Siem Reap Riverside Hotel

Nothing. If there was a zero or negative rating this dive deserved it.

Disdainful, ignorant, rude reception staff/manager. Filthy stained sheets and towels. Large cockroaches in the bathroom with cockroach excrement on the walls. Horrendous thumping noise all night till 6 AM each morning. Power blackouts with no explanation. The entire pool area was filthy, greasy mess. Busloads of transiting people moving loudly through the place. And as for the large "smoking deck", words fail me. Beyond disgusting.

Le calme , la situation , le personnel , la piscine

La pisi9

Ci sono lavori di ristrutturazione Piscina inutilizzabile

Un super établissement pour ceux qui veulent rester sur Siem Reap mais s’éloigner de la cohue des rues à touristes. Le personnel de l’hôtel est la pour nous aider dans tous nos projets. Location de scooter à prix très raisonnable. Achat de billet pour spectacle et même pour repartir vers une autre destination…etc. Je recommande chaleureusement cette adresse.

Un peu bruyant dans les couloirs selon mon mari.

appreciable , fruits frais , cafe et omelette pour bien commencer la journee . Possibilite de manger des plats khmer sur pace , tuktuks sur place pour le transport

Nothings

The warm greetings from the staff at reception set the tone for my four night stay. The quiet room with comfortable bed and good AC, walk in power shower with plenty of very hot water made my stay so homely The roof top swimming pool was a bonus and the buffet breakfast got me off to a good start. Most sights are within walking distance but the staff arranged a tuk tuk tour to Angor Watt with David: an excellent guide and well worth 20US$. Likewise the hotel is great value for money. I was sorry to leave Siem Reap.

Nothing of note

Un personnel adorable, aux petits soins et qui est toujours là pour aider ! Une localisation parfaite pour visiter la ville, profiter d'une balade le long du fleuve et aller à Angkor.

It's very close to the main area in Siam reap,,only few min walk,, lovely Pool and room and bed and air con all perfect

I enjoyed every moment their,,was cheap and extremely good value for money

le lieu et la gentillesse de l'accueil et la piscine

problème de prises électriques

Hôtel Familial, vaste et avec une ambiance particulièrement sympathique. Piscine agréable et bien décorée. Chambre spacieuse et claire. Le personnel vous renseigne efficacement et vous trouve un Tik tuk de confiance. Excellent séjour

Il existe 2 terrasses qui pourraient être un petit peu aménagées

Le calme, la situation, la piscine

Le lit était très dur

L emplacement. Très calme. Personnel très serviable et réactif. Très bon rapport qualité/prix . IDY le driver de l hôtel est super . Très bon guide . Très ponctuel. Discet efficace et toujours souriant.

Dommage que la terrasse ne soit pas aménagée.

Niet zoveel eigenlijk. Wanneer we niet konden slapen vh lawaai kregen we een iets betere kamer...

Zeer veel lawaai vd straat en het rook onfris

Très bon accueil

Je connais cet établissement depuis plusieurs sejours mais dommage qu'il n'y a pas d'améliorations au niveau sanitaire. La télé ne fonctionnait pas non plus

Good location, staff were fantastic, especially the breakfast ladies, and a nice pool.

we verbleven hier een kleine week. De kamer was ruim en voorzien van alle basis benodigdheden. Leuke locatie vlak bij de rivier, waar het gezellig is om iets lokaal te eten. Op wandelafstand van de old market van Siem Reap. Mooi zwembad. vriendelijk personeel.

bij aankomst bleek dat we extra moesten betalen voor een grotere kamer, omdat we met 3 waren ... dat hoefde voor ons niet, maar het voelde een beetje alsof er geen andere mogelijkheid was ... de bedden waren extreem hard & heel erg oncomfortabel. Er is heel veel nachtlawaai, dus oordopjes zijn hier geen overbodige luxe.

Excellent accueil, merci encore pour vos conseils et services. Vraiment aux petits soins.

Bon emplacement près du vieux marché. Le petit-déjeuner compris dans le prix et proposant des oeufs, de la baguette, de la confiture et des fruits frais. L'organisation possible par l'hôtel d'excursions et de transports.

Une famille peu respectueuse des autres hôtes qui joue et crie dans la piscine à 6h du matin puis qui laisse les enfants courir et crier dans les couloirs de l'hôtel. Je suppose que ça n'arrive pas tous les jours. Dommage pour nous.... .

