Grand Muthu Forte do Vale

lovely hotel, good location and food

Bar at evening is in poor condition and the so called entertainment is the worst I've ever seen.

Gostei da decoração, limpeza e higiene. Muito agradável

No restaurante podia haver mais opções nos pratos principais, tudo o resto excelente

L’emplacement et encore au vue du reste j’aurai préféré aller ailleurs, j’avais louer une voiture pour la semaine. Mais c’est le seul point positif donc je le note

⭐ Très déçue de mon séjour. Absolument pas à la hauteur d’un 4 étoiles. Ayant l’habitude de voyager, je suis particulièrement déçue du niveau de prestations proposé. 🍳 Petit-déjeuner : buffet strictement identique chaque jour, sans variété. À mon arrivée, j’ai demandé les bracelets pour le petit-déjeuner. Mon ami étant fatigué, le réceptionniste a refusé de nous les donner et a insisté pour que nous repassions afin de nous les accrocher lui-même au poignet. Une rigidité assez surprenante. 🧹 Propreté : arrivés samedi à 11h, nous n’avons récupéré notre chambre qu’à 15h30 pour cause de ménage. Quelle surprise de découvrir ensuite un mur fissuré, des draps tachés de sang séché et une taie d’oreiller également tachée (photos à l’appui). 🍔 Piscine : impossible de retirer le steak contenant du porc de la formule hamburger, alors que je suis allergique. Résultat : je n’ai rien pu consommer. 🍺 Bar : impossible de payer une bière à 5 € avec un billet de 5 € en espèces, la carte bancaire étant obligatoire. Je n’ai donc rien consommé. 🧖‍♀️ Spa : hammam sale, au point que j’ai dû moi-même jeter plusieurs seaux d’eau pour nettoyer le sol. Jacuzzi avec une forte odeur d’eau stagnante/vase. Et je précise que je ne suis visiblement pas la seule à avoir ressenti ce décalage : j’ai échangé au spa avec un Portugais de la région, francophone, qui connaissait l’établissement et m’a indiqué avoir exactement le même ressenti concernant le niveau des prestations. Au final, j’ai préféré dépenser mon argent à l’extérieur, dans les restaurants et commerces alentours. Pour le prix payé, j’aurais largement préféré mettre 200 à 300 € de plus et séjourner ailleurs. Je n’y retournerai pas et ne choisirai pas non plus un autre hôtel de cette chaîne. Une vraie déception, et absolument pas le niveau que j’attends d’un 4 étoiles.

Everything,it was just what i needed

Nothing, all was perfect

Piscina

El colchón para mi hija del sofá estaba reventado ....muelles te los clavaba en la espalda ...tuvimos que dormir los 3 en dos camas individuales

location and facilities

more precise information about hotel by staff can add plus to the ratings of hotel.

Quartos Área da piscina Spa

Nada estou muito contente com a minha estadia

El buffet. Es cierto, como dicen otros huéspedes, que no hay una variedad muy extensa de platos, pero lo que hay es de muy buena calidad y muy sabroso. Nada de comida de rancho como en otros hoteles. Quiero destacar el apartado de postres. Normalmente los pasteles suelen ser de baja calidad, pero en este caso son una delicia. La suite es un apartamento, bastante amplio con salón, cocina y terraza.

El sofá cama es una tortura medieval. Viajaba con mis hijos y decidí dormir yo en el sofá cama. Es amplio pero a las dos horas de estar clavándome muelles, no pude más y me tuve que acostar en el suelo sobre los cojines del sofá. Al día siguiente se lo comenté a la camarera de habitación y me dijo que sabía que no se podía dormir y que pasara por recepción. Ese día me trajeron un sobrecolchón y pude descansar. Me parece tremendo que sabiendo que íbamos tres personas y que, por tanto, se iba a hacer uso del sofá cama, que sabiendo el estado de las camas no hicieran el más mínimo intento de mejorar el descanso de los huéspedes.

El bufett estuvo muy bien ,algo que me gustó muchísimo es que con el todo incluido te entras varias bares y buffet más por la zona ,fuimos a cenar a uni que estuvo muy bien y era nuevo

Principalmente en cuanto a calidad precio lo veo muy caro ,ya que te lo pinta muy bien y 5 estrellas y cuando llegas a las habitaciones son muy antiguas no hay cosas nuevas ni modernidad ,tuvimos que llamar a al servicio de habitaciones por qué desde el wc,salían muchas hormigas

Pequeno Almoço, piscina, espaço.

Reservas para restaurantes temáticos cheias na altura do check-in. Colchões da cama.

Todo genial pero sobre todo : el personal del hotel de 10

Não tenho palavras para descrever o tanto que bom foi ótimos funcionários pequeno almoço maravilhoso tudo maravilhoso

Não tenho o que reclamar de nada

Localização

Tínhamos o quarto cheio de lixo , melgas , os funcionários nem português falavam , muito triste , muito desperdício de comida !

Localização

No quarto muita formiga , isolamento péssimo, sofá-cama terrível e pequeno-almoço lamentável.

