Stèle Mathews
Stèle Mathews, Chemin de la Tournette, 74400 Chamonix-Mont-Blanc, France- Memorial
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Spa and Wellness Amenities: Indulge in massages, body treatments, and facials at the hotel's spa. Unwind in the spa tub and sauna after a day of skiing.
Fine Dining and Room Service: Experience French cuisine at the on-site restaurant or opt for room service. Enjoy drinks at the bar/lounge and daily buffet breakfasts.
Prime Location and Event Space: Centrally located near popular attractions, with conference spaces and meeting rooms available. Book your stay at Héliopic Hôtel & Spa for a luxurious and convenient experience.
Check-in from
04:00 PM
Check-out by
12:00 PM
Children
Not allowed
Pets
Not allowed
1 Double Bed
269-sq-foot soundproofed room with a balcony
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Free newspaper, phone, and safe; cribs (free) available on request
Comfort - Daily housekeeping
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
25 m2
In-room amenities
1 Double Bed and 2 Twin Bunk Beds
376-sq-foot soundproofed room with a balcony
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Day bed, free newspaper, and safe; cribs (free) available on request
Comfort - Daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Double bed (131-150 cm wide), 2 Bunk bed (90-99 cm wide)
Room details
35 m2
In-room amenities
1 Double Bed
237-sq-foot soundproofed room with a balcony
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Free newspaper, safe, and desk; cribs (free) available on request
Comfort - Daily housekeeping
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
22 m2
In-room amenities
1 Double Bed
215-sq-foot soundproofed room, located on the top floor, balcony
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Free newspaper, safe, and desk; cribs (free) available on request
Comfort - Daily housekeeping
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
20 m2
In-room amenities
1 Double Bed and 1 Double Sofa Bed
280-sq-foot soundproofed room with a balcony
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Day bed, free newspaper, and safe; cribs (free) available on request
Comfort - Daily housekeeping
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 1 children
Beds
Double bed (131-150 cm wide), Sofa bed (131-150 cm wide)
Room details
26 m2
In-room amenities
1 Double Bed and 2 Twin Bunk Beds
376-sq-foot soundproofed room with a balcony
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Day bed, free newspaper, and safe; cribs (free) available on request
Comfort - Daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Double bed (131-150 cm wide), 2 Bunk bed (90-99 cm wide)
Room details
35 m2
In-room amenities
1 Double Bed and 2 Twin Bunk Beds
376-sq-foot soundproofed room, located on the top floor, balcony
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Day bed, free newspaper, and safe; cribs (free) available on request
Comfort - Daily housekeeping
Non-Smoking
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Double bed (131-150 cm wide), 2 Bunk bed (90-99 cm wide)
Room details
35 m2
In-room amenities
1 Double Bed
236-sq-foot soundproofed room with a balcony
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Day bed, free newspaper, and phone; cribs (free) available on request
Comfort - Daily housekeeping
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
22 m2
In-room amenities
1 Queen Bed
344-sq-foot soundproofed room with a balcony
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Safe and desk; cribs (free) available on request
Comfort - Daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
32 m2
In-room amenities
1 Double Bed and 2 Twin Beds
377-sq-foot soundproofed room with a balcony
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Day bed, free newspaper, and safe; cribs (free) available on request
Comfort - Daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Double bed (131-150 cm wide), 2 Twin bed (90-99 cm wide)
Room details
35 m2
In-room amenities
1 Double Bed and 1 Twin Sofa Bed
269-sq-foot soundproofed room with a balcony
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Free newspaper, safe, and desk; cribs (free) available on request
Comfort - Daily housekeeping
Non-Smoking
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide), Sofa bed (90-99 cm wide)
Room details
25 m2
In-room amenities
1 Double Bed and 2 Twin Bunk Beds
376-sq-foot soundproofed room with a balcony
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Day bed, free newspaper, and safe; cribs (free) available on request
Comfort - Daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide), 2 Bunk bed (90-99 cm wide)
Room details
35 m2
In-room amenities
Pets not allowed
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Contactless check-out is available
Staff temperature checks are conducted regularly
Masks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Staff wears personal protective equipment
Temperature checks are available to guests
Property is cleaned with disinfectant
Social distancing measures are in place
Professional property host/manager
Protective clothing is available to guests
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Commonly-touched surfaces are cleaned with disinfectant
Shield between guests and staff in main contact areas
Masks are compulsory at the property
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Great location and in-house restaurants.
