Hilton Zhengzhou

It was all fine. I know I left a drinking mug from a company named Yetti. If it is in lost and found I would appreciate if you would let more know. I have a good of friend in Zhangzhou who will hold it for me

I ate a late dinner which had poor service

조식 좋아요.

수영장 모자가 없으면 수영 불가능해요. 하지만 대여 가능해요.

Breakfast was really good.

Staff should be more like speaking ENGLISH

Great Location. Near to subway station. Just 10 mins walk. Staff friendly and helpful.

nope

Everything was beyond my expectations. I was very pleased with the overall experience

Room is very clean and huge

The breakfast is a nice buffet. Matress are good.quality.

Clean and functional but old equipment

excellent petit déjeuner digne d'un des meilleurs Hilton des USA

Staff and rooms

Nothing

Highly recommend Zhengzhou Hilton! The front desk staff have high professional quality, friendly and natural smiles, and smooth procedures without delay. When encountering any questions, they are carefully explained and actively help coordinate their needs. The service is meticulous, making people feel at home as soon as they enter. The overall experience is excellent.

This stay was particularly enjoyable, and I especially want to commend the supervisor of the hotel's concierge department, Mr. Lu. His service was warm and attentive, with a gentle and patient attitude. Whether it was asking for directions, assistance with luggage, or any last-minute requests, everything was handled promptly and professionally. He was meticulous and responsible in his work, and proactively considered the guests' needs, making people feel particularly at ease and cared for. With such an outstanding supervisor and team, the hotel's service quality is truly impressive. I highly recommend it!

The hotel is excellent the stuffs are very good specially duty manager Dennis and Lux were very helpful in my experience thank you!

My stay at Hilton Zhengzhou was flawless! The staff were incredibly friendly and attentive. Spacious, spotless rooms with comfy beds. Prime location near subway & shopping. Delicious breakfast & great facilities. Highly recommend!

Very centrally located with great facilities and rooms. Lounge is exceptional focusing on local and international cuisnes with good selection of drinks. Ms. Jennifer Liu at the executive lounge was very hospitable and with great service.

Staff are very friendly and helpful. Especially Ester Lu in business lounge and front desk doing an amazing job. Thank you all

The concierge service is warm and considerate, the front desk check-in is efficient and fast, the Turbo luggage transfer is prompt and thoughtful, and they proactively help plan the itinerary. The experience is excellent. I will definitely choose to stay here again next time.

Location, ambience

Front Desk Cannot Speak Fluent English Use translator app, too much time at Front Desk.

The room is clean and comfortable, and the location is convenient. The staff at the front desk are particularly friendly. I had a very pleasant stay and will definitely come back next time!

Winni at the front desk was incredibly thoughtful! Check-in was super efficient, and she went out of her way to recommend great local restaurants and sightseeing routes. Her constant smile made us feel so welcome. We'll definitely choose this hotel again next time!

Petit déjeuner varié Chambre assez grande Salle de bain avec baignoire et douche

Hôtel vieillissant Beaucoup de personnel ne maîtrise pas l anglais même à la réception où notre check in a duré. Salon dans le lobby n est pas accessible sans passer devant une hôtesse Beaucoup d evements d entreprise ce qui emmène beaucoup de bruit. Rideau dans la chambre pas très occultants Pas dans le centre pas grand chose à faire autour

An exceptional stay from start to finish! The hotel has a wonderful atmosphere, the amenities are excellent, and the staff go above and beyond to make guests feel welcome. It’s truly a hidden gem and exceeded all my expectations.

Helen Wei did an amazing job making us feel welcome in the lounge. Looking forward to the next visit here!

Hilton Zhengzhou is fantastic! Spacious, spotless rooms, super comfy beds, and attentive, friendly staff . Great location near metro, delicious breakfast buffet, and top-notch facilities . Highly recommended—will definitely stay agai

The map provided by the hotel concierge Turbo helped me solve both my travel issues and the room's internet problem.

Amazing hotel and great service.

The hotel staff were extremely enthusiastic and the entire stay was very, very harmonious. The hotel staff were very professional, especially the supervisor of the concierge department, who was extremely professional. Sabot was super great.

I was extremely satisfied with my stay this time! The room was clean and tidy, with all the facilities available. The bedding was comfortable and I slept very soundly. The front desk service Nicole and Sophia was warm and attentive, and the check-in and check-out processes were very fast. The location was also very convenient, and the value for money was extremely high. I will definitely choose this place again next time and strongly recommend it!