O Hotel fica em uma região muito tranquila, local de estacionamento seguro e de fácil acesso. Os funcionários são realmente atenciosos e empenhados em proporcionar a melhor experiência sempre. As acomodações e equipamentos comuns são bem conservados, além de ter que mencionar o pequeno almoço, que realmente é muito bom e com riqueza de opções.

Poderia haver no hotel uma estação de carregamento para viaturas elétricas. O isolamento acústico dos quartos não foi o suficiente para garantir uma boa noite de sono.

Espaço do quarto

Um hotel classificado como de 5* mas 3* era o deveria ser! E 3* só mesmo pela localização e estrutura do hotel em si (espaçoso), mas de resto muito mau. Comida de qualidade duvidosa e pouca variedade. Piscina com falta de azulejos, espreguiçadeiras datadas, mobiliário datado e limpeza também duvidosa. Hotel com bom potencial mas com falta de investimento em todos os sentidos.

Os quartos. Espaçosos mas já bem "gastos" na matéria da mobília e principalmente colchões.

Hotel bem situado mas a precisar de reformulação urgente em todos os sentidos. Piscina exterior já sem azulejos, cheiro constante a churrasco/fumo na mesma durante a tarde. Restaurante principal pequeno para tanta gente. No jantar a comida era de qualidade duvidosa e pouca variedade. Pequeno almoço ok ... Resumindo, muito mau para um hotel com a classificação de 5*! Essa classificação certamente foi dada á mais de 20 anos certamente, porque atualmente a classificação de 3* era o mais indicado.

Todo, la amabilidad del personal, lo limpio, las comodidades

Le personnel était très gentil, accueillant et agréable , la chambre très spacieuse. Le room service du déjeuner était exceptionnel, ce qui était super c’était l’accès aux autres hôtels bord de mer Les salles de sport sont super bien équipées !!!!

La nourriture du midi et du soir était de mauvaise qualité et bourrative. Problème de climatisation, la clim coulait de l’eau

La calidad de la comida y amabilidad y buen servicio del personal , lucioano del bar que habría por las tardes nos ganó !

La falta de orden y limpieza en la habitación no retiraron las botellas y cosas acabadas y usadas y no se limpió la habitación hasta el tercer día , solo hicieron las camas y cambiar las toallas que yo ponía para cambio

Comida del bar piscina

El bufet

Os funcionários foram sempre afetuosos e disponíveis! A comida era extraordinária! O hotel era próxima da praia.

Gostámos de tudo, porém como a estadia foi num fim de semana e saímos na segunda-feira, as crianças não tiveram oportunidade de ir ao mini club! Esteve fechado no sábado e domingo! Sugiro também uns jogos de mesa, para as crianças, pinturas faciais!

Готель дуже гарний і персонал привітний

Якість їжі і різноманіття дуже слабке якість алкоголю дуже слабка

A simpatia O comer As instalações Perto da rua da Oura a melhor rua noturna de Portugal

Não tenho nada a dizer

O espaço dos quartos

A comida, a limpeza e pouca variedade de bebida e comida no all inclusive

Gostei do facto do quarto ser espaçoso.

A animação é muito fraca para um hotel de 5 estrelas, faltava uma varanda no quarto uma vez que fomos com tudo incluído signature. Deveriam ter alguém que organizasse as entradas para as refeições. Acaba por ser meio baguncado, mesas por levantar. Penso Que podem melhorar estes aspectos.

Do staff, pessoas sempre muito simpáticas. As instalações de um modo geral estavam bem limpas e cheirava sempre bem, mas nota-se que o hotel está a precisar de uma renovação. Nota-se o desgaste nas instalações.

A variedade da comida e o facto de não terem comida fresca do dia (nomeadamente pão ao pequeno almoço). Os restaurantes à carta tinham pouca variedade de oferta.

La cercanía a la playa de los Alemanes, en 10 minutos andando. Instalaciones muy nuevas.

La mala calidad del buffet, tanto en comida como en las bebidas del todo incluido (muy muy mala calidad tanto refrescos como el alcohol). Las comidas de las noches temáticas de absoluta pena: sardinas viejas, tortilla de patatas congelada, champiñones de bote, lechuga y tomates mustios, embutidos y quesos de la peor calidad posible... Esperaba mucho mas de un hotel de "5 estrellas". En recepción, solo nos atendió bien una chica de origen cubano, encantadora. El recepcionista de mayor edad, no tenía ganas o no quería atendernos ni explicarnos nada que se saliera del check in / out... A las 12.01 ya estaba llamando a la puerta y señalando el reloj de malos modos la señora de la limpieza..., siendo la salida a las 12.00, y yo que ya estaba con las maletas hechas en la puerta, me parece de tener muy poca cortesía. Le sobran bastantes estrellas al alojamiento, veníamos de otro TI en la costa portuguesa y ha sido decepcionante.

The buffet restaurant was nice and the food was good quality within the hotel, the Gym was well equipped, the pool area was enjoyable.

I booked a room with a balcony and when I checked into my room it did not have a balcony. My room had a wheelchair accessible shower, (not needed for me) and water escaped all over the floor when showering, its so bad that the wooden bathroom door frame is falling apart because of the water problem I found the restaurant staff were more pleasant than the reception staff.

