Dataran Sungai Raja
Dataran Sungai Raja, Alor Setar, Kota Setar, Malaysia- Park
Compare nearby stays with similar location, guest experience, amenities, and class.
Convenient Location - Centrally located in Alor Setar, explore the city with ease and enjoy easy access to key attractions.
Dining Experience - Indulge in a variety of cuisines at Seribu Gantang Restaurant, known for its open kitchen concept.
Comfort and Convenience - Enjoy amenities such as free WiFi, air-conditioned rooms, and helpful services like luggage storage and room service.
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
32 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
23 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
25 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide), Sofa bed (Variable Size)
Room details
27 sqm
In-room amenities
2 Twin Beds
172 sq feet
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Bed sheets
Bathroom - Partially open bathroom, shower, a hair dryer, and a bidet
Practical - Desk and wardrobe or closet
Comfort - Climate-controlled air conditioning
Need to Know - No housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
Room details
16 m2
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
16 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Locatwd at city center
No comment
Breakfast berbaloi dengan harga. Bilik dan bilik air bersih. Lokasi berada ditengah-tengah bandar alor setar.
Parking jika waktu sesak.
Bilik ok bersih.... Makanan bfast pun sedap
location,walking distance to Pekan Rabu-Masjid Zahir,others attraction museum etc
cant let you food in your room unattended,ants will come
Food in hotel restaurant
The location is strategic and easily accessible
A bit outdated and upon entry we need to change room because aircond was leaking. Luckily they manage to change us to another room available.
Lokasi
Tangga masuk
Since I travelled by ets it is near to the ktm station.
The toilet cleanliness should be upgraded.
It is in the center on the town.
The aircond is not working very well. They should regularly check the batteries of all the remote controls in the room.
Location was very strategic, near the railway and near eating place
Water heater not functioning well, shower was a bit cold
Toilet not clean and cannot flush, some furniture old
Location
none
Strategic location in the middle of the city of Alor Setar
Your hotel need to consider a new policy and room improvement.
The strategic location for tourists to explore Alor Setar and able to reach by foot. Even behind the hotel, there is Medan Selera Bandaraya (Food Court) for travelers to have varieties of breakfast beside the hotel buffet. Pekan Rabu,Royal Museum, Masjid Zahir, balai seni even a very nice walkway along the river are around the corner.
Nil
All are perfect
No
The room air conditioner was bad. Aircond remote can't adjust the temperature.
I travelled to Alor Setar on a personal errand with an associate and booked two rooms at The Jerai Hotel, and from the moment we arrived in the wee hours of the morning, the staff impressed us by graciously holding our rooms without any hassle. Its location along a major downtown thoroughfare is wonderfully convenient — just an easy 11 minute walk to the Alor Setar railway station and about the same distance to landmarks like Zahir Mosque and the Alor Setar Tower’s observation deck. The rooms were warm and inviting, with wood floors, cushioned headboards, flat screen TVs, minibars, and tea and coffee facilities, while studios and suites offered even more space with sofas and separate living or dining areas. We enjoyed the reliable Wi Fi, 24 hour room service, and a simple yet satisfying breakfast spread at the coffee house. With a stylish lobby lounge, a modern restaurant featuring an open kitchen, plus a business center, meeting rooms, and free parking, The Jerai Hotel delivered comfort, convenience, and genuinely thoughtful hospitality — and we would definitely come again.
Nothing of note.
Veriaty of dishes to choose,
The location is near Pekan Rabu.
Old hotel with small room.
Spacious family room
Breakfast menu not variety
the canteen breakfast variety and availity of meal
abit old classic style.
Family room was spacious
Not much variety in the breakfast menu
Hotel
No swimming pool
Location. At city centre
breakfast excellent. room well refurbished and comfy. too bad tea/coffee making facilities not to usual standards. staff very friendly and helpful.
tea/coffee making facilities can be improved especially for the suites and deluxe rooms.
EASY ACCESS
Upgrade Cleaning Please..
Location, parking facilities
Cleanliness
For me, the breakfast menu is satisfying, the rooms are comfortable and the hotel location is strategic.
