DoubleTree by Hilton Hotel Riyadh - Al Muroj Business Gate vs Similar Hotels

Rooms are described as quiet, comfortable and well equipped by several guests, but others noted old furniture, maintenance issues (TV, fixtures) and occasional smells, leading to mixed impressions.

Some rooms have issues such as noise and uncomfortable beds, which lowered the rating.

Inconsistent feedback on room size and comfort.

Spacious and comfortable rooms highlighted in reviews.

Generally reported as clean and well maintained in many reviews, but some guests reported odors from the restaurant and at least one review described very poor cleanliness and old furnishings.

Cleanliness was mentioned as insufficient in some reviews, impacting the score.

Reports of cleanliness issues, including bloodstains on bedding.

Generally favorable remarks about cleanliness in multiple reviews.

Consistently highlighted as a strong point—central/main street location, convenient for attractions and close to the airport in several reviews.

The hotel's location is frequently mentioned positively, being close to attractions.

Positive feedback on hotel location, being close to malls and cafes.

Convenient location mentioned in many reviews.

Many comments praise friendly, helpful and responsive staff and smooth check-in/out; however a few guests complained about management attitude and poor responsiveness in specific incidents.

Staff were noted as courteous and attentive, with specific praise for employee interactions.

Multiple mentions of excellent customer service and staff responsiveness.

Positive experiences with staff interactions noted frequently.

Breakfast received positive notes for variety and setup, but guests mentioned high food prices, limited choices for children, and occasional food-related odors reaching rooms.

While the coffee shop is appreciated, breakfast inclusivity was criticized.

Positive reviews regarding the quality of food.

Highly rated breakfast and dining experiences in reviews.

Basement parking, complimentary water/tea/coffee and arrival amenities were appreciated; shortcomings include no valet, some missing bathroom items and occasional limited in-room supplies.

Amenities received generally positive feedback, particularly the coffee shop.

Mention of good breakfast and health club amenities.

Amenities are generally satisfactory but there were some mentions of parking issues.

Some guests explicitly state good value for money and repeat bookings, though higher food prices were noted by others—overall perceived as reasonably good value.

Some reviews indicate the pricing is unjustified based on the experience.

Concerns over high prices and limited room sizes.

Mixed feedback with some comments on pricing.