Guayaba Inn Boutique Hotel

The decoration, the friendly and helpful staff, the little plus with the fire 🔥 place. The breakfast was very good and varied.

The shower mixer taps difficult to adjust properly. Otherwise nothing! All very good!

The hotel is set in the most beautiful garden, full of colourful flowers, butterflies and the occasional hummingbird. The breakfast was the best we had on our month long stay in Mexico. The staff were really welcoming.

We had 2 rooms. The newer of the 2 was bright, spacious and beautiful. The other was in the older section and was little dark and slightly musty.

Struttura molto curata e accogliente

Camera troppo fredda

Mooie setting! Alles klopte!

Colazione super Camera spaziosa, bella e pulita. Immerso nel verde è un’oasi di serenità e pace

Niente

Si, está bien

La cama es incómoda y me salieron dos cucarachas

La suit complio nuestras expectativas: limpieza, espacio, la tina ofrece un espacio de relajación y descanso, el hotel tiene jardines muy bonitos y relajantes. El desayuno muy bueno y lo pueden llevar a la habitación. Muy recomendable.

Todo estuvo muy bien.

Un hotel pequeño, con un patio interior lleno de plantas, flores, estanque de peces … La habitación decorada con mucho gusto y cómoda. Desayuno fantástico y todo el personal super amable.

Todo fue muy bien.

MUY ACOGEDOR EL LUGAR Y EL PERSONAL MUY AMABLE

LAS SABANAS Y LAS TOALLAS

The staff was great and Katerina stood with her big warm smile. The lady runningthe dining room was sweet and very responsive. Hulio the manager also took care of us. And finally the guy who looked after the garden and rooms was very helpful. The room was beautiful (we were upgrade to a king). The bed very comfortable. The art on the walls was great. Location perfect. We recommend this special inn.

Esta lleno de plantas y flores, tienen una decoración muy bonita y el desayuno es excepcional.

Mucha humedad en las habitaciones, tuvimos alergia todos los días, cama incómoda, muy blanda. No es tan cerca del centro. Además se les olvidó hacer la habitación un día. Nos tocó pedir en varias oportunidades que nos apuntaran en los tours porque se les olvidaba.

Rooms and garden and fish pond were beautiful. Wifi was great.

Bedside lighting was poor. Sink in bathroom only had hot water.

Beautifully decorated room, garden was a marvel to walk through, staff super kind and helpful. The food was also very good. Location was great. Short walk to city center.

Parking on the street was possible but away from the hotel entrance. For the luggage, it was a bit of a nuisance, as you cannot stop on the hotel street. Our sink was leaking so the bathroom floor would get super wet, but the cleaning staff was superb.

Te lief en behulpzaam personeel, ontvangen met een heerlijk gemaakt drankje en het ontbijt is echt uitstekend

El personal del hotel muy amable, desayuno rico y estás a 12 minutos caminando de la plaza.

Nuestra ducha no funcionó durante nuestra estancia, a pesar que lo reportamos 3 veces el agua o salía hirviendo o helada, después de los tours y estar todo el día fuera lo que más necesitas es una buena ducha. Y en la habitación hacía frío. El último día una de las camas estaba completamente mojada por una gotera en el techo, nos cambiaron de habitación a una superior (cosa que es de agradecer) y la tina no la pudimos utilizar porque no funcionaba el tapón. Al menos la ducha fue buena. Las toallas ya merecen un cambio.

The place is beautiful with an amazing fireplace they could lit up anytime we wanted

Just a bit far from the center, if you walk. But for this reason, it is also nice and quiet

El desayuno está bien y el hotel es bonito.

Había una ventana rota en el baño que no se podía cerrar y hacía frío. Para encender la chimenea había que llamar a recepción, no podías hacerlo de forma independiente.

Está exquisitamente decorado y la vegetación del patio es una pasada, muy limpio.Las camas y las almohadas muy cómodas.

Las aceras del camino para ir al hotel son un poco hostiles para el peaton, estrechas y de bastante desnivel.

Son confort et sa quiétude

Personnel pas toujours aimable

The grounds of the hotel were beautiful with all kinds of flowers and large trees. The sauna and massage were wonderful too. The staff was very helpful and kind.

The room was cold upon our arrival. The heater took a long time to work and warm the room. The couch in the room was very uncomfortable and appeared well worn.

Wunderschöner Innenhof, grosse Zimmer, hervorragendes Frühstück, nettes Personal. Ruhig und doch zentral gelegen. Ein Familienhotel mit Liebe eingerichtet und geführt.

The place is adorable. Beautiful decorations of Mexican folk art. Words do not do it justice. Great garden, staff is wonderful. Breakfast was very good too. Exceptional stay.

