Parque San Martín
Parque San Martín, Comuna 9 - La Pedregosa, Bucaramanga, Metropolitana, Colombia- Park
English
Hotels in Bucaramanga9.3Exceptional(1,646 reviews) 
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72% match
Holiday Inn Bucaramanga Cacique by IHG
by Holiday Inn Hotels & Resorts
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About this hotel
Luxurious Amenities
Experience ultimate relaxation with our indoor pool, spa, and fitness centre. Unwind and rejuvenate during your stay at Holiday Inn Bucaramanga.
Elegant Rooms with Views
Enjoy modern comforts in our rooms equipped with flat-screen TVs, air conditioning, and minibars. Wake up to stunning mountain views in select rooms and start your day right with a fresh cup of coffee from your in-room coffee machine.
Convenient Location
Situated just a short drive from the airport and near El Cacique Shopping Centre, our hotel offers easy access to both leisure and business destinations. Explore the city's financial zone and La Flora Stadium within minutes.
Indulge in international cuisine at our restaurant or discover dining options nearby. Your perfect stay awaits at Holiday Inn Bucaramanga.
Nearby Attractions
Esculturas Hormigas Culonas
Esculturas Hormigas Culonas, Túnel Transversal 72, Comuna 16 - Lagos del Cacique, 680005 Bucaramanga, SAN, Colombia- Sculpture
Parque El Tejar
Parque El Tejar, Comuna 16 - Lagos del Cacique, Bucaramanga, Metropolitana, Colombia- Park
Monumento a La Hormiga
Monumento a La Hormiga, Túnel Transversal 72, Comuna 16 - Lagos del Cacique, 680005 Bucaramanga, SAN, Colombia- Sculpture
Mariposario de Neomundo - Mariposarte
Mariposario de Neomundo - Mariposarte, Comuna 16 - Lagos del Cacique, Bucaramanga, Metropolitana, Colombia- Park
Parque Quebrada La Iglesia
Parque Quebrada La Iglesia, Comuna 9 - La Pedregosa, Bucaramanga, Metropolitana, Colombia- Park
Parque Diamante I
Parque Diamante I, Comuna 9 - La Pedregosa, Bucaramanga, Metropolitana, Colombia- Park
Parque del Petróleo
Parque del Petróleo, Comuna 6 - La Concordia, Bucaramanga, Metropolitana, Colombia- Park
Parque Granada Sur
Parque Granada Sur, Comuna 9 - La Pedregosa, Bucaramanga, Metropolitana, Colombia- Park
Parque Juan María Marcelino Gilibert
Parque Juan María Marcelino Gilibert, Comuna 6 - La Concordia, Bucaramanga, Metropolitana, Colombia- Park
Parque Bosques de Lagos del Cacique
Parque Bosques de Lagos del Cacique, Comuna 16 - Lagos del Cacique, Bucaramanga, Metropolitana, Colombia- Park
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
01:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Laundry
Safety deposit box
Bar
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Children's playground
Dry cleaning
Breakfast in the room
Massage services
Packed lunches
Spa/wellness center
Barber/beauty shop
Currency exchange
Casino
Non-smoking throughout
Private parking
Sun terrace
Daily housekeeping
Accessible parking
Parking garage
Shuttle service (additional charge)
Minimarket on site
Concierge service
Special diet menus - on request
Wheelchair accessible
Allergy-free room
Kid meals
Snack bar
Evening entertainment
Lower bathroom sink
Public Bath
Emergency cord in bathroom
Nightclub/DJ
Outdoor furniture
Wine/champagne
Coffee Shop on site
Fruits
Visual aids: Braille
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Breakfast takeaway containers
Key card access
Live music/performance
Themed dinner nights
Room Types
One-Bedroom King Suite with Walk In Shower
Up to 2 guests67 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Guests will have a special experience as this suite provides a pool with a view. The spacious suite offers air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
67 sqm
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRadioMini-fridgeRefrigeratorDeskMicrowaveDishwasherPrivate bathroom
Standard Room
Up to 2 guests29 sqmQueen bed (151-180 cm wide)
This double room's standout feature is the pool with a view. The spacious double room offers air conditioning, a mini-bar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as mountain views. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
29 sqm
Mountain View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRadioMini-fridgeRefrigeratorDeskPrivate bathroomSatellite channelsAlarm clockWardrobe or closet
Premium Room
Up to 2 guests29 sqm
Guests will have a special experience as this double room provides a pool with a view. The spacious double room offers air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV with satellite channels, as well as mountain views.
