Tac Premier Hotel & Spa

The only good thing about the hotel is its location; the service staff are terrible, the rooms are filthy, and the beds look like they’re 25 years old. The reception staff look like shepherds fresh off the mountain, and their behavior is the worst I’ve ever seen at a hotel in Türkiye.

Nothing

موظفين الاستقبال جدا سيئ المعاملة لايوجد تكييف ولايوجد واي فاي مجاني والشاطئ لم يكن مجاني

لم يعجبني الفندق للأسف كانت اقامة سيئة جدا الطعام لم يكن بالمستوى المطلوب موظفي المطعم لاتوجد الابتسامة على وجوههم الاكل ليس طازج

Lage

Badezimmer war nicht in Ordnung

Fin placering Kort afstand til stranden. Rengøringspersonalet gjorde dagligt rent, men værelserne var slidte.

Maden var meget lokal og vi synes ikke så godt om det. For få solstole ved poolen, som alle blev reserveret med håndklæder fra tideligt morgen.

Превосходный отель, очень рекомендую!Останавливались здесь на несколько дней и остались в полном восторге. Отель полностью оправдал наши ожидания.Плюсы: Безупречная чистота в номере, современный интерьер и очень удобная кровать. Сервис: Персонал на ресепшене невероятно вежливый и отзывчивый, помогли с быстрым заселением и подсказали лучшие места в городе.Локация: Расположение идеальное — всё находится в пешей доступности, но при этом в номере было очень тихо и уютно.Питание: Завтраки заслуживают отдельной похвалы — всегда всё свежее, вкусное и с большим выбором блюд. Обязательно вернемся сюда снова! Большое спасибо за теплый прием и высокий уровень сервиса.

Закончилось время проживания

Location is great. Cannot be more central than that. There is some entertainment program in the hotel each night, which is also nice, if you are not up to going out.

Food in the restaurant was terrible - poor quality meat (if any), poorly prepared and tasteless dishes. Almost no variety of food, repeating the same from lunch to dinner or even offering it next day. We have visited Alanya for more than 10 years and have never experienced such a bad food in a hotel.

Location

The food is not tasty and there is very little of it. Almost everything on offer was inedible, and once it ran out it is not renewed. The restaurant place is tremendous BUT there's shortage of dinning tables! Dinner time is at 7 pm but when you come all tables are already busy. Fill your plate and eat standing up, absolutely no one cares! We asked the waiters to put more tables, but no one cared. We complained to managers, several times over six-night stay. Thus, we met half of the managers, but to no avail. It's wrong and disgusting to ask for a place where you can eat! In 4-star all-inclusive hotel... On the first day of Eid al-Adha, the festive food was served, but it disappeared less than in an hour! and was never renewed! While we waited for a table, only bones remained on the counter! Us and many like us, were viewing the bones instead of enjoying the food. The staff is extremely rude, especially to women. Hotel and service isn't 4-star; it's not even 2-star. Cleaning is purely for show. Room furniture is old and broken. For same value, or even cheaper there're much better options!

Понравился пляж, номер с джакузи

Немного не дотягивал выбор еды до 4х звёзд. Не привычно, что у отеля нет своего пляжа со своими лежаками и полотенцами и баром на пляже. Но ничего не поделаешь, пляж Клеопатра - исключительно общественный

Lähellä kaikkea.

We arrived and there was a little bump in the booking but we managed to fix it. And after that it was just perfect. The staff was perfect and especially Kaya -the all around boy in the reception- was so good. He will be a good manager one day. The hotel has all inclusive which I did not know was in my booking. And normally it is awful but I must say: the food was really good and it was clean in the area. Good choice of drinking etc. and again: very nice staff. We downgraded us from a room with jacuzzi to a room whith balcony. A good choice. Overall including the incident at checkin it was perfect and I am already planing my next stay there.

Oda yeterince ısınmıyor sıcak su yeterli değil ılık su akıyor….onun dışında resepsiyondan viski bardağı istediğimde var çalışanları çıktı deyip geçiştirdi bardak yok dedi…herhangi bir boş bardak vermek bu kadar zor olamaz kış konaklaması için uygun bir otel değil.