Two minor items. First, location is at the edge of the area we walked most so was always a half mile walk. Not terrible but we'd go out a few times per day. Second, San Cris is a bit cool for us (Florida is home) so always felt a bit cold. Nothing on San Cris is heated - Guayaba is no exception.

My dad, brother and I just spent 4 nights at guayaba inn and it was fantastic. Its 10 mins away from the main square and some of San Cristobal‘s main sights. The rooms surround a gorgeous garden with tropical flowers and a koi fish pond. Breakfast is included and although the options are limited, everything is delicious. The only issue we had was that we didn’t have hot water in our rooms but the manager Julio got this fixed promptly and offered us to do our laundry for free as compensation. 10 out 10.

Nos encantó la habitación y lo acogedor del hotel. Las fotos realmente no le hacen justicia a lo bonito que está el hotel. Vale mucho la pena; el desayuno increíble y abundante.. buena ubicación si buscas no estar cerca de la plaza

La leña se acabó muy pronto

Es preciosa, habitación espaciosa, jardín

Hotel carino e camere ben arredate. Pulito. Staff gentile e cordiale.

Lontano dal centro, stanza decisamente molto fredda, i rubinetti nel bagno da sistemare.

vegetacion y flores

Todo bien, únicamente que el minibar tenía una lata vacía dentro.

Beautiful and Serene facility. Gated Facility with myriad of Flourishing Garden throughout the grounds with Fish pond. Each unit is separate from the rest. Setting is a bungalow style living each with separate path and private entrances. Very friendly and helpful Staff. Breakfast (included) is excellent and ample choices! 2 small water bottle provided each day. Cleaning daily included. Fireplace in the room.The Master room had two wood fireplaces. extra sink by Coffee Machine. Truly appreciate the coffee maker and replenished daily (2 pods).

No microwave or kitchenette; only small fridge with goodies for purchase (inexpensive). No AC or heating but Fireplace was sufficient heating and not in room during daytime (electric in this room). No restaurant with bar (serves breakfast only and has no Bar). However, Wines available for purchase in each room(price less expensive than a cocktail).

What a gem of a hotel. Guayaba Inn was THE most perfect slice of heaven. We spent 4 nights there and could have stayed forever. Every single staff member was so kind and friendly. The gardens were just gorgeous. We loved watching the humming birds in the morning visit the beautiful flowers. The rooms were so cozy, especially at night with the fires lit. Breakfast was delicious each morning, and they have a great variety on the menu of both food and drinks. We loved coming back to the room after a day of exploring and winding down by the fireplace with a glass of wine. We found some great restaurants all very close to the hotel and there’s a little corner store right down the street for any incidentals you may need! We will definitely stay here again the next time we come to San Cristobal!! We had one room in the newer section and one room in the older section. Differences were a gas fireplace vs wood burning (we preferred the gas one) and more lighting in the room in the newer section. But both rooms were cozy, clean and comfortable!

Nothing. Literal perfection.

Beautiful B&B with a gorgeous flower filled courtyard. It's clear the owner really cares for this property. The staff are very friendly and helpful. Beautiful colonial style rooms and the breakfast is incredible. There's no parking but plenty of free sreet parking about 1 min away.

Nothing.

The staff is incredibly welcoming and the breakfast is delicious. It was nice that there was a big window (8-noon) for breakfast so we never felt rushed. The beds were so comfortable and it felt luxurious for what we paid.

It can get very cold at night and the heating options are a little complicated but I think that’s to be expected in this area. In the shower, hot water only lasts a couple minutes and you have to have patience or be willing to brave the cold to get clean! But I think that’s also typical for the area and it didn’t stop us from enjoying our stay.

A lovely quiet retreat from the hustle and bustle. The staff were so helpful and accommodating. As an added bonus the Inn has an incredible garden!

Nothing!

Es un hotel precioso, te quedan ganas de volver , el personal muy atento, el desayuno delicioso, en general nos encantó.

Close to Paz Creativa a personal and spiritual development center. It’s on a quiet street. Small intimate boutique inn.

Muy bonito

Beautiful garden. Good breakfast. Nice people Highly recommended.

The hotel is beautiful

Todo muy bien en nuestra estancia, el personal muy amable y las habitaciones muy bonitas y limpias

Kleines Haus mit familiärer Atmosphäre. Colonial style. Reichhaltiges Frühstück.

