Saxon Hotel, Villas & Spa vs Similar Hotels

Dated rooms; spacious but need renovation.

Rooms are described as spacious with good bathrooms, but some guests found rooms underwhelming (small/non-HD TV, occasional noise issues).

Rooms are generally clean and comfortable, with some notes about soundproofing.

Rooms were criticized for size relative to furnishings and bathroom arrangements.

Rooms are dated and furniture felt unclean.

Multiple reviews cite exceptional cleanliness, tidy rooms and linen; housekeeping described as very accommodating.

Mentioned as needing improvement; rooms smell like weed and cleanliness issues noted.

Room cleanliness was frequently criticized with reports of hair and dirt in rooms.

Location felt unsafe at times, though central.

Consistently highlighted as excellent — close to the mall and square, very convenient for shopping and sights.

Consistently praised for convenience and safety, with good access to malls.

The hotel’s location is highly appreciated, especially its proximity to shopping areas.

Staff is friendly and responsive, though some issues with reception responsiveness.

Service is largely praised (friendly, attentive staff, helpful porters), but several reports of rude/help-desk and breakfast staff reduce this score slightly.

Staff was reported as friendly in some reviews, though some found them dismissive.

Overall service rated positively with specific mentions of friendly and professional staff.

Michelin star level dining and great food.

Food is praised in several reviews (one calls it outstanding), but breakfast service problems (cold food, slow or missing orders) were noted.

Breakfast described as excellent, though timing of service was criticized.

Positive mentions about food quality but concerns about pricing.

Beautiful pool and lawn area, excellent spa.

Facilities are generally nice, but guests mention limited shuttle support, small/non-HD TV and mixed experiences with on-site services.

Good facilities mentioned, including a pool and gym.

Generally good amenities, although laundry service and food pricing were concerns.

Considered the nicest in Jo-berg for a premium stay.

Mixed feedback: some call it good value, while others explicitly state it felt overpriced given certain service/facility issues.

Perceived as good value, especially given location.

Many reviews indicate that the hotel is considered overpriced for the services offered.