Istanbul Holiday Hotel

As soon as we checked into our rooms, we discovered that both air conditioning units were not working and the sink was blocked. We immediately reported these issues to reception, but instead of trying to help, the staff repeatedly argued that the air conditioning was working, even though it clearly wasn't. The rooms were unbearably hot, making them unsuitable to stay in, especially with children in our family. After speaking to the hotel manager, we were told that an engineer would be called, but they could not guarantee whether they would arrive that evening or even the following day. Despite explaining that it would be impossible for our children to sleep in such extreme heat without air conditioning, the manager and reception staff showed little interest in resolving the situation. To make matters worse, we were told that another room was available, but we would have to pay an additional €40 per night to use it until the faults were fixed. We felt this was completely unacceptable, as we should not have been expected to pay extra for a room with basic working facilities. As a result, we decided to leave the hotel and book accommodation elsewhere. The customer service we received was rude, dismissive, and unprofessional. It was clear that the hotel was aware of the condition of the rooms but refused to take responsibility or offer a reasonable solution. I would not recommend Istanbul Holiday Hotel to anyone, particularly families. Based on our experience, I would strongly advise others to avoid booking this hotel.

Cómodo y limpio y cerca de los sitios turísticos

L’emplacement et la propreté

Les images sur le site ne sont pas identiques par rapport à ce qu’on a trouvé (il n’y a pas de bouilloire ni cornflakes au petit dejeuner)

Air conditioner was working, location

The room did not correspond to the images presented!!! It was in a very outdated and worn condition, and extremely small. The bathroom was in poor hygienic condition, with visible mold. Even the door handle appeared unclean and unpleasant to use. This specifically concerned room 107. The door was not properly sealed, resulting in considerable noise disturbance from outside, and light from the hallway was clearly visible inside the room. The bed linens did not appear consistently fresh and were not regularly changed. The walls throughout the room and bathroom were not freshly painted, and the bathroom ceiling was in a particularly poor state—damaged, stained, and affected by mold. The lighting situation was also inadequate. There was no proper ceiling light; instead, only two small bedside fixtures were installed. Additionally, there was no functional light switch, requiring the bulbs to be manually unscrewed in order to turn off the lights. The breakfast offering was also of very low quality and did not meet reasonable expectations.

Ehrlich gesagt gar nichts , Frühstück Zimmer eine Frecheit

Frühstück , Zimmer

La posizione vicinissima alle principali attrazioni ed alla fermata del tram. Con cui raggiungere altri punti della città

the object did not match the description/photos and there were problems with the number- the photo did not match. We checked into the room and found a significant discrepancy with the photos shown in the ad. In the photos, the room looks much more spacious than in reality. In fact, the room is extremely narrow, the space is very limited, there is no place to place luggage — even one suitcase cannot be opened properly without blocking the passage. The room layout also differs from the one presented: the arrangement of furniture and bathrooms creates a feeling of a much smaller space than shown in the photo and a general discrepancy in style. We believe that the photos are misleading (using distorting camera angles/processing), as they create a false impression of the size and convenience of the room. In such conditions, it is impossible to stay for 7 days. Please consider the possibility of a full or partial refund.

Quiet and comfortable. Most of the staff was very friendly and helpful.

Great location, delicious breakfasts, and Fatima at the reception is wonderful,she is very helpful with everything! Excellent value for money.

La ubicación

Pues la habitación es enana, la cama estaba sucia, la habitación olía fatal, la cama pequeña había sangre en las paredes

Unfortunately, my experience at this hotel was very disappointing. The room was extremely small and did not provide any comfort. There was barely enough space to move around properly. The cleanliness was below standard, and the hotel in general did not seem well maintained. It felt neglected and not properly cleaned. The staff were unprofessional and lacked basic courtesy. Their attitude was unfriendly and unhelpful, which made the stay even worse. The breakfast was very poor in terms of quality and variety and definitely not worth the price. I would not recommend staying at this hotel at all. Overall, it was a very disappointing experience.

Εξαιρετικα φιλοξενοι.Ζεστο περιβαλλον χαρουμενοι ανθρωποι καθαριοτητα εξαιρετικη

Ολα ηταν καλα...δεν εντοπισα κατι που να μην μου αρεσε

La posizione dell'hotel è ottima, vicino alla moschea blu ed alle maggiori attrazioni turistiche. Il direttore dell'hotel è gentilissimo ed efficiente per il taxi e servizi turistici. Rivolgevi a lui per prenotare taxi per raggiungere aeroporto

La ubicación. Lo único. Y nos cambiaron las toallas cada día, pero no considero eso ecológico. No es necesario y no ayuda al medioambiente..