Plage à proximité Menu variés Piscine

Literie Meuble ancien Chambre sale

Quarto

Piscina

As condições, a alimentação, os funcionários.

Gostei de tudo

This is definitely not a 5 star hotel and not worth the money when you could stay somewhere for the same price with much better facilities. One outside pool and very small inside pool (costs 5 euros per person for inside pool as need a swimming hat). 5 euros for each towel hire, so for us 30 euros to swim inside or 15 outside as need towels. We were all inclusive too. No slides for the kids in the pool. Outside pool bigger than inside but still quite small. You had to pay to use the games room such as pool and air hockey etc. Be aware, your all inclusive stay is to the minute, not the day. We had to wait 45 minutes for our apartment to be ready until 3pm or else we could get our bands to use the facilities and eat, but would miss lunch on the last day as our time would have run out despite having to check out your apartment by 12! The spirits and wine were awful and gave us horrendous headaches so we hardly drank them. Obviously very cheap. Food was ok, and the apartment was big but that’s the only good points. Just seems geared up to make as much money as possible out of the all inclusive guests whule they spend as least as possible. Staff were ok though, bar staff inside were funny. Don’t bother with the “BBQ” outside if expecting grilled fish or anything fancy, it’s just chips, hot dogs and burgers. Wouldn’t go back.

Everything

Nothing

Ok hotel but it’s not a 5 star experience. Pros -Very large rooms -Washing machine in room -Buffet restaurant food was good -All Inclusive BBQ at the pool is nice -All inclusive ice cream available at the pool Cons -Rooms are large but need refurbished -The restaurant is too small (often no tables are available) -The evening (Piccadilly) bar is a bit tired and has no outside seating area -Drinks are average (cocktails not 5 star standard) -Mexican restaurant was poor We were meant to have our mini bar in our room replenished daily. Had to ask for it to be done (and it was). Had to ask again the next day (wasn’t done). All in all, an ok hotel but we would not return.

Rooms were very big with full kitchen including a washing machine, was really convenient. Staff were great. Everywhere kept very clean.

Difficult to get sun loungers because people leave towels on them all day, not the hotels fault though.

Staff at the reception always helpful and knowlegable. Great choices of breakfast/lunch/dinner.

We were a family of four. My husband and I had to sleep on the sofa bed, which was a bit uncomfortable, and the pillows were poor quality. The room was very clean, but quite outdated. Unfortunately, I was constantly sneezing and had a runny nose because of the strong smell from the old furniture.

Très bon séjour, L'hôtel était très complet, de belles prestations en prenant le tout inclus.

Comme dans beaucoup d'hôtel, il faudrait vraiment sanctionner les personnes qui réservent les transat toute la journée dans être à la piscine. Et qui pénalisent ceux qui veulent se baigner.

Amazing hotel with gorgeous decor all around. Friendly atmosphere from all of the staff especially lucio .m in piccadilly bar as well as the staff member providing entertainment each night. Rooms were spacious and well equipped. Great value for money with multiple options of food to choose from each day. Very clean, cleaners came by everyday to change towels and make beds. No noise complaints very sound proof doors. Overall it is a lovely hotel and well worth the money.

Yoandry was amazing with keeping the kids entertained and all around so helpful

We had a lovely holiday! Yoandry was brilliant with the water polo and darts, my daughter loved it!

Yoandry entertained our girls for hours this afternoon, they played a darts competition and water polo and had a great time! Thankyou!

Great holiday, gorgeous hotel, lovely food. Friendly staff especially Lucio.m in the bar great for the bit of banter.

Freundliches Personal, Nutzung anderer MGM Hitels

Lage, Ausstattung, Zimmer, schlechtes Internet, Cocktails.

Location, room was big.

Good was terrible, drinks watered down.

A very honest review... Negatives first... Because of where the hotel is positioned, the balconies are not great unless you have top floor. Ours was looking out onto the car park which had delivery lorries coming early in the morning making lots of noise. I would expect a double bed in the main bedroom instead of 2 singles pushed together. Entertainment is extremely limited considering it is peak season in August. 1 hour a night of either bingo, a quiz or karaoke doesn't feel like enough for a family hotel. We walked past a few other hotels which we could hear music, games etc. The outside pool isn't very clean, good size but felt a bit dirty, also the pool was quite deep for a 10 year old who struggled to touch the floor. There is a toddler pool, but not suitable for a 10 year old. Plates and cutlery were often dirty and not washed properly. Now for the positives... The hotel as a whole is very nice, very well kept (those that say it's dated, welcome to Portugal! Spain is the same, it's called culture). The staff were all very friendly and helpful when needed. A special mention to Lucian who worked the cake shop and bar, very funny and a happy guy who made my daughter's feel welcome and our experience better. Well done and keep up with the good work. The food was good, nothing wrong with it. Different style of food each night. Breakfast was a good choice aswell. Our room was cleaned daily and was a great size, almost to big! My girls had loads of fun in the pool. All in all great hotel, not sure it's a 5 Star, but for the money paid, we had our monies worth and more. Location... I was concerned when I read about how the new town was busy, stag and hen nights etc but we didn't need to go there at night so cant comment. Great location for a family in my opinion. We hired a car and went to aquashow, krazy world, a boat trip with 'allboat' in Albufuria (excellent). Absolutely great family holiday with myself, my wife and my two girls 10 and 12. Would highly recommend. We will try somewhere else next year but that's only because of what we do. But if you are new to The Algarve or want a different hotel to your usual, try this one.