One of the best hotels I’ve ever stayed in. The breakfast is great and has everything you need. There’s a coffee machine in reception that you can use 24/7. There’s also filtered water in reception so you don’t have to buy bottled water constantly. The staff are extremely friendly and helpful. The hotel is spotless. The spa is also great - especially after days of running. The location is perfect. Right in the centre but there’s no noise. We will be coming back to Chamonix next year and will be booking this hotel again.
Awesome staff and spa crew is the Best
Amazing staff and wonderful spa!
Thoughtfully designed hotel, with coffee and water stations available. Cool bar lounge area, great breakfast. Would definitely stay here again, and I can happily recommend this place.
Lovely hotel, great location and the staff was very welcoming!
Nice staff. Right next to telepherique. Also close to restaurants and shopping.
Loved just about everything! The staff was very helpful, courteous, friendly. The amenities were wonderful! The breakfast was outstanding. The location was perfect for a start and end on the TMB. The room was comfortable except for no ac on some warm days. The coffee and water bar were appreciated. The spa area was also a nice addition. Would highly recommend except on hot days. We did order a fan but for the room but it helped minimally.
Staff amazing, huge room with great views. Only complaint was trying to find the front entrance and parking at hotel.
Heliopic was perfect for our stay in Chamonix before and after hiking the TMB. The amenities were superb, the breakfast bountiful, and the staff was very friendly. Loved the location!
The staff is amazing! They know how we would like to be treated. The rooms are spotlessly clean and well maintained. The next time we’re in Chamonix, we’re booking our stay here again.
Clean and comfortable hotel. Perfect location. Spa was excellent too.
Pretty much as described. Highlights, excellent service and very good breakfast. Main downside no air con.
Came to hit TMB and this was launch point. Quiet and great amenities. Friendly staff. Great location for our needs. Will definitely stay here if ever back again
Too many nice things to say… - Friendly - Helpful - Great location to town and bus stop - if you are going to spend money on a nice dinner try the half board… the 2 restaurants onsite were amazing and the Breakfast Buffet was hardy and plentiful - Stored my luggage for free for 11 days and had it in my room when I returned - Coffee machine in the lobby 24/7… lattes, hot choc and more - even an umbrella on the rainy afternoon
It was lovely! Breakfast was delicious and service was impeccable. Highly recommend - We stayed before and after our TMB hike and I would do it again.
We had a wonderful view of Mont Blanc and enjoyed the location off the main tourist corridor. The bummer about the hotel is 1) lots of road noise of trying to sleep with the patio door open and night to cool off and 2) 0 airflow in the room at all, including the bathroom. A little ventilation would go a long way. 3) more lounge chair options in the pool area would be great.
The spa and staff at the spa were fantastic! But the staff at the lobby were hit or miss, some were really friendly and others left a bad impression. The amenities were nice but there were quiet a few kids at the hotel which I didn't expect for a spa / wellness space. The restaurant was great and so was the breakfast.
Nice spa facilities, loved the hot chocolate coming from the coffee machine. Really wish it had AC as we had to leave the door open at night. Thankfully wasn’t noisy outside
Great place to stay!
Wonderful hotel staff and very clean facility. We spent 3 days at the hotel and were treated very well by the staff. They showed interest in resolving any issues we uncounted. Shot out to Rita, one of the competent front desk managers. She exemplifies customer service and is a credit to the organization. If wver I find myself in Chamonix, I will make every effort in staying at this hotel.