El hotel en si es viejísimo. Las habitaciones son DIMINUTAS. No pueden estar dos personas en una habitación, no entran ni las personas ni el equipaje. Son antiguas, tienen defectos de mantenimiento, cables sueltos, humedades. Pero el mayor problema es que LAS PAREDES SON DE PAPEL. Escuchas al vecino como si estuviera contigo en tu habitación gritando, a los que pasan por la escalera a toda hora, es terrible. Imposible descansar, imposible moverse por la habitación. Qué decir del desayuno. Para eso mejor que no ofrezcan. Al tercer día ya ni bajé a desayunar, porque solo hay PAN DURO y depende el día alguna salsa y verdura sin sabor. La verdad es que por el precio que hemos pagado, me deberían devolver el dinero.

Die Zimmer sind sauber und der Personal sehr nett.

Die Zimmer waren enger als gedacht.

L essentiel y est pour un bon séjour : Emplacement top juste derrière la Mosquée bleue. Literie confortable. Hôtel très propre. Séjour au calme. Salle de bain fonctionnelle avec douche bien chaude.

Sans gâcher le séjour, la chambre triple est très petite : les 3 lits sont collés les 1 aux autres. Pas de table de nuit. Pour plus de confort: préférer une suite pour 4, nettement plus spacieuse et un très bon rapport qualité prix au vue de l' emplacement.

Да,локацията е много достъпна и на пешаходно разстояние от центъра.Не се налага паркинг ,защото около хотела има места и е безплатно да се паркира .Стаята е комфортна и уютна и достатъчна за почивка.

موقع رائع بجانب مسجد وساحة السلطان احمد قريب جدا من محطة تروماي السلطان احمد 3 دقائق مشي الفندق نظيف و افطار ممتاز كافي الفندق على الروف يتمتع في إطلالة ممتازة الموظفون ودودون ومتعاونون جدا وبالأخص الاستاذ كاظم

Locația este foarte aproape de obiectivele turistice.

Micul dejun este foarte sărăcăcios, dar găsești ceva, lucrurile în cameră sunt învechite.

Poziția hotelului este foarte buna, in spatele moscheii albastre, in 5 minute ajungi la intrare. Personalul este ok, au raspuns la întrebări. Doamnele de la curățenie au întrat in fiecare zi in camera, au schimbat sacul la baie, au spălat pe jos., așezat putin prin camera si la prosoape. Mic dejun proaspăt dar nu prea variat.

Din păcate, camera pe care am primit-o noi nu era cea din descrierea rezervării. Asta nu ar fi fost o problema daca nu ar fi fost mucegai in baie, la fiecare îmbinare a dusului, dar si pe tavan. Colacul de la wc fugea in orice parte posibila prindea loc. Mobilierul umflat si cojit pe alocuri, chiuveta extrem de crăpata . De asemenea, era mucegai si pe pervazul geamului.

Funcionários atenciosos, boa localização

Quarto super pequeno e café da manhã bem básico

Blízko centra a památkám

Hlukové těsnění, je slyšet úplně vše jak z ulice, tak chůze hostu z patra pod, uklízečky začínají dělat randál na chodbě brzy ráno, ani na jednu z 3 karet nefungoval terminál a byli jsme nuceni vybrat hotovost.

La ubicación

Se escuchaba todo, las paredes malísimas. La almohada muy incomoda y la mampara de la ducha no cerraba bien. El desayuno no valía un duro

Location was the best !!! Superb

Todos são acolhedores, simpáticos, afáveis e sempre prontos a ajudar. O pequeno-almoço é muito variado e delicioso, daqueles que fazem começar o dia com um sorriso. Os quartos estão muito limpos, são espaçosos e confortáveis. O colchão é ótimo, garantindo uma noite de descanso tranquila. O senhor Mohammad é extremamente gentil e atencioso, fazendo-nos sentir verdadeiramente bem-vindos.

Posizione eccellente, strategicamente collegata alle principali attrazioni della città. Transfert meraviglioso.

Stanza piccola e non illuminata. Colazione scarsa senza la presenza di dolce.

I had a wonderful stay at Istanbul Holiday Hotel. The room was spotless, the bed was very comfortable, and the location was perfect. A special shout-out to reception and people there for being so welcoming and helpful. I would definitely stay here again.

В номере нас было 5 человек. Было очень чисто и комфортно. Персонал был дружелюбный и всегда готов помочь. У отеля хорошее расположение: недалеко находится берег для прогулок, а также удобно добираться до основных достопримечательностей. В целом, проживание оставило очень приятное впечатление.