The first day the Wi-Fi didn’t work, although we paid for it. The food was monotonous, on the last day of our vacation we were poisoned by food.

Schrecklich!!! Nie wieder!!

Fantastisk flotte ansatte. De var behjelpelig med alt. Jeg ble syk, det var alltid sykepleier på hotellet og jeg ble fort fraktet med bil til sykehuset. Ansatte var smilende, positive og hyggelig. Snakket med oss og barnet vårt. Sto alltid til tjeneste! Positiv opplevelse.

temizlik personeli gayet iyi başarılı. tüm personel güler yüzlü ve çözüm odaklı. hepsine çok teşekkür ediyorum. hiç bir sorun yaşamadım. bir daha geleceğim çok memnun kaldım.

convenient location of the hotel. across the road is the beautiful Cleopatra Beach. There are many shops and bars nearby. the hotel is big. the internal area is not big enough for such a hotel. food at the level of a three star hotel. there were days when there was a special dish on the menu. but in principle, the hotel is three stars. The reception staff is not friendly. no desire to go back again.

Restoran berbat yemek saatinden önce gidip sıra bekleyelim ki oturacak yer bulalım biraz geç gidince yer bulmak imkansız yemekleri güzel ama yer bulup yemek çok zor çok kalabalık

Öncelikle bütün personele güler yüzü ve iyi niyeti dolayısıyla teşekkür ederim. Temizlik konusunda gayet iyiydi otel genel olarak. Yemekler çok çeşitli fakat lezzetsizdi. yine de yeniden tercih edilebilir. her şey için teşekkürler.

Otel ücretine göre gayet makul bir otel. Sıcak yemekleri çok çeşitli değil ama aç kalma gibi bir durum kesinlikle olmaz. Fiyatına göre kıyaslarsak yemekler gayet ideal. Tatlılar ise daha çeşitli ve lezzetli. Plaja ~5 dakika yürüme mesafesinde. Sonuç olarak keyifli bir dinlenme için tercih edilir.

Hotel was not really open and ready for Clients / guests.

Hotel is very close to beach and in the heart of Alanya. The hotel is surrounded by a lot of cafes and restaraunts, bars and shops. Also in 35 minutes on foot you can find an amazing port with a lot of lights and fountain. I also liked a SPA in the Hotel, the food and staff. My number had a stunning view to the city and mountains. And also there are many beautiful and mice cats on the hotel territory. You also can drink any tasty and sweet alcohol cocktails or coffee and hot chocolate.

In the middle of my vacation when I returned from the beach my room card stopped working. I didn't know what happened and wasn't awared about it in advance. But when I came to the reception they said that my block is closed due to the end of the season and I was moved to the another block and new room. My new room was even much better that the previous one. So, everything was ok. But I was confused from the first time.

Helpful staff, delicious, plentiful food, large pool, cleanliness, private beach near the hotel.

Not much.

Very unfriendly stuff not too clean, totally outdated hotel. It had only one buffet restaurant which made so hard to get the food without long waiting.

Lækkert hotel i skønt kvarter. Har nok den bedste all inklusive madmæssigt som vi har mødt.

Very nice

Everything is good

The layout of the hotel into several blocks was a good idea keeping noise to a minimum of people around.Beds were quite hard but this seems normal in Turkey Food choice was excellent although the guests queuing seemed impatient to wait behind others.It was irritating that exta services seemed to be pushed in an all inclusive hotel.Information on what was included was provided on a sheet at reception on request.The chefs are to be commended and also the chambermaids.I would particularly like to mention one of the young bar men who was also a footballer,who service was excellent who was genuinely friendly.

