One Farrer Hotel

We loved our week-long stay at One Farrer - the joined rooms meant that our family of 5 could comfortably stay close together but still have our own space. The swimming pools were amazing, the breakfast buffet was fantastic and we really enjoyed the extra perks of Skyline access. What made it for us though was the warm hospitality of Malek who was so kind to us and made us feel very welcome. He went out of his way to make sure we were looked after which.

Nothing really - we loved our stay!

Location. And the gym and pools are great. Sauna pool, cold dip pool, plentiful towels for use at the poolside. Opening hours for gym - 24 hrs. Rooms are clean and made up in time.

No halal breakfast, but that's okay cos little india is within walking distance.

Very high standard for the price

⭐️⭐️⭐️⭐️⭐️ An Exceptional 7-Night Stay at One Farrer Hotel – Outstanding Hospitality by Mr. Malek We recently stayed at One Farrer Hotel Singapore for 7 nights, and our experience was truly exceptional from start to finish. The hotel itself is beautiful, comfortable, and conveniently located, but what really made our stay special was the warm hospitality and personal attention we received at the 18th Floor Lounge, especially from Mr. Malek, the Lounge Manager. Mr. Malek went above and beyond to make us feel welcome. His professionalism, genuine warmth, and attention to detail were outstanding. He made sure that every interaction felt personal rather than simply being another hotel guest experience. His team on the 18th floor was equally courteous, attentive, and helpful throughout our stay. After spending 7 nights at the hotel, we genuinely felt like we were being looked after by people who cared about our experience. Whether it was breakfast, evening refreshments, or simply having a friendly conversation, Mr. Malek and his team consistently made us feel special. It is rare to come across hospitality where the service feels so sincere, and Mr. Malek is a perfect example of how an exceptional manager can elevate an already great hotel experience. A special thank you to Mr. Malek and the entire 18th Floor Lounge team for making our Singapore trip even more memorable. Your hospitality will definitely be one of the highlights we remember from our trip. If you are considering staying at One Farrer Hotel, I would highly recommend it — and if you have access to the 18th Floor Lounge, it is absolutely worth experiencing. Thank you, Mr. Malek, for making our 7-night stay feel like a home away from home. We look forward to returning to One Farrer on our next Singapore visit! 🌟🌟🌟🌟🌟 Highly recommended!

Great! It was amazing service and room condition!! Especially Kelsie Nciren(?) I don’t remember her exact name, Anyway She was really nice and amazing staff! Thanks for her warm welcome and service!

It was my third time patronising Joso in August 2026. I love the restaurant’s atmosphere with aerial view of the city, and the warm and attentive services from the staffs. Mr Malek never fails to make my day with his attentiveness and warmth service. The food is nicely plated and tasty. I have tried most of the lunch bento and they never disappoint. I highly recommend Joso to anyone who enjoys good food, service in a nice quiet environment.

An excellent lunch at Joso on level 18. Nice and quite ambience, excellent view and fabulous service by Malek. He was very attentive and was always smiling. He left us a small note to thank us for our patronage, which was super sweet! A short thank you to the chef for the delish wagyu and the crew on level 18, and of course a shout out to Malek.

Gentillesse du personnel, suite avec 2 chambres, 2 salles de bain. Piscine magnifique

Rien

The executive package that comes with a skyline room and the amazing hospitality provided by the senior staff particularly under Malek. He is a true professional. Housekeeping were very efficient but it took a day for them to realise my room was being used. I was upgraded which was kind and sensible but housekeeping at the weekend did not know.

Not sure about the lounge at 19 for lunch. It's a bit down market from the previous version on the 28th floor. If costs are an issue increase the room rate to cover it. Don't like the amount of light in the room at night. Flood lights under the bedside units. Not necessary. And for a sleep apnoea suffer a problem trying to stay asleep. They need switches so we can turn them off. First day, Saturday, room was not serviced till almost 4pm. I realise the need to turn around a vacated room but this should not be at the expense and discomfort of current guests. Particularly distressing for me as I was there grieving my wife who made the booking but died 20 weeks earlier. Maybe a few more staff members might solve the problem?