Personal sehr freundlich, Lage fantastisch und Frühstück sehr lecker

Kaffee war schlecht, nur instant Kaffe was für Türkei einfach no go ist

Всё понравилось. Персонал приветливый и отзывчивый. В отеле, в номере чисто. Завтрак - есть базовый минимум, чтобы ходить сытым до обеда: вареные яйца, хлеб, масло, сыры, оливки , помидоры, огурцы, джемы, чай кофе ( есть еще салаты, колбаса, сосиски на любителя). Расположение удобное, до голубой мечети, Базилики, Айи Софии - 8 минут прогулочным шагом. Прекрасная терраса, где нас поили чаем и на разу не взяли за это деньги!

Кто бронирует - внимательно обращайте внимание на размеры номеров, наш был очень маленьким и без окна ( оно было, но выходило в стену сразу же и возможности проветрить не было) возможно это станет проблемой для тех кому сложно находиться в замкнутом пространстве или кому нужно больше пространства. Нам с дочерью было нормально, мы приходили только спать - я даже шутила, что такой номер располагает только лежать ))) зашел и сразу лёг на кровать )

Az elhelyezkedés. A recepciós férfi ,Kadir ,nagyon segítőkész volt, barátságos .. a hajnali indulásunknál IS!

A reggeli számomra nem volt a legmegfelelőbb, de ár-érték arányban tökéletes.

Ubicación y el precio

El desayuno

good location, friendly staff

disappointing breakfast offer, very noisy hotel

Отличный небольшой отель в самом центре Стамбула, Голубая мечеть буквально в 5 минутах ходьбы! Вежливый персонал, всегда готовый помочь. Круглосуточно в доступе чай, кофе, кулер с водой. На уютной террасе - кафе с видом на город.

The management was very cooperative. The location was right on point, just 5 min walk from hotel to the Blue mosque and all other attractions were on a walking distance

The carpets needs abit deep cleaning though, else they offer room service everyday,change beds supply toiletries and all

Todo muy bien: La ubicación excelente,muy buena atención del personal,muy bonita la terraza.. bonita habitación,buena relación calidad precio

Sería bueno mejorar la estética de la entrada del hotel y el lugar en que sirve el desayuno.Se ve un poco antigua y al llegar da una mala impresión. (Aclaro que las habitaciones son pequeñas pero bonitas y más modernas que la entrada del hotel) El desayuno está bien, pero tiene predominio de comidas turcas.Tal vez tendrían que incluir más alimentos como queso untables,frutas, jamón,croissants, yogurt,panes... para que destaque y les sume puntos . En general bien.

The location of the hotel was perfect, close to Hagia Sofia mosque and a short walk away from the Grand Bazaar. Staff were very helpful and the airport transfers were super easy to book and very efficient.

Nothing comes to mind

I like the ubicacition

I Don’t like that the rooms y so small, we don’t have space for move properly

Alles Bestens!

Kleine Zimmer!

Дуже зручне розташування. Прекрасний сніданок. Уважний персонал.

Трохи замала кімната.

super lokalita, vstřícný a ochotný personál. Dobrý poměr ceny a nabídky.

hlučné prostory. Vše bylo slyšet (Pokud někdo zaklepal na vedlejší dveře, nebylo jisté, jestli neklepe u nás).

Everything was so good, especially kadir was amazing service. I loved it

Nothing

Thank you to Mr Karim and teams for the excellent hospitality. The staff especially to Mr Karim were very friendly, the room was clean and comfortable, and the location was perfect. I truly enjoyed my stay and would happily come back again.

No

Colazione, posizione e gentilezza dello staff

Bagno piccolo, coperta corta

Good value for the price. Simple rooms but everything fine, comfortable, clean, great location, friendly and helpful staff, coffee and tea available during the day.

Персонал привітний. Дуже зручне розташування. Гарне співвідношення ціни та якості.

Трохи шумно вночі, але це не було великою проблемою

Its location and cooperative staff

Breakfast menu is very basic and only turkish which doesn’t suit travellers

KAHVALTİ İYİ. HERŞEY İYİ BU ARADA ODALAR KÜÇÜK RESİMDEKİ GÖRÜNDÜĞÜ GİBİ DEĞİL. RESEPSİYONİST ,ŞEF ÇOK İYİLER.