I have mixed feelings about our stay at this hotel. Let’s start with the positives: The location is excellent—very close to the Aiguille du Midi cable car, which is a must if you’re visiting Chamonix. The staff were friendly and gave us helpful advice on how to plan our time in town, especially around the time-specific Aiguille du Midi reservation. They helped us book our tickets and also recommended the two-day lift pass, which I highly suggest if you’re staying for more than one day. It gives you access to all the gondolas, and it was super convenient to pay for it right at the reception. I also appreciated the cold water stations on both sides of the hotel—great for filling up your bottle before heading out for the day. The hotel has two restaurants and the breakfast had a good variety, though I wish they offered freshly made fried eggs or omelets. Now for the downsides: While the room was clean, the carpet under the bed looked old and not very well maintained. Our biggest issue was the heat—there was no air conditioning, just a fan, and during a heatwave, that really affected our sleep. When I asked, they told me none of the rooms have AC, which might be something to consider depending on the time of year you’re visiting. The spa was just okay. Unfortunately, we saw several guests walking in with their shoes on, which made the area dirty, and no staff seemed to be supervising or enforcing any rules during our visit.
First time In Chamonix and Heliopic was a hyge win. Next to the Aguile du Midi lift and 2 mins from center ville. This was an amazing experience. The spa was incredible add on, and we used it everyday. We stayed in the privilege room and had an amazing view of the Alps. Plus very comfortable amenities and excellent staff. We were helped to a couple of hikes and recommendations. Will definitely recommend it to anyone traveling to Chamonix. The hotel is top!
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Great location, really nice hotel. Staff very friendly and helpful.
Amazing hotel and brilliant stay - everything was perfect, incredibly clean and great amenities. Would certainly stay again.
We absolutely love this hotel and only rated at a four because the check in staff were extremely rude, which didn’t start to a good stay. However, the place was amazing, loved the pool/spa and the individual hotel rooms, so more than made up for the rudeness of the staff member. It is also about a minute walk from the hotel to the Aiguille du Midi Gondola. Super walkable town, especially from this location.
The hotel is located right by the cable car to du Midi and close to the village center. Staff was very friendly and pleasant. It was nice to have spa for relaxation, especially after a day's outing.
The location of the hotel is fantastic. The room was too dimly lit and this hotel does not have air conditioning. Breakfast had many choices but was just ok.
Really nice hotel right next to Aiguille du Midi gondola and about 5 minutes from the Main Street in Chamonix. Rooms were clean and spacious. Breakfast buffet was excellent. Also really nice that they offer complimentary coffee / tea / hot chocolate throughout the day at the lobby area and water bottle filling stations. The pool / hot tub area is really nice. Would stay again if in Chamomix.
Staff needs to be a little more friendlier and helpful. But other than that, amazing place to stay.
Staff helpful in buying train tickets to Paris
Situated next to the Aguille du Midi cable car station, a perfect place to stay in Chamonix. Great pool.
While the Room was designed beautifully
Staff was so kind & everything is convenient. Breakfast was excellent.
Very clean and friendly. And free coffee !
Perfect location and very clean
Excellent location. Good breakfast. Very friendly staff
We had stayed comfortably and easy to access station,bus sud,town,etc. Lights system in room is not bright.
As usual, very pleasant stay at the Heliopic in Chamonix. Thanks everyone
Many small classy touches such as a number of free amenities, 5* reception staff and cleaning team were very pleasant who always made the effort to engage in conversation.
Loved the spa. Large rooms and helpful front desk. Close to town. Great breakfast you can add to room worth the price.
Amazing location!
Wonderful location. The late afternoon crepes and popcorn is a wonderful surprise. The coffee and water stations, not to mention the wonderful spa just makes it all that much better.
We loved absolutely everything about this hotel. It's the perfect spot for skiing with everything you could possibly need located centrally. The team were extremely helpful in the leadup to our holiday and very prompt at replying to any questions I had and arranging transfers, ski equipment and passes. The dining was absolutely phenomenal and we really rated the spa facilities too. We will definitely be back, thank you team Héliopic!
3rd time staying, fantastic staff perfect location. Highly recommended.
