Rome Art Hotel - Gruppo Trevi Hotels

الموقع

الاثاث

Ubicación

La dirección del hotel no es la escrita allí solo funciona la recepción de allí sales a la calle la cruzan y caminas hasta encontrar una puerta muy antigua lo peor tienes que cargar tus maletas por una escalera de más de 30 o 40 pasos luego encuentras un ascensor muy antiguo enrejado o sigues subiendo escaleras si está ocupado al interior habitación hay más pasos de escalera imagínate con maletas

Localização atendimento e limpeza

La ubicación

Nada , todo muy bueno

Receptividade dos colaboradores do Hotel

Camera nuova e confortevole

La camera era in un altro stabile rispetto all’hotel. La colazione era in un luogo piccolo e cupo.

ארוחה מעולה

להוסיף גישה נוחה כי יש הרבה מדרגות

Chambre confortable, facilité de se déplacer , tout est à proximité

C’est vraiment chercher la petite bête, petite poussière au coin de lit

Location

Rooms not same as pictures. Everything old

L’emplacement 👍🏾

L’insonorisation des chambres il faut aussi un sur matelas car les lits double il y a un espace pas très agréable , et le personnel qui parle hyper fort le tôt le matin 😩

Tamanho do quarto

Totalmente decepcionado. Não se pode chamar esta acomodação de Hotel.Quartos situados em outro prédio deplorável sem nenhuma segurança e sem serviço de hotel Deve ser excluído da categoria Hotel no Bookings. Café da manhã localizado em local inadequado. Pessoal da recepção sem nenhuma consideração com hóspede.

מיקום מנצח

הצוות לא אדיב בכלל, לא שירותי, קבלת פנים לא אוהדת. הופתעתי כשגיליתי שאני באגף אחר של המלון מעבר לכביש

Centrum! Wszędzie blisko

Hôtel très bien placé à 5min de la fontaine de Trevi. Le parking Ludovisi n'est pas très loin et côté 25euro par jour. Plein de bon restaurants à proximité. Une station de métro (Bernini) à 5min à pied.

Insonorisation pas au top. Notre chambre donnait sur la rue principale qui est très bruyante. Les fermetures de porte des chambres avoisinantes sont très audibles.

* Excellent location, within walking distance of the Trevi Fountain and many of Rome’s main attractions. * Easy access to the metro and public transportation. * Spacious and comfortable room and bathroom. * Air conditioning worked perfectly throughout our stay.

* The guest rooms are located in a separate building across the street from the reception, in an old commercial building shared with other hotels, offices, and businesses. * Several flights of stairs must be climbed before reaching the elevator. * Unreliable hot water—most of the time we had only cold water. * Very poor Wi-Fi, with little or no signal in our room. * Complimentary bottled water in the minibar was not replenished. * Trash bags and used towels were often left in the hallways. * Breakfast was below four-star standards: small dining area, crowded, and disappointing quality. * Street noise could be heard late at night and early in the morning. * safelocker to was not working

Location Big room

Not really 4starts hotel as described, we have got room in old building without reception (and a lot of stairs)

La ubicación y la habitación. Y baño muy bien Desayuno debe mejorar

Desayuno

Розташування.

Повністю всі адміністратори які були за 3 дня які ми проживали з недоволен обличчями як ніби вони не на роботі а я в них дома !!! утюг нема в готелі потрібно ходити в сусідні готелі їхні партнерів це просто жах. Номера розташовані в сусідніх будівлях не в основному корпусі готелю як ніби це якісь додаткові їхні хостели а не нормальний готель.

החדר לא היה נקי, ריצפה דביקה, בחדר האמבטיה האביזרים היו מאלי חלודה ולא נקי היחס ממש לא נעים, נאלצתי לחזור לפני הזמן והם לא היו מוכנים בשום פנים ואופן לבצע עבורי החזר כספי על הימים הנותרים, למרות שברגע שידעתי שאני צריכה לחזור עדכנתי אותם והפנו אותי לכתוב מייל ולא יכולתי לקבל מענה רק מספר ימים אחר כך ממש מרגישה מהם מרומה ומנוצלת

The hotel is located within reasonable walking distance of the main POI in the center of Rome. Breakfast was good and the staff at the breakfast area was kind. Room is basic and quite specious.

It was a bit awkward for us that the reception was in one place while in order to get the room we had to wait get out, cross the road and get into another building, The other building is shared with other users which are not part of the hotel. It seem that the hotel is spread across different buildings which are not fully owned by the hotel.

