The Spring Hotel vs Similar Hotels

Room quality had some complaints about the design and issues like a leaky shower.

Reports of old rooms with issues like cockroaches.

Rooms were often described as small, with some lacking windows.

Several complaints about small, dated rooms, inconsistent air-conditioning, shower/hot water problems, fridge/freezer issues and occasional bad smells; some rooms were switched promptly when faulty.

Some issues with cleanliness mentioned, like water on the floor and a bad smell in some instances.

Complaints about cockroaches and cleanliness in some reviews.

General cleanliness was appreciated, though some rooms had concerns about noise.

Mixed reports: several guests mention dirty toilets, foul smells and corridor/room uncleanliness, though some reviews call rooms 'very clean'.

Multiple mentions of great location and proximity to attractions.

Many reviews praised the location as very good.

Centrally located with easy access to main attractions.

Consistently praised as central and convenient for sightseeing; many guests highlight the excellent location and nearby amenities.

Consistently positive feedback about friendly and helpful staff.

Staff was described as friendly and attentive.

Staff were consistently described as friendly and helpful.

Generally helpful and friendly staff in many reports (assisted with lost laptop, helpful receptionists), but multiple notes of indifferent or slow service, luggage assistance lacking and occasional language barriers.

Breakfast described as average, with some complaints regarding food quality.

Breakfast options had limited choices and some cleanliness issues.

Breakfast options were generally good, but some reviews mentioned room for improvement.

Breakfast receives positive mentions ('great', '充実', 'đồ ăn ngon'), though a few guests suggest more variety or options.

Amenities received praise, although some were outdated.

Basic amenities with some complaints regarding the breakfast and room conditions.

Basic amenities provided, though limited breakfast offerings were noted.

Breakfast is frequently praised, but there are recurring issues with hot water, shower units, elevator operation, hallway lighting and drink fridge temperature control.

Good value overall, particularly for the price point.

Mixed comments on the value, mostly due to issues with the rooms.

Affordable option for the location and services provided.

Multiple guests explicitly state good price-performance (CP值高 / Preis-Leistung stimmt); overall seen as fair value despite some room and service shortcomings.