We have been to this hotel for the 4th time, each time the quality gets worse and worse, the last time we arrived we were shocked, the food was not fresh, the room was scary to leave because things are constantly being rummaged through, perfumes are used, money disappears, the service person is an administrator who works on work days at all. It's terrible, 1 night before departure, the administrator called us and told us to leave the room because he rented it by mistake and we have to move out of the hotel within an hour because there are no rooms available either, the worst hotel I've ever visited, I don't recommend it to anyone.

We have been to this hotel for the 4th time, each time the quality gets worse and worse, the last time we arrived we were shocked, the food was not fresh, the room was scary to leave because things are constantly being rummaged through, perfumes are used, money disappears, the service person is an administrator who works on work days at all. It's terrible, 1 night before departure, the administrator called us and told us to leave the room because he rented it by mistake and we have to move out of the hotel within an hour because there are no rooms available either, the worst hotel I've ever visited, I don't recommend it to anyone.

gute lage (strandnah), freundlichkeit

Meget varmt på selve hotellet, dårlig aircondition på værelserne. Ingen plads ved måltiderne, skal gå rundt for at vente på at nogle rejser sig så der er plads ved bordene.

Das erste Zimmer was wir bekommen hatten war alt und in der hintersten Ecke des Hotels. Außerdem war bei der Tür ein ca 2cm großer Schlitz. Nachdem wir ein neues Zimmer bekommen haben war es zum Teil besser. Das Zimmer war modern eingerichtet, die „Terasse“ war genau auf der großen Dachterasse. Es saßen immer Menschen auf der Dachterasse und es war sehr laut. Der Duschkopf spritzte in alle Richtungen und der Duschvorhang bedeckte nur die Hälfte der Dusche. Nach Aufforderung wurde der Duschkopf getauscht, durch den nicht ausreichenden Duschvorhang stand das Badezimmer dennoch immer unter Wasser. An einem Tag stand nach dem Putzen die Balkontür auf und 2 mal kamen einfach Menschen ins Zimmer, einmal um eine neue Minibar zu bringen und einmal weil jemand nebenan seine Karte verloren hatte und gesagt hat unser Zimmer wäre sein Zimmer

The all inclusive food was surprisingly good. Good selection of meat, veg. and fruits and cakes. The Staff in the restaurant were outstanding and friendly also the staff in the pool and garden bar were very good. Pool area was nice,although there was a bit of the German reserve your sunbed with a towel early morning going on but that is not the hotels fault. SPA was nice and welcomming also the juwelery store located at the hotel was good. The reception were staff were not very helpful. you can only get one key per room. We ordered lunchpacks the day before our departure as we had to leave before breakfast time. The reception noted it down on their pad but didnt actually order it for us. So we left the hotel hungry without food. Our order for pocket wifi arrived but the reception didnt notify us, when we went to ask for it the next day, they just said, oh yes it arrived yesterday. Rooms were ok. Beds a little on the hard/firm side. Balcony was too hot to sit on as the aircondition unit was placed here and let out very hot air. The general condition of the room was worn. Cracks in the tiles in the bath and the showerhosehead didnt have a proper holder on the wall for it. Resulting in water on the floor outside the shower. Cleaning was good, but we did have a day in each room were the cleaning just didnt show up. But when they came they did a good job.

Sehr gut gelegen Das Personal sehr höflich und professionell Geiler Urlaub Nächstes Jahr wieder

Okey Hotel med fruktansvärd dålig reception, urusel service och ingen engelsk talande personal!!

Hotellin taso ei ollut odotetun mukainen Sängyt epämukavia

Das Personal hier ist sehr nett und zuvorkommend. Die Zimmer sind schön, die Badezimmer benötigen eine Instandsetzung. Bei uns war der Lüfter defekt, der Fön hatte Kabelschäden und die Farbe an der Decke blätterte ab. Wir würden das Hotel nochmal buchen.

beligenheten likte jeg men korona tiltaket var dårlig og likte jeg ikke

Det var bra men hotell tac var snål på vatten det var inte lätt att ta vatten och drick är lång från matbordet.