We had a great time here at Grand Muthu du Vale, our girls absolutely loved Edgar, he entertained them in the day and did a brilliant magical show at night.

Just back from the Forte Do Vale in Albufeira and wanted to give a honest review that will hopefully help other people decide if this hotel is the best value for them You always read reviews on here they either say it was great or awful with no real context other than people moaning if there beds aren’t made every day so I thought I’d give a more detailed review to help people get a better all round picture First of all (again in my opinion) this hotel is not a 5* hotel and I would say it is more of a good 3 / average 4* hotel The hotel itself is nice from the exterior but is in a slightly run down part of Albufeira POSITIVES (1) Rooms are massive and have a separate living room and kitchen in them (mainly as you can stay there self catering - which is kind of unusual for a 5* hotel in my experience) Rooms are ok for what you need them for (2) Nice indoor pool with a jacuzzi and steam/sauna room (3) Large Gym area (if that’s your thing on holiday) (4) Air Con really good in rooms (Large units and 1 in bedroom and 1 in living room area) - it was 35oc + every day we was there NEGATIVES (1) Outdoor Pool is a basic small pool for a so called 5* star hotel with basically no day time pool entertainment (2) Hotel advertises as having multiple restaurants however they are spread over the hotel chains 5 Grand Muthu hotels in and around Albufeira and not to just this hotel - Only restaurant on site is called Flavours Restaurant - don’t be mislead by the hotel advertising (3) Food choice is as usual for a foreign holiday hotel - not the best but quite strange is there is not much choice in this hotel when you compare it to a 5* Turkey hotel for example and seems very catered for the foreign customers rather than British people (4) Drinks are very watered down - I challenge anyone to get tipsy on there alcohol 😂 - but not totally untypical for a AI hotel (5) The hotel bar is called Piccadilly’s Bar and again it is very small and basic for a 5* Hotel (6) Evening entertainment is probably the worst hotel I have ever stayed in (bear in mind this is the height of the summer season) - it’s basically non existent except a short game of bingo which the caller drags out like it’s a TV Show 🤷🏻 LOCATION If your there for the partying the New town club strip is approx 1 mile away and can be walked to in about 10 minutes as it’s a straight road from the hotel to the strip (not much there apart from bars/clubs) If you prefer the old town (which is where the main shopping areas are) then that’s about €5 euro in a taxi and about 5 min taxi or 25 min on foot Large Main shopping areas (like a shopping centre) is Algarve Shopping Park - which is about a 15 min taxi ride from hotel - approx €15 - think Trafford Centre/Bullring/Westfield type I went with my family (2 Adults and 2 Kids) so appreciate certain people will look for different experiences then we had but if I had to summarise my experiences I would say This hotel is functional but definitely not a 5* hotel - generally all the hotels in Albufeira look somewhat run down and prob not justifiable in the star rating they are given - I’m guessing this hotel got its 5* based on ticking enough of the criteria boxes (ie safe in room / indoor pool / coat hangers in cupboard etc - you get what I mean - rather than on customer experience) I would say this hotel has more of a business like feel to it than a family focused customer experience feel to it Would I stay there again - Probably Not - This isn’t because the hotel or any of its staff done anything wrong while we was there - it’s probably a couple of reasons (1) The hotel just lacks a bit of character and it just doesn’t seem very customer focused on making sure there clients have a enjoyable experience there (2) Nothing to do with the hotel but being my 1st time in Albufeira I just felt comparing the cost and the overall package and the actual place that the money is better spent going to a 5* in Turkey / Greece etc and the experience would be more memorable Hope this long review helps some people and gives you a real insight and some knowledge into this hotel before you book so you can make the most of what you decide Thanks

The bar tender Lucio made the experience. He was dead sound. Give him a pay raise

Lucia. M in Picadilly Bar was sound, really made the trip.

Tivemos uma estadia muito agradável em família. O hotel é bonito, o apartamento era confortável e o staff foi sempre muito simpático, prestável e atencioso. O buffet era muito bom, com comida saborosa todos os dias (apenas num dos dias não foi tanto ao nosso gosto, mas isso é uma questão pessoal). A piscina estava sempre limpa e foi uma excelente surpresa haver um barbecue com hambúrgueres muito bons, embora fosse interessante haver mais variedade.

Como pontos a melhorar, a limpeza do apartamento podia ser mais cuidada. Apesar de ser feita quando pedíamos, não mudaram os lençóis e o chão não parecia ter sido varrido ou aspirado. A piscina principal tem 1,43 m de profundidade em toda a sua extensão, o que limita um pouco a utilização por crianças, e a piscina infantil é bastante pequena e necessita de alguma manutenção, pois faltam várias peças de cerâmica. No bar, as bebidas podiam ser de melhor qualidade e com mais variedade. Também sentimos falta de mais animação para as crianças, já que a sala infantil encerrava às 13h, o que nos parece demasiado cedo. Por fim, alguns elementos do staff não falavam português e tinham dificuldade em comunicar em inglês. Ainda assim, no geral, foi uma estadia muito boa, tranquila e ideal para descansar em família. Com algumas melhorias, a experiência seria excelente. Obrigado pela hospitalidade!

