Eyal Hotel by Smart Hotels vs Similar Hotels

Positive feedback on room comfort, but complaints about age and lack of amenities.

Generally comfortable, but issues reported with the bed setup and amenities.

Mixed: nicely designed and roomy in some cases, but reports of rooms facing construction, pigeon issues under eaves, cramped showers and a need for some repairs.

Rooms described as nice and modern but some mentioned issues like bed comfort.

There were reports of unclean rooms and an issue with a cockroach in the bathroom.

Some issues with cleanliness reported in multiple reviews.

Mixed reports: several guests noted hairs on bedding and a perceived drop in cleaning standards, while others found rooms clean.

Mentioned issues with cleaning staff and room cleanliness raised concerns during the stay.

Consistently praised for its excellent location with close proximity to city attractions.

Excellent location with great access to transportation and local attractions.

Consistently described as central and ideal — close to Old City, tram stops and attractions; repeatedly called an excellent/perfect location.

The location was praised as excellent, with easy access to restaurants and city attractions.

Mixed experiences; while some reviews mentioned good service, others highlighted poor interactions with the front desk and manager.

Mixed reviews on service; some found staff unhelpful, but many had positive interactions as well.

Generally praised for friendly, helpful staff, late check-out and attentive gestures (including for children and pets), though a few reviews mention cold or unpleasant interactions.

While staff were helpful, there were mentions of unfulfilled requests and lack of responsiveness.

Breakfast received good remarks; however, some guests did not mention food options.

Good breakfast selection and quality, though limited for certain dietary preferences.

Breakfast repeatedly described as excellent, varied and satisfying; food service is a clear strength.

Breakfast and food quality received high praise across multiple reviews.

Good amenities including breakfast and free parking, though some maintenance is needed.

Basic amenities, but some improvements needed with additional comforts.

Strong amenities: very good breakfast offering, happy hour, dog-friendly policy and tasteful design; generally valued by guests.

Amenities were generally well received, but a bad spa experience was highlighted.

Fair pricing for the location, though some guests expressed concerns about overall quality.

Overall good value considering location and facilities.

Perceived as good value by several guests ('pleasant and decent value'), matching the target overall rating.

Concerns expressed about pricing relative to the service and experiences provided.