Gutes Stadthotel, reichhaltiges Mittags- und Abendbuffet, Frühstück ebenso gut. Personal freundlich und zuvorkommend, bis auf den Herren vom Hamam und Spa Bereich. Der wollte das ich unbedingt ein Wellness Paket kaufe da ich ansonsten nicht in die Sauna oder ins türkische Bad dürfte. Und mir dann zu unterstellen, das ich kein Geld habe und es mir nicht leisten kann nur weil ich nicht in der Stimmung war mich von jemand unfreundlichem massieren zu lassen, hat mich dann aber schon sehr gewundert. Liebes Management, reden Sie mal mit dem werten Herren und bringen ihm bei, wie man in einem 4,5 Sterne Hotel mit den Gästen umzugehen hat...

Очень шумно. Бар через дорогу . Музыка орала прямо в окна. Скромный завтрак. Очень. Может не сезон. В целом отель симпатичный. Кому нужна тусовка,вам сюда.

Ok

Sain tosi ison huoneen.Parveke uima-altaalle päin.Bileet altaalla loppuivat aina ennen klo 23 ja sen jälkeen oli rauhallista.Todella iso uima-allas ja Kleopatra Beach on melkein kadun toisella puolella.Erittäin hyvä ruoka.Netti on huoneessa maksullinen ja aulassa ilmainen.Hinta-laatusuhde huikea.

Hotellet var i midt i byen og det var en kort 2 minutters tur til stranden som vi likye veldig godt. Hotellet var veldig rent og rommene var også veldig rene med rengjøring hverdag og de fylte vann i kjøleskapet som var fint. Treningstudioet lå ved spaet så hvergang jeg gikk for å trene så prøvde de å selve meg spa pakker hele tiden som var litt irriterende men jeg endte opp med å kjøpe en av pakkene som jeg er veldig fornøyd med, takk til masøreren vår Deni! De i resepsjonen kunne ikke engelsk så godt og det var bare valg mellom rusisk og tysk som var litt dårlig. Hotellet er også fullt med russere som ga deg dårlige blikk når du gikk forbi som vi opplevde som veldig irriterende. Frokosten var veldig grei og rimelig.

Meer een 3* hotel. Geen eigen privé strand.

Es war einfach super

Vom Check-in bis zum Check-out alle immer freundlich und hilfsbereit. Geräumiges Zimmer zuverlässige tägliche Reinigung. - WLAN gebührenpflichtig

Jacuzzi virkede ikke. Ingen parkering på opholdsstedet. Maden var under middel, morgen eller aften det er ligegyldigt. Samlet set er stedet OK, men mangler rigtig meget. Hotellets bygninger spærrer for solen. Der er kun en time til to hvor du kan sole dig dagligt.

Corona Regeln wurden ignoriert..Infizierte und Erkranke wurden separiert aber keine Informationen an Gäste..unverantwortlich. Essen war kein Genuss und total überfüllt in dieser Zeit nicht zu empfehlen

Ucuz bi fiyata harika ortam ve herşey dahildi yemekler harikaydı. Heryere yakındı

The stuff was not friendly at all they didn't help us at all everything you need you have to pay even for wifi service also the food was not good and not fresh and whatever we need they didn't help us and you couldnt invite any friend to the room if you invite someone you have to pay .. it was terrible hotel

Room was good. They wanted me to wear one of those stupid plastic bracelets that you can’t remove 24/7, that’s annoying. Pool was clean and breakfast good

Pros: 1- close to beach 2- staff speak English 3- nice big pool area 4- clean hotel overall Cons: 1- Wi-Fi didn’t work even when I paid the extra fee (I got refunded) 2- it’s a little overpriced for (all inclusive) stay 3- gym area was really in bad condition (couldn’t enjoy my workout - lack of lightings- some equipments didn’t work- dirty (found two dead cockroaches) also the gym is in the spa section in the basement so every time I went to the gym the staff would try to sell me their packages which I wasn’t interested in at all (that was a little annoying) 4- it’s a family hotel so kids can be a little loud in the pool area

Was goed allen maar geen internet in kamer allen maar bij reseption.

Superb one...