Sleeps
Up to 2 guests
2 adults · 1 children
Room details
29 sqm
Mountain View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRadioMini-fridgeRefrigeratorDeskPrivate bathroomSatellite channelsAlarm clockWardrobe or closet
Standard Queen Room - Accessible
Up to 2 guests29 sqmQueen bed (151-180 cm wide)
The pool with a view is a top feature of this double room. The spacious double room features air conditioning, a mini-bar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV with satellite channels, as well as mountain views. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
29 sqm
Mountain View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRadioMini-fridgeRefrigeratorDeskPrivate bathroomSatellite channelsAlarm clockWardrobe or closet
One-Bedroom King Suite with Sofa Bed
Up to 2 guests67 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The pool with a view is a top feature of this suite. The spacious suite features air conditioning, a mini-bar, as well as a private bathroom boasting a walk-in shower and a bath. The suite offers a flat-screen TV with satellite channels, a tea and coffee maker, a dining area, a wardrobe as well as mountain views. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
67 sqm
Mountain View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRadioMini-fridgeRefrigeratorDeskMicrowaveDishwasherPrivate bathroom
Standard King Room
Up to 2 guests29 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Guests will have a special experience as this double room features a pool with a view. The spacious double room offers air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV with satellite channels, as well as city views. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
29 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRadioMini-fridgeRefrigeratorDeskPrivate bathroomSatellite channelsAlarm clockWardrobe or closet
Standard Double Room with Two Double Beds
Up to 4 guests31 sqm2 Double bed (131-150 cm wide)
Guests will have a special experience as this double room provides a pool with a view. The spacious double room offers air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV with satellite channels, as well as mountain views. The unit offers 2 beds.
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
31 sqm
Mountain View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRadioMini-fridgeRefrigeratorDeskPrivate bathroomSatellite channelsInterconnected room(s) availableAlarm clock
Standard Double Room with Two Double Beds - High Floor
Up to 4 guests28 sqm2 Double bed (131-150 cm wide)
This twin room offers a pool with a view. The twin room provides air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
28 sqm
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRadioMini-fridgeRefrigeratorDeskPrivate bathroomSatellite channelsInterconnected room(s) availableAlarm clock
Standard King Room - High Floor
Up to 2 guests29 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This double room's standout feature is the pool with a view. The spacious double room offers air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
29 sqm
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRadioMini-fridgeRefrigeratorDeskPrivate bathroomSatellite channelsAlarm clockWardrobe or closet
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(1,646 total)
Provider-sourced guest reviews.
8/10
Reviewed Sep 19, 2026Amplias posibilidades de desayuno, habitación amplia, limpia y cómoda.
10/10
Reviewed Sep 14, 2026El aseo y la ubicación
6/10
Reviewed Sep 12, 2026La comida excelente y la atención del personal.
El tema de seguridad es un aspecto a mejorar cunado se realizan eventos, el HOtel no tiene un protocolo de seguridad y en el evento hubo tres robos. las personas entran y salen al quinto piso con facilidad y no hay ningun control en las escaleras que van al centro comercial.
8/10
Reviewed Sep 10, 2026La ubicación es excelente, es muy agradable y limpio, el spa es muy bueno.
Para el precio y ls categoria fel hotel la atencion al cliente es muy parca, no ponen nada en el lobby, ni agua con hielo ni cafe, muy pobre ese servicio.
9/10
Reviewed Sep 9, 2026Great variety of breakfast items everyday. The view at breakfast was great every morning. The room was always tidied and clean towels replaced.
10/10
Reviewed Sep 8, 2026Todo
Nada todo muy bien
10/10
Reviewed Aug 31, 2026Tranquilo y confortable.
Un poco de ruido en los salones de la parte alta.
9/10
Reviewed Aug 27, 2026Heerlijke bedden! Vanaf de Sky-bar een prachtig, zeer indrukwekkend uitzicht over de stad! Supervriendelijk, behulpzame medewerkers!
