De Lago Motel Apartments

I enjoyed my stay at DeLago apartments. The unit is very clean and comfortable. On a main road but did not hear any traffic noise The host was extremely friendly and supportive, carrying my suitcase to my upstairs unit. The motel is very well situated with only a short drive from the airport and from the city. Nearby there are good restaurants; the Thai across the road is excellent. I would highly recommend the DeLago Motel Christchurch

Good location, easy drive from the airport. Friendly check-in. Very comfortable room. Well equipped. Powerful shower. Great value.

The owner contacted me directly by phone (3 days prior to me arriving) saying he’d give me $40 off -and when I arrived at the hotel - to ask me to pay him directly so he could avoid the booking fees . I refused and paid the company booking.com . He then told Booking.com I was a no show !! to avoid paying the fees even though I stayed 5 nights and paid $699 The cleaner refused to make by bed because my cardigan was on the end of the bed . The service was very average

Exactly as expected, nice, clean, quite.

Although parking was tight property manager was helpful. Apparently we were given the 'honeymoon suite'. Very spacious.

Enjoyed my stay. The manager was extremely responsive and helpful, the facilities were good, the location was very convenient to everything i wanted to do.

Great room and very large for this type of room. Reception were great and the location is near everything you need. Would stay here again. Pub nearby is a great place for dinner and drinks. Also has a liquor store. Cafe just a short walk also. Try Vic's cafe, good value.

Neat and very clean. Host was friendly and welcoming Beds and facilities were comfortable and well maintained. Parking was very easy and accessible. Close to some pubs etc. Suited us on our way through, as a very comfortable overnight stay.

We loved our stay at De Lago Apartments. Will the manager was very helpful and a pleasure to deal with. The room was massive with a Jacuzzi bath and a private balcony although we did pay extra for this and it was well worth the money. It is about 20 mins walk into central Christchurch and all the attractions. There are plenty of restaurants nearby as well as a petrol station and liquor store. The kitchen was perfect and there was nothing that we required in addition to what was provided. Loved it here.

Great place to stay helpful owner's

Great spacious room and friendly helpful staff. The room has lots of thoughtful and useful things in it.

This is one of the nicest motels I've stayed in. Incredibly clean, friendly management, felt like home away from home. Car parking spaces are very narrow though and the motel sign is slightly obscured coming from centre city.

Extremely poor customer service. Booked a room with 2 beds and a spa bath, and when I arrived at night the lady informed that my chosen room was not available anymore and I'd have to make do with a bed and a sofa bed for my child! Also wanted to get us a cheaper room. When I wanted then to correct their fault they wanted more money for a room where I'll get two actual beds (because it was a higher tier room for them). They said that they knew that they wont be able to give me the room I booked in the morning, but preferred to wait till the night when I was on their front door to break the news to me. This is appalling!

I went to the hotel yesterday to checked in supposedly, but I was told by the Chinese lady that i booked for 2 rooms which I booked only one room. and why the hell i booked for 2 rooms if it's just me and my partner will stay for the night. so, I just need only 1 room. And I asked her if I can cancel that other f** room, and she said yes, I can cancel it, but I still need to pay for the whole f**amount of the room. and she can't cancel it for me coz they're fully booked, and I was like the hell I care if your hotel is fully book, I just want to cancel that f** room. So, I decided to leave in that reception desk and find another hotel. it was so horrible.

Very friendly and efficient check-in. Off-street parking was convenient. Bed was comfortable. Unfortunately, the room was quite dated and sadly didn’t match the modern website photos. The venetian blind covering the clear glass front door was broken and semi-attached together with cellotape, which provided inadequate privacy. The net curtains across the balcony door were attached to their tracks with yellow paperclips and were very dated, and the old fabric curtains let in a lot of light. The walls and furniture throughout the room were scuffed. I attempted to use the clothes dryer, but my fingers jammed in the handle. A touch of paint and refreshed furnishings would make the world of difference to the space. The nightly rate I was charged for this dated room was unacceptable.

Very friendly people and very clean and comfortable

We were in Christchurch for a funeral and the staff could not have been more accommodating or sympathetic.

We found this to be excellent accommodation. Will went out of his way to be so helpful and accommodating around our family circumstance. As a result of this we will definitely be back. Excellent cleanliness. Top Location

The motel is fine but the area is unsafe.

