Holiday Inn Shanghai Hongqiao by IHG vs Similar Hotels

Rooms are described as spacious and comfortable.

Overall quality is good, but there were mentions of tiny rooms with some issues related to air conditioning.

Very clean, modern, spacious room with everything you need.

Mixed: several guests found rooms small, windowless or stuffy and noted issues (faulty kettle, occasional flush problems, room-type mismatches), while others reported spacious, comfortable rooms.

Multiple reviews mention clean and well-maintained rooms.

General cleanliness is positive based on mentions of 'very clean' and 'clean room', though some concerns about strong odors in non-smoking rooms were noted.

Very clean, modern, spacious room with everything you need.

Mixed reports: some guests describe rooms as clean and spacious, while others mention cigarette smell in corridors/rooms and suspicion about bedsheet cleanliness; lowered accordingly.

Convenient for transportation but some mention of noise and distance from city amenities.

Excellent location with convenient access to the airport and train stations as mentioned in multiple reviews.

Standard quality for this hotel tier.

Outstanding for transit: located inside Terminal 2/adjacent to check-in and Hongqiao transport links; repeatedly cited as the primary reason to stay.

Consistently praised for friendly and professional staff, notably Lily and Tina.

Positive mentions of friendly and accommodating staff, highlighting great customer service and no-extra-cost upgrades.

Standard quality for this hotel tier.

Consistently praised staff: friendly, helpful, assisted with late checkout, luggage storage and directions; some language limitations noted but overall strong service for transit needs.

Breakfast variety appreciated along with food quality.

Food quality is appreciated but pricing was mentioned as needing improvement.

早餐很讚.

Concerns about dining for early departures: breakfast start time (6:00) considered too late for some, and guests complained about availability/price of early coffee; foodcourt nearby is convenient.

Pool was under maintenance; gym received positive comments.

Amenities were rated well, including gym and lounge offerings, but specific complaints about the mini-fridge were made.

Free laundry room.

Basic but generally adequate: gym praised and in-terminal convenience; some amenities (kettle) broken during stays and limited in-room services (no robot delivery), so solid but not premium.

Overall value seen as good, particularly for business travelers.

Value for money was generally considered good; however, some suggestion to adjust restaurant prices was noted.

價格稍微偏高.

Many travelers called it good or best value for staying inside Terminal 2 for early departures; some small extra charges (coffee) reported but overall strong value for transit use.