9/10
Reviewed Aug 21, 2026Variedad
Espacio
7/10
Reviewed Aug 20, 2026lo malo es que habían huéspedes que hacían mucho ruido en la madrugada, se escuchaban las carcajadas y el desorden que estaban haciendo y que en el precio no estaba incluido el desayuno y no era barata la noche .
10/10
Reviewed Aug 18, 2026Everything about this Hotel is Great. Wonderful Rooftop pool and Bar
Loved everything about this Hotel
5/10
Reviewed Aug 18, 2026Las habitaciones son modernas y limpias
Demasiada confusión y falta de claridad al momento del pago. Pretendieron cobrarme 900 mil pesos más, alegando cmque no habían cobrado el IVA y que la tarifa confirmada era para extranjeros. Razones totalmente inválidas. Finalmente, después de 45min reversaron el pago inicial y cobraron el valor correspondiente. Queda una sensación que el proceso de confirmación y cobro no funcionan adecuadamente, y la solución es "cobras más". El servicio a la habitación por un plato muy sencillo tardó 90 minutos. Habían borrado el pedido y no hicieron ningún seguimiento. Solo después de llamar dos veces y preguntar 5 o 6 veces, enviaron el pedido finalmente. El penúltimo día me ofrecieron hablar con la gerencia lo cual confirmé para el último día. Esa conversación nunca ocurrió y tampoco respondieron las quejas. Poco transparente.
7/10
Reviewed Aug 17, 2026La ubicacion cerca al centro comercial y que estaba bien limpio
La ducha no.tiene presion , el aire no valia cuando llegamos, y se pusieron arreglarlo ese momento. Lla vista fatal, de la ventana solo veia el techa, las toallas viejas ,las almohadas demasido altas, y las botellas de agua demasiado costosas
8/10
Reviewed Aug 4, 2026Casi todo!
Los mesoneros de los restaurantes son un poco lentos tanto para recibir los pedidos y traer la cuenta!
7/10
Reviewed Aug 4, 2026Everything
The aircoditioning
10/10
Reviewed Aug 3, 2026Todo
10/10
Reviewed Jul 25, 2026Tout a été parfait!
9/10
Reviewed Jul 22, 2026Tuve un inconveniente, reserve con desayuno incluido y esto no aparecio en la reserva, me toco cancelar el valor del desayuno. Sugiero a booking revisar este tipo de inconveniente.
10/10
Reviewed Jul 20, 2026Comodidad, limpieza, orden, seguridad, excelente atención.
10/10
Reviewed Jul 20, 2026Parfait du début à la fin. Accueil parfait, chambre spacieuse, excellent petit déjeuner. Le plus, l’accès direct au centre commercial
Rien
6/10
Reviewed Jul 20, 2026El personal de recepción, la Habitación, los servicios de Bar en el 18 piso
El servicio de restaurante
5/10
Reviewed Jul 12, 2026Funcionários da recepção não atenderam o que foi prometido pela Booking
10/10
Reviewed Jul 10, 2026Muy limpio y bonito
Nada
10/10
Reviewed Jul 10, 2026Limpio bonito organizado
Nada
10/10
Reviewed Jul 8, 2026Excelente
Excelente
9/10
Reviewed Jul 8, 2026Svaru, tvarkinga, paslaugus personalas. Viskas buvo labai gerai.
Nejaukus kambarys, matyt del prastu linoliaumo grindu. Pas mus kambaryje praejime atsigulti i lova buvo pastatytas begimo didelis takelis- irenginys. Mums jis buvo nereikalingas ir uzeme daug vietos. Baseinas ant stogo nejaukus, nes visiskai prie pat baras-restoranas. Tu maudausi, o zmones salia vakarieniauja arba pietauja.
10/10
Reviewed Jul 7, 2026Súper
10/10
Reviewed Jul 7, 2026Todo
Nada
10/10
Reviewed Jul 5, 2026Clean, comfortable, brilliant staff, (we arrived early and they gave us early access) lovely heated rooftop pool. Good choice at breakfast. We ordered food from room service in the evening and the dishes we chose were wonderful.
Nothing. It was all 100%
9/10
Reviewed Jul 3, 2026El restaurante
Nada, todo bien.
