Kusatsu Now Resort Hotel vs Similar Hotels

Some rooms felt dated, but overall acceptable.

Rooms described as charming and spacious but mentioned some issues with temperature control.

Rooms noted as good but some found them small and little privacy.

Comments about the oldness and condition of rooms expressed dissatisfaction.

No specific mention, but standard quality expected for this hotel tier.

General cleanliness was commended, with specific mentions of 'very clean' but some concerns about noise impacting the sleep quality.

Some comments regarding cleaning, such as needing better cleaning in the shower.

Several reviews mentioned issues with cleanliness, such as dirty rooms and maintenance needed.

The views from the restaurant mentioned positively.

Great location with easy access to attractions as highlighted in several reviews.

Easily walkable location, close to the center.

Multiple reviews praised the proximity to attractions like 湯畑.

Staff was described as super kind and attentive.

Excellent and attentive service mentioned multiple times including personalized assistance with luggage.

Customer service noted as a priority, with positive comments on staff helpfulness.

Many positive comments on staff responsiveness and helpfulness.

Buffet food highly praised for quality and variety.

Food was highly praised in multiple instances, though some expressed desires for more options or better breakfast arrangements.

Highly rated meals and breakfast options.

Praise for the variety and quality of food, despite some minor complaints.

Swimming pool and onsen were highlighted positively, with kids enjoying pool activities.

Amenities were noted as limited, particularly in the onsen facilities.

Positive comments about private onsen and other facilities.

Mixed reviews on amenities; some enjoyed the buffet and others noted shortcomings.

Value perception is good given the quality of meals.

Perceived as good value relative to location and service quality, although some reviews questioned value related to age of facilities.

Well received for the experience provided given the price.

Some reviews indicated high prices relative to quality, suggesting poor value.