La ubicación es insuperable

Nada por cambiar

Handy location

All was fine

Excellent

Great location, the staff was great and accommodating had a great time

La posizione è davvero ottimale. Tutto lo staff si è reso molto disponibile di fronte alle nostre richieste, soprattutto la gentilissima signora Hala e il signore alla Reception che hanno soddisfatto ogni nostra richiesta sempre con il sorriso facendoci sentire a casa. Torneremo sicuramente, molto consigliato!

hotel elegante in ottima posizione per visitare Roma, mezzi di trasporto vicini

alcune parti dei lavandini del bagno da rivedere

Location and spacious room Staff is helpful

Konumu çok merkezi, metro istasyonu yürüme mesafesinde, çok yakınında metro var. Asansörü tarihi ama çok şık:)

Kalabalık ve yoğun bir caddede olması sebebiyle gece tüm gürültüyü duyuyorsunuz:)

Localizarea în centrul Romei, amabilitarea personalului, curățenia, izolarea fonica, micul dejun

N/A

La posizione era eccezionale camere molto belle grandi e pulite

Accettazione lenta

La posizione strategica è la pulizia sicuramente sono il punto forte di questa struttura bella anche la camera

Accettazione lenta

Nära till allt.

Vi älskade vår utsikt och att vi kunde öppna upp fönstret mycket och släppa in staden i rummet! Även om det inte var en utsikt på så hög höjd. Det var nära till allt och området kändes tryggt. Vi är överlag mycket nöjda, vi är familj på fyra och våra barn är 9 och 11 år gamla.

Det var dammigt på rummet samt på toaletten, t ex på hyllor. Madrasserna samt kuddar var mycket hårda. Det är ett fyrstjärnigt hotell men känslan av inredning, målningen av väggarna i rummet, trapphuset eller frukosten gav inte den känslan. Vi kommer att rekommendera hotellet i och med läget och priset, men om vi inte hade haft "utsikten mot staden" hade vi inte varit så nöjda.

It was extremely comfortable, the staff was also lovely and the location was very convenient, just a few minutes from the Trevi Fountain, Spanish Steps and underground metro which facilitated easy movement

Stairs, so much stairs 😭

Location is great but that is the only up of the place. The reception is tight with hardly any room to sit and wait. The staff is not rude, but not especially pleasant either. Our room was ok but very basic and smelled of bad drainage from the toilet. The lift is tiny and doesn’t go to all the floors. Breakfast is in the building across the street accessible by 3 flights of stairs. Food is not great and you will be better off eating out in the nearby places. The hotel is bed and breakfast standard not 4 stars as it suggested! No toilet in the reception and no facilities on the site.

Konumu çok iyi

The hotel is in such a brilliant location, in very close proximity to the Trevi Fountain and the Spanish steps less than 10 minute walk and the Colosseum, Pantheon and Palatine Hill are only 15-20 minute walk away. We walked pretty much everywhere with the exception of visiting the Vatican due to being 45+ minute walk and our early morning booking. Overall, the room was clean, had everything we’d need. It is a small/narrow building so the rooms aren’t very spacious, just be aware if you’re travelling with multiple cases. We were on floor 5 and found it to be very warm, we couldn’t get the AC to work so had the windows open which just meant the noise from the street was much louder but that’s just Rome! You’re in the middle of the city, it’s what you’d expect. I wouldn’t recommend the breakfast option, there’s plenty of bakeries, cafes and restaurants nearby. We had one experience on our first morning of the hotel breakfast, where we had to leave the building to go to another building. Once there, none of the tables were clean, the breakfast room is incredibly tight anyways so you had very little room to sit, you had to squeeze by to let others past, and we found the breakfast options were pretty poor. Also the coffee machine wasn’t working. As we left a member of staff did apologise so maybe we just had our experience on a bad day for them Overall, a nice hotel to stay for a short trip

Mycket bra mycket att välja till frukost personalen trevlig och fint i köket ,rummet fint och ren.Hotellet ligger i närheten till allt.

After reading reviews I was very sceptical, and when, on checking in, we were told that a colleague would escort us to our room in another building across the road, my heart sank However the room was small but very acceptable, with a well equipped bathroom with good walk in shower Beds were made and fresh good sized towels daily It was more like an apartment as no hotel lobby to relax or bar However in Rome we were out and about so didn’t miss these facilities Location was perfect, lots of eating places around and close to a number of main attractions We were room only so can’t comment on breakfast I would definitely stay again and I according to my loved ones are “quite fussy”

Colazione ottima, varia e abbondante, sia dolce che salato

Rien.