La habitación, y la piscina

Que los refrescos eran de serpentín o de botellas de plastico

Just returned from a 9-night stay at the Forte Do Vale. First impressions were excellent; the staff were welcoming, and check-in was swift and easy. *(Quick tip: Be prepared to pay a €100 deposit for breakages upon arrival, which is refunded at checkout).* **The Room** Our room was exceptionally spacious and well-equipped. The living area featured a pull-out double bed, and both the living space and the bedroom had their own TVs and air conditioning, which was a huge bonus. The kitchen was highly convenient, complete with a cooker, microwave, dishwasher, and washing machine. An iron and hairdryer were also provided. **Food & Drink** The all-inclusive food was very good, featuring different themes each night to keep things interesting. A major highlight was the option to book restaurants at their three sister hotels in the new town. We tried the sushi restaurant, which was lovely, and I was really impressed that the hotel provided free transfers to get there! The pool bar was also good, run by a very hardworking and friendly barman. **Location** The hotel is brilliantly situated. It’s about a 10-minute walk to the new town strip and a 15-minute walk to the old town (which we personally found busier and livelier). Getting around is incredibly easy; Ubers are very cheap, and we also had a lot of fun using the local tourist train and tuk-tuks. **Things to Note (Minor Gripes):** **The Main Pool:** Be aware that the main pool is a uniform depth throughout (1.43m). My 11-year-old could stand, but it was too deep for my 7-year-old, so we had to buy a pool noodle and inflatables. There is a separate splash pool, but it is strictly for babies. **Sunbeds:** You need to be an early riser! If you want a sunbed, make sure you queue up early; by 10:00 AM, they are all completely taken. **Entertainment:** The evening entertainment wasn't as strong as at other hotels we've visited. It was pretty average (mainly bingo, karaoke, and a magic show). Seating is also very limited, so you need to secure a table by 8:30 PM. **Outdoor BBQ:** The BBQ was just okay. They serve burgers, hot dogs, steaks, and kebabs. Unfortunately, my kebab was still raw in some parts, so I avoided it for the rest of the trip. **Overall Verdict** Despite a few minor gripes, we really enjoyed our holiday at Forte Do Vale. The friendly and hardworking staff are a credit to the hotel, and the great location makes it a solid base for a family holiday.

A localização

A comida nada bem confeccionada , alguns alimentos não estavam bem cozinhados , mas havia muita. Comida E o café não é café era cevada infelizmente que no nosso país temos tão bom café

Buffet buena calidad

El sofá cama necesita un cambio de colchón Hubo que dormir en el suelo

Great food and rooms, very clean and helpful staff

Need more sunloungers, often not enough to cater for the number of people that wanted one

With an amazing view of the city and gorgeous pool. Besides the amazing ambiance and atmosphere I received an immense support of the staff as my friend had a medical emergency. I wish to highlight the amazing service of staff at the reception which included Aakash and his Boss(Forgot Gentleman's name) who was on his toes until my friend was taken to the hospital by the ambulance. I am very much delighted with the service and surely will be coming back more often.

I wish I could extend my stay however this was not possible due to surge in booking.

Ubicacion bien, piscina bien.

Todo incluido para nada, buffet muy poca variedad, bebidas marcas raras y de poca calidad, picoteo entre horas de comida, hamburguesa por la mañana y por la tarde nada, De tres dias comimos y cenamos fuera del hotel,

El apartamento estaba muy equipado y era muy amplio. La zona de parrilla en la piscina. La educación y disponibilidad del personal.

Edgar is a very nice person. I enjoy it to much this vacacions.

Great holiday in the Algarve. Hotel was fine but it is the staff that make it. Reception are super helpful, the entertainment team are fun and Lucian at the bar keeps us entertained and has a knack for making awesome drinks!

Food was always good, especially at the restaurants. Service was very good too, Luciam and Patrick were great bartenders.

We had a great stay at the hotel. Upon arrival we found the safe and balcony door was broken but within 10 minutes of emailing the front desk, they arrived at the room and fixed both of them. The food was fantastic, seafood was amazing! I was a bit sick of only having cakes for dessert by the end though. Since we went early season not all facilities were available but that is to be expected. Staff were all very friendly and great cocktail list.

It was a very family friendly place which included amazing food and staff. The restaurant had a great atmosphere, music and designs. Thanks

- grandes dimensões do apartamento. - móveis imponentes. - apartamento bem equipado. - tv no quarto e na sala. - Boa localização. - piscina interior e jacuzzi agradáveis.

- loiça muito mal lavada. - piscina interior fria. - baratas na zona da piscina interior e jacuzzi. - sofá cama horrível para dormir, sente-se as molas todas. - pagamento sem reembolso das toalhas de piscina. - as duas piscinas exteriores maiores têm exatamente a mesma profundidade: 1,40, o que impossibilita crianças mais pequenas de a usarem. Tem uma piscina de bebés ou crianças muito pequeninas que também não serve para crianças mais velhas. - espetáculos noturnos dirigidos a ingleses. - pequeno almoço com sumos de máquina dulcíssimos, fruta enlatada, compotas enlatadas... Muito àquem para um 5*

Yoandry we love to dance and enjoy how you entertain all people from our holiday! Top Man!! Thank you for everything!!