L'accueil vraiment bienveillant, le service pour organiser les sorties

The hosts are very pleasant mannered and attentive/ welcoming. The lady host always smiling and caring for the guest's pleasant stay. The gentleman host always willing to help, for example, they willingly offered changing the standing fan as the older fan was rattling. They also offered to add AC if needed for a small extra cost $5 daily, but we found fan was adequate. They were always ready to assist, for example, asked a boy to take baggages to the room, offer umbrellas while raining, etc. Small gestures that show the hosts' warmth and care for the guests. They also have a tuk tuk that appears to be full time with them that can be arranged for pickup or drop to bus station or airport or for day trips. We did not use the option, but it may be useful for some guests who don't have grab or uber app.

Breakfast was same both days, some variety of options may help.

The staff and the owner very nice and helpful

For air Conditioning have to charge extra 😣5dolar per day … and when I was out they would disconnect it .it was hot after I came in the room .

La gentillesse et la disponibilité du personnel. Le personnel est à l'écoute de nos besoins et toujours prêt à nous rendre service, La chambre est propre et confortable, la piscine est appréciable.

RAS

Great hotel - underrated - best owners & staff in town.

On a busy street, but excellent access to everything.

Nothing

Bad service. Booking confirmed but no room available upon arrival.

Beautiful location and really easy to walk to different areas around the city. Highly recommend enjoying breakfast on the rooftop! It’s a plant-filled space with a great view of the Siem Reap River. The fan-only room was nice for my budget, but I’d spring for a room with A/C next time for the sake of my sleep/comfort. Staff is very helpful and friendly, they helped me book a tour of Angkor Wat

The electricity cuts off when you leave the room/remove the key, including the fridge! I would not leave items in the fridge if I am leaving the room

The staff were such amazing people, so kind, lovely and helpful! I had problems with my ac, but they helped me right away and offered different solutions! They greet me every day and love to have a chat with you. The bed was very comfortable! I liked my room. They offered me pickups as well, very sweet!

The room is a little out dated, especially the bathroom, so don't expect too much, but it is good value for the cheap price!

All the staff, especially on the desk, were very lovely and helpful. Without their help, I probably wouldn't have enjoyed the trip half as much. They were able to make organising trips or travel arrangements very easy. The hotel has a calm, pleasant atmosphere and I'll happily be back in the wet season when it hopefully cools down a little ^^

Location, roof terrace with a river view, swimming pool, breakfast, staff kindness, loundry services

Really enjoyed our stay here. Nice room and shower, good pool area and a nice braekfast with choice. Water always available. Staff were very helpful. We hired a Tuc Tuc Driver from this hotel for all our transport around Ankor Watt and Siem Riap. A really helpful and friendly driver. For the price we payed 10/10. Thanks

Our stay was made even better by each member of staff, who were friendly and helpful and even more so the manager who went above and beyond to assist with things outside of her remit. We cannot fault the team. The shower was great, despite being a simple set up, the pool was a really great bonus and the breakfast area on the roof patio was a lovely view to start the day. We felt very looked after and found the hotel was really great value for money.

There was a little noise from the road outside with street vendors working until midnight-ish but ear plugs helped with this.

Clean nice room lovely people at the desk Always smiling such a nice positive feeling about the place.

Nothing

Location and behavior of staff good value for money.

Excellent location. Quiet pool area. Very nice. Staff was awesome and helpful in so many ways. Can’t thank them enough. Will definitely go back.

Great location. Pleasant rooftop deck.

Breakfast was boring.

The staff is really lovely and helped us a lot. We enjoyed our stay. Highly recommended

Staff plesent helpful the room was a little out dated shower was hot and strong bed was good walking distance to the night market and pub street .price was good breakfast on the roof OK

Leaving

Liked everything 😃......but !

After using the swimming pool, the next day had an ear infection.......it appeared there was no chloro in the pool !!! 😏

Great place to stay, very profesional staff, friendly and helpfull management staff.

Nothing

Great staff, Great location, Great value! Highly recommended!!

Good budget hotel 5min from pub street Good size swimming pool Good value for money

No TV they told us they had problems

The stuff was very friendly

The rooms are basic and not well maintained

Reasonable rate close to town walking distance 5 mins

Quite location 5 mins walk to centre of the town very nice staff

Location not too bad Friendly concierge General area clean No outside shoes inside the hotel, thus very clean floors

Bathroom not the cleanest, most likely due to no fan. Mould in corners of shower and shower gel/shampoo dispenser