10/10
Reviewed Jun 30, 2026Muy bueno lo recomiendo 💯
10/10
Reviewed Jun 25, 2026Hermoso hotel, una vista increíble desde la zona de piscina, cuartos cómodos e impecables. Super recomendado.
10/10
Reviewed Jun 22, 2026alimentacion saluda0ble y fresca
cupo de parqueadero en horarios habiles del centro comercial
10/10
Reviewed Jun 20, 2026Todo maravilloso
Nada, excepcional
7/10
Reviewed Jun 19, 2026la vista de hotel e
la atencion en la recepcion es pesima, reserve una habitacion premium, y primero me asignaron una habitacion estandar dobel, luego una estandar con cama king, y luego despues de pelear, si me dieron la habitacion que era, tuvieron que limpiar 2 habitaciones 2 veces pq a la senora de la recepcion se le ocurrio decir que esa era la hab que habia reservado y que no habian mas, muy mala clase la senora de la recepcion, no es justo que dane toda la experiencia y que tengan que limpiar doble las habs pq a la senora se le antojo ser mala.... deberian poner gente mas profesional en la recepcion.
9/10
Reviewed Jun 17, 2026Sinal de wi-fi no quarto adequado mas com conexão à internet instável.
10/10
Reviewed Jun 16, 2026La vista del lugar del desayuno es espectacular. Me encantó!
10/10
Reviewed Jun 16, 2026Me fascino todo espectacular instalaciones Dios los bendiga
Totalmente hermoso y excelente servicio
10/10
Reviewed Jun 16, 2026desayuno excelente con productos frescos y bien preparados
10/10
Reviewed Jun 15, 2026Amabilidad de sus empleados
Todo bien
10/10
Reviewed Jun 15, 2026la hubicacion excelente y el hotel muy bonito
todo me parecio muy bien
10/10
Reviewed Jun 9, 2026La ubicación, las instalaciones y la limpieza del hotel.
Un poco calientes los pasillos de las habitaciones.
10/10
Reviewed Jun 8, 2026Muy cómodo
10/10
Reviewed Jun 8, 2026El personal muy querido y eficiente.
La rejilla de desagüe de la ducha no estaba evacuando bien.
9/10
Reviewed Jun 5, 2026tranquilidad
wifi termitente
10/10
Reviewed Jun 3, 2026Excelente
No aplica
10/10
Reviewed May 25, 2026Comodidad
Falta parqueadero
10/10
Reviewed May 25, 2026Comodidad y buena ubicación
9/10
Reviewed May 20, 2026La amabilidad y atención esmerada del personal
Que nos entregaron la habitación, horas después del tiempo garantizado
10/10
Reviewed May 20, 2026It was clean, nice staff and good location close to the mall
10/10
Reviewed May 12, 2026Le professionnalisme et l'exigence d' un très bon hôtel. Le personnel est au petit soin, le petit-déjeuner est exceptionnel. Un point à savoir : une assistance médicale est inclus dans la chambre. Nous avons pu en bénéficier et elle est très efficace. Et une pharmacie est dans le centre commercial d'à côté, accessible par les sous sol!
10/10
Reviewed May 9, 2026Hotel bonito, bien ubicado, excelente desayuno
10/10
Reviewed May 9, 2026Descansar en la cama es dormir placenteramente.
Que mi viaje era corto jajaja
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Great location
- •Friendly staff
- •Delicious breakfast
- •Comfortable rooms
Areas to consider
- •Poor cleanliness
- •High charges for water
- •Pool access issues
Cleanliness
8.29/10Repeated mentions of poor cleanliness, especially in the pool area.
Service
9.76/10Generally exceptional service, with several positive comments about staff attentiveness.
Location
10/10Consistently praised for its great location and proximity to attractions.
Room Quality
9.3/10Reported to be comfortable, though some mentions of issues with furnishings.
Amenities
8.75/10Facilities are good but some limitations noted, especially with pool size and access.
Value for Money
8.78/10Overall perceived value is reasonable but some items could be complimentary.
Food and Beverage
9.74/10The breakfast options were highly acclaimed, contributing positively to the experience.
Overall Experience
9.79/10General satisfaction with the stay, despite some minor issues.