Todo bien

I liked that it was quite in the evenings and enjoyed their garden and delicious breakfast

It’s a little far from the city plaza but do and by the 3rd day did not need to take a taxi

Its a very nice, silent house in a beatiful neighborhood (el cerrillo) near everything but far away from the noise of casco

It is something minor but it would be great that the kitchen had an electric kettle for after breakfast hours. Rooms have expresso machines but you cannot boil water. And in the kitchen, staff only uses microwave after breakfast hours because it has an industrial kitchen.

Amazing facilities and service, very attentive, great breakfast. Very large comfy room, amazing bed and pillows.

Hard to regulate water temperature, but it seems a common problem in San Cristobal everywhere. Location is a bit far from everything and I wouldn’t come back walking at night.

The breakfasts were excellent. The rooms were spacious and comfortable. Beautiful grounds.

What a beautifully tropical and tranquil oasis when u walk in. The suites are huge and imminently restful. Loved the luxury of the hammered copper soaking tub. The drain leaked once but the staff fixed it asap. Their included breakfast service is really nice. Protip: exit the property and go left down Comitan street until you come upon the hundreds of permanent stalls selling local products. Enjoy!

Wonderful oasis in a lovely town. Staff couldn't do more for us. Rooms spacious and great breakfast. Excellent value for money

Nothing

Muy bien la atención

Delightful Oasis, super attention to detail.

Beutiful

Very comfortable large room. Staff is very friendly.

It is very calm and peaceful, it felt like a spa break. Breakfast was generous with lots to choose from. Staff helped us organise a driver for the day for a good price, who was amazing and really made our trip special. We’d recommend using his services!

Nothing!

Todo en general excelente, 100 % recomendable, los alimentos exquisitos

Quite, staff, room, landscaping and breakfast.

This is my second time staying at Guayaba Inn, and I give it 5 stars all around. Gorgeous garden, delicious breakfast, cozy rooms, comfortable beds, attentive staff... You can't go wrong here.

Set in a beautiful tranquil garden, tastefully furnished, comfortable bed. The breakfast was delicious and the staff were very friendly. About a 15 min walk from the centre

Unusually hot weather made the room rather warm but the manager was helpful in moving us down to a ground floor room

Un lugar muy tranquilo y con atenciones de todo el personal. Gracias fue un fin de semana hermoso.

Excelente. Acogedor

We loved our large and sunny room, and the gardens are a real bonus. The friendly gardener does a super job! The breakfasts were excellent, as were the ladies who worked at the breakfast. We enjoyed long lingering breakfasts with garden views every day.

There was a big glitch on our travel partners' return trip to the airport. A couple days prior, they modified the pickup time and the manager told us that he would pass it on to the transport company.. He didn't. The van never came and our friends were left standing on the street at 7:15 a.m. No manager or office person was present at the inn but fortunately the night security man flagged down a cab off a nearby street. That was both late and expensive.

My stay at Guayaba was absolutely wonderful. The garden and rooms are beautiful ~ elegant, clean, tranquil. The perfect spot to feel at home in San Crist and within walking distance to everything. Breakfast is delicious and the staff is extremely helpful and welcoming. Fabulous experience!

Fabulous girls’ trip to San Cristóbal de Las Casas, and our stay at Guayaba Inn made it even better. Everyone was wonderful. They helped us organize tours and reserve drivers, schedule a massage on site (that we highly recommend), and provided a yummy and filling breakfast every morning. A quick note for light sleepers since I am one, the room at the back of the property is against the street so request an interior room or be sure to bring earplugs.

We loved staying at the Inn. The staff was superb helping us in every way and extremely timely. I have not experienced such timeliness and helpfulness. We also really enjoyed staying is an upscale though traditional Mexican inn with beautiful art through out. Each evening we lit the fire in our in suite fireplace enjoying a glass of wine which was available for purchase in the room. I highly recommend the inn. It was a pleasure and delight.

It was a quiet oasis with spacious comfortable room. Beautiful gardens. Amazing breakfast and service.

N/A

This is a charming, small boutique hotel outside of the city center in a beautiful barrio called El Cerillos. Our room was very large with an iron balcony large enough for table and chairs, and it had a sitting area and gas fireplace. The courtyard has lots of greenery and a fountain and goldfish pond. Breakfast is included; guests order from a fairly extensive menu. The hotel is about a 15 minute walk from town on quiet streets of houses with beautiful ironwork. The hotel is close to Barrio Guadalupe which is home to an interesting church, and is on a hill above the town. Don’t miss dinner and sunset at El Charcuterie. If you like craft beer, stop at the Jules microbrewery. San Cristobal is one of the most beautiful small towns we have seen in Mexico.

The coffee was quite bad, which is unfortunate asChiapas produces some of the best cacao in Mexico.