Hyper bruyant, draps sales, chambre très lumineuse en pleine nuit.

After having a lovely two day trip to the art hotel in Rome with no complaints at all really. We didn’t actually stay in the hotel we were put in an apartment block next door which was fine. We had a lovely big room which was spotlessly clean and all staff lovely and very helpful. I now have to complain that none of my messages on email and Instagram have been answered and when I try to ring the reception it just says it can not connect me. I have left my brand new Jo Malone perfume still in the bag in the room on the table in room when we checked out on Sunday morning around 10.15. When I discovered I had left the perfume yesterday after unpacking my case I sent an email straight away and an Instagram message and also tried to ring the 24 hour reception but also with no joy. I have sent several follow up messages but still have had no reply, just a simple acknowledgement would be nice and obviously to check if my perfume has been put to one side by the wonderful room cleaning team Mrs Victoria shea

The location

Little pricey

Расположение,чистота,персонал

Arrived on Thursday morning and I I must say the receptionist who greeted us was very nice and friendly. Although he did tell us that we were not in fact staying at this hotel after all, but instead at the Trevi Hotel Collection on top of the street. Fortunately this other hotel was nearby, clean, very friendly accommodating staff, and in hindsight I’m so glad we stayed in the alternative hotel, although I’m aware they come under the same group. When I was getting my airport transfer this morning, (sunday 1st) , I had to make my way back to the Rome Art Hotel. This was at 6.20am. Note that I had my 9 year old son with me , just wakened. I was greeted with a different receptionist, having a full arguement with my bus transfer driver. He was shouting non stop. The driver thankfully remained calm. The receptionist was so so angry and shouting. I felt so uncomfortable and uneasy , as did my son , first thing in the morning. He eventually spoke to me to tell me this was my driver. He asked for my room key, but before letting me even explain the scenario of being changed to an alternative hotel days ago, he got so agitated that I was not a resident of this hotel and had no room key. He proceeded to shout. I told him he was being so rude and he continued to be so argumentative , that he was not rude and followed me outside the door. Extremely unprofessional. I left that hotel feeling so embarrassed and thankful I was not staying in that particular hotel after all. Awful that he thinks he can act this way as a staff member. All staff at the Trevi Hotel Collection were fantastic!! So make sure to book that hotel rather than the Rome Art Hotel.

The hotel was perfect for our requirements. We travelled as a family of 4 and the room we were given was very spacious, 2 double beds with plenty of room to spare. The location was great, a short walk from the trevi and other attractions. If you walked in any direction from the hotel you were sure to find something! The room was clean on arrival and cleaned everyday. We loved opening the windows and watching everything going on outside. The gentleman at reception was warm and welcoming and there was someone who helped us take our bags to our room on arrival. I would recommend this hotel to anyone going to Rome, it’s a great base for exploring.

God beliggenhed. Stort og rent værelse i samme bygning som receptionen.

Lidt ærgerligt, at morgenmaden blev serveret i en anden bygning. Det var lidt besværligt at skulle have jakke på osv for at få morgenmad. - men det er kun en lille ting.

Everything was perfect location especially

Nothing

Posizione ottima per potersi spostare e visitare la città. Ottima posizione anche per i servizi come ristoranti, bar, negozi, nonché visite patrimonio archeologico.

Spesso l'ascensore bloccata e quindi, dopo una giornata a spasso per la città la salita a piedi. Diverse camere si trovano in altri stabili, quando scelgo un Hotel come tipologia, è appunto per evitare ciò che mi sa più di B&B, dovreste specificare per giusta informazione.

La ubicación es muy buena. La habitación era muy amplia. Lo mejor fue la amabilidad del señor de recepción. Nos ayudó con excursiones y con lugares para visitar.

La propreté et la proximité

Ras

The location is perfect.

Tends to be too crowdy on busy days.

Výborná poloha hotela

מיקום מצוין, נקי, מסודר, חדר סבבה לגמרי

אין פינפונים למי שמחפש

Hotel was nice and clean. Rooms where big location was great. Breakfast was not great. If I went there again I would skip that .the first day we went to a pizza place under the building. Alfredos they ripped us off. avoid this place .they go by some other name .don't think the Hotel are anything to do with them. But they should tell ther guests to avoid. Giving rome a bad name.

Location is exceptionally good, the team is friendly, and Roberto at the reception helped us with anything we needed in a very efficient manner.

Konumu

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