Radisson Hotel and Convention Centre OR Tambo Airport

The staff were really great. The facility was spotless, rooms were spacious

Location isn't great. Shuttles every half hour would be awesome instead of every hour.

That I only had to stay one night.

Housekeeping is sloppy! No hairdryer in room, no bottle opener. The complimentary water can not be drunk without this opener, it is a basic. Coffee station was poorly stocked. One stirrer only. This hotel should be down graded to 3stars. In my room, there were no occasional chair by stand lamp as per description and photo of room. This must have been removed. At the breakfast my table were not layed with the proper crockery. The breakfast is also average.

Quality of facilities and exceptional staff

Maybe a little out of the way.

Stacey at reception l, and Vusi the shuttle driver were very helpful and friendly. The premises was clean and modern in general. 7min shuttle from OR Tambo, very handy and cheaper that on-site hotels.

Used dirty tissues were left next to the bed on the floor by previous guests/housekeeping, and there was only 1 bath towel in the room. Housekeeping took about 90min to come to the room after I had to phone twice.

the massage facility

the location

The room size.

Too far from the airport. Nearly a ten min drive. In addition to this, a small shuttle was only available to and from the airport every hour. Unable to offer a late check in even though they were not busy.

Clean

Air conditions blowing cold air, I came back with flue. Food is For Radisson and it's been 3rd time now noticing First time everything breakfast and dinner was respecting people’s money, now they just serve for the sake of serving😏they said chef has changed 😌

Beautiful modern finished

Location, it’s a little out of town somewhere in benoni

Instalaciones y habitación genial! Muy amplio, cómodo y limpio. El gimnasio está muy bien y el desayuno super completo y riquísimo. Tiene al lado un centro de estética que está genial también.

Tuvimos un problema con la habitación porque la ducha estaba atascada y tardaron en darnos una solución. Al final nos dejaron una habitación para poder ducharnos. Tienen servicios de transfer al aeropuerto pero la recogida es cada hora y está mal organizado (en concreto no nos avisaron a qué hora pasaba el transfer para recogernos en el aeropuerto)

I like the staff ,friendly and helpful Good fresh food at the restaurant level seven Very comfortable beds spacious rooms

That they dont offer free breakfast and check in time is way too late The tv is jus difficult to operate if you want to watch netflix or youtube i think they should add it on their tv once Not so good communication about little details from the staff

Very nice , modern , great facilities

Service in bar and dining area was very slow

Clean rooms Staff were nice Food was great

Quartier très calme de Johannesburg, à quelques minutes de l'aéroport

Very Disappointed with the Hotel. Sub standard for a Radisson.

Our toilet was not attached to the floor correctly so moved every time it was used. Management did nothing. Paid for a superior room and was given a room that felt like a box with one small opaque windows on the road. Very average.

I loved everything about the place.

Nothing

Modern and clean

A bit far away from the airport but free shuttle service available at set times

The rooms are spaces and the beds are excellent. The TV was a plus.

The book-in rule of 15h00, apparently when you want to book-in earlier you'd have to pay R 850. We were tired and would've loved to book-in earlier then 15h00, but couldn't cause of the penalty price.

Big room,coffee machines and bed was comfortable

We only had one rope and one per of sleepers

Nothing, we were not provided clean sheets but the one that other people used, we check in at 10pm because we did not want to drive home that late and decided to book,unfortunately we were not given clean bedroom.

I didn’t have breakfast.

N/A

Loved the staff. Ose is amazing Great facilities

The 10% service charge at the seven restaurants is ridiculous..we don’t have such hidden costs in Botswana so I assumed it was a tip however was advised it wasn’t

Restaurant was nice. Room large and clean

Further from the airport than we thought. 350R for transport to airport out of hours.

Nothing

I wrongly paid twice and there refused to refund one room

Food and the Warm welcome from the Mananger at the Reception.

None

Hospital

Nothing

Algunas personas del staff eran muy amables y serviciales.

La habitación que me entregaron no había sido bien aseada. El lavamanos estaba lleno de pelos (de máquina de afeitar) y en el piso de la ducha también se podían ver pelos. Inmediatamente fuimos a recepción a pedir un cambio de habitación. Luego pedimos Room Service y este demoró tanto en llegar que pensamos que lo habían olvidado y ya nos habíamos acostado a dormir. La mayoría de personas en el Staff eran muy amables, pero estos errores hicieron que nuestra experiencia no sea buena.

Warm welcoming from the staff

None

Hotel muito super legal barato e muito bom As pessoas em serviço super preocupadas com cada hóspede nunca deixam que se preocupe com nada estão sempre prontos para ajudar.

A localização é o atendimento

The property it self is ok

The renovation done on the rooms

It was clean and well ventilated

The room didn’t have enough lighting, pool not cleaned

It is always clean.

Everything was so perfect

I loved my room. It was so clean and spacious for me.

Nothing, it exceeded my expectations

The hotel is clean from inside and outside

Nothing.

Everything

Nothing

The breakfast was very enjoyable, the location is excellent. Love the big screen

There was small cockroaches in the room and bathroom, and the noise late at night when workers were setting up the chairs and table under the tents until past 2h00 in the morning

Sehr gutes Frühstück, Zimmer ruhig, kein Lärm aus Nachbarzimmern

The en-suite was very nice and the extras like a double tv set, free toothbrush/cologate and shaving kit. The bathroom is spacious and room service excellent. I can’t say enough.

They can do better with breakfast if I compare them to some properties of their calibre

It’s clean and quite

None

Die Lage liegt nicht so weit vom Flughafen und das Personal war auch hilfreich und nett. Die Matratze war bequem. Empfehlenswert.

Es wäre echt nett, wenn die Unterkunft die Anfragen so schnell wie möglich antworten könnten. Meine Anfrage wurde 24 Std später bearbeitet und ich hatte zu dem Zeitpunkt schon ausgecheckt. Sonst war meine Übernachtung in Ordnung.

Cleanliness of the rooms

Staff were not polite

Ruhiges Zimmer, kein Lärm aus benachbarten Zimmern zu hören

Haare im Bad

Location was good.

This is my second time choosing this room for a business stay. My check-inn was done and then I had to remind them that I had booked an Executive room which gives access to the Executive lounge. This was rectified once the supervisor was consulted. Arriving in my room, I noticed that there were coffee pods but no Nescafe coffee machine. I alerted reception, which said they will let housekeeping know. I waited for about 45 minutes, before I phoned reception again to enquire and only after call two did the machine arrive. When I wanted to open the water bottle, I noticed that there was no opener. Phoned down again very frustrated as this is not a al cheapo hotel. Two ladies arrived with the opener to apologise. The bathroom had hair in the shower which is a big no and indicated that this room was not cleaned well. The second day, I walked into the room and it was clear that it had been cleaned well.

Nil

Cleanliness

Level 7 restaurant was amazing

Shower, bathtub was a bit squashed

Everything

Nothing