Grand Zuri Pekanbaru

Not bad , environment good , service good , but the massage services ok je

Good service dan excellent, good job

Good location, good service, and facility Good staff with good service: Yuliana

Room clean, the good service from reception, good food and the best swimming pool.

there are alot people smoking in the swimming pool area. I ask the Pool guard and he said it is a smoking area, which is very weird because they have water playground full of kids in the swimming pool area. Public places especially the one intended for kids should be smoke free zone. Not very kids friendly.

The hotel is situated in a fantastic location. The hospitality was excellent, and the staff were incredibly friendly. The rooms were spotless, and the housekeeping team did an amazing job. Overall, I was very pleased. A special shoutout to Menda from the front office, who was always wonderful and greeted us with a lovely smile.

Everything

The hotel is definitely of a good standard, very good for what one can find in Pekanbaru. The rooms are spacious and comfortable, the bed spacious and comfortable. The breakfast buffet and dining area are also very good. Well-prepared and friendly staff

Great location, I have booked many times in this hotel.

However, the Hotel is plagued by internet connection problems, especially if you are an IPhone user. At Level 5, it just wouldn’t connect to WiFi or stay online more than an hour. I endure for a whole week, no resolve. It’s frustrating, pls get it fix.

Located at the center of the city and good access to shipping mall.

Staff was not good. When I checked in, the room was not ready and he started excuses. If he proposed any alternatives, I highly evaluated this hotel, but his such poor non professional attitude made it ruined.

Bery Cosy and spacies room

None

The newly renovated rooms are a great place to stay. Staffs are very friendly, the breakfast spread are sufficient but the egg station need to be better, my omelette was quite dry.

The hot shower could be hotter, other than that, it’s worth the money

Very nice clean room and food for breakfast is excellent. Who that love instant mie will enjoy the breakfast with a cup of coffee. Traditional drink is available. Shuttle bus is a good choice to visiting places during in Pekanbaru. Price is reasonable although location is near shopping place.

Nice interior and access to tea and coffee within the room.

Only a smoking room was available. I had to pay for an upgrade to get a non smoking room.

It was the first time to stay thid hotel. The hotel is well located beside the old mall. Room: Quite big but bit dark. There is no desk light, so I used lower coffee table for work. Not the best for work. The design is outdated and it is tired looking. The bed is ok. The bathroom is simple, nothing special. Lobby: It is clean and bright unlike the room. Because the location is good, it is good option for tourists and business, but you cannot expect modern style of the room. It is rather old school hotel.

The location is in the centre of the town, the room is clean, the breakfast have many variety of foods and delicious, the staffs are friendly.

Location

Old smelly house

Nothing special...

not enough food for Chinese taste

Excellent. Nothing problem with all services that are given by Hotel Grand Zuri Pekanbaru. It has good facilities and a nice view. Has nice workout facilities. The breakfast that has been given is good

First time stayed in Grand Zuri Hotel Pekanbaru, all hotel staff are excellent at service!! and especially during this timee of pandemic situation the staffs maintain protocol very well. Thank you gz, will come here again soon. Me and my friend were happy stayed here🤩

Neatness and comfort is very satisfying and its location is very strategic

ペカンバルの中心部にある恐らくは過去からの格式のあったホテル。施設は全体的に古いが、よくメンテナンスされているし、部屋も広い。徒歩圏内にバワ市場があったり、モールや食事する場所は周辺にたくさんある。

I like the breakfast a lot of variety. The location is also very good next to two big malls in Pekanbaru. In front of mall Pekanbaru usually there are taxis waiting for customers, so transport is very convenient.

Staff were extremely helpful and used initiative to meet customer's needs The facilities do need some sprucing up

Great service provided by hotel staff. However the daily breakfast time smoking allowed in the Aircon section of the dining room permeates to the whole dining hall. That negates the overall experience.

Spacious room with rustic decoration. Breakfast with various selection of local foods however most of foods were repetitive, only main dishes were different each dat. Swimming pool too much chlorine and I had sore eyes for almost 2 days and the smell of chlorine was so strong, still had that smell even after taking shower. Overall, good experience.

Clean comfortable hotel. Not all rooms have external windows -note.

Good

Everything is good. But taste of food need to improve

No hot water for morning shower

限りなく満点です。目の前には、たくさんの屋台、ショピングモールの中にスーパーがあります。タクシーもいます。部屋も清潔でした。冷蔵庫もよく冷え、セキュリテイboxも問題なしです。何よりも嬉しかったのは、スタッフの対応が非常に良かったことです。私事の相談も、一時間も費やし、嫌な顔せず解決してもらいました。 　また、プカンバルに行くことがあれば必ず利用させて頂きます。

All was well taken care of by Hotels.com and the efficient service staff of the Grand Zuri Pku.

Dekat pusat perbelanjaan 2 mall

Check in was efficient. Rooms were OK for the price. The air conditioning struggled to get the temperature down. No English TV channels working. Breakfast was acceptable.

Instead of the smoking floor and room, I really enjoy to stay here

nice 4 star hotel with Indon touch

nice

very nice and good service

It was a pleasant stay for sure