One Silao vs Similar Hotels

Mixed reviews on room quality with specific complaints about noise and small TVs.

High-quality and comfortable bedding are noted positively in the reviews.

Leves a moderadas deficiencias: Internet no funcionó, la televisión no funcionó bien y tardaron en entregar toallas.

Rooms were reported as large and comfortable but also cold, affecting the overall sentiment.

Several mentions of the room not being cleaned, with specific complaints about odors.

The reviews highlight clean rooms and overall cleanliness as a strong point.

Muy positiva: varias reseñas mencionan explícitamente 'Las instalaciones están muy limpias'.

Several reviews mentioned cleanliness positively, but there was also a report of a dirty room upon arrival.

Location is frequently praised for its proximity to the airport and amenities.

Convenient proximity to the airport and free shuttle service enhance the location appeal.

Standard quality for this hotel tier

Great location mentioned near the airport and downtown with easy access.

Generally positive remarks on staff attentiveness and service quality.

Multiple mentions of friendly and helpful staff indicate high service quality.

Negativa: múltiples quejas sobre atención en recepción (empleada prepotente, falta de apoyo y presencia del personal).

Overall positive comments about the staff, although there were mentions of slight improvements needed.

Food quality received positive feedback, but some issues noted with service timing.

While the food is generally rated well, some reviews mention lack of variety.

Negativa/moderada: quejas sobre la política de no permitir ingresar bebidas y la ubicación/lejanía de los asadores.

Positive remarks about the breakfast and restaurant services.

Amenities were appreciated but some complaints about noise affecting comfort.

Spa, pool, and breakfast options receive positive remarks, indicating good amenities.

Mixto pero predominantemente positivo: se elogian instalaciones y el parque, aunque hay problemas con internet y que los asadores están lejos de las albercas.

Facilities like the pool and gym received positive mentions.

Concerns about pricing and not honoring booking prices.

Positive experiences testified by guests suggest a good value for the price paid.

Standard quality for this hotel tier

Reports of good deals and satisfactory services for the price paid.