This hotel boasts an excellent location, with a subway entrance right outside the door, making travel highly convenient. The rooms are clean and tidy, warmly decorated, and have plenty of natural light, providing a comfortable and reassuring stay. The service is attentive and thoughtful, offering great value for money. Overall, the experience was excellent, and I would choose to stay here again! Kevin from the concierge department provided excellent service

The check-in experience today was simply amazing! The concierge, Turbo, provided an outstanding service. From helping me with my luggage when I got off the car, to quickly processing my check-in, and then patiently introducing the hotel facilities and nearby restaurants, he was always smiling sincerely throughout the process. He was both efficient and considerate. A small detail: when I casually asked if there was a pharmacy nearby, he not only pointed out the direction but also specially wrote down the name and business hours of the pharmacy on a note for me. This kind of service that exceeded expectations made me feel particularly warm. Next time I come, I will definitely stay here again, just for Turbo's service!

First of all, I like this place very much. Belle and June's service is very good and enthusiastic.

Good

Para extranjeros, el mejor desayuno en china

Exceptional stay at this hotel—exceeded all my expectations! The staff were incredibly warm and attentive from check-in to check-out, always ready to assist with a smile and go the extra mile to make my trip comfortable. My room was spotlessly clean, spacious, and well-appointed with all modern amenities, the bed was so cozy that I had the best sleep during my travel. The location is perfect, close to major attractions and with easy access to public transport. The breakfast buffet was a highlight too, offering a delicious variety of fresh, high-quality dishes. I truly enjoyed every moment here and will definitely choose this hotel again for my next visit. Highly recommend it to anyone looking for a fantastic hotel experience！

Excellent Stay at Hilton Zhengzhou – Highly Recommended! My recent stay at the Hilton Zhengzhou was simply outstanding from start to finish. The hotel impresses immediately with its elegant, modern lobby and a warm, efficient check-in process handled by genuinely friendly staff who made me feel welcome. The room was exceptional—spacious, immaculately clean, and thoughtfully designed. The bedding was incredibly comfortable, ensuring a perfect night's sleep, and the city view from the window was stunning. All amenities were top-notch, from the high-quality toiletries to the reliable high-speed Wi-Fi. I particularly enjoyed the breakfast at the all-day dining restaurant. The variety was impressive, featuring a delightful mix of local Chinese specialties and international classics, all with fresh, delicious ingredients. The service staff in the dining area were attentive and cheerful. The hotel's location is another major advantage. It is conveniently situated, providing easy access to key business districts and transportation hubs, making it ideal for both work and exploration. What truly set this experience apart, however, was the exceptional level of service. Every staff member I encountered, from housekeeping to concierge, was professional, courteous, and eager to assist. They consistently went the extra mile to ensure my stay was comfortable and seamless. Without a doubt, the Hilton Zhengzhou sets a very high standard. It perfectly combines comfort, convenience, and superb service. I will definitely choose this hotel again on my next visit to the city and would not hesitate to recommend it to fellow travelers. A truly five-star experience!

The service at the front desk truly changed my perception of the hotel! Not only did they patiently answer all our questions, but they also proactively upgraded our room. The entire process was warm and thoughtful, making our stay both comfortable and enjoyable. I highly recommend it!

The hotel breakfast was very sumptuous, the gym facilities were complete, and the room was very comfortable. The only downside was that the internet was a bit poor. Thanks to Turbo for helping me solve the problem.

This air-dried ham pizza at the Italian restaurant is absolutely fantastic, and I’m totally in love with it! The thin crust is baked golden and crispy, topped with premium thin-sliced air-dried ham and fresh arugula. The salty, savory ham pairs with the mild, creamy cheese perfectly—every bite is a flawless balance of flavors, pure authentic Italian deliciousness!

Завтрак хороший

Хотелось бы разнообразия кухни.

I had an absolutely fantastic stay at this hotel! The room was spotlessly clean, spacious, and equipped with all the amenities I needed—from a comfortable king-size bed to a well-functioning air conditioner and high-speed Wi-Fi. The staff were incredibly friendly and attentive; they went out of their way to help me with local recommendations and even upgraded my room for free as a welcome gesture. The location was unbeatable, just a 5-minute walk from the city center and major attractions. The breakfast buffet was a highlight too, with a wide variety of fresh, delicious options to suit every taste. I will definitely be coming back on my next trip and highly recommend this place to anyone visiting the area!