We have just returned from a 10 night stay at this hotel. I had read numerous reviews before booking, even checking short clips on You Tube - they oversold this hotel!! The hotel is far from grand. I read that it was tired. Exhausted would be more realistic. Extremely dated, it is in need of a complete refurbishment. The rooms are large and have everything you need - however I could not enjoy the space as it appeared and felt unclean and drab. Fabric covered furniture. Too many scatter cushions, rugs, a mouldy washing machine. This would have been grand in the 70’s but not by today’s standards and possibly hasn’t been updated since. Housekeeping minimal. Bird faeces on the balcony floor, furniture and patio doors ( not fresh was there all week and never cleaned) The whole hotel was tired. The pool is missing tiles. The poolside I never saw cleaned once and looked grubby. Dirty marks remained day on day. The furniture cheap and discoloured. Entertainment if any was poor in the hotel bar. No outside seating but lots of unused outside space you have no access to. The food. Your usual all inclusive buffet. This was cold and had cheap cuts of meat. I liked that there is a selection of restaurants you could choose to dine at (off site) these were accessed by the hotels taxi / bus service free of charge. The bus had no air con so was stifling. The receptionist did not explain this came around every 30 minutes or so to transfer so explaining we had a reservation and could we organise transport were told one word. WAIT. No further explanation! The restaurants were a nice change from the buffet - a different environment however don’t get too excited as the food in the most part was poor too. We tried 8 /9 restaurants. None of us fancied the sushi. The Mexican was good - have given this its own review. The Indian - although not to my taste we enjoyed. The Italian La Toscana was by far the best and deserves its own review. Delicious fresh pasta dishes. The rest - terrible. The tapas was cold sandwiches- when asking about the ‘hot’ food on the menu we were told the chef didn’t know! The grill house - pink chicken which we did not eat. They offered us another platter but we declined as by this point had exhausted our fly batting patience! Location: a short walk to a supermarket, the beach, the old town (this was pretty), the Strip - full of young people, drinking and out to shock with outrageous t-shirts for sale everywhere. Our children went for a walk down the strip one evening and said they felt vulnerable- needing to cover their drinks, men everywhere watching them, being asked if they wanted drugs. We enjoyed the sunshine and took trips out most days. If you want a lounger by the pool you need to be at the door when it is opened at 9am. Not enough for all the guests so first come first serve. Visited the designer outlet and found some bargains. A trip on the two tourist trains gave some history and enabled us to see the area. Tuk Tuks €10 and great fun to get around when not wanting to walk up hill or in the hot sun. Uber and taxis very reasonable. We made the most of our time away and enjoyed the sunshine. Unfortunately our experience was not of beauty, but of littered streets, graffiti covered walls, drinking and s*x. A local driver explained that after restrictions were put on Ibiza and Benidorm by Spain this was now the party place for silly young kids!!

En general está muy bien, el personal super amable, el buffet aún que no era muy variado estaba todo riquísimo y la playa a 8 minutos a pie, el agua cristalina pero helada...

La única pega que le pongo son los colchones, el de mi mujer y el mío estaban muy currados, tanto que le tuve que meter un par de toallas dobladas debajo para que no estuviese tan hundidos, y el del sofá cama de las niñas mejor ni hablar...menos mal que son pequeñas y pesan poco.....,

Really great experience at the hotel. Luciam and Patrick were both wonderful. Super friendly and amazing bar service!

Its not a 4☆ its only a 2 ☆. We were put in a room right at the front, it was so noisy car park was under our room. Carlos was quite good he moved us to a quieter place. Rooms were very clean and comfortable. This hotel has a very small pool ,only few sunbeds. The hotel is close to the strip. Its not for over 50's. The queue at the bar were so bad, it put u off to get a drink. I wouldn't be coming back.

Having an amazing time best bar staff in the hotel Lucan friendly and very polite always remembered what my order was very good at his job 🍻

Great hotel. Great service especially from Lucan. What a great bar man he is. A credit to your hotel!

l'ensemble des piscine et l'emplacement de l’hôte l 'appartement est grand et confortable pour 3 a 4 personnes

la qualité des literies nul matelas pourri et tacher de ( Me..... ou de Sp... ou autre matière fécale ) matelas complétement tasser ont sens tous les fer du sommier c'est vraiment abusé a 1500e les 6 nuits les odeurs de nourriture ( grillade avec fumé ) toute la journée autour des piscine c'est vraiment pas cool heureusement que notre séjours était court 6 nuits je ne reviendrais pas dans cette hôtel en famille mieux vaut venir entre amis ou solo ou jeune couple

the buffet was ok at lunchtime , pasta was nice

Nada. Tudo péssimo.

