Wakamatsu Hot Spring Resort

Wakamatsu itself is the experience when in Hakodate

Das Zimmer mit Meerblick ,es war zudem trotz Strassennähe sehr ruhig und das Schlafen war sehr bequem

Wir hatten den Eindruck ,dass es überall sehr nach Schimmel gerochen hat ,insbesondere aus den Klimaanlagen ,wir fanden zudem den Essenssaal sehr unbelebt und düster

The staff was friendly.

We were very surprised how dated the property was and how much we paid for such a dated property. The internet was spotty and slow. The carpets were stained. It's really a shame that the beach is not really usable.

Гостепреимный персонал🕺🏻 Индивидуальный онсэн

THE RESORT IS EXCEPTIONAL FOR ITS SERVICE, STAFF, AND OVERALL AMBIENCE AND COMFORT. THE BEST RESORT/HOTEL WE HAVE STAYED IN HOKKAIDO THUS FAR.

NIL

Traditionelles Ryokan mit tollen Meerblick, fantastischen Essen und schönem Bad - sowohl Gemeinschaftsbad als auch privat ohne Aufpreis.

The room face the ocean and is truly beautiful. The hotel people are very nice. The whole experience is exceptional!

The huge views from our room over the deserted beach and the peace.

ロケーション、食事、接客、サービスの手配等、ほぼ100点満点です。

ありません。

We loved everything about the ryokan - the location, the beautiful Japanese decor, the exceptional cleanliness and the excellent onsen experience. The staff was polite and helpful and in particular Miku-san, Karen-san and Rina-San stood out for their warmth.

We are vegetarian and had informed the ryokan beforehand. Whilst meals were included in our package, the ryokan expressed inability to prepare vegetarian fare given the holiday week. We were provided a vegetarian meal only one night and for breakfast on the last day. The two meals were exceptional- delicious, very aesthetically presented and seasonal and we enjoyed them very much. It would have made our stay perfect if we were provided vegetarian meals everyday of our stay.

Amazing full Japanese Ryokan experience best we ever been. Amazing dinner, breakfast with a view. Fully attentive staff.

Location is a bit out of the way you go there to stay there but that’s good for 1-2 night max.

服務人員親切，房間面海，懷石料理

沒有

Excellent hospitality, clean room! Wonderful food!

Nothing!

Old world, traditional charms. Great services, professional staff and excellent food.

Nothing

スタッフの対応が良かった、食事が美味しかった、布団が良かった、景色が良かった

旅館内の施設が少なかった

Aussergewöhnlich schönes Ryokan, sehr schöne Zimmer mit Blick aufs Meer, wunderbar feines Essen und sehr freundliches Personal. Ein sehr empfehlenswerter Ort!

Great stuff. So nice and polite. Fantastic! The best! Nakaisan (restaurant staff). Meals were fantastic. Would definitely go back for the service.

A little pricey. My father in law liked to watch TV and bring older he thought the TV was too small. Minor point.

Excellent service and marvelous food.

La cuisine , le personnel

Le tarif !

担当のスタッフの方の対応が良かったです。 緊張せずに高級旅館で滞在できました。 なんといってもお料理の美味しかったこと、またいただきたいです。

気のせいか、ロビーに入ったときちょっとだけカビ臭が気になりました。お部屋は大丈夫でした。 お部屋のお風呂が露天風呂と勘違いして、結構な金額のお部屋でした。

Beautiful wood design, excellent dinner, clean & relaxing

I like the location. Easy access to many places of interest.

One friend is a vegetarian and we were being charged additional for the vegetarian prepared to replace the Japanese traditional meal. The vegetarian meal was not value for money. Given the amount paid for the stay, we didn't get any value for money in terms of amenities provided, varieties of drinks, availability of coffee in common area.

Extremely friendly and caring staf. Excellent property and a very enjoyable Ryokan

A good, authentic ryokan with an interesting interior. The staff were very hospitable and did their best to accommodate all our requests. Both breakfast and dinner were excellent—delicious and beautifully presented. Our friends from America were very pleased and got to experience true Japanese ryokan.

Nothhing.

The amazing family hospitality the service was incredible

Nothing

The staff there are super amazing, we had some minor issues during our stay. They dealt with the issues perfectly and created wonderful experience. The way they handle complaints really reflected their standards and their values.

It may be the problem of last customer who I don’t know why left their very personal clothing at the bathroom at a very secluded corner and caused the cleaner was complained about the hygiene issues. This message is to customers ! Take your personal staff with you, no one want to see any disgusting worn underwear staff hanging in the bathroom behind the door. Remember that !

