nights and checked out after the first night and didn’t receive a refund for our second night even though the reason we left was the fault of the hotel. We had to book into another more expensive hotel because of the bad experience here. To give you an insight into our experience here… When we were being shown to our garden room, there was dirty laundry and glasses from an earlier check-out left right outside the room, if that wasn’t enough, we were greeted by the smell of damp and mould. This flared up my partner’s asthma and it got pretty unbearable the longer we stayed in the room. As we got into bed in the evening, we realised the bedsheets were all damp as though they were not fully dried and the bedding smelt of damp and mould too. When we raised it with reception, they sent someone to change the damp bedding, in doing so, they revealed a stained, damp and mouldy mattress protector, it is shocking to think they have let all their guests sleep on such a dirty mattress. This was the final straw for us and we decided to check-out early and request a refund for the second day stay. They REFUSED to refund the money and we left anyway because the experience of staying in an unsuitable room, followed by us having to essentially beg for a refund (even though it was the hotel at fault) tarnished our holiday and deprived us of a night’s sleep. I was willing to forgo the dated decor and poor cleanliness levels but making guests unknowingly sleep on mouldy bedding is unacceptable for any hotel, let alone a 4-star.

Breakfast was good

The staff were honestly lazy , when asked for a couple of extra glasses the staff member said you can drink from the bottle directly Not helpful people at all The approach road for 15 mins is awful Leeches in the grass and no room for kids to run around Slippery steps to rooms

Food and hospitality

Felt it overpriced to an extent

Breakfast was very good. It is located in the middle of the forest and the musical sounds of the birds waking you up to a new day was exhilarating.

The road to the retreat is narrow and has many potholes. The access signage need to be improved.

Outstandingly friendly staff, delicious food, beautiful location

Nothing, we enjoyed every moment at Niraamaya

The food was great Staff was nice Chef was very accommodating

The MINT room was not in good shape The side tables were falling off the hinges The shower didn't work properly

The staff was very welcoming and accomodative to changes.

The cottage rooms had too much creaking noise on floor and wardrobe doors. The view from the rooms do not really give the canopy feel. The height is very low. There is not much space to move around in the resort. Overall the resort area is very compact. Breakfast starts at 8:30 am, that's too late.

Lovely wooden treehouse style room (mountain view) with super comfy bed. Excellent food. Very attentive staff, especially the hotel driver and concierge who arranged trips for us. Nice to have the pool though it took a couple of minutes to get used to the temperature as unheated.

The property location is incorrect. It's at the end of a long, poor road a few miles from the town centre. Google maps has the correct location. Hotel did provide car and driver to get about at reasonable rates however. Air conditioning in the room was a little noisy. Wifi was very poor - connection regularly dropped and would not automatically reconnect.

The property was beautiful and well maintained. The infinity pool was the star. The spa was also amazing. Few things need to be upgraded but other than that the resort is amazing with stunning views and yummy food.

Location

Bit expensive

the location,ambience,the calm,the staff and the in house restaurant

Evergreen Jungle around the property but still well maintained. Extreme welcoming staff. Always on toes to take care of there guests.

the only thing we didn’t like was it felt like a short stay.

The Cardamom Club was a great experience. The pool was fantastic, the spa had great staff and the massages were extremely relaxing. The chef made excellent food and the whole staff, including Ashok and Indu and others, were really accommodating and helpful. The staff is a great asset to the property - everyone is friendly and provided help with anything that came up. I would highly recommend the mountain view cottage and the massage spa!

Very much enjoyed our two night stay. Great to be in the middle of the rainforest and hear to cacophony of bird song everywhere. Attention to detail was very evident and the Manager Himadri was first class. We enjoyed a two hour walk up a nearby mountain accompanied by a delightful staff member Ragu and enjoyed a 360 panoramic view over the bordering National Park. And the other standout was the kitchen with excellent fare and worked on an a la carte principle. So very pleased not to see yet another buffet! Thanks for a memorable stay.

Location and food very good. However road Leading up to the hotel was tortuous, the last part was closed for repair making access by car impossible, this kept us fit a d we saw lots of wildlife a d interesting culture. The disappointment was the staffs lack of knowledge an inability to help with park safaris or other activities. Poor WiFi was another disadvantage. Aspired to be 5 star but could not provide the expected 5 star experience.

enjoyed the stay

Nice Room , Good Food & Hospitality was excellent

WE BOOKED THIS FOR OUR HONEYMOON AND WE LIKED THE RESORT. IT WAS BIT AWAY FROM THE MAIN CITY CENTER AND AWAY FROM CHAOS SO WE LIKED IT MORE HOWEVER IT COULD BE BIT TRICKY TO FIND IT ON THE FIRST DAY. THE ROOM WAS VERY GOOD. WE GOT GINGER ROOM (ONLY HAVE 6 ROOMS). RESTAURANT AND FOOD WAS GOOD. THE RECEPTION STAFF AND THE MANAGER WERE REALLY FRIENDLY AND NICE. ONE STAFF MEMBER IN THE RESTAURANT WAS BIT RUDE TO US WHENEVER WE INQUIRED/ASKED WITH HIM. MUST WATCH IS KATHAKKALI! CITY CENTER HAS MANY GOOD RESTAURANTS. THE RESORT DID NOT HAD SWIMMING POOL WHICH WAS VERY BIG NO NO BECAUSE IT WAS REQUIRED TO SPEND TIME WELL.

The retreat is small but really really nice, a hidden pearl in the middle of Thekkady forest. Staff extremely polite and helpful, the cottage are lovely and very spacious. Restaurant and extra services a little bit expensive.