Deciding to stay in this hotel was the best decision of my whole trip. At first I was skeptical about the reviews, but decided to book anyway due to a very reasonable price, and I ending up staying there for a week. I enjoy everything from the service to the room. The owner and everyone that run this hotel not only take a great care of me but they also recommended me to the best restaurants and places to visit for a very cheap price compared to taking tour. The price is way cheaper than the tour I booked. I was able to visit and learn about more than I have seen in tour. The breakfast is great and the roof top have the best view of siem reap river. I was able to go for a really good jog and swim in there pool in the morning, because the air around the hotel is fresh and clean and the environment are so peaceful, I never got any of my stuff stolen or meet any bad people around the hotel. Normally I couldn’t sleep in any hotel room for long because the place is too noisy or there bed just smell bad and too stiff, but here is the best, there are no noise at night and the bed is soft and smell really good. The room are very clean and smell like flower, I was able to relax on there bed without any problems, it was the most relaxing experience I ever had. I couldn’t recommend this place enough, it is so underrated, I would say this hotel have saved me from spending way too much money then I supposed to and get the most experience in Siem Reap.

I couldn’t find anything i hate in this hotel, I am grateful to go back home with a-lot more money left then what I calculated.

The location is ideal if you want to bell close to pub street but not directly in the mix. The staff is very kind and friendly, but their English was more limited than other places. They’re working on it. Upon arriving, you learn that the online photos are deceptive. The building is not exactly pristine. The bathroom sink leaked onto our feet every time we tried to use it. The shower was a bit moldy, as they often are in humidity. The breakfast was late and the coffee situation was just packets of instant coffee with hot water. It’s a little overpriced for what it truly was. It was ok for the three nights we were in Siem Reap, but I would probably try somewhere else next time.

Aircon in the room kept cutting. Internet had poor connection

The host was friendly but quite unprofessional. Spa didn't work. Breakfast not included despite signs advising breakfast time. Room smelt of cigarette smoke. Didn't appear very clean. But great location close to Pub Street. Close to most things in the centre of Siem Reap all walking distance.

Ok

Sosi

Lovely friendly staff and we have no complaints at all

This hotel has got it all! Friendly staf, very friendly owners (they all feel like family), clean rooms, great view on top floor, nice breakfast (9 ways to prepare eggs, wow), nice swimmingpool and close to 'Pubstreet', day- and nightmarket and so on. This all for a reasonable price. Check-in....now!!!

Etablissement sympa et pas cher plus proche de la guesthouse que d'un hôtel.La piscine est vraiment agréable.

สถาพแวดล้อมจอแจ มีเสียงดัง จากร้านข้างเคียงเปิดเพลง เสียงลากเก้าอี้ ห้องข้างบน เสียงเด็กเล่นในโรงแรม

料金が安い割に雰囲気が良い、食事するロビーから外の眺が大変すばらしい。

das Hotel liegt Central, 1/2 Km zum Old Market und Night Market. wunderschöne Dachterrase wo man frühstücken kann. Das Personal an der Rezeption ist ein wenig transusig.

After the flight to Cambodia it has been nice to relax and enjoy a swim

Hotel very well located, 5 minutes walk to Pub Street. The hotel itself is correct and clean but the rooms are simple. No isolation around the windows, the pool was just under our window, it was noisy in the mornings and at night.The bathroom is very simple with no shower separated, so you shower almost on the toilets. The plugs are not working well. The breakfast was nice (fruits, tea/coffee, banana pancakes, omelette) the cleaning was done every day, the wifi worked very well. Their tuktuk driver Long was an excellent driver, he came to pick us up at the airport and we kept him the next day for the visit of the temples. He gave us excellent advices. The staff was very pleasant and helpful.

Not the greatest. Decent. Worth the price. 3-star hotel.

hotel staff were not very helpful or friendly. pool was a dirty brown colour. the included breakfast was good. decent location, on the river.

Place was dirty, lots of mosquitoes, hard to find. We only stayed a couple of hours.

Wir waren 3 Nächte hier, um Angkor zu besuchen. Das Zimmer im alten “ Riverside Hotel“ in Siem Reap ist soweit ordentlich, auch WLAN, Aircon und Warmwasser funktionierten gut. Das Personal ist insgesamt freundlich, aber nur mäßig motiviert. Der junge Mann an der Rezeption ist eindeutig fehlbesetzt, weil kaum hilfsbereit und unangenehm arrogant. Das Frühstück auf der Dachterrasse ist schön, aber vom Angebot eher “na ja“ - aber vielleicht darf für den sehr günstigen Hotelpreis nicht mehr erwartet werden.... Außenpool schön anzuschauen, doch das Wasser ist ziemlich trüb, also wir wollten darin mal lieber nicht schwimmen. Morgens und abends mehrere Stunden monotoner sakraler Gesang vom nahe gelegenen Kloster kann gefallen, aber auf die Dauer auch nerven... Wir sind nicht allzu enttäuscht, weil die Unterkunft das Notwendige zum günstigen Preis bietet, aber um hier glücklich zu sein, hätten wir mehr Wertschätzung gebraucht... insgesamt fühlten wir uns in der gesamten Region um Angkor/Siem Reap eher wie Weihnachtsgänse, die sich aus Sicht der Einheimischen zum “Ausnehmen“ anbieten - und folglich kriegen sollen, was sie vermeintlich wollen.... aber das ist an einem Touri-Hotspot wie diesem ja nicht verwunderlich.

