Parama Koh Chang vs Similar Hotels

Received the wrong room type initially and the jacuzzi was not prepared.

Comfortable and spacious rooms, but issues with door locks and humidity.

While some rooms were well-reviewed, one review criticized a room’s condition, affecting overall perception.

Mixed feedback: some rooms are comfortable and offer great sea views, but hill-side rooms reported as dated, mattresses described as very hard, and some balconies have obstructive metal guardrails and low/uncomfortable chairs.

There was no hot water for the shower.

Reports of sewage smell and cockroaches indicate cleanliness issues.

Several comments mention cleanliness issues, specifically regarding hair on the floor and stained sheets.

Generally praised in multiple reviews: 'ruime schone kamers' and 'rent och fint på stranden' indicate rooms and beach were kept very clean.

Beautiful animals around the hotel contributing to a pleasant atmosphere.

Great location with a peaceful atmosphere, although somewhat isolated.

The hotel’s proximity to the beach and the beautiful surroundings were frequently praised.

Highly rated for dramatic sea, island and rainforest views (bay Kae, Koh Chang); beachfront and lush vegetation repeatedly praised, though slightly out of town so taxi/shuttle needed.

The staff addressed the room mix-up, but initial service could be improved.

Exceptional service with friendly staff even with some minor issues.

Numerous reviews highlight the friendly and accommodating nature of the staff, especially in managing requests.

Consistently excellent: numerous comments about very helpful, friendly and attentive staff (night staff Jessica highlighted, reception/restaurant/spa praised), quick car/shuttle service.

Not mentioned directly in review.

Not overly expensive with quality food, though some pricing concerns noted.

Breakfast received excellent feedback with a wide variety.

Breakfast buffet and restaurant food received very positive comments ('frukosten ... utsökt', 'restaurant was excellent'), though some noted prices are high.

Jacuzzi took more than an hour to fill, indicating potential inefficiency.

Good amenities including pools, but concerns about the private pool's chemical smell.

The hotel offers great facilities, including a beautiful pool area, though some amenities could be improved.

Strong amenities overall — pools, beach access, spa, mini-golf and onsite transport noted — but some operational issues (cable car/elevator not working) and a few vehicles with exhaust smells.

Paid for a premium room but had issues upon arrival.

Price complaints indicate a mismatch in perceived value.

Considering amenities and service, guests felt the experience justified the spending.

High-quality experience overall, but higher restaurant prices and occasional transport inconveniences reduce perceived value for some guests.