Taman Tugu Kota Demokrasi Bagan
Taman Tugu Kota Demokrasi Bagan, Bagan Jermal, Butterworth, Seberang Perai, Malaysia- Park
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About this hotel
Convenient Location
Enjoy easy access to local eateries and attractions just steps away from Aroma Hotel in the bustling Butterworth Business City Centre.
Modern Amenities
Relax in air-conditioned rooms with flat-screen TVs, hot showers, and complimentary WiFi. Request amenities like irons and hairdryers for added convenience.
Exceptional Service
Experience top-notch hospitality with 24-hour reception assistance, luggage storage, and complimentary on-site parking for a stress-free stay.
To experience all this and more, book your stay at Aroma Hotel today!
Nearby Attractions
Taman Rekreasi Bagan
Taman Rekreasi Bagan, Butterworth, Seberang Perai, Malaysia- Park
Taman Trafik Taman Dahlia
Traffic Garden Taman Dahlia, Lorong Dahlia 2, Bagan Jermal, 12300 Butterworth, Penang, Malaysia- Park
Butterworth Art Walk
Butterworth Art Walk, Lorong Bagan Luar 2, 12000 Butterworth, Penang, Malaysia- Attraction
Dataran Pemuda Merdeka
Dataran Pemuda Merdeka, Bagan Dalam, Butterworth, Seberang Perai, Malaysia- Park
Sauh
Anchor, Jalan Heng Choon Thian, Bagan Dalam, 12000 Butterworth, Penang, Malaysia- Sculpture
Anjung Bagan
Anjung Bagan, Bagan Dalam, Butterworth, Seberang Perai, Malaysia- Park
Taman Pantai
Taman Pantai, Bagan Dalam, Butterworth, Seberang Perai, Malaysia- Park
Taman Rekreasi Awam Sembilang
Taman Rekreasi Awam Sembilang, Seberang Jaya, Permatang Pauh, Seberang Perai, Malaysia- Park
Taman Bandar Ampang Jajar
Taman Bandar Ampang Jajar, Permatang Pauh, Seberang Perai, Malaysia- Park
Important Information
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Meeting/banquet facilities
Barber/beauty shop
Private parking
Daily housekeeping
Designated smoking area
Accessible parking
Minimarket on site
Wheelchair accessible
Vending machine - drinks
Toilet with grab rails
Lower bathroom sink
Higher level toilet
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Physical distancing rules followed
Fire extinguishers
CCTV outside property
CCTV in common areas
24-hour security
Thermometers for guests provided by property
Key card access
Room Types
Premier Deluxe Twin Room
Up to 4 guests22 sqm2 Twin bed (90-130 cm wide)
This air-conditioned premier deluxe twin room opens up to views of the city. It is fitted with a flat-screen TV, desk and a safe. The private bathroom includes shower facilities and free toiletries.
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
2 Twin bed (90-130 cm wide)
Room details
22 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningDeskFanToiletPrivate bathroomSlippersSatellite channelsPrivate entranceHardwood or parquet floorsElectric kettleWardrobe or closet
Deluxe Double Room
Up to 4 guests22 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This air-conditioned deluxe double room opens up to views of the city. It is fitted with a flat-screen TV, desk and a safe. The private bathroom includes shower facilities and free toiletries.
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
22 sqm
In-room amenities
Coffee/tea makerShowerTVTelephoneAir conditioningDeskFanToiletPrivate bathroomSatellite channelsPrivate entranceHardwood or parquet floorsElectric kettleWardrobe or closetBidetUpper floors accessible by elevator
Deluxe Twin Room
Up to 4 guests22 sqm2 Twin bed (90-130 cm wide)
This air-conditioned deluxe twin room opens up to views of the city. It is fitted with a flat-screen TV, desk and a safe. The private bathroom includes shower facilities and free toiletries.
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
2 Twin bed (90-130 cm wide)
Room details
22 sqm
In-room amenities
Coffee/tea makerShowerTVTelephoneAir conditioningDeskFanToiletPrivate bathroomSatellite channelsPrivate entranceHardwood or parquet floorsElectric kettleWardrobe or closetBidetUpper floors accessible by elevator
Premier Deluxe King Room
Up to 4 guests22 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This air-conditioned premier deluxe king room opens up to views of the city. It is fitted with a flat-screen TV, desk and a safe. The private bathroom includes shower facilities and free toiletries.
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
22 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningDeskFanToiletPrivate bathroomSlippersSatellite channelsPrivate entranceHardwood or parquet floorsElectric kettleWardrobe or closet
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(694 total)
Provider-sourced guest reviews.
5/10
Reviewed Sep 6, 2026Staf Dan fasiliti yg baik Dan memenuhi kehendak.Aircond perlu diselenggara,kurang Sejuk.
Perlu adakan peti Sejuk.
