Dolphin Cove

The quiet Clean Atmosphere Staff Food and drinks on property

Nothing

Staff was amazing! The GM Ms. Scott was super sweet and ever so helpful. Amanda and Ashleigh at the front desk did everything they could to help us enjoy our stay. The restaurant was a welcome surprise, the food was excellent and as was the service.

Location is a little far from town so you had to take a cab or have a car to access things but not a deal breaker I would stay here again

Over all the hotel was great loved the restaurant

The room floor wasn’t swept or mopped..hair was all over the floor from previous guests.

Everything

Quiet. Amanda at reception was great.

Food at the restaurant was fantastic, as was the service of the entire resort. Very friendly.

Prices at the restaurant are insane. I get a resort will have a higher price, but this is extortionate. The only other downside was the floors in the apartment were filthy. They look clean, but due to the tile having a wood grain pattern, walking around bare foot made our feet black the entire time. Clearly, they need a deep clean.

I love the quiet ambiance of the property.

I felt the room was not refreshed before we came. It had a few insects that were not alive and the bed had hair in it.

All of the various meals were great, but it was great to make our on meals in the apartment. All of the staff were so helpful and could not do enough to ensure we had a great stay.

There was nothing that we didn't like.

The property is clean and quiet, the staff is accommodating polite quick with any request

Nice set up

Needs a good cleaning especially bathrooms and need to be updated

Quiet, private

A little costly

Very nice apartment 👌

Everything was clean and very spacious. Staff was amazing

Bathroom can be updated

Comfortable bed; bedroom plus living area w kitchenette;

Small bathroom; shower built for men. No safe in room, no Kleenex, most TV stations were junk. Issue w neighborhood barking dogs, which Management resolved while we were there.

Spacious, good kitchen area. Pool and gym very good. Top quality restaurant.

Not enough cutlery and cooking utensils

I love the hotel, very friendly staff and clean overall my stay was excellent

Nothing

The resort is very nice, all the rooms are very spacious and clean. We enjoyed the hot tube as well as this is very nice option to use...also the food in restaurant is great, unfortunately very, very expensive...

The staff at the reception is with no smile, they look they are boring unless they didn´t have so much to do...restaurant offers really great and tasty food, but prices are really high - commented also from our neighbours...

I thoroughly enjoyed the space of the 1 bedroom apartment as well as the utensils provided such as microwave oven, stove and fridge. Additionally I liked the jacuzzi facility at the hotel and the gym which were in tip top condition.

The bathrooms could be upgraded to be slightly bigger and better water pressure for the shower. But this is only minor points. Everything was truly great

Automiete vor Ort war möglich. Auf das Auto ist man dort auch angewiesen um flexibel zu bleiben. Ansonsten ruhige Lage und entspannent, mit Fitnessstudio, Pool und warmen Whirlpool.

Die Mommunikation über Booking fand nicht statt, sondern eine seperate Mail musste verfasst werden.

Palestra ottimo ristorante

Non c’è Wi-Fi no intrattenimento No programmi di escursioni

Fantástico

Convenient

Gate Access should by remote on exit …. Imagine having get out of your Nehru to put the code and it’s raining

Gemütliches Apartment mit toller Ausstattung

Die Klimaanlage war nicht individull regelbar. Es gab keine Adapter für europäische Stecker.

Cleans and Quiet

Gate access it completely clear

Sehr freundliches und hilfsbereites Personal. Mir hat die Ruhe in der Anlage sehr gefallen. Das Apartment war angenehm groß und gut ausgestattet, die Internetverbindung zuverlässig und schnell. Die Anlage liegt etwas abseits, doch man kann direkt im Hotel ein Auto mieten, was ich sehr vorteilhaft fand. Der Strand ist fußläufig erreichbar. Auch das Gym ist gut ausgestattet, und die gesamte Anlage wirkte gepflegt. Im Restaurant war das Personal durchweg freundlich, zuvorkommend, hilfsbereit und aufgeschlossen. Die Qualität der Speisen war ausgezeichnet, den Preis wert und fügte sich stimmig in das positive Gesamtbild des Hauses ein. Generell gibt es hier nichts zu bemängeln. Vielleicht nur eine kleine Anregung: Beim Reinigungspersonal könnte ein fester Standard eingeführt werden, was genau gereinigt werden soll – mal wurde gewischt, mal nicht. Positiv überrascht hat mich jedoch, dass sogar die benutzten Küchenutensilien mitgereinigt wurden.