Nem em Portugal nem em qualquer sítio do mundo isto é um hotel de 5 estrelas. Um 3 estrelas no máximo. Quarto antiquado, a cheirar mal, ar condicionado extremamente ruidoso, banheira com cabelos, sofá cama sujo, instalações de comida péssimas, mal frequentado (cheio de bebâdos). Entrámos e saímos em menos de 1 hora e mesmo para devolver a caução das toalhas foi um problema e arrancámos sem a receber. Por menos do que gastámos, fomos para um Pestana verdadeiramente 5 estrelas e com all inclusive à séria. A reação à nossa crítica foi um encolher de ombros, nem sequer uma devolução parcial do valor. 1600€ literalmente para o lixo.

Restuarant staffs And receptionist nice sweet smiling, the food was nice and more of english dishes.

I feel so disappointed with the housekeepers, cannot speak english and the one who usually help us, gives attitude as if she is doing us a favour.

O apartamento precisa de alguns ajustes

The staff are very welcoming helpful and can’t do enough to help

Nothing

Space , plenty of sunbeds, ideal location between old and new towns

Nothing

El poder ir a cualquiera de los buffet o restaurantes de la cadena MGM, para lo que te facilitan transporte de ida y vuelta de tu hotel

Que el bar de la piscina cerrará dos horas antes que la piscina.

Nice staff, good location

Left for the pool, while the cleaner tidied the room and stole my watch that was on the side and upon return I reported to the reception where they said no one stole it and to ask my friend I was in the room if she stole it. Which is shocking.

A limpeza, a simpatia dos funcionários

A comida

Very nice hotel in a good location for getting around the town. The taxi service to other sister hotels was very useful.

Location is around 10 minute walk to the strip,30 minutes to the Old town. Ubers are so cheap if you prefer not to walk. Rooms are massive and everything you need,however are very dated.Cleaning staff are very good. Pool area decent,with good atmosphere and no fight for beds,drinks are fine same as any all inclusive ,however can't get bottled water or non alcoholic beer(not really 5*). Snack bar is nice but limited to burgers overall. Buffet restaurant is nice ,however small and limited choices pf food compared to other hotels.No live cooking stations etc. Use of other restaurants within the Mgm group are good,but with extremely limited menus. Entertainment is just non existent,dont really stay in hotels on evenings anyway.But if you do there is simply nothing on. If you have younger children avoid,nothing for them here. All the mgm group hotels which we have used facilities in the area need renovation.Some areas are a mess and very scruffy for any star rating. Staff are all very friendly and helpful. Wouldn't come back,we've had a good holiday,but accepted from looking at previous reviews what to expect. If your expecting 5* you will be extremely disappointed.Its a low bar 4* at best. Would definitely come back to Albufeira, but woild look to stay nearer Old Town.

Pool area was excellent a little hard to get sun beds

A little bit out of town and a little hard to get a sun bed

pralka była głośna

We recently stayed at this hotel as a party of five, ranging in age from 13 to 73, and it suited all of us well. There was genuinely something for everyone, making it a great choice for families and mixed-age groups. Overall, we felt the hotel offered excellent value for money. The food selection was varied, and the all-inclusive package included a good choice of drinks and cocktails. The local beer was particularly enjoyable. The entertainment was what you would expect from a family-friendly all-inclusive resort, with karaoke, bingo, poolside games, and activities throughout the day. The atmosphere was fun without being overwhelming. All of the staff we encountered were friendly, polite, and helpful throughout our stay. Our room was spacious enough for our needs, and although we were staying all-inclusive, having a kitchenette was still useful. The view from our room wasn’t the best, overlooking a small road and the rear of another hotel, but another room in our party had a lovely pool view. There were a few areas where improvements could be made. The pool could do with a deeper clean, as there was a green film around the edge which may have been caused by a build-up of sun cream and general use. We also experienced a minor issue with housekeeping. One day, several toiletries that had been left on the bathroom side disappeared, including face wipes, face cloths and a small toiletries bag. We don’t believe these items were deliberately taken, but they may have been accidentally discarded during cleaning. We mentioned it to reception for information, as it was frustrating to lose items that had been left out for daily use. Another small downside for us was that the gym doesn’t open until 9am. A few members of our group would have happily used it earlier, particularly around 7am before the day got going. Similarly, coffee as part of the all-inclusive package isn’t available until breakfast service begins. As we had a few early risers in our party, it would have been nice to be able to grab a coffee before breakfast. That said, if you’re not planning an early workout or an early morning coffee, this is unlikely to affect your stay. It’s worth noting that this is not a luxury five-star hotel, but the price reflects that. If you’re looking for a high-end luxury experience, you would likely need to spend considerably more. For the price paid, we felt the hotel delivered exactly what was promised. The location is excellent, with the New Town around a 15-minute walk away and the Old Town around 20 minutes on foot. This does mean the hotel may attract groups looking to enjoy the local nightlife. During our stay, there were several groups staying at the hotel, but everyone was respectful and simply enjoying time with friends. We did hear some noise from a neighbouring room in the early hours on one occasion, but it was limited to conversation rather than disruptive behaviour. As with any hotel, your experience may depend on who happens to be staying nearby. We only visited the Old Town once during our five-day stay, spending most of our time relaxing by the pool, which was exactly what we wanted. Overall, we wouldn’t hesitate to recommend this hotel to anyone looking for a well-located, good-value base for a holiday in Albufeira.