Spacious, well appointed units excellent condition and very helpful owner

Great stay here. Close to city centre and easy walk to tram line and cathedral etc. Great advice from host on what/where to go. Perfect room for our last trip before leaving NZ. Good size to finish off packing and sorting kit. Close enough to airport for Uber ride on last day. Would recommend.

The Studio was clean and comfortable with an added bonus of a washing machine. Communication, friendliness and the service provided from Will before and during our stay was faultless. Definitely will return.

Friendly & accommodating. Large studio room with, couch, chair, coffee table, bed, bedside cabinets. table & chairs, and kitchen area. The bathroom has a shower over a big spa bath. I enjoyed a bubble bath each night 😁 Quiet room with so much space. I didn’t need the bag stand as I put all my belongings into the wardrobe & shelving. I would stay here again.

When I arrived the host welcomed me by my name and asked how my train trip was (I accidentally emailed them), which I thought was wonderful service. The room was clean and the kitchen utensils and drawers were all very clean. Free parking is available on site but they are limited.

Lovely man running the motel. Walls a bit thin could hear a lot of noise from next door early in morning and getting late at night.

Its too expensive according to the room and facilities.

Superb location within walking distance of the city and Merivale shops and supermarket. Very clean and tidy inside and out. Will, the manager has an eye for detail and he is very friendly and helpful. The beds are comfortable, kitchenette has everything you need and the parking is great. Its now our go to accom in Christchurch!!

Staff/Owner was exceptionally friendly and very helpful. Walked us to our room and explained everything to us. Beds were comfortable and rooms/bathroom were very clean. Couldn't figure out how to get the washer/dryer to work properly and when the staff couldn't either she took the rest of our dirty clothes and half washed clothes and finished drying/washing them!!! Returned them to our room folded! Very unexpected but extremely Appreciated. WiFi was weak on my laptop, kept turning off but other than that everything else was Wonderful!

Excellent location and safe parking. Very very helpful manager - William. He was amazing! Its my home away from home. If there's one thing about William is honesty. We returned to Auckland and didn't even know that my eldest daughter Beat Headphone were missing, worth $430. It was rose-gold with white trimmings. William called two weeks later to inform us that he had found it, and had been trying to contact me. That's honesty and integrity at its best.

Really lovely motel. Super helpful host. Only thing was the road noise - was in the first unit & just didn’t get much sleep.

VERY clean and tidy. Excellent location from town and airport. Very pleasant and helpful staff . Also, booking and payment is very easy for local visitor ad tourists, We will return very soon. Thank you for letting us stay. Cheers,

Love the Spa bath and bathroom in general, lovely amenities. Nice and modern looking bathroom. The rest of the room/s looked very nice too. Very warm and comfortable to stay in. Nothing bad to say at all and we will be back at some point for sure. Even though the room is near the road we didn't find noise an issue at all. Only tip I would mention is the green/yellow looking covers on the beds are dated, and look a bit old, I would update in my opinion, just an observation.

It was clean and very comfortable with an amazing bath. Central to town and shops and eateries. Nice driendly people .

Excellent location for our meeting. VERY clean and everything fairly new . Free upgrade to a King Spa Room Very pleasant and helpful staff . Comfortable bed with a good choice of superior quality pillows . We will return .

Our family stayed here for a few weeks. It was a very clean place and spacious, except no aircond, but Christchurch weather doesn't really needs one. Wil was exceptionally helpful and prompt to assist with our needs. Clean room whenever we ask. Unlimited wifi, kitchen facilities, free car wash. Just fabulous. Recommended if you visit Christchurch.

The property was lovely and great value for money but the road noise was extreme.

My college booked me into Delago motel for a one night stay and I wish we paid a little more to get ALOT more quality. It is 11pm and I am nearly in tears due to the noise, unhelpful staff & cold room. There is zero double glazing and you can hear everything in the room next door. After calling reception from the unit phone there was no answer. I then called the direct line and someone finally answered. A male staff member then brought a blanket (after I requested it) and asked about the noise.. then went on to argue with me about me hearing it. (I then figured it was the washing machine next door amongst other noises from the neighbouring room!!!) I then closed the door and tried to get back to sleep. 10 or so minutes later the phone in my room started ringing!!! I then got up and it stopped. The noise next door has now got louder. I explained at check in that I would like a quiet room due to me being up since 2 am and also an early start the next day. I would not recommend this motel under any circumstance. I would of preferred to of slept in my car!!!!! Unhelpful, rude and extremely loud!!!!

