Hotel Excelsior vs Similar Hotels

Room was difficult to air out.

Guests generally found rooms comfortable, but a few mentioned noise issues and poor sound isolation.

Rooms are described as clean with a comfortable atmosphere.

Mixed comments: many guests found rooms cosy and comfortable, but one noted the room looked tired and another mentioned limited sunlight due to window facing a wall; also a request for a 4-bed room.

The room had a slight damp smell, indicating cleanliness issues.

Multiple mentions of cleanliness being good, but some guests noted issues with bathroom drainage and humidity.

Guests expressed satisfaction with cleanliness and hygiene in their reviews.

Multiple reviews explicitly mention clean rooms and a tidy property ('cosy & clean rooms', 'very welcoming, friendly and clean hotel').

Conveniently located in the heart of Thamel.

Several reviews highlighted the ideal and central location in Thamel.

The location in Thamel was frequently highlighted as convenient and enjoyable.

Several guests highlight an excellent, central Thamel location with easy access to sights ('Top location', 'one of best locations within Thamel').

Friendly staff, contributing positively to the experience.

Many reviews praised the staff for being kind, helpful, and accommodating.

Many reviews praised the friendly and helpful staff, indicating high service quality.

Service repeatedly praised: very friendly and extra-nice staff, help with luggage, local taxi assistance, and individual praise for staff member Naran; welcome drinks and explanations provided.

Highly rated rooftop dining experience.

Multiple mentions of good quality food and satisfactory breakfast.

Food received positive remarks for taste and quality in several reviews.

Food praised explicitly ('Great food') and guests received welcome drinks; overall positive F&B sentiment.

Fantastic rooftop restaurant enhancing the stay.

A few guests suggested needing more amenities like a kettle in the rooms.

Amenities were satisfactory, but there were suggestions for improvements.

Good amenities noted: fast laundry service, welcoming drinks and fruits, a peaceful courtyard and a stunning rooftop for sunrise/sunset viewing.

Standard value for the amenities provided.

Positive feedback regarding the pricing and value offered for the stay.

Reviews indicated satisfaction with the overall value for the price paid.

Described as 'Good regarding the price tag' and staff assisted with local-priced taxis, indicating solid value for money.