Nice and clean

Das Restaurant war super, sehr gute Küche, man erreicht zu Fuß in 5 min den Strand. Bei allen Fragen hat das Personal immer geholfen. Wir haben uns sehr wohl gefühlt, wir kommen gerne wieder

Clean room, great gym and pool area, 5 star restaurant

The restaurant was exceptional . I like the GYM and jacuzzi. Thanks to the house keeping team leader. She really quick solved the issue in our room. And she was very helpful and welcoming:)

The front desk staff was extremely unprofessional. Her name is KIM. With a pair of glasses. Not only did she show a bad attitude, but they also lied about the hotel’s occupancy. We confronted her when we did check out, she said was misunderstanding…This kind of behavior is unacceptable and made the stay very disappointing

The cleaning crew

Liked that it was secluded, but did not like the amount of lizards around

Our stay was really nice and cozy. Best sleep we had in forever because the beds were soooo comfortable! The reception desk agent, Kim was so friendly and helpful. I utilized the gym and the pool which were both in great condition. Can’t wait to go back!

We enjoyed breakfast on our 1st day however the restaurant closed for breakfast and lunch after our 1st day. We were disappointed as the location is secluded and there are no other food options available in the area.

Lack of food options in the area the restaurant was closed for Lunch and breakfast after our 1st day. Need to fog/spray for mosquitoes. We found while walking around the premise's there were a lot of mosquitoes.

Great place for someone travelling on business

Hotel is beautiful, only one restaurant(delicious) with limited hours but nothing else in walking distance. Limited interaction with staff but they were nice enough. Given the layout, someone should definitely walk you to your room as the check in entrance is different to the room entrances.

Was short but nice stay!

I stayed at this location it appeared to be a new construction which I was pleased with which was actually the disappointing part because when I checked in, and came back from dinner the power was out. A property that nice should have had a back up generator. The floor in the bedroom was also partially flooded when I woke up in the morning. When I went to check out I was not compensated in anyway after expressing my displeasure. Not even as much as a complimentary breakfast for my inconvenience. I would not recommend.

The pool and jacuzzi were out of order

We had a very nice and relaxing stay at Dolphin Cove. The staff at the front desk and the clubhouse restaurant were superb.

Love it. Clean safe environment with friendly staff that go above and beyond. Only wish they had a ice machine

Beautiful location, peaceful hidden gem!

This property is the best!!! Check in was a breeze! Staff was extremely helpful! The restaurant is the best on the island! I will definitely be back!!

It was an amazing location, quite and beautiful

Great

Awesome staff and very nice inside.

This is my 5th stay. I like the location and it’s quite calm and peaceful. My dislike the automatic gate wasn’t working. Other than that it’s always a pleasant stay and I’m always greeted with a bottle of wine on the kitchen counter.

I’ve stayed at many properties on the island and this was by far my best experience. Room was nicely updated and clean, with modern appliances. Overall the property is peaceful and very well maintained. Only issue was the gate was open the entire time which is not a big deal but I did expect it to be closed at some point for that extra security. Also Expedia mentions a complimentary bottle of wine would be received but I only received complimentary water. Also not a big deal.

Great staff. Lovely clean rooms

Lovely property. Accommodations were cozy, spacious and well appointed. Bathroom needed some more TLC for cleanliness. Would definitely return.

Very great customer service and a smooth check in and check out system. Room service was also very accommodating.

The restaurant was amazing! The room is very nice and comfortable and the staff was great!

Very quiet and very clean

The ambience is so relaxing, the rooms are spavious & the food "Chef's kiss" amazing

This property was immaculate. The rooms and pool area are very well looked after.

Convenient location. Modern rooms. Very clean

Nice place to stay to be away from crowds etc. Restaurant really good. Workout room had a nice set of free weights.

I loved everything!

The kitcen was good on the pictures.but the quality of the equppmemt to make food was not present.What was present was bearly enaugh to make a breakfast. In addition I had my bisycle there.They had no facilities to keep a bike safe.I was forced to carry my bike to the 3 floor and not even alowd to keep it out side the door but to further carry it trough my room to my own balcony.This definatly soured my stay there.Please buy a bike rack as its an easy fix

The rooms are beautiful and I would definitely stay here again

The accommodation was absolutely wonderful! The staff was incredibly friendly and attentive, making us feel right at home. The location is perfect, offering easy access to nearby attractions. The place itself has a charming and cozy atmosphere, and it’s very well-equipped with everything we needed. The pool and jacuzzi were fantastic, providing a great way to relax after a day of sightseeing. Highly recommend!

