Sheraton Shantou Hotel vs Similar Hotels

Room was generally acceptable; however, concerns about the pillow and mouldy smell were noted.

Rooms are relatively big and comfortable but a bit dated.

Spacious rooms that are comfortable and modern.

Very comfortable bed and spacious room.

There was mention of a mouldy smell in the room, which affects cleanliness.

Some comments about dated room furnishings and carpets suggest cleanliness could be improved.

Generally clean, but some issues with smoking smells in lift corridors.

The room was super clean.

Several reviews praised the good location close to shops and restaurants.

Location is very central and convenient for food and shopping.

Perfect location with access to modern and old parts of Shantou, plus lots of dining options nearby.

The view is amazing.

The staff were consistently described as friendly and helpful.

Staff and services are excellent according to multiple reviews.

Front desk and housekeeping personnel are friendly and helpful, with staff going the extra mile.

Ms Yeli is very helpful, and the staff were very caring.

Breakfast options could be improved for non-Chinese food.

Breakfast is good but selection is limited for European guests.

Decent breakfast; free late-night meals available.

Breakfast needed more western options, but overall good dining experience.

The hotel offers a pleasant swimming pool and good breakfast variety was mentioned.

Standard quality for this hotel tier.

Offers free late-night supper and drinks at the lobby.

Amenities like baby bath tub and body wash provided.

Given the overall positive reviews, the value for money is considered fair.

Reasonable price for location and size of room.

Good value considering the location and available amenities.

Overall experience felt valuable given the provided services.