Holiday Inn Express Arnhem by IHG vs Similar Hotels

Rooms were described as clean and comfortable.

Rooms are generally comfortable; however, some issues with mattresses and ventilation.

Mixed to below-expectation: some guests found rooms big and warm, but others described very basic rooms for the price, only one socket, malfunctioning TV channels, and a noisy fridge; heating issues reported.

Rooms are described as spacious and well-equipped, with some notes on warmth, particularly in the kitchen.

Multiple reviews highlighted spotless rooms but raised concerns about cleaning service.

Not very clean, with multiple mentions of flies and stains.

Mixed: one guest explicitly mentioned the room was clean and the bath was a pro, but several reports of a fish-like odor in corridors and the lift indicate hygiene/odor issues.

Generally very clean and well-maintained as indicated in multiple reviews.

Many reviews praised the hotel's perfect location in the city center.

Excellent location, close to the center and easily accessible.

Very positive: praised as centrally located, 3 minutes to the city and lively area, described as an excellent spot for short stays.

Multiple reviews highlight the perfect central location in the city.

The staff were frequently described as friendly and helpful.

Friendly staff, helpful in addressing concerns.

Generally positive: multiple mentions of a friendly, helpful receptionist and a 'nice host' leading to helpful, welcoming service.

The owner is described as super friendly and welcoming, which positively impacts the service sentiment.

Breakfast was praised, but some noted limitations in dining experiences.

Breakfast options are generally good, but some varieties may be lacking.

Standard quality for this hotel tier

Breakfast not provided, but close proximity to shops makes this acceptable.

Amenities like free parking were appreciated, though some noted limited features.

Some essential amenities like a kettle were missing from the room.

Below average: problems reported with TV channels, noisy minibar/fridge, limited sockets and missing in-room information about Wi‑Fi; parking arrangements did not match expectations.

Amenities are generally well-recommended; however, some aspects like kitchen heat were mentioned negatively.

Most found it reasonably priced for the services offered.

Price is reasonable for the quality and location.

Mixed: one guest called the stay cost-effective, while others explicitly said the hotel was not satisfactory for the price.

Value for money is suitable for the quality provided based on overall positive feedback.