Taman Persisiran Jeragan
Taman Persisiran Jeragan, Jalan Persisiran Juragan, Mergong, 05050 Alor Setar, Kedah, Malaysia- Attraction
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LocationGuest Experience
About this hotel
Convenient Location:
Located in the heart of Alor Setar City, the hotel is situated opposite the Lotus hypermarket, offering guests easy access to shopping and dining options.
Modern Rooms:
The rooms at Grand Alora Hotel are contemporary and equipped with essential amenities like a safe, flat-screen TV, and tea/coffee making facilities for a comfortable stay.
Facilities and Services:
Guests can enjoy complimentary Wi-Fi, a fitness centre, meeting/banquet facilities, and a 24-hour front desk with free parking, ensuring a convenient and hassle-free experience.
To book your stay at Grand Alora Hotel and experience the perfect blend of comfort and convenience, visit our website now.
Nearby Attractions
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Kompleks Rumah Kelahiran Mahathir Mohammad
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Important Information
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Car hire
Dry cleaning
Non-smoking throughout
Private parking
Outdoor pool
Daily housekeeping
Designated smoking area
Accessible parking
Parking garage
Concierge service
Wheelchair accessible
Kid meals
Toilet with grab rails
Kid-friendly buffet
Coffee Shop on site
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Breakfast takeaway containers
Key card access
Room Types
Executive Deluxe King Room
Up to 2 guests46 sqmDouble bed (131-150 cm wide)
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as mountain views. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
46 sqm
Mountain View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeDeskSeating AreaToiletPrivate bathroomSlippersSatellite channelsSofa
Premium Executive Suite
Up to 4 guests88 sqm2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
This spacious suite includes 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The suite's kitchen is available for cooking and storing food. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 3 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
88 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteBathrobeDeskSeating AreaToiletPrivate bathroomSlippersSatellite channels
Grand Alora Suite
Up to 2 guests130 sqmQueen bed (151-180 cm wide)
This spacious suite is consisted of of 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. The suite's kitchen, which features a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as mountain views. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
130 sqm
Mountain View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteBathrobeMini-fridgeRefrigeratorDeskSeating AreaToiletMicrowave
Executive Suite
Up to 2 guests57 sqmSofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide)
This spacious suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Sofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
57 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeDeskSeating AreaToiletPrivate bathroomSlippersSatellite channelsAdditional toilet
Signature Deluxe Twin
Up to 2 guests42 sqm2 Twin bed (90-130 cm wide)
Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as mountain views. The unit offers 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
42 sqm
Mountain View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskSeating AreaToiletPrivate bathroomSlippersSatellite channelsHardwood or parquet floorsDining area
Signature Deluxe King
Up to 2 guests42 sqmQueen bed (151-180 cm wide)
Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as mountain views. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
42 sqm
Mountain View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskSeating AreaToiletPrivate bathroomSlippersSatellite channelsHardwood or parquet floorsDining area
Corporate Suite King
Up to 2 guests50 sqmDouble bed (131-150 cm wide)
This suite features 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
50 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeDeskSeating AreaToiletPrivate bathroomSlippersSatellite channelsAdditional toilet
Signature Deluxe
Up to 2 guests10 m2King bed (151-180 cm wide)
1 King Bed
108 sq feet
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
Room details
10 m2
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioningHair dryerBathrobeDeskPrivate bathroomSlippersSatellite channelsElectric kettleBidetRoom service (limited hours)Daily housekeeping
Deluxe Twin Room
Up to 2 guests27 sqm2 Twin bed (90-130 cm wide)
Rooms are fully carpeted and modern. Includes a flat-screen TV, a wardrobe and an electric kettle. The attached bathrooms come with free toiletries and a hairdryer.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
27 sqm
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskSeating AreaToiletPrivate bathroomSlippersSatellite channelsInterconnected room(s) availableHardwood or parquet floors
Deluxe King Room
Up to 2 guests27 sqmDouble bed (131-150 cm wide)
Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as mountain views. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
27 sqm
Mountain View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskSeating AreaToiletPrivate bathroomSlippersSatellite channelsHardwood or parquet floorsDining area
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(1,682 total)
Provider-sourced guest reviews.
7/10
Reviewed Sep 9, 2026Staff was friendly.. food was good
Need renovation
8/10
Reviewed Sep 8, 2026The room was very spacious, beautiful, and well-maintained. It was functional, comfortable, and in very good condition. The food at the coffee house had a wide variety of choices and looked very appealing. Everything we tried tasted delicious as well. Overall, we had a very pleasant and enjoyable stay.
The swimming pool area seemed a little neglected, and some leaking issues had not been repaired. The corridors around the gym and pool also looked somewhat untidy, with towels left on the floor. With better maintenance and attention to detail, the pool area could become a much more attractive and relaxing space. Adding some potted plants and improving the overall cleanliness and appearance would make a big difference. In addition, I found that the room service closed rather early. I wanted to order a coffee before 10:00 p.m., but unfortunately, the service was already closed. Extending the room service hours would be more convenient for guests.
9/10
Reviewed Sep 4, 2026Great stay
8/10
Reviewed Sep 2, 2026hotel cantik,tempat strategik,sarapan best bnyak pilihan,bilik luas,katil selesa..
tandas je..shower hujan x fungsi,mujur ada shower lain tpi tu laaa kurang best..lepastu lampu kurang,bilik gelap je hanya ada table lamp..yang lain puas hati...
10/10
Reviewed Sep 2, 2026Fantastic
Not at all
6/10
Reviewed Sep 1, 2026Location. Breakfast.
Rundown & spoilt furnitures. Heater not hot.