The bed was nice and comfortable

We liked the fact it was an apartment. The gym was well equipped. A relaxed atmosphere. The staff we're pleasant and polite.

The first apartment was poorly equipped with cooking utensils. We liked to cook our breakfast daily. Although we requested 1st floor 3 months in advance none were available. Washing machine and ice machine in freezer not working. Only 1 bedside table lamp. No plugs in any of the basins and bathtubs. Toilet seat moved 3" each way. Drawer front in kitchen fell off on first use. Pool cold. Toilet rolls limited. After complaining we were given another apartment on 1st floor and well looked after. Our original apt should not have been available for occupation. The first week of our 3 weeks vacation were very stressful.

The room was clean. TV needed fixing. Would be nice to have Netflix. The balcony view was amazing. Laundry room was available but I didn’t use it. The staff is friendly and helpful.

The place was sooo beautiful; especially the view outside in the back. I can’t remember the receptionist name but she was sooooooo amazing! I felt welcomed and wanted. I will definitely stay there EVERY TIME I go Freeport.

Rooms are spacious, quite place & nice facilities

House keeping were annoying. They would come twice or three times a day. Sometimes, they would open the door without knocking, even though we asked when we checked in, not to have housekeeping coming to our room at all. Hotels should be green. However, they replaced our towels after one day!!!

Beautiful facility, excellent room and nice staff

Nothing really

The best restaurant we have visited in the Bahamas. High quality well trained staff at the hotel.

Staff provided superior customer service.

Very great place

Everything was great. We stayed in the 1-bedroom villa on the ground floor and had absolutely no issues there. I was terrified about the idea of cockroaches but there was none, I want to flag this as a positive cause in islands like these, you never know. The flat was spacious, clean and had all we needed. The staff was polite and available, I asked for some extra shampoo and conditioner in the reception and it was provided promptly. The view was so nice, and we even used the pool, it is cleaned daily and has a very good space to chill with sunbeds etc. There was so many towels in the bathroom, changed daily, I loved that. Housekeeping staff was friendly and professional, we felt welcome. We rented a car and parking was free and inside the structure (i.e. not parked in the street).

All went fine. I just want to write a couple of point for improvement / recommendations, but this is minor and it’s more for people to be aware of what to avoid, so that you are not “milked” as it happens often in touristic places. - The hotel has a car rental service, which is convenient but quite pricy. We were given a daily rate of about 200$ incl. insurance, which we found absurd. We rented via Avis (at the airport) and paid way less, about 120$ incl. insurance. - The restaurant of the hotel is really good, but we weren’t thrilled about the service. Everybody was nice, but we really had the feeling of being walking wallets. No need to try so hard to sell. We walked in, restaurant literally empty (only 1 family dining there) as it was already 20:30. The waiter goes “do you have a reservation?”, I think they wanted to give a professional/ fancy/ gourmet sort of vibe. Until here, all good. I gave my name and we were asked to wait so that the table could be set outside (I asked for that as there was like 15 degrees Celsius inside, they kindly accommodated us). Then they gave us the drink list and literally 1 minute later they were asking us what cocktail we wanted. We got it, and 1 minute later we got the table. I mean, maybe it’s me and I don’t get it, but what was the point of that? If they table is ready in literally 2 minutes, just let us look at the wine and cocktail list and then we can order directly at the table… it was a strong tentative in getting everything us to consume 2 drinks per person, I found it quite obvious. And again I understand that people want to make profits, but it was just so obvious… Finally, at the end, when we handed the credit card to the waiter, he put it in the machine and literally whispered to his colleague “finish this off” and walked away. Like, hello? Not very convivial. Food quality is very high though, so if you don’t care about the high prices and like the fancy vibes, then this is the place for you.

Very quiet and peaceful which is what we wanted! There were a few small improvements I would have liked, like a toasty hot hot tub open past 7 pm and a good thorough mopping of unit floors, but otherwise the facilities were nice, the kitchen made self-catering easy, laundry facilities convenient, and the staff could not have been kinder and more friendly. Be aware that you definitely will want to rent a car, and can easily do so from the property.

The Restaurant on was a hit and remains consistent with the quality of food and service.