7/10
Reviewed May 26, 2026No fridge and aircond not functioning very well, need to switch on the fan
4/10
Reviewed May 8, 2026Location
The carpet of the corridor is dirty, the bed is too soft, spider webs on the ceiling in the room, in the lamp shades, towel is originally white but hs now grey colour
6/10
Reviewed Mar 29, 2026Location was good near to many eateries.
Maybe put in fridge for leftovers food that we can still eat. Plus there were many ants.
10/10
Reviewed Feb 22, 2026The place was so quiet and unique..I love it
Nothing to say they are the best
10/10
Reviewed Jan 19, 2026Nice
1/10
Reviewed Jan 11, 2026We were very disappointed with our stay, especially considering we paid extra for a Premium Deluxe King room. We have never stayed in a hotel before that had no fridge and was this dirty, which was shocking. The room lacked basic amenities — no fridge and only one set of toothbrushes, even though we were travelling with a child. We were also charged extra for an additional towel, which felt unreasonable and unwelcoming. When we asked for extra pillows, we were required to sign a loan form just to prove we requested them, which felt unnecessary and inconvenient. The hotel is outdated and poorly maintained. There were visible coffee stains on the floor and walls, and we even found a lizard in the bathroom, which was very unpleasant. The walkways are not air-conditioned, making it uncomfortable to move around the hotel. There is no restaurant and no breakfast provided, adding further inconvenience. Overall, the standard of cleanliness, service, and facilities was far below expectations for the price paid. We would not recommend this hotel.
8/10
Reviewed Dec 27, 2025Semua ok
Tiada
10/10
Reviewed Dec 21, 2025good
good
7/10
Reviewed Dec 18, 2025Location is good. lots of restaurants close by. convenience store just downstairs.
The shower curtain is dirty.
5/10
Reviewed Dec 12, 2025整洁还不错
客服没跟进。我孩子因为设施危险而受伤了。坏的DOOR STOP 没有修理而且尖利不显眼，一脚踏去锋利的设施。
7/10
Reviewed Dec 3, 2025House keeping excellent. Facilities well maintained. Quiet environment with few restaurants around the area. Easy parking. Near EV charger at Starbuck.
No concierge personnel. A bit far from town centre.
5/10
Reviewed Oct 13, 2025Location: convenience
Noisy. Poor sound proofing
8/10
Reviewed Oct 2, 2025Staff ..enviroment nice...but about the tv channel..can add more astro channel ok...n pls take care tentang ada semut besar dlm bilik .hbs sye n ank kena gigit..tu saje yg lain semua ok
Tentang semut tu..sbb kena gigit hbs peha n kaki..
7/10
Reviewed Sep 19, 2025Resturants, bar, shops around the hotel.
No fridge in room. No hair dryer in room.
9/10
Reviewed Sep 1, 2025clean and comfortable, amenities are all good
found a cockroach inside the bathroom, just a lil one, doesnt bother us so we just let it be
5/10
Reviewed Aug 18, 2025酒店位置方便...附近美食多
9/10
Reviewed Aug 7, 2025The location is strategic.. Have a lot of restaurants and bars around.. Rooms are decent .
4/10
Reviewed Aug 6, 2025Others
6/10
Reviewed Jul 24, 2025Air conditioning needs servicing. Not cooling at all.
8/10
Reviewed Jul 16, 2025good place,good for love couple
1/10
Reviewed Jul 15, 2025I have always been a regular guest at Aroma Hotel, Penang but this time was given a room filled with bed bugs. Had to be hospitalized for bug infection. I don't know how come Room 1106 has bug infestations. Been bitten all over with red bug mites spots. Other than this... everything is good. Staff is Excellent. :-D
Bed Bugs infestation in Room 1106. Please clean up all rooms to avoid this bed bug problem. Also the curtains are dusty and could be a breeding ground for mites.
1/10
Reviewed Jun 29, 2025Nothing that i like.
Noisy as hell during night. Vvv lousy sound proofing. You wont wanna try this stay in penang.
7/10
Reviewed Jun 27, 2025Nearby in town
NA
6/10
Reviewed May 31, 2025Location
Facilities already old & run down, need major upgrade.
10/10
Reviewed May 24, 2025Need mamak restaurant one
Lampu sgt gelap sikit
8/10
Reviewed Apr 30, 2025VerY GooD
CleaN
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Location is convenient
- •Clean and comfortable
Areas to consider
- •Dirty shower curtain
- •Cockroach found in bathroom
Cleanliness
6.29/10The shower curtain is dirty and a cockroach was found in the bathroom.
Service
8.26/10Staff are generally nice, but guests experienced service issues with follow-ups.
Location
8.8/10Location is excellent with many restaurants and convenience store nearby.
Room Quality
6.75/10Rooms are decent overall but noise and cleanliness issues were noted.
Amenities
6.78/10Basic amenities are provided, but lacking a fridge and hair dryer.
Value for Money
7.24/10Affordable pricing but cleanliness and service issues affect perceived value.
Food and Beverage
7.79/10Good availability of restaurants nearby enhances dining options.
Overall Experience
7.26/10Mixed feelings with concerns over cleanliness but otherwise a decent stay.