Breakfast was nice - traditional

Nothing specific - a bit further from town and main area

It was very personal and attentive from the moment our taxi stopped in front of the ryokan, the staff came out immediately to greet us and take care of our luggage. They even wiped our luggage wheels clean before carrying into the ryokan. Room was old fashioned (well is a ryokan since 1922) but very clean, very well kept, and is very nice to have a different feeling from the usual chain hotel with buffet meals 😆. We had a good rest, very peaceful feeling, private bath was spectacular. It was an experience that we all enjoyed and glad we chose something different to stay at Hakodate.

Probably two things: Price is considered kind of steep to us as we have stayed in Toya onsen hotel before and they charged much lower. However this is ryokan style and we had never tried ryokan before, so I am not too sure whether the higher price is normal among ryokan. Another thing to take note is the food. They offered very traditional Japanese authentic food. Many raw and fresh seafood on the plate, so if you don’t like raw food, better mention to them when they send email to inquire. They will take it seriously and plan accordingly. Better don’t ignore their meal requests as they can’t make adjustments when you are at their ryokan.

This was our absolute favorite hotel during our entire trip to Hokkaido! The hotel is incredibly beautiful, with aesthetic details everywhere you look. Everything was spotlessly clean, and all the staff were so kind and welcoming. You can even book a private hot spring, which was such a special experience! We chose the breakfast-included option, and it was absolutely amazing—so delicious and abundant. On top of that, the restaurant’s view was breathtakingly beautiful. Our room was simply perfect—we loved it so much! It was spacious, beautifully designed, and had a stunning view of the ocean right outside. We are already looking forward to coming back again in the future! Thank you so much to the Wakamatsu and all the wonderful staff for giving us such a memorable stay. I highly recommend this hotel to everyone!

Everything from the check in experience, the food, the service. It was winter solstice and they prepared yuzu bath for good luck. They also clean your shoes as they keep them.

Everything was exceptional. The staff, the room, the view, and the meals. Lovely memories for our 40th wedding anniversary. Would highly recommend to anyone visiting Hakodate.

Nothing! Everything was exceptional. 😊

Great

The food was delicious. But breakfast was more enjoyable to me. The onsen was fantastic. I loved Ryokan's location; it's convenient and near public transit.

The hotel was quiet, which I liked. However, it was nearly too quiet because I was traveling alone. The room's arrangement might be my only complaint. Although I enjoyed the ocean view, I wouldn't say I liked the location of the restroom, etc.

I literally do not have the ability to accurately express how AMAZING, our stay was. The staff could not have been more professional. The Onsen, could not have been more relaxing, both the private and public ones. The place was spotless as well. It may have been the nicest, fanciest, ritziest place I’ve ever been. It has literally been the best, and I mean the best, part of my entire trip to Japan!! When I get married I want to go back there for my honey moon.

The view and the beds

Screens on the windows

Great view from rooms and dining areas.

Quite expensive ...

Small boutique hotel. You hardly see any other guests. Beautifully decorated. Warm welcome tea and snack in the lobby while you wait. True Japanese hospitality. Everything is done with thoughtfulness. The dining room has a great view of the beach. Food was delicious. You get a staff member assigned to your room for your stay. Onsen is small but offers a beautiful beach and ocean view. Enjoyed the experience and the stay. Highly recommend it.

High end ryokan style with private onsen facility and beautiful kaiseki meals. Very attentive staff.

English not widely spoken. No comfortable regular seating in room.

Beautiful building. Great view of ocean

A bit far from main town.

This is a wonderful experience. The room is big, all have huge window/ balcony toward the sea. Hot spring bath is also great. You can book tour private hot spring room. What real impressed me is the food. It worths 1 or even 2 Michelle stars. The breakfast has about 15 items. Dinner omakase list is about foot long…Lol. All at very very reasonable price. In all this is an outstanding hotel with over 100 year history worth every penny.

Amazing service, food, onsen, and traditional ryokan experience.

大変良いです。 和室なので床に座る部屋です。 私達は年配なので座るソファーが欲しいです。 またベットタイプの布団敷なのでベッドの様な高さがありません。 立ち上がりる事が大変でした。 やはりある程度の高さが有るベットが楽です。 分からずに予約しました。 この点が残念でした。 大変静かでゆったりして良かったです。 サウナも有ればもっと良いです。

All the staff are very kind. The Japanese style house is unique and its worth a experience. They have private and common onsen (with beach view outside) We had a great time and would highly recommend this place

Everything about the hotel was so impressive. Room was huge, can properly fit family of 6. Ocean view from the window. We could even open the sliding window to let the breeze in and enjoy the wave sound. The staff was super attentive. Right after checking in, it felt like all the staff knew who we were. Private onsen was exception. Meals were top notch. Location was a bit off but we can live with that while enjoying what the hotel has to offer.