Great hotel and the location is very convenient. The only thing is the ski room opens only at 8H00 AM
The rooms in this hotel are too hot (even in winter) with no climate control. The lighting is non existent even above the mirror. The beds are super uncomfortable and of poor quality including the linen. Breakfast and spa was great and so were the staff.
This property is super convenient in many ways. Close to the highway, easy walkable from town, and parking garage is right there. Room was clean and comfortable, the sauna could have been warmer, but it worked. We had the dinner and breakfast and both were very good. They even had a magician during the dinner that stopped at each table.
Well located.
What a great experience at this hotel! Just got back from a 3 night stay in Appartement Lucy at Hotel Heliopic. Best of both worlds as you get the convenience and amenities of the hotel with the privacy and space of a private apartment. Staff at the hotel were very kind and helpful. Lovely decor, very clean, nicely appointed kitchen, fantastic location near cable car and main street. Super walkable area. I wish the beds had a top sheet bc the duvet was very thick and warm so we got a little hot at night. Room service brought some on request. Washer/dryer combo is a little difficult to use, would have been nice to have some instructions. Otherwise, we had an amazing vacation and would definitely recommend!
As always staying at le Héliopic was great. I have stayed there many times over the past 10 years and it is always a pleasure to be back. A special shoutout to the team in the ski shop and Adrian, as they made our experience even better.
Nice friendly staff plenty to do around
Amazing hotel. We will be back.
Excellent stay
This hotel was first class. Facilities and staff were excellent. Will definitely be returning.
didn’t like that there was no gym
Stay here. Perfect location, clean rooms. Great amenities and wonderful staff.
We loved the location, exceptional service from all staff members
Excellent!!!
수영장, 사우나 등이 매우 훌룡했고 전반적인 서비스가 만족스러웠음. 다만 주차장이 좁은 관계로 예약이 필요함
Everything about this hotel is excellent, the service, the rooms, the view, the spa. Staff are very welcoming and helpful. Perfect for a nice relaxing stay away in the mountains. Walking distance to from the centre and the cable cars to Aiguille du Midi, which is a must do!
The location of the hotel was excellent, just next to the Aiguille du midi cable car station. There were restaurants and shops less than 5 minutes walk away. The Chamonix-Mont-Blanc train station was about 10 to 15 minutes walk away. The room was clean, comfortable and quiet. The swimming pool was great. The breakfast was excellent. The hotel staff were friendly and helpful. Overall, the stay was wonderful.
Excellent hotel, top floor rooms have sloping roof that makes the shower unusable.
Great hotel
Room, especially bathroom is small. Spa area crowded and wet everywhere thus didn’t bother to use it.
The facilities were very nice.
The rooms were very comfortable and the staff was kind and responsive. The spa was great, and the price was very good.
Nice modern hotel close to the cable cars to Mont Blanc. Walking distance to many good restaurants. Friendly staff gave very good advice on parking. Overall a good value.
The spa is wonderfully relaxing after a long drive and for a while we had it all to ourselves. We were warmly welcomed on arrival. The location is close to the center though that wasn’t of importance to us. The new fondue restaurant is great value and the food was very tasty as well as the wine by the glass.
Loved the included spa facilities.
Great location. Literally next to the aigulle du Midi. The hotel is very modernized and have an excellent breakfast.
Wonderful hotel. We stayed one night and we loved this hotel. They stored our luggage for 9 days. When we checked in, the luggage has been placed in our room already. The spa was fantastic. The breakfast was wonderful. Highly recommended.
Gut
Good location, very nice staff, good breakfast
Great stay, highly recommend. Loved the spa facilities.
Traveled to Chamonix for some needed time in the mountains. The location is excellent. It’s right next to the lift to Aguillue du Midi and an easy walk to restaurants and shops. The included breakfast buffet was delicious with a wide range of options. The pool area was a great way to relax after hiking. It has two steam rooms, a sauna, a cold room, and a cold plunge in addition to a swimming pool. There is no air conditioning and our room was hot in the afternoon. If you visit earlier in the summer it won’t be a problem. Also it cooled off every evening after sunset. The provided fan brought in fresh alpine air. Most importantly we could see Mont Blanc from our balcony, which will inspire future trips to the area.