I've had a great time here these two days. I've tried the local delicacies, such as the hot pot in Zhengzhou and the noodles in Henan. They are all wonderful. Thanks to Turbo for the information.

By chance, I booked a hidden gem of a hotel during my business trip. From check-in to check-out, everything went smoothly without a hitch. The room was well soundproofed and the bedding was so comfortable that I didn't want to get up. The breakfast was also delicious, and I must give it a full score!

1. Great stay at Hilton Zhengzhou with friends! Check-in with Demi was smooth & pleasant the day before yesterday, and Nicole made our check-out quick & easy. The room was clean and cozy, awesome service all round! ​

I was a bit tired from the long journey, but the smile of the receptionist girl instantly cheered me up. The service was considerate and thoughtful. I'm sold on this hotel!

The environment of the executive lounge is very good, which is very suitable for business talks. The dinner is also very rich. Jennifer and Helen in the lounge serve warmly.

The staff were very friendly and the check-in process was quick. They arranged a room with a great view for me, and the room temperature was very comfortable. Many thanks to Ellie.

This is my first time in Zhengzhou. I'm grateful to Turbo for introducing the nearby scenic spots to me. It was my first time to travel by subway and it was very convenient.

Jennifer is very kind. She recommends delicious food to me and introduces me to nearby shopping malls and interesting places. I like this place very much.

Version10/10 stay! Shoutout to June at front desk—super helpful with local tips, check-in was lightning-fast. Room was spotless, bedding cozy, slept like a baby. Perfect location with a bus stop right outside. Will 100% book again!

The breakfast at the hotel was very sumptuous and the check-in process was quick. I'm grateful to the concierge Turbo for helping me retrieve the scarf I left in the restaurant. The Jiangkang Night Market he recommended was also wonderful.

The experience was great, and I am very grateful to Alisa for her attentive service and warm care and I will choose Zhengzhou Hilton next time

The first time I came to Zhengzhou Hilton Hotel, the room was very warm and comfortable. The executive bed I booked included lounge courtesy. Once again, I met Helen, and I had a good chat with her. He introduced me to the surrounding tourist attractions, which was very good. He prepared a small gift for me intimately. Next time I come to Zhengzhou, I will choose Hilton. Thank you

Thank you to the concierge Turbo for helping me hail a taxi and enthusiastically providing me with information about the city, as well as showing me how to use Didi to solve my travel problems.

Today, I want to go to Kaifeng with my family. Because I don't know how to book tickets online in China, Tom of the concierge department helped us buy high-speed rail tickets on our mobile phones, and also recommended Kaifeng attractions to us very carefully.

The check-in experience was very good. When I arrived at the hotel, someone helped me with my luggage, and the check-in process was also very fast. During my stay, I helped deliver takeout to my room. When I checked out, Li Bin helped me check out and delivered it to the car, which was very heartwarming

I came to China for a trip and stayed at the Hilton Hotel in Zhengzhou with my parents. Ellie at the front desk was very enthusiastic in helping me get mineral water and the check-in process was quick. Seeing that I was traveling, she even upgraded my room. I feel very good about Zhengzhou.

The steak was phenomenal - perfectly seared, juicy, and bursting with flavor. Each bite was a delight. But what truly elevated the experience was the impeccable service: attentive, knowledgeable, and genuinely warm. The staff made us feel valued, turning a great meal into an unforgettable dining event. A perfect evening!

L'établissement est vraiment bien situé, les chambres sont propres et disposent de beaucoup d'équipement et de rangement. En étant une personne avec des cheveux bouclés, j'étais agréablement surprise de voir un diffuseur, chose que je n'ai jamais vu dans d'autres hôtels. Le buffet du petit déjeuner proposent énormément de choix. Tout était parfait.

Rien à dire

Zhengzhou is a wonderful city, and Hilton Zhengzhou is excellent. The bed was so comfortable that it gave me a great night's sleep, and the environment was fantastic. Aaron, the concierge, provided outstanding service. I will definitely come back again.

Nice hotel, good breakfast. The rooms were a little warm, but they were deliver a fan to my room.Smaller gym, has sauna and pool. Would stay again.

This hotel is better than all the ones I've stayed at before. The transportation is very convenient, and the staff are all very enthusiastic. The food in the lounge is delicious. I also want to thank Rita for her service. She almost always responded to my requests. Everything is great!

