Pan Pacific Serviced Suites Ningbo

Igor, The front desk manager was beyond expected. Very high standard of hospitality and caring for each person. Anything i needed was taken care, Even personatilty. I highly recommend this hotel, Due to the high rate of care and hospitality .

I love the space and how clean it was. The ambience was amazing. Though it took awhile before my reservation was identified but from then on it was a beautiful experience and then I met Igor the guest relations manager. Wow! What an amazing guy he is. He went above and beyond to ensure my stay was fantastic. Of course he was my go-to guy since I couldn't speak Piyin. Igor was always there to assist with every of my requests. I wish every hotel could have an Igor. The hotel staff were cautious, friendly and always ready to help. From the front door to the front desk, from the protocol guys to the cleaners, how the hotel achieved such organized operations is so brilliant and am happy to enjoy the top-notch hospitality the operations afford at a price friendly offering. Above all, I enjoyed my stay at Pan Pacific Apartments, Ningbo. It was about the best hotel experience I ever had. And I will keep coming back anytime am in Ningbo. Keep it up guys.

Very big area, plenty of space in suites. Excellent view. Big variety in breakfas

The breakfast is great and chef Pan and others are very cheerful and helpful serving noodles and other variety of food. The gym has decent size and equipment, dry and wet sauna and a nice swimming pool.

所有客服（大堂、前台、客房、餐厅、等等）非常亲切友善、脸上常带着笑容、踏入酒店和公寓就好像回到家的感觉。整体空间宽敞灯光舒服。有独特茶室可以品好茶。公寓套房家具配备十分齐全好用。周边步行可以到达很多购物商场和餐饮区。打车二十分钟到市中心。推崇长期入住！

非常开心舒服的入住体验

Ok

Ok

Many thanks for the great hospitality and service. Specially Mr. Igor, he was always checking on our need and helping us.

None

Very nice hotel

Bathroom water temperature is not stable.

home away from home.

Clean.

very wear english knoladge. It took an hour to explain that I need everything for cooking, it is a bit weird taking into account that this is Suites with kitchen. The induction cooker, plates, pans and others are missing in the room by default, it is by request. Slow internet connection.

Great place to stay with a convenient location. Service was top notch, Andy looked after everything from the moment I arrived and made sure my stay was as comfortable as possible. Very impressed with the breakfast and facilities. Would recommend this hotel to anyone coming to Ningbo, and once again top notch customer service from Andy which you rarely get in China, a nice surprise.

Very friendly staff..There are lot of facilities in this hotel.

Rooms are pretty small even though it was mentioned as apartments.

All

Everything was perfect

Quite and good location, very clean and well equipped room. Great 24hr minimarket located at the serviced apartments, Great gym and swimming pool.

Check out, Receptionist distracted by other guests whilst checking me out, politely tell others to wait in turn rather than walking to the front of the queue! Very frustrating!

This hotel is located very centrally. The rooms are very spacious and well equipped.

Amazing location , in the new area of Ningbo . The rooms were very clean and well furnished. The restorant was fantastic , the gym was very nice with excellent machines , I really enjoyed it . The staff was absolutely brilliant . We enjoyed our stay !

The location, facilities, and experience were great! It was cozy, and easy to check-in. I liked the convenience shop inside the hotel, it was very helpful. It felt safe and secure, great ambience and overall great experience.

My only negative was that there was a kitchen but no kitchen facilities, I booked this hotel because I wanted to cook but there was no stove or utencils.

Very clean and quiet. Food is excellent. Location is great

部屋は綺麗で清潔、広すぎる位でした。ジュニアスイート宿泊、一人には贅沢かも？ただ近隣にはレストランが少なく、現地に知り合いが居ないと不便かも？ホテルの従業員の働きも〇、総合で良かったと思う。

初めて寧波に行きました。心配なのでブランドホテルを選択しましたけど家族が蚊とダニに刺された。耳元で蚊が飛び回り熟睡出来ませんでした。3人部屋なのにリネンが準備されずに私が取りに行く始末です。未だに腫れて痒いです。

The staffs are very friendly but having communication issue with English. The internet services is really a nightmare inspite requesting for hotel staff for help .Internet problem remain the same in order to stay connected with my phone and laptop.

Please speak in English please~~~~~

酒店好過公寓

Serviced apartment area was a few minute walk from the hotel checkin in a separate building. Room was clean but a bit warn. There were no utensils, laundry detergent or the other things I would expect. Other than in hotel nearest dining was 10 min cab ride at Wanda mall. Not a bad place, but I think there are better choices in town.

it was hard to communicate with hotels staffs as they dont really speak English

基本ステキなホテルでした。朝食も美味しく、ホテルの方も感じ良かったし、プールも綺麗でした。ただ部屋のトイレが臭ったのでそれだけ気になりました。

I had a terrific stay at this hotel , the staff was very friendly an also took care of any needs that I had , if you are in Ningbo, China - this is one of the finest hotels.

Friendly staff. Everything was good.

The hotel is clean and free for parking, but the location is a bit far away from the CBD area (i.e. 30 mins by taxi). By the way, the trainer at the gym room is not very friendly.

Stayed here last year for one month, great hotel and staff. The buffet was a lot better last year, this year not as good and pricey.

This hotel is only 2 years old, so the hotel is in great condition. I stayed the first night in the serviced suites- beautiful rooms overlooking the river. The gym pool and tennis court are great. The second night I stayed in the hotel regular hotel room, nothing special, but a nice room with access to the same amenities. Hotel staff speaks English and are very friendly and courteous.

Room is spacious and clean. Check-in was expeditious and pleasant.

Large room with a fridge, stove, and many other items I didn't need. It had a separate living room...it was in Building 2. Not sure if it was an upgrade or a standard room. There was a terrible smell coming from the bathroom. It was very late when I checked in, and they didn't quite understand that I wanted them to bring some air freshener. My business partner's room didn't smell like mine, but she also complained that it wasn't so clean. It was fine for 1 night. IT's a very large hotel. Staff was ok...better in the morning time than the night time staff.

Whilst I booked an apartment I had breakfast in the hotel, the choice was very good and well presented.