Персонал очень хороший и всегда готовы помочь, вкусная еда и чистые номера и в полном гостинца. Мы очень довольны.

Que dire... J ai séjourné 4 jours dans cet hôtel.. à part le personnel qui est vraiment serviable, beaucoup de choses restent à améliorer.. Repas: très peu variés et assez radins dans le service. Pas de serviette à table. Les boissons sont au bar donc vous devez chaque fois vous levez pour d abord vous servir à manger puis aller à l autre bar, de nouveau faire la file pour avoir à boire Wifi: payant (3$/jour) très mauvais réseau Ambiance : pas d animation de soir et hôtel très bruyant. Commodité : la plage est vraiment très proche (1min à pied)

The location of the hotel was fine. The receptionist guy who works in the evening he is not helpful. I told him to change the bed as we booked and he didn’t change it, after two days i meet another receptionist and told him either you change the room or give me my money and let me go so in that time he changed my room. The food was fine, its just the same food as the dormitory for universities. The stuff who is giving the food was nice. The cleaning of the room was bad. The owner of the hotel he pry for money. You have to pay everything. Even if your stay was all included. The time for the spa was too bad only two hours in the morning and two hours at night. So I personally will not stay there again at all.

Güzel hafta sonu oldu

konaklama super gecti

Неплохой отель, со слегка устаревшим номерным фондом. Был в первые дни после открытия, на 4 корпуса было занято всего 15 номеров. В плане еды было мало мало выбора(думаю, потому что только открылись и мало людей), но было все, курица, рыба, мясо, неплохие десерты

الفندق كامل الخدمات وسهولة التنقل الي الاسواق وعلي بعد 200 متر من البلاج رقم 12 المخصص للفندق والغرفة واسعة والسرير الدبل مريح

Sea view is gap between in front hotels :))). cost every night 10 pounds, furniture in bad condition, no doors, dont slide correctly, lying mattresses, no shower gel. Food very cheap low selection. Free wifi lobby only. But sunny and warm and blue sea :)

Har ikke fået hvad jeg har betalt for. Ingen wifi på værelset, ingen kage til eftermiddags kaffen,is ,snack bar. Tørt brød til morgenmaden. Det skal lige siges jeg er kommet der de sidste 5 år og har aldrig oplevet det som denne gang

Great hotel. Near everything, beach and shops. I will recomend it strongly

Jag bokade all-inclusive. Men jag åt aldrig på hotellet på grund det va väldigt dålig mat , plus det va inte all-inclusive

Det var det værste ophold nogensinde, maden smagte forfærdeligt og det var faktisk grunden til vi valgte det, fordi det var all inclusive men jeg har aldrig prøvet noget der er så slemt. Servicen var også ringe hvergang du bad nogen om noget kom de ikke med det, udover at vi fik beskidte håndklæder. Vi havde en flot udsigt men pga. Deres maskine til airdondition ligger lige ved altanen kan man slet ikke klarer at sidde derude da det føles som en sauna. Udover alt dette, gør msn brug af deres lille fugtige elevator hvor man næsten ikke kan trække vejret i. Jeg synes ikke det var en 4 stjeners oplevelse men 2 stjerner max og havde forventet meget mere som skuffede mig.

Slet ikke godt. Mad dårligt, service dårlig, alt var elendigt.

Toilette und Fernseher waren kaputt. Wurde leider nicht repariert nach mehrmaliger Aufforderung. Haben nach 2 Tagen dann ausgechekt. Leider kamen die nicht entgegen und mußten den vollen Preis von 7 nächten zahlen.

Det var veldig kaldt på hotellet. Det var ikke rent på restoranten. Det var fire katter som var sammen med oss på restoranten. Bord dukene var ikke rent dagen etter.

All inclusive var begrenset og usammenliknbar med de andre hotellene jeg har oppholdt før

Good place to stay for the price and the food is good

Schöne Lage direkt an der Promenade, sehr freundliches Personal!