Perfect location. Clean spacious rooms. Excellent facilities. Entertainment fabulous especially Muss He made our holiday. Getting everyone to join in. Food excellent. Lots of choice

Hôtel pas loin de la plage. Repas correct.

Équivaudrait à un hôtel 4 étoiles, et pas à 5 étoiles.

Entertainment was ok for a hotel and it was a short ride or a long walk to town. You could go to other hotels in the group that were nearby and the staff are all really nice with a free shuttle service.

Allowed the stag parties to start drinking very early, drinks were not very good you pay extra for premium drinks but you don't expect them to be not as effective. Probably the worst food in the group of hotels, not probably it was. Most of the dining opportunities were closed as not season which is fine but tell people in advance of booking.

Positives Large Rooms and balcony’s Receptionists very helpful and friendly Didn’t have to run to get sun beds Irons and ironing boards in room Washing machines Clothes airer on balcony (bring pegs) Fresh towels and cleaning daily Large fridge freezer and very cold fridge Shop nearby Ubers amazing got picked up within 2 minutes everytime and so cheap used them about 6 times Free shuttle bus to take you to any of the sister hotels from 8am till 11pm great service Towel hire €5 for your stay non refundable Free safe No noise from other rooms, nice and quiet All staff friendly Games room cheap €1 for most things Restaurant small and intimate and never big queues at buffet (wine, beer, soft drinks and juices available at every meal) Old town is lovely, Uber down to there around €6 and nice square, restaurants and beach front All tobacco shops same price so no point searching around each shop. Cheaper at Faro airport Faro airport on return journey has Subway, Burger King, Pizza Hut, Costa, a pub, a restaurant and few small shops. Don’t head to gate too early as minimal seats so you’ll just end up standing Spa within hotel and indoor pool (need to wear swimming cap in that one) Algarve Shopping Mall nice, plenty of shops and restaurants and only €8 in uber from hotel takes about 15 mins Negatives Umbrellas round pool dangerous and fly with wind so you have to hold pretty much whole time Pool freezing Air con not amazing but as in may not as hot so could manage (main air con bit on balcony can be loud) Dolphin watching and caves trip terrible don’t waste your money (didn’t see any dolphins, couldn’t go into caves and boat very choppy) Beach is down hill so it’s an uphill walk back after a long day so consider an uber as only €4 Drinks terrible all very watery and didn’t taste nice at all, ended up going to local shop to get drinks at times No Ice creams in restaurant at meal times Bbq snack bar round pool not good (burgers pink and nuggets and chips cold and hard as sat for long periods) Some food in restaurant ok but hit and miss you can use the sister hotels and book the other restaurants within the MGM group but wouldn’t recommend the Mexican as it was terrible, restricted menu, food had no taste Hairdryer in bathroom very low power so takes ages to dry Evening entertainment boring (bingo, karaoke, dancing all at 9pm for an hour) Daytime entertainment boring same thing (darts, stretching or aqua aerobics) and lady blowing whistle constantly Queues at pool bar all the time and lady has to wash up cups manually herself when she runs out. The man who runs bbq stands nearby but never helps bar staff struggling with long queues.

Desayuno y colchones correctos ,buena conexión tren turístico para evitar subir cuestas desde el casco aniguo

En general anticuado en mobiliario y decoracion

Location appartement

Meubles un peu anciens

TODO

EL SOFÁ CAMA NO SE PODÍA DORMIR TE CLAVABA LOS MUELLES.

La habitación, la piscina y el desayuno

Las comidas y cenas repetidas pero podíamos ir a varios hoteles de la cadena y la vd que eso lo mejoraba mucho

Las comidas.

Las animaciones, por el idioma. No comprendia nada.

I loved the location. I loved you could go to the sister hotels and dine there.

Food wasn't wonderful. Same most days. The drinks were definitely of a poor quality. As the week went on there definitely was a better choice. Seemed to be getting busier. Entertainment was poor.

Staff very professional and friendly and assisted with any queries. Great pool and games room.

Only snag had to rent the pool towels and not a deposit slightly older 5 star building but maintained very well with some plush decor

Muss-Leya the entertainment man was a great guy and made every day fun. Always had a laugh with us and we will miss him ! Guys behind the bar and at the restaurant were all great too. Food was great. Drinks were great. Hotel spotless room was cleaned every day. Enjoyed playing water polo, Baldy’s versus non Baldy’s was a great laugh ! Every day was either fun or chilled, whatever you felt like doing. We would definitely come back. The strip is very lively the old town is lively but with its own charm. Quiet immediately around the hotel. Piccadilly bar had something on every night and we’d try and squeeze a last drink or 2 in there after doing the strip or the old town after dinner. Pool bar opens at 11am and they have a bbq on the go doing burgers and kebabs etc…. So you can either eat that or pop into the cake shop if you need something to keep you going (all included on the all inclusive). They do little tubs of ice creams at the pool bar too on the all inclusive so just ask. We have just got back and have nothing to moan about. Gym is good too.

Very good hotel clean and good location to the old/new town. 5 nights short break good deal