I recently stayed at the Hilton Zhengzhou, and it was an outstanding experience. The moment I stepped in, the elegant decor and warm staff greeted me. The rooms are spacious, with a view that takes your breath away. The beds are super - comfy, promising a good night's rest. The hotel's dining options are diverse, offering delicious local and international cuisines. Moreover, the facilities like the gym and pool are top - notch. If you're planning a trip to Zhengzhou, the Hilton is a must - stay! Excellent service from Ethan.

Amazing stay. The facility and the breakfast are Thanks to Ellie and Jennifer they were really nice with us. Really good attention.

The food was absolutely delicious! Every dish burst with fresh, vibrant flavors. Impeccable service and a lovely atmosphere. An unforgettable dining experience – we can't wait to come back! Highly recommended!

Hilton Hotel has a super beautiful environment and fresh taste. When you go to play with friends, the service is particularly thoughtful.

The restaurant's setting is a visual delight. It presents a harmonious fusion of minimalist contemporary and refined Chinese elegance. Softer lighting and generously spaced seating create an intimate and exclusive feel. Whether in a booth by the window or a private room, the tasteful decor and faint background melody cultivate a tranquil oasis, making it the perfect place to slow down and relax. The service alone is worth the visit! From the warm welcome and guided seating to the prompt tea service, every attendant is impeccably trained, radiating a genuine warmth. They expertly introduce the specialties and offer insightful suggestions tailored to your party. The replenishment of tableware and tea is timed with perfect discretion—always there when needed, never interrupting. This "effortless" care is a true testament to five-star hospitality.

Esther and Alise provided amazing, attentive service in the executive lounge. Good food, good drinks, good times! Met some associates from a different company (but same industry) and we accomplished some productive networking thanks to the environment created by their outstanding customer service.

I was blown away by the service provided by Alise and Esther in the Executive Lounge. I travel often, but the service at this lounge was above and beyond. They made sure we had everything we needed as we were working on our TPS reports, and gave us great recommendations for local things to do and see after they ensured we were well fed. Great food, and a very fun time!

Ellie was great…service with a smile and made sure we had a great time in the Executive Lounge. The atmosphere was very relaxing, but the girls made it fun as well. We got a lot of work accomplished while eating delicious food. I will definitely recommend this hotel to my business associates for future stays.

Breakfast

Clean, modern hotel with a great gym, breakfast buffet, nice pool, and excellent service. Every employee at this hotel has provided service beyond what was expected. The Air conditioning in my room worked well, it was quiet, and the black out curtains provided a perfect sleeping environment.

Everything was awesome!

My compliments to Lucia Xi for the excellent service. Very professional and friendly warm welcome. Made my long day easier.

The hotel has a pleasant environment and a prime location. The front desk staff are warm and attentive, providing excellent service. The rooms are cleaned promptly and efficiently. The staff are all dedicated and can handle problems in a timely manner, always considering the guests' needs. It was a very satisfying stay. I felt the warmth of home here. The beds are comfortable, the amenities are thoughtful, and the service is meticulous. It is an ideal place to stay for business trips and vacations.Thank's for Turbo help.

言葉もわからない。　スマホも使えない老人に大変親切にスタッフ一同対応してくださり、なにも不自由なく滞在できました、おかげでビジネスもうまくいき感謝しております。　　さすがヒルトンホテルです。またお伺いいたします。ありがとう　　

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付近にあまりレストランが無い

Le cadre est parfait. Le petit déjeuner était très bien. Le personnel est très sympa.

Le Wi-Fi est de mauvaise qualité.

Very good breakfast

Poor WiFi

Very noce personal. Elena is the best receptionist. She solves very good important things. Thank you

The staff from when you arrive inside reception was superb 👌

Nothing

This stay at the Hilton Zhengzhou was really great. The experience was excellent. The concierge was very warm and friendly, especially Tom from the concierge who was very enthusiastic in helping me with my luggage.

When checking in and checking out, Belle and Danel at the front desk were professional and enthusiastic. They praised them. The concierge was very considerate to help with the luggage. It can be seen that the hotel management is good, and every employee has a smile on his face.

Very good service! The staff is really nice. Many thanks to Esther Lu !! Good food ! I really enjoyed the beer and took some nice food!

Thanks a lot Rita for the pleasant service and stay, the lounge has a beuatifull vieuw off the city centre And the atmosphere is great