Jeg fikk et annet rom enn det som var bestilt uten antan

Veldig bra,,greit hotell nær strand , Ikke bråk om natta,hyggelig betjening.

Hotellet ligger sentralt u Alanya, Kleopatrrastranden. Ved beach 10. 2 min å gå til Beach 12 som vi får rabatt på ved å bo på dette hotellet. Hotellet er rent og fint generelt men jeg syns at selve hotellrommet var skittent, tror ikke gulvet ble vasket noen gang på 12 dager! SPA er helt fantastisk og gode rabatter om man legger opp et program. Hudpleieren er best, og hyggelig. Dette er mitt fjerde opphold på dette hotellet.

Das Zimmer in Hauptbaus mit Meerblick war sehr schön und sauber, nur das Essen lässt zu wünschen übrig!

Well we had 3 rooms booked, we arrived at approx 21/30 and I was told my room had a “technical error” and had to wait another hour. This wasn’t great after a 4.5 hour flight and a 2.5 hour drive from the airport I got the room and I kid you not when you opened the balcony door it basically opened out into their terrace bar, tables right next to it, everyone just sat there. They had no other rooms so I just shared with my friend. Also no food after 21:30pm only soup which is served for half an hour at 23:30. WiFi was terrible kept dropping in and out And also there is free parking but they don’t have a carpark or anything so leave your car at your own free will!!

Vänliga personal, nära stranden. Inte så god mat

Full of russian travellers. People reserve sun beds at the early Morning. Food taste same every day. Wi-Fi dont work good.

Vil ikke bo her igjen. Er vår 9 ende gang til Alanya men har aldri blitt så skuffet som nå. Er ett dårlig 3 stjerne hotell, langt fra 4. Ble møt med kaos ved innsjekk og ble totalt oversett og måtte vente på rommet i 3 timer. Kom til rommet så var det knust speil, blodflekker på baderomsdøren, shampoflekker på dusjveggene og det verste av alt sengetøy med skitene flekker på. Rommet til Barna hadde ikke fungerende AC og det ble vist liten vilje til å fikse denne. Maten var langt under det vi tidligere har opplevd i Tyrkia og det du ikke spiste opp til middag havna i lunsjen neste dag. Smakløst og kjedelig. Dårlig engelsk bland personalet og alt foregikk på rusisk eller tysk. Det mest positive var at det alltid var ledige solsenger. ALDRI tilbake til dette hotellet.

Veldig bra overnattingssted, og er fornøyd med hele prosessen.

väldigt bra hotell. Knappt 100m till stranden kleopatra beach och ligger väldigt centralt. Bra mat med mycket att välja på och trevlig personal. Rekommenderar starkt

Otel 4 yıldız olarak gayet güzel.havuzu oldukça büyük,yemekleri güzel,odalar gayet temiz .bira verdikleri bardaklar bile oldukça kaliteli. Amaaa......otelde animasyon yok. iki kişi bazen gün içerisinde mikrofonla bir iki laf ediyor.işleri güçleri akşam için kendilerine kız ayarlamak ve alanyada bedava olan diskolara 10 usd karşılığında para ile müşteri götürmek.(Biz kendimiz yürüyerek gittik aynı diskoya bedava) rusyada yaşadığım için için oteldeki tüm rus misafirlerle sohbet ettikki otelde zaten 50 kişi flan rus vardı.Konuştuğum kızlardan animasyoncuların çıkma teklif etmediği kız göremedim. Otel gece müdürü için ap ayrı bir parentez açıyorum.gece havuz başında ruslarla oturup telefonda müzik dinlerken sinirli şekilde yanımıza gelip müziği kapatın müşteri şikayet ediyor dedi.(müzikte telefon müziği bu arada) Onun dışında yüksek lisans yapmak için gece diskoda gündüz garsonluk yapan mehmet beye çok tsk ederim. Bu otele ilk kez 2018 ekim ayında gelmiştim bu gelişim son ve üçüncü kez gelmiyecem.

Kort vei til stranden. God mat og hyggelig betjen8ng.