The best thing about this hotel is the personal touch! Angel is reception was very helpful with recommendations, but all the staff is equally friendly. They readily offered help or asked if you needed anything. Our room #2 was large and beautifully appointed. This room has a wood burning fireplace, and it is needed! I had to add an electric heater to supplement since the fire only lasts a few hours, and we visited in Feb! The concrete walls and tile floor are very cold. The bed and pillows are a bit too firm for us. There are plenty of blankets though. I think other rooms have gas fireplaces which might be better in the winter months. I’m sure we could have asked for more wood, the staff is very accommodating. A stocked mini fridge is in each room, and that is handy. We are across from the reception area so you could hear people talking but it wasn’t disturbing ( unless it wakes you up.) Rooms in the back are probably more quiet. The grounds are lush and covered in flowers, and all kinds of orchids. And there is a koi pond with large fish! Plenty of outdoor sitting areas too. The included breakfast is wonderful! A great selection is available and very filling! You can walk to the pedestrian street full of shops and restaurants, which leads to the main square and cathedral. And the opposite direction is to the mirador with a beautiful view of the city. We easily found parking around the corner. For the hotel to attract and retain great employees, they ask that you leave a tip at the end of your stay to be shared amongst all the staff. You pay for your room at checkout, and the recommended tip is 8-10% of the room charge. I think that was a bit high. We stayed four nights. But it is nice that they consider all the employees. But as with socialism, all are equally rewarded even though some are more outstanding!

Breakfast was delicious. Staff was very friendly and helpful. Room was absolutely lovely and the location was excellent.

Very tranquil setting with gardens inside the courtyard. We had firewood in master suite every night.

We can’t think of anything.

Everyone and everything to do with this hotel exceeded expectations. They have an amazing breakfast from 8am-12pm but do note that there is no food or drink service afterwards. However there are countless options for both withon 5-10 minutes

See above it would be great if there were other restaurant services

Una experiencia hermosa, el hotel es un sueño, el personal muy amable, bien ubicado, los desayunos súper ricos y nos orientaron muy bien sobre actividades que podíamos hacer!!! Estamos muy agradecidos con todo el personal y esperamos volver!!!

Beautiful grounds covered in flowers with so much attention to detail in every corner. Super comfy bed and warm welcome. Yummy breakfast

Slightly away from the center of town for anyone looking to be right in the mix.

Muy recomendada limpia el Personal muy amable , el chico que nos recibió ángel muy amable y nos dio muchos tips

The place was great and the staff was helpful and friendly. It was very comfortable and the breakfast options were very good. The only minor issue was that the tub in the room wasn’t working, but overall it was a pretty nice spot to stay in San Cris.

The place is beautiful. The staff goes above and beyond to make you feel welcome. Rooms are spacious and with all the necessary amenities. The included breakfast is delicious.

Small details in maintenance, but nothing substantial. This included a window in the bathroom not opening properly, the faucet in the tub leaking a little, and a power outlet not working. Nothing that affects the overall experience.

Muy bonito el hotel, su personal muy amable en todo momento. El desayuno excelente.

Charming hotel, excellent location, lovely staff and completely safe.

Excelente servicio, felicitaciones al sr. Angel que nos atendio de manera excelencial.

Guayana Inn is a converted traditional home in the historic district of El Cerrillo. It’s located in the remarkable colonial colonial San Cristobal de las Casas. There are outstanding Orchid and Bromeliad gardens surrounding the Inn’s central patio. Our room was spacious and en-suite, with minibar and free beer. The fireplace was excellent with extra logs supplies to keep us warm on the cold evenings. Breakfast was served not buffet style and was excellent. Staff friendly, professional and helpful at all times.

The breakfast was good - limited but tasty , coffee was a bit weak but these things happen the breakfast room is very peaceful . All the staff were helpful & unobtrusive. The gardens are beautiful & the overall feeling of this hotel is calm. My small room near the front wasn’t exactly as luxurious as the photos might imply . But it was very comfortable if a bit dark . I suspect the more pricey rooms are nicer . Quiet location but easily walkable .

Room was dark hard to see Location of room wasn’t very private a bit awkward I was hoping to have a more cozy spot to enjoy the garden

We had the most wonderful stay in St. Cristobal at Guayaba Inn. Gorgeous room at an amazing value, great location, great breakfast, and super helpful staff. Angel always helped us with any info we needed about St. Cristobal and our travels in the surrounding area. Highly recommend.

Nothing!

Beautiful gardens, delightful rooms and exceptional staff.

‘Didn’t like’ is too harsh a term, but for such a special place, I think the room would benefit from a few odd jobs eg, tightening bathroom fittings and door handles etc.

The staff, the room, the breakfast, the location.....all very enjoyable. Made for a great holiday.