I chose this motel as it offered an airport shuttle, however they don't have their own shuttle but will book one for you. I suggest they change this on their website. The owner was very helpful and the room had everything we needed although could do with some refurbishment especially the window blinds.

Great location, close to restaurants. The staff were welcoming and friendly. Showed us around the room and suggestions for dinner.

The staff led us to our room and ensured all our needs were met. His clear explanation of the hotel vicinity helped us in our holiday plans. .

Great stay - comfortable, friendly and helpful

Nice full kitchen amenities as well as a washer/dryer. Small number of units total so fairly quaint and quiet motel in general.

Good Location, clean and tidy. New owner very helpful

Really comfortable room, nice and clean and staff are super helpful. A great location as well and we loved the massive spa bath in the room. Overall a great property and I would definitely stay again.

We enjoyed our stay at De Lago motels very much! The staff couldn't have been more pleasant and helpful, and the motel was very clean and comfortable. Lovely shower and bathroom. And a balcony with table and chairs if we wanted to sit outside. A cafe/bar right across the road was very convenient too. I would highly recommend the De Lago!

A comfortable room and the staff were excellent. Unfortunately being on a main road makes it quite noisy with the traffic.

Very nice motel for a short stop. Limited parking

Dirty bedding and cold showers in the morning

Ok place to stay, pretty noisy all night made it hard to get any sleep.

Very convenient to everything we needed and very good value.

Fantastic room, everything provided was excellent- could do with a warmer Duvet on the bed though

Tidy hotel in agood location. The room was good and the hotel staff were efficient.

Good, but needs a little attention to details, curtain lining torn and part of vertical blinds broken.

Arrived to a nice welcome to find we had been upgraded to a unit with a spa, Very nice.

Clean,warm with friendly staff who go the extra mile to make the stay pleasant. We had a spa bath which was a welcome relief after a flight. The location is great, plenty of restaurants, a beautiful park,Hagley, is within a couple of minutes and we walked to the Christchurch Casino for a meal and a good night out.

We've stayed here before, and like the place quite a lot. It is within walking distance of good eateries as well as Hagley Park and the CBD. The only quibble we had this time is that the sofa was not the most comfortable to sit on. Servicing the room is done with quiet excellence. And we will stay here again.

Smoke detector covered in cling film.... say no more. Needs a revamp.

we were only here for 1 night and away very early next morning, room was great, good location, well equipped, easy parking.

Easy check in, central to Christchurch centre and Merivale for restaurants. Clean room and everything you needed at hand

Not really sure what to make of this motel. First the good bits: - The young Chinese(?) lady on reception could not be more helpful. - The motel is ideally located for a 20 minute walk into the city centre. - It is clean and comfortable. Now the not so good bits: - There is insufficient car parking space. - The room is not equipped to the usual standard of motels in New Zealand (no shower gel for instance, insufficient cutlery) that we have become accustomed to. - The basin in the bathroom was cracked. - The remote for the TV was missing (the Sky one was there) which meant that you had to powere the TV on and off from the wall. This motel has potential but needs some core taking of it.

Excellent room. Very clean and very obliging staff.

A well priced central hotel. Parking is a bit tight, but off road.

Good location and has everything you would need. Basic kitchen so not ideal for cooking a big meal but fine for breakfast. They had a sofa bed which they laid for a 5th person. very accommodating staff.

Rooms look just like the pictures, nice and new, and very clean. Fans or aircon would be a huge advantage, and personally, I found the bed really uncomfortable, too hard and lumpy. Everything else was amazing.

Recommend giving the drapes a wash as there is some mould around bottoms against windows. Overall a great facility and a great location

Very friendly staff at reception, however not clean and poorly equiped.

in and out, stayed for one night. perfect easy and convienient

Excellent location clean and tidy and the staff where lovely

Very friendly welcome. Room met our needs although a little noisey (street noise) being a Saturday night. Great price.

We really enjoy the Merivale location, with great places at your doorstep to find good restaurants, cafes, etc...

Stayed here overnight while in Christchurch, car parking was average but difficult to get into if most of the others were full. The rooms itself had a lovely first appearance but surfaces above eye level top of TV pictures etc needed dusting with random cobwebs in corners of the room. Near the top of the shower there was a dirty black mark that ran part the way round the shower. Very handy to town.

Pleasant welcome. Very nice room. modern facilities.

This hotel is in a great spot and the room was great! The staff were super super lovely and made it a very enjoyable stay!