We loved everything about this hotel. It was clean and comfortable, tha staff was so welcoming and helpful. Location is amazing !
Traveled to Chamonix for some needed time in the mountains. Chose this hotel on the basis of good customer reviews. It was a great choice! The location is excellent. It’s right next to the lift to Aguillue du Midi and an easy walk to restaurants and shops. The included breakfast buffet was delicious with a wide range of options. The pool area was a great way to relax after hiking. It has two steam rooms, a sauna, a cold room, and a cold plunge in addition to a swimming pool. There is no air conditioning and our 4th floor room was hot in the afternoon. If you visit earlier in the summer it won’t be a problem. Also it cooled off every evening after sunset. The provided fan brought in fresh alpine air. Most importantly we could see Mont Blanc from our balcony, which will inspire future trips to the area.
Traveled to Chamonix for some needed time in the mountains. Chose this hotel on the basis of good customer reviews. It was a great choice! The location is excellent. It’s right next to the lift to Aguillue du Midi and an easy walk to restaurants and shops. The included breakfast buffet was delicious with a wide range of options. The pool area was a great way to relax after hiking. It has two steam rooms, a sauna, a cold room, and a cold plunge in addition to a swimming pool. There is no air conditioning and our 4th floor room was hot in the afternoon. If you visit earlier in the summer it won’t be a problem. Also it cooled off every evening after sunset. The provided fan brought in fresh alpine air. Most importantly we could see Mont Blanc from our balcony, which will inspire future trips to the area.
Not many words to describe this say other than the Hotel and town was like sitting in a film set. The best experience of our lives.
Fabulous location and welcome oasis
Very nice hotel with friendly staff next to Aiguille du Midi cable car station and short walking distance from the Chamonix town center. I might had missed it, but I don’t think the rooms have air condition.
Very happy with my stay. Used the spa, enjoyed breakfast and had a lovely view. Bed was comfortable. Staff were friendly and helpful.
The hotel paid for itself. The staff goes above and beyond Tanzer all the tourist weird questions. We are doing the TMB. The Tour Dumont Blanc, but lost our hiking sticks to TSA. The hotel borrowed them and kept our luggage for free for two weeks. Pretty sweet.
Very nice hotel with a good spa and at a walking distance from the main area
Lovely hotel
It’s warm in Switzerland in the summer and more fans or a screen on the door would have been ideal but overall it was fabulous!
A home away from home
A home away from home! Love the spa, best in class
Awesome hotel in a great location. Staff was helpful in answering questions and helping us figure out travel options, couldn’t be happier having this hotel as our starting and ending point for hiking the TMB and exploring Chamonix.
Loved this hotel and staff were amazing
It has been our home away from home. We stayed here before and after our TMB trekking.
Promoted as family friendly but not. Under 13 cannot use the pool for most of the day. This effectively excludes the family. Room not ready at check in time. No explanation. Not a “spa”. No facilities. Food very stodgy. Attic room ceiling too low for anyone over 5”6. Hit head many times! Overall not a lot going for this hotel.
excellent hotel à tous points de vue.
Staff were so lovely and helpful..hotel was amazing and in a perfect location..would definitely recommend
Great location with easy walking to town and lots of restaurants and shops. Great hiking and biking area. Both restaurants on the property are very good.
Extremely helpful and friendly
Great central location, friendly staff, and quiet room. Spa was nice, parking was 10€\24 hours, underground and secure.
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What guests love
Areas to consider
Cleanliness
10/10Rooms are spotlessly clean and well maintained.
Service
10/10Staff was friendly, helpful, and attentive.
Location
10/10Perfect location for hiking and close to amenities.
Room Quality
10/10Rooms are comfortable but lack air conditioning.
Amenities
10/10Amenities including spa and breakfast were well appreciated.
Value for Money
10/10Good value considering location and service compared to similar hotels.
Food and Beverage
10/10Breakfast buffet was hardy and plentiful, and onsite restaurants were amazing.
Overall Experience
10/10Overall a fantastic experience with a lovely stay.