le personnelle est toujours souriant. La terrasse est magnifique et nous sommes près du centre ville

Cheap, clean with breakfast

the pool was out of service but everything apart from that was fine, i would stay again

Dirty, they shut off the power the second you leave the room so it is hot and stuffy as no a/c. Cannot charge your electronics when you are not there. no Restaurant, . Web photos lovely but do not be fooled.

Expedia advertised this as a 3 star hotel which it is definitely not. The rooms were spacious, however dirty. Upon arrival I found a dirty tissue on the floor at one corner of the room and a dust pile on another. the floor towel looked as if it hadn't been changed from the previous guest and the beds advertised as king-size, pillow-tops were uncomfortably hard (and I actually like firm beds) queen-size. The bathrooms had a strange layout and were quite uncomfortable to shower in. For a budget hotel the breakfast was quite cook and even though they spoke no English the staff was helpful and accommodating. We were required to remove our shoes upon entering the hotel, which I liked, however the same was not true for the evening local short stay customers. The location was seemingly good, walking distance to pub street however far from the noise though the nearby temple made up for that around 530 am when the music and chanting started.

Great room and location for price. Easy walk to pub street and night market. Tuk Tuk always out front

Staff and location are fantastic!

フロントはとても親切でした、ただ日本語が全く通じなく私のような英語の苦手なものには少し不自由があります。 また部屋もゴキブリが出たりして衛生面では悪かった。 ただ朝食は屋上で気持ちよく食事が出来ます。 総合的には料金との比較すれば十分に割安感がありました。

Hotel traditionnel, familial avec bon petit déjeuner sur une terrasse avec vue sur la ville. Il est bien placé assez proche du centre ville à pied. La piscine est par contre mal entretenue et toute petite.

Bon accueil, hôtel un peu vieillissant mais globalement propre. Lit confortable. Petit déjeuner inclus sur la terrasse correct sans plus. Très bon rapport qualité prix Malheureusement la vue sur la rivière et la route pour rejoindre le centre ne sont pas entretenu : plastique, poubelles déchets à profusion.

We don't know who rated this hotel as 4 stars. Our rate is worse as motel. Smell in the bathroom is so bad if neighbor from room next to us did number 1 the smell is in our room. The bathroom has so much mold. Additional, no towel for the face. The bed is so uncomtable with one pilow for the person. The room is so small.

Very clean hotel. Staff are very friendly. Near old market n pub street.we had problem with A. C but it got fix after n hour. Very helpful and good people.

このホテルでの宿泊を楽しみにしていたのですが、いざ行くと部屋のエアコンが壊れたとのことで、近くのホテルに変えられました。そのホテルは決して綺麗なホテルとは言えず、このホテルの宿泊代を請求したいくらいです。

It was a nice hotel to come home to after a day of exploring. Very clean and comfortable, but not a resort or anything. Definitely worth the cost, though!

Hotel simpático, bem localizado. Fácil acesso à area central da cidade sem estar no meio da confusão.

中心部まで歩いて5分 ツクツクで 行っても1ドルで 行ける 便利なホテルです。 スタッフも大変 親切で ツアーなどへの対応も 詳しくまた正確に なされていました。 朝食も無料で 毎日 一品メニューから 選び 、フルーツとパン 、飲み物は フリーでした。 ホテルのプールもそんなに 大きくはありませんが、 清潔で快適でした。

Basic facilities only. There were no face towels. The room had only one chair. The owner and family appeared to live in the hotel. The hotel was clean and comfortable

Accueil sympa, personnel à votre écoute, près à vous rendre service, tuk.tuk disponible devant l hotel

Average 2-3 star. Good strong WiFi. Easy walk to town. Very good breakfast spread. They offered to clean room daily but I declined. Most hotels in or close to town will have a noise problem from neighbors at 6:00 AM but this place was quiet on my side in the back.