Ulu Segara Luxury Suites & Villas

نظافة وهدوء وعوازل الغرف عن بعضها ومساحة الغرف ومرافقها

الإفطار ليس جيدا وكذلك استعمال اواني الطبخ بالإفطار لحم الخنزير والبيض وهذا مخالفه يجب تخصيص اواني للخنزير وعدم خلطها مع الاطعمه الاخرى

Beautiful location, staff were so helpful and nice, resort was luxurious and well maintained.

Nothing.

La suite est exceptionnelle avec une vue mer splendide ! Le personnel super surtout DIVA est un garçon extrêmement sympathique, bien veillant et d’une gentillesse extraordinaire ! Un futur grand chef !

Rien

الاطلاله فقط

الموقع متهالك ولا يستحق القيمه المقدمه والفرش قديم جدا متهالك

الموقع جميل وهادئ وإطلالته على البحر جميلة و الغرفه واسعة وابتسامة الموظفين ومحاولة مساعدتك في اي طريقة ممكن شكراً لكم

لا شي

Really enjoyed the quiet location and central pool

Nothing really. Only suggestion is to include hand towels and enough crockery for the number of guests.

We’ve been a loyal customer for years. Every villa we’ve stayed in have stunning ocean views and is spacious and incredibly comfortable. The have this charming bar overlooking the sea is a highlight. The friendly and helpful staff make the experience truly special.

Nothing

size of room amazing and the view

little to no equipment in the kitchen eg no tea towel or dish closth

Beautiful Villa overlooking the ocean, large interior, clean and restocked daily. Amenities lovely and super friendly and accommodating staff. Buffet breakfast with custom-made items was lovely.

Shower pressure was probs my least favourite experience, hot water was like being dribbled on, but was fine.

Rooms were extremely spacious

The salon - very unprofessional

كل شي جميل

The food and the facilities was Amazing

L’environnement et la vue était superbe. Les chambres sont très spacieuses et le staff était très aimable.

Les lampes accrochée au plafond sur le côté du lit sont très basse. Vous devez faire attention à ne pas vous cogner à chaque fois en vous levant. Petit point dommage, on aurait aimé être prévenu en amont de notre arrivée à l’hôtel que la plage était fermée. Nous sommes rester une journée, nous avions prévu de nous détendre à la plage, il a fallut qu’on refasse notre planning au dernier moment. Ça aurait été chouette de le dire avant pour qu’on puisse prévoir en amont. Le petit déjeuner n’était pas d’une très bonne qualité.

Very private

Was great

部屋も広くて、ローケーションが素晴らしかった。

蚊がいて、子供が凄く刺された、3部屋ある１つはエアコンが壊れていて、次の日に直しに来た、もう一つの部屋は、洗面所のコンセントが壊れていて、これは最後まで直らなかった

النظافه ممتازه

المكان الفطور سيئ

Catered to all tastes. Staff were attentive.

Restraint food for lunch and dinner needs to be refreshed and improved

Me encantó la habitación, que era gigantesca.

El hotel no tiene playa propia, y tienes que caminar al hotel samabe que está a la izquierda. La restauración deja mucho que desear, en especial la carta del restaurante. El desayuno es bastante razonable

جميلة ونظيفة وراقية جداً موقعها استرتيجي

في الليل الدنيا موحشة

كنت متخوف من بعض التعليقات عن النظافة ، ولكن وجدت العكس الفلة نظيفة ويوجد بخاخ للحشرات ورائحته جميلة ، وخدمة الطاقم جدًا جميلة ومتعاونين ، وكان المكيف حار وتم إبلاغهم وحضر فني الصيانة وأصلحه مباشرة..

يوجد حساس به لمبة خضراء بالغرفة لا تطفي نهائيًا..

I loved the scenery, the cleanliness, the food and the staff

The room size, the view, the free mini bar were all amazing. The huge balcony with outdoor seating was really appreciated by my whole family. The free plushie was an wonderful touch

As an asthmatic i am sensitive to dust. Some furniture and appliances were quite dusty. The toilet bowls are not that clean too

不错的海景，特别好的服务态度

略显老旧的设备，与浴缸同时放热水时，淋就没有冷水了，早餐一般，沙滩9点后就无法下去

The size of the room and all rooms having ocean views are highlights of this hotel for sure. I really enjoyed the stay there, plus every person working there has been super nice and made our stay even better. There is also a free shuttle service to Nusa dua which is very useful for a day at Nusa dua beach or to go to the town center to do some shopping and dinner.

The beach itself is not taken care of. It's more of a wild beach, and you need to walk a bit further to reach other hotel beaches which are nicer. They do have a lovely pool area though but still we preferred going to other beaches.

The breakfast staff were exceptional and really attentive. There was a good selection of food at breakfast. The pool was really nice. The view from the room was amazing and the room itself was huge

Day 1 we didnt have hot water so had to call to get that fixed. Later that night our TV stopped working and had to call to get that replaced. The shower took a long time to drain and everytime we used it, the floor around the toilet would flood and took 1.5hr to drain and dry so you had wet feet when you needed to use the toilet. We got room service and the pizza was undercooked. No welcome drink offered on arrival. They have bikes and a canoe to use for free but lobby staff didnt bother to inform us that the bikes need to be booked the day before and the canoe only used in the morning. The lobby staff gave basic service, provided your keycard and told you what time breakfast was, not what I expected from a 5 star hotel. Felt more like a 3 star hotel masquerading as a 5 star. Would rather pay a little more and stay somewhere else.