Needs warmer duvets on the bed for winter as not everyone likes to sleep with the heater on high.

value for money

Really enjoyed our stay here. It was effortless. Clean, well appointed room with easy parking. Walking distance to centre city, restaurants and bars, and Hagley Park. It was close to bars, restaurants, bottle stores and take aways (Pedro's lamb) that the locals use. This is a great spot to see the real Christchurch but not miss the highlights. The staff were welcoming,knowledgable and really friendly. Can't imagine staying anywhere else on our next visit.

Large and comfortable rooms, excellent service always greeting with a smile. The motel is 10 mins walk to the nearest supermarket, 15 mins to the park and hospital, petrol stations and places to eat nearby. The room has a spacious bathroom, very clean and all you need. There is a washing machine, washing powder, kettle, cutlery, small dining table and sofa. Wished I had stayed longer.

Nice handy location. Clean but curtains need replacing.

Very friendly and helpful staff

Nice place had a good stay my only problem was the internet kept stopping

Was great, clean, tidy & friendly people. Easy and good location.

A very comfortable room, near to good eating places. Easy reach of shopping centre and the park. Good off road parking close to rooms. Excellent bath to relax in ......this is a must if you are looking for accomodation in Christchurch at the price.

Friendly and efficient welcome with everything you need in your room, including your own washing machine and dedicated WiFi. Excellent bathroom, excellent bed, and roomy. Nice little balcony. Good restaurants within close walking distance.

Great location, friendly staff and great spa bath

We enjoyed this motel. It was very comfortable.

All we expected for the price. Bit of a shame about the verticle blinds and non operating spa. Otherwise very good service and facilities

very good

Was not the room we originally booked but the staff were very apologetic. Free WiFi was good however the charge if you go over your 1GB allocation is quite steep - also no way to track your allocation, or if it is per night or per stay. Still fantastic, would stay again.

Small motel close to the city centre, well equipped and comfortable. Lydia was very helpful organizing our taxis. Very helpful when I left my wedding ring in the bathroom and kindly returned in the mail at no cost. Would recommend.

Not a good first impression. Gardens need attention. Tall weeds at the entrance that didn't just appear with the recent rain. Booked for 2 adults and 1 child - stated the age of the child as 12, when booking, however on arrival we only have 1 queen bed! Our son is offered the pull out couch,and the lady was most helpful and came with linen and bedding, but this isn't what we had booked or what we understood we were paying for. Bedding very light and no extra bedding in the cupboard. Blind in the bathroom could do with a good clean. Have stayed here in the past, but appears to have different owners or managers.

Was only staying 1 night. Room was very reasonably priced. Bathroom was a little dirty. Bit of mould/mildew that could easily be cleaned away.

I was made feel most welcome from the time I checked in. The receptionist was friendly, courteous and most helpful. The first floor unit was spacious, very clean and well presented with a comfortable queen size bed with electric blanket. I loved the good size bathroom and big shower. The electrical equipment I used (electric Jug and microwave were in excellent condition. Impressed to see a front loading washing machine available for use. Off street parking at rear of unit close to all units. On check out I was again impressed with the friendliness of the receptionist and other staff.

Very friendly and helpful reception- extremely comfortable bed ( firm) Few minutes walk to Hagley park

We had used this motel in the past many times for work colleagues coming into town and it was always great. I moved overseas recently so when I need to book something in chch I picked this place. It must have changed ownership as it's certainly gone down hill. The towels were like sand paper and very tatty, worse then a towel I would use to dry my dog. The dryer didn't work on the washer/dryer so we left with wet clothes. When we phoned reception to ask if they could help the girl that came up was very rude and advised she wouldn't turn it on as we wouldn't have enough time to dry our clothes before checkout. I had just got out of the shower, no shoes on, hair wet and she said you must come downstairs not to pay as you have only paid 1 night. I told her they took my payment when we checked in but she said it was just one night that I paid. She told me I must come down now.....I told her I would get dressed first then pay at checkout. They didn't give me a receipt when I paid on arrival so I had no idea that they didn't charged us for the whole stay. They were so rude!!

Broken things. Needs attention to some things. Noisy

It was hot the night we were there. There was nothing for us to cool the room down (there was a heater). We tried to open the window but did not because of the noisy traffic in the road.

Motel is close to christchurch and free parking are good for customer. Improvement of reception service is required. Overall is nice for stay.

Convenient position for all of CHCH. With parking facilities which is most important