No
Location
アロースタータワーからの景色は最高でした。
古いホテルなので、室内な羽アリが多くいました。残念でした。
Great location. Courteous staff. Nice greenery in front of the building, and love the lovely cafe outside.
Overall the hotel lounge, corridor & rooms are in need of refurbishment. Toilet was small.
Is central
A bit old
Nothing
Breakfast so far ok. Location strategic.
Sorry to say, aircond so so. Facilities toilet banyak rosak. Sarung bantal sepatutnya tukar baru. Keadaan di cafe semasa breakfast lantai berair bahagian buffet.
The strategic location
location
2 times coming here, had to change rooms because the aircond was not working
Good value for money
location
aircond
Location wise, Jerai Hotel is quite strategic. City Plaza is 5 mins walk away from the hotel, while the Alor Setar KTM station is just 15-20mins away. You could easily reach a lot of shops that surround the hotel within a 5-15mins walk. To top it off, the staff at the front desk are very friendly and helpful.
The room door has about gap below, which makes it not exactly soundproof. You could hear people talking along the hallway, opening and closing their doors. To make matters worse, despite being on a non-smoking floor, and thanks to the gap under your door, you could smell all the secondhand cigarette smoke from the guests smoking in the hallway. This happened in the evening and also a few times in middle of the night. Again, this is a non-smoking floor I was in and yet, this happened. If you wanted a peaceful night's sleep and a really smoke-free room on an actual non-smoking floor, this is the hotel to avoid.
Food can be improved, the same dish every time visit the hotel
Parking space is limited
bilik suhu aircond 16 masih panas.
Staf yang membantu.
Kemudahan perlatan yang lama, sound system yang tak jelas. Penghawa dingin yang kurang sejuk. Carpet dewan yang lama.
Terbaik
The location is very near to the ETS station whereby i commuted with from Kuala Lumpur, the parking is spacious, there is a cafe at the parking lot in front of the hotel where we can dine at night and the breakfast offer variety of delicious food especially nasi lemak. The best thing is the hotel keeps the data of your previous stay and you can recall when is the last time you stay there. I found that very fascinating and excellent.
If I need to comment, there should be non-smoking rooms. Like maybe, reserve a few rooms or maybe one floor for non-smoking room and a viewable TV channel.
Staff sangat professional
Perlu sediakan laluan untuk bawa beg beroda
Good location
1. Bathroom and toilet need to refurbish. Too small. 2. To have slightly bigger space for praying in the room
Centrally located
Old, needed uplift
Centre of aor. Breakfast was nice too. Not too many options but it keeps your stomach full
The ac was not cold and after breakfast we head back to room to find that ceiling was leaking inside the toilet. Fixed by the staff. We took a nap while waiting to check out, suddenly we heard that our door was open. A bit surprised that it’s still early for check out time and luckily we’re not naked. Please be more alert on this
The location is great
The food could be improved.
Cleanliness Ample parking Walking distance to city TV got netflix, youtube n live channel
Breakfast not refill accordingly Always out of glass water, need to add more glass To improve on room tidiness when make up room,
It’s location… just a short walk to Masjid Zahir.
Location
Nothing
Good
Nothing
Perfect location for my needs
Staircase to the lobby
location & staff
nothing
Ada Minum kopi free dekat lobi...waktu petang
Tiada
the breakfast superb according to the price. :) the hotel is ok. my family been booking with jerai everytime they visited alor setar for kenduri nor visiting family.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
6.38/10Multiple reviews highlighted issues with cleanliness, including dirty sheets and overall unclean conditions.
Service
8.85/10Many reviews praised the friendly staff and attentive service.
Location
8.39/10The location was frequently mentioned as convenient and strategic.
Room Quality
6.84/10Reviews indicated issues with room conditions, including old facilities and cleanliness concerns.
Amenities
7.87/10Several reviews noted good amenities, although some specific improvements were requested.
Value for Money
8.33/10Value for money received positive feedback, particularly regarding the pricing in contrast with provided services.
Food and Beverage
7.88/10Breakfast was generally enjoyed but noted for possible improvement.
Overall Experience
7.85/10While experiences varied, the overall sentiment leaned towards satisfactory, despite noted deficiencies.