Location is not convenient but taxi service available within 2 minutes.

Beautiful room. Great view. Spotless, heaps of room and comfortable. Good tram to town. Really loved Hakodate.

Tricky communication. Booked private onsen but couldnt find it and there was no-one around to help.

Magical place. Exceptional service and hospitality from staff. The onsens were relaxing and beautiful. We loved the private bath to enjoy as a family. The room was immaculate and the view amazing. 10 out of 10!

Really cool traditional hotel and great facilities. The staff was amazing and very welcoming.

You have to book the dinner fare in advance. We didn't manage to book the dinner.

Views were amazing!

Room walls were thin so I could hear lots of noise next store from kids. Food was ok. Not great or fresh

Great view! Fantastic service! Kind people!

Nothing bad!

All are wonderful. The big window with ocean-view is great. Nothing but soothing and relaxing. The futon bed and pillows are superb!

No vending machine. You could get from the 7-11 across the street.

very nice, very facilitating

no washing machines for clothes

The large room with the sea view window is gorgeous, and the Onsen are salaries ❤️

Everything beautiful except food, sin I expected much more

짧지만 너무나 만족했던 시간이었습니다. 모든 스태프들이 매우 친절하였고 모든 면에서 대단히 만족스러운 서비스를 제공받았습니다. 조식과 카이세키 정식도 정말 맛있습니다. 식당의 분위기도 아주 좋았고 바다가 보이는 방도 정말 멋있었습니다. 모던하고 엄청나게 화려한 숙소는 아니지만 전통적이고 조용하고 깨끗하고 잘 관리된 곳이어서 부모님께서도 만족하셨습니다. 하코다테에 또 방문한다면 주저 없이 여기를 선택할 것입니다!

Very friendly staff. Beautiful rooms, fantastic view.

The advertisement text could have been clearer: if you book on the same day, you won't get dinner or breakfast. Also, they give you an energy surcharge upon checkout, which could have been included in the price on Booking.

This classic ryokan has been redone recently and the rooms and all facilities are 5-star.

This is an expensive place and so we couldn’t stay longer than two nights but we really enjoyed the onsen, the rooms, the food and the service.

The dinners were spectacular. I'm not a huge fan of Japanese style breakfast, but everything was fresh and beautifully presented. The room was spacious, well laid out and convenient. I enjoyed opening the window just a crack to hear the sound of the ocean waves. The location was close to a tram stop for easy access to the downtown area. The staff was great!

There was little not to like here. The windows facing the ocean had inlaid wire for typhoon protection, but it detracted from the ocean view.

An amazing ryokan. Fantastic views of the water from both of our rooms. Great food (we had breakfast and dinner each day). Amazing service while dining and great staff cleaning the rooms and checking us in. A little expensive but worth it.

Very nice facility, wonderful meals (breakfasts and dinners), great ocean view and gracious staff (English was available) who were always available and eager to assist. The location was not in the central city but close enough to be convenient.

There is nothing that disappointed us.

It is a rare opportunity to stay in a place of this caliber. We were given a personal attendant in kimono for the entire of our stay. The views were spectacular and the level of Japanese service was impeccable. The room was beautiful & offered every convenience (loved the espresso maker!). The futon beds were incredibly comfortable! The overall hotel was peaceful and refined. We highly recommend taking advantage of the private onsen. The baths are small, but have everything you need and offer a lovely view of the beach & ocean. The Kaiseki meal did a great job of introducing local specialties with a sense of humor and great play on words.

To be honest, for this level of accommodation, we've had better meals, but this is just our impression after one night and one dinner.

First time in a Japanese style Onsen. The place was wonderful and very relaxing. The staff was exceptional. And the view is spectacular.

No in house dining facilities.

Everything of this ryokan (quality room, great food, attentive service) has been to me perfect. In particular, I enjoy the onsen and like the history and tradition of the ryokan.

Nothing.

This establishment has aged well and clearly pride itself in providing quality service to guests. the staff take pride in their work and do their best to make their guests comfortable even when communicating is not always easy. the dining experience was thoughtful and lovely and the private and public bath experience was quiet and calming.

I would have loved to have more information about the history of the place but was too shy to probe…