GARSON VE BELBOY BİR AİLE GÖRDÜĞÜNDE ŞARKI SÖYLEMEYE BAŞLIYOR BU NE BİZİM ADETLERIMIZDE NE URFUMUZDA NE DİNİMİZDE VAR, BUNU YAZMAK İSTEMEDİM AMA O KİŞİ BAŞKA AİLELERİ RAHATSİZ ETMESİN DİYE DİLE GETİRDİM SON GÜNDE KAHVALTIDA İÇERİYE KEDİ GİRMİŞ,HAVA 3DERECEYDİ DİŞARIDA ,DEDİĞM KİŞ BBİR YAŞINDAKİ BEBEĞİ DİKKAT ETMEYIP KAPIYI BİRKAÇ DAKIKA AÇTI BEBEK SOĞUKTAN AFFEDERSİNİZ ÜZERİMİZE KUSTU...... VE BİZ KAHVALTIYI YAPIP HAVAALANINA GİDİYORDUK,HAKKIMI HELAL ETMİYORUM. UMARIM TESİS SAHİBİ İLGİLENİR DE BUNU DÜZELTİR

Ευγενέστατο προσωπικό, το ξενοδοχείο δίπλα στην Αγιά Σοφιά και πολλά άλλα αξιοθέατα και επίσης πάμφηνο, για την τιμή αυτή οι παροχές ήταν άριστες.

Localização

Pequeno-almoço, cheiro no quarto

Posizione e rapporto qualità prezzo ottimi, struttura ben tenuta.

La colazione purtroppo non era varia, dolci assenti e prettamente salato tra insalata russa e stufati vari. Purtroppo li aveva attirato da subito la foto della terrazza ma al momento era chiusa per lavori. Sicuramente la prossima volta!

Lo mejor es la ubicación. El desayuno es nefasto, una mesa con pan blando, un poco de queso y mortadela sin sabor y cuatro ensaladas, siempre las mismas. No reponen cuando se gasta, si bajas la última hora el café, de máquina, no sale ni leche. Las camareras de piso te llaman a las 8.30, si aún estás dentro, les dices que vuelvan más tarde y ya no vuelven.

El desayuno y el personal.

Завтрак

Завтрак

Położenie obiektu-blisko do wielu ciekawych miejsc

Von Rezeption hat mir Kazim gefallen und Das Mädchen die waren immer nett professionell und hilfsbereit.

La neteja, la situació i sobretot l’amabilitat del personal. En tot moment molt atens!!!! Era com estar a casa!!!!!! Un 10/10

L’esmorzar

Много удобно местоположение! Добра закуска, много любезен персонал!

Доста малка стая, леко захабени мебели и уреди в банята, но ползвахме икономичния вариант, така че съотношението цена/качество беше добро.

Mooi hotel. Basic maar alles wat aanwezig voor een fijn verblij!

Dunnen muren, snurkende buurman was storend.

Atenção dos funcionários

Очень понравилось, что есть зона со столиками, где всегда есть чай и кофе. Очень теплый номер

-

Hotelin konumu mukemmel tarihi yerler cok yakin ozellikle calisanlarin ilgisi alakasi mukemmeldi ozellikle oguz bey kazim bey ve diger calisan arkadaslar her konuda yardimci oldular kendilerine bu konuda cok minnetarim.fiyat konusunda cok cok ideal bir fiyat ve icerisinde kahvalti ve sinirsiz cay kahve imkani bir kahvalti fiyatina hem konaklayip hem kahvalti yapiyorsunuz😉 siddetle bu hoteli tercih etmenizi oneririm hollandadan sevgiler ve yazin gorusmek uzere🙏 hersey icin tesekkurler istanbul holiday hotel

La chambre propre spacieuse et l'emplacement proche de tout

Peut mieux faire pour le petit déjeuner

Месторасположение отеля понравилось

Маленькие номера, плохая шумо изоляция, не очень свежий отель.

Great localisation. Clean and comfortable rooms. Coffee and tea available 24/7. Good breakfast. Very helpful staff especially Kadir who made our stay super nice.

Being located in the city center, the staff's warmth and friendliness, and the breakfast were all wonderful.

Location was good, central. The receptionist-Fatima. was friendly & v helpful.

Aproape de toate atracțiile turistice 👍

Micul dejun ar putea fi mai variat 👍

Locatie is top. Je loopt de straat uit en bent bij de Blauwe Moskee. Hartje oude centrum. Ongeveer 45-60 min vanaf airport. De gezinskamer is ruim en was goed voor ons gezin van 5 personen. Voor een paar nachten goed te doen. Personeel zeer vriendelijk en behulpzaam in meerdere talen.

Het ontbijt wat niet goed. Te weinig plek voor alle gasten, te weinig items en voorraad. Was echt mager, dus dat kun je beter elders in de stad nuttigen, en uitgebreider!

Merci pour votre accueil chaleureux durant notre séjour dans cet hôtel. Un hôtel en complete adéquation rapport/qualité prix. Il est très bien situé à 2 min du bazar Arasta et des différentes mosquées. Je tiens à remercier tout particulierement Fatma en réception et Yelcin qui s'occupe du service petit déjeuner pour leur bienveillance, leur disponibilité tout au long de notre séjour.