6/10
Reviewed Aug 11, 2026Yes
Yes, only the was hot water problem the first night
4/10
Reviewed Aug 7, 2026In the city centre
Its dated. -The wallpapers along the corridors are peeling. -The bathroom shower cubicle ( the edges) not cleaned (moldy n slippery) -Only 1 very small tube of shampoo n 1 very small tube of soap to be shared with roommate - cleaner only made the bed but didn’t wash the dirty cup
8/10
Reviewed Jun 20, 2026Room very clean.easy parking
9/10
Reviewed Jun 15, 2026The king bed was enormous. The room ambient was excellent. Good shower.
nothing
10/10
Reviewed May 30, 2026Good
7/10
Reviewed May 29, 2026Everthing ok
Just ok, but next time tolong sediakan bantal lebih sikit …. Satu je x cukup …. But overall ok … ☺️
8/10
Reviewed May 24, 2026Breakfast
The bed, not comfortable no
10/10
Reviewed May 15, 2026Everything.Thank you all receptionist and staff. Room very clean. Thank you for helping about the lost of our stuff.
9/10
Reviewed May 11, 2026Semuanya terbaik.Ni kali kedua stay dekat sini.Berdekata. dengan Lotus dan kedai2 makan.
Manager masa pengurusan dekat dobi tu sombong.
1/10
Reviewed May 10, 2026The room is full with bedbugs and made my body itchy and redness.
3/10
Reviewed May 6, 2026Dekat dengan kedai. Dekat dengan lotus. Dekat dengan tmpt makan
Dapat bilik aircond panas.
10/10
Reviewed Apr 30, 2026Room space
Coffee House presentation too underocotive
8/10
Reviewed Apr 29, 2026Convenient with many shops nearby
7/10
Reviewed Apr 27, 2026LOCATION
housekeeping
10/10
Reviewed Apr 21, 2026Hotel in a great location. Nearby to Lotus’.
None
6/10
Reviewed Apr 13, 2026Goid
Water heater not function well
9/10
Reviewed Apr 2, 2026The staffs are extremely helpful. We was vegetarian and the chef decided to do a separate food for us.
Bed was high for me.
10/10
Reviewed Mar 30, 2026keselesaan dan keluasan bilik yg di tempah sangat sesuai untuk keluarga yang mempunyai anak kecil
kebersihan tandas perlu diperbaiki
8/10
Reviewed Mar 21, 2026Location
Cannot find carpark link to hotel lobby.
6/10
Reviewed Mar 16, 2026Location. Convenient
Advised to look into the room Cleanliness. Noticed that there were Multiple Stains on bed sheet, dirty shower faucet where dirts are stick on the faucet holes.
10/10
Reviewed Mar 8, 2026No smart TV
2/10
Reviewed Feb 23, 2026The Property should be classified as two stars NOT a four stars as claimed.
8/10
Reviewed Jan 29, 2026DEKAT DGN KEDAI, Pasaraya. Bilik bersih selesa. Bantal pun selesa.
LAMPU BILIK MINIMUM,
10/10
Reviewed Jan 27, 2026Everything was perfect! Keep up the good work
Nothing
8/10
Reviewed Jan 22, 2026Good location
8/10
Reviewed Jan 19, 2026Kemudahan bnyk
Tiada
5/10
Reviewed Jan 19, 2026sarapan lengkap dan lokasi memuaskan
keperluan seperti peti sejuk tidak disediakan di dalam bilik, perlu minta di kuanter baru di hantar ke bilik toilet ok cuma sabun tidak disediakan
3/10
Reviewed Jan 19, 2026- only 2 bath towels with stained provided,no small towels for floor n other usage,no simple slippers as provided before,iron without iron board. - house keeping cleaned the room but didnt change the towel
6/10
Reviewed Jan 19, 2026ok sjh
Ada kerja kebaikkan
5/10
Reviewed Jan 17, 2026Nil
Not bright lighting in the room
9/10
Reviewed Jan 15, 2026Breakfast good👍
4/10
Reviewed Jan 15, 2026近くに大型スーパーがあること
室内が暗すぎて、デスクライトもないため仕事ができない。
5/10
Reviewed Jan 15, 2026Rooms was unlike my last stay in the hotel. Facilities was not up to standard. Booking confirmation was not met. Room was switched upon check in.
Why was one of the roomswitch to a different one from booking.com
9/10
Reviewed Jan 15, 2026The receptionist and the restaurant staff were extremely friendly, housekeepers were helpful and responsive, they set up table lamp for us. Love the shower, water pressure was strong, air con was cold enough, breakfast buffet and dinner were tasty.
The light was too dim in the room, no ceiling light in the room. Room became very dark at night.
7/10
Reviewed Jan 14, 2026Staff is good. Nice ample parking for VIP
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly staff
- •Good location
- •Comfortable rooms
Areas to consider
- •Cleanliness issues
- •Old amenities
- •Inadequate lighting
Cleanliness
6.43/10Several reviews mentioned issues with cleanliness in rooms and bathrooms.
Service
8.4/10Most reviews praised the friendly and responsive staff.
Location
8.44/10The hotel is well-located near shops and attractions.
Room Quality
6.89/10Some guests mentioned the room lighting was poor and there were minor issues.
Amenities
6.92/10Amenities showed signs of aging and needed improvement based on multiple reviews.
Value for Money
7.88/10Guests felt the price was acceptable relative to the experience.
Food and Beverage
6.93/10Food quality was mentioned positively, though options were sometimes limited.
Overall Experience
7.3/10Guests had a balanced experience with both positive and negative aspects.