الفيلا والفيو جميله جدا وتعامل الموظفين اكثر من رائع المرافق محدوده ومافي شي ممكن يتسوى داخل المنتجع الاكل جيد نسبيا الاشكاليه في كون الفلل يكثر فيها الوزغ وخلال الليل تكثر في الحديقه لكن للامانه في الداخل ماشفنا الا اثنين وكلمنا الاستقبال وكانو متعاونين جدا لكن سببت لنا وسوسه

Every staff member was so attentive, greeting you with a big smile and warm welcome each time.Could not do enough for you! Villa was superb!! Beautiful ocean view ,so clean and very spacious. So goo, did not want to leave!!

Le camere del hotel hanno tutte una bella vista sull’oceano. Penso che è il punto forte del hotel, anche la piscina insieme al giardino curato bene. Praticamente le stanze sono enormi con tutto il necessario.

Direi di offrire più opzioni per la colazione dolce. La cucina del ristorante per pranzo e cena da migliorare. P.S : consiglio di curare le piante/fiori nei balconi.

Panoramic sea views from the room. Big, clean and spacious rooms. Nice swimming pool. Excellent friendly staff.

Breakfast does not have variety. Poor beach access.

Relaxing, beautiful ocean view, friendly staff, quiet.

Impresionantes habitaciones y vistas. Maravillosa piscina. Desayuno de 10. Estupendo hotel.

El acceso a la playa es bastante rocoso.

الموقع

الفطور لا يفي باحتياجات السياح العرب

The view from the balcony.

The in-house spa. Was the worst, dirtiest spa we have ever used in 25years of coming to Bali, and the main reason we cut our stay short and left early.

房間寬敞而舒適，面海的景觀很漂亮，早餐的水果種類很豐富

房間的裝潢比較舊了，浴室的冷熱水溫度不容易控制，飯店附近沒有景點

Very clean and wonderful people.

Our room overlooking the ocean was stunning! The staff were amazing! So kind & gentle always. Wonderful breakfast-everyday there were new dishes to try. Will definitely recommend & hope to visit again!

Fabulous location with amazing views . Warm and welcoming staff. Quiet and relaxing. Large open spaces away from the hustle and bustle.

Nothing

Room was very spacious. View through windowed balcony of the surf was amazing. Very quiet which we loved. Food and service excellent. Easy to find a lounge by the pool.

Nothing. Wanted a quiet, restful stay and this was attained.

The hotel is built on and in front of a cliff. The view from the balcony to the reef is spectacular. The suites are very large and comfortable. The swimming pool is not large but very private. All the staff were very friendly and helpful.

The lobby is on top of the cliff. Electric buggies were necessary to go between the lobby and the hotel building along roads cut through the cliff. It is not easy to walk around because of the steep terrain. Beach access is difficult because the path/steps to the beach were not completed. The beach bar is seriously in need of maintenance. There is only one restaurant.

Staff were so nice and helpful

Nice big rooms, with the most comfortable beds and pillows

Ocean view from the very large room was stunning. Breakfast excellent with a lot of choice and swimming pool very good. the staff were very friendly, efficient and helpful.

The sun went off the swimming pool around 3pm which was disappointing as there is no beach. To swim in the sea involves a lot of steps down to the sea and obviously a lot to climb back up. There is only 1 restaurant which has a nice compact menu and the location is out of the way and you need a taxi to go to other locations, restaurants etc. We were disappointed in the location and only stayed for 1 week of the 2 we had booked. we returned to out original hotel The Bali Tropic and Spa which suited our needs perfectly.

the location on the beach was amazing. the room felt like i was in a palace, lots of space and luxury. the staff were professional and friendly and there ro attend to any needs that I had. value for money was great, close to everything and the views were spectacular

perhaps could have had better beach path access

I have been following the hotel for 7 years and finally had a chance to visit Bali and stay in the hotel. When I arrived the hotel, I realised that I had to climb the slope to check in. The 2 guys at the lobby saw me carrying heavy luggage to climbe but didn't offer any help. One guy looked at me for 3 times but turned away his head every time. This left me a poor first impression and I won't rate you high regardless how good the hotel is. After I arrived the lobby, one of the 2 guys came and offered to help with the luggage, I was so frustrated and rejected the help. Most of the staff were friendly and helpful, but the 2 guys ruined your reputation a lot. The room was spacious, but some details were not good. For instance, there is no hand wash liquid which is uncommon. No bath salt is provided though there is bath tub. My wife was sick and need to see doctor on the day of check out. The hotel wasn't busy, but I was only given half an hour extension for check out which is inconsiderate. The hotel looks old and not well maintained. I believe it used to be very good but it is no longer the case. The view is fantastic but there are very limited activities in the hotel. I don't think I will return again.

Gorgeous views!

Amazing hotel and location

The air conditioning in the bedroom was barely functioning in Sandat Villa. The front desk was informed and they sent a maintenance team to check but it was still unbearable.

Beautiful property and amazing view

Outstanding view room and staff !

Room is clean, accessible to almost everything, staff very polite, nice view in our room

Exceptional rooms and views. Very friendly staff, 24 hours room service.

I liked everything

The pool quite location breakfast

It’s a little dated drinks are overpriced

not really updated poor condition for the area

The suites are spacious. They are very good. But the hotel is run down and in need of modernizing. The location and views are amazing. It’s just seen better day.

The hotel is run down. Needs a facelift. Feels tired and shabby.

Ett helt okej hotell med supertrevlig personal. Lite småsaker som störde såsom att det inte var ”öppet” att hyra en kanot en lördag. Var svårt att få veta när det var öppet. Avsläppt vid fel hotell av ”shutteln” det var mörkt och jag gick bara ur eftersom han bara skulle stanna vid vårt hotell. Det löste dock hotellet snabbt och hämtade mig. Maten okej. Kanonfin pool. Inget lyxhotell men fin miljö och mysig personal.