Great check in experience with Sella, Kelsie And Vishnu Stunning room and service

We have now stayed four times at **One Farrer Hotel Singapore **, each time booking a **Skyline Studio with Lounge Access**, and overall we continue to enjoy staying at this hotel very much. From the moment you arrive, the staff at the check-in desk are always friendly, helpful and welcoming – no matter what time of day or night. Although One Farrer is a large hotel, it never feels impersonal, which is something we really appreciate. The **Skyline Studios** are spacious, quiet and very well equipped, with beautiful views over the city. The beds are extremely comfortable, and we particularly appreciate the electric blackout blinds. Even during longer stays, the rooms offer plenty of space and are very comfortable. One of the reasons we have repeatedly chosen the Skyline Studio is the **Lounge Access**. During our first two stays, breakfast as well as the midday and evening offerings were all served in the lounge on the 8th floor. We really enjoyed this concept. The 8th-floor lounge is beautifully designed, modern, comfortable and has a very pleasant atmosphere. Unfortunately, during our third and fourth stays, within a period of only about two months, this arrangement had changed. Breakfast and the evening service were still offered on the 8th floor, while during midday and afternoon guests were directed to a room on the 9th floor. In our opinion, this room is much less attractive and lacks the comfortable and stylish atmosphere of the 8th-floor lounge. We did not enjoy this change at all. We sincerely hope that the management will reconsider this decision and return to offering the **complete Lounge experience on the 8th floor throughout the day**. For guests specifically choosing and paying for Lounge Access, the atmosphere and quality of the lounge are an important part of the overall experience. The **Lounge staff** deserve special praise. They are extremely friendly, attentive and service-oriented. We would particularly like to mention **Mr Malik**, who goes out of his way to make guests feel welcome every single time. He remembers returning guests, addresses them by name and is consistently warm, attentive and professional. In our opinion, he is an outstanding example of excellent hospitality and a role model for service staff. We would also especially like to praise the **housekeeping team**. The room cleaners do an excellent and very thorough job every day and are extremely reliable. Their high standard of work contributes greatly to the comfort of the stay. Another highlight of One Farrer Hotel is the **large swimming pool on the 6th floor** – a wonderful place to relax after a busy day in Singapore. Despite our criticism of the recent change to the Lounge arrangement, we can definitely recommend One Farrer Hotel. Having stayed here four times already says a lot about how comfortable we feel here. We would certainly choose One Farrer again on our next visit to Singapore – and we very much hope to find the full Lounge experience back on the beautiful 8th floor when we return.

We had a wonderful stay at One Farrer Hotel Singapore, and a big part of it was thanks to Naren and Param. They were absolutely amazing—so friendly, helpful, and attentive throughout our stay. They went above and beyond to make sure we were comfortable and had everything we needed. Their warm hospitality and genuine care really made a difference and made our experience even more enjoyable. Thank you, Naren and Param, for all your help and for making our stay so memorable. You are both a real asset to the hotel! ❤️ Highly recommended! 🌟

We have now stayed at One Farrer Hotel Singapore four times, each time booking a Skyline Studio with Lounge Access, and overall we continue to enjoy staying at this hotel very much. From the moment you arrive, the staff at the check-in desk are always friendly, helpful and welcoming – no matter what time of day or night. Although One Farrer is a large hotel, it never feels impersonal, which is something we really appreciate. The Skyline Studios are spacious, quiet and very well equipped, with beautiful views over the city. The beds are extremely comfortable, and we particularly appreciate the electric blackout blinds. Even during longer stays, the rooms offer plenty of space and are very comfortable. One of the reasons we have repeatedly chosen the Skyline Studio is the Lounge Access. During our first two stays, breakfast as well as the midday and evening offerings were all served in the lounge on the 8th floor. We really enjoyed this concept. The 8th-floor lounge is beautifully designed, modern, comfortable and has a very pleasant atmosphere. Unfortunately, during our third and fourth stays, within a period of only about two months, this arrangement had changed. Breakfast and the evening service were still offered on the 8th floor, while during midday and afternoon guests were directed to a room on the 9th floor. In our opinion, this room is much less attractive and lacks the comfortable and stylish atmosphere of the 8th-floor lounge. We did not enjoy this change at all. We sincerely hope that the management will reconsider this decision and return to offering the complete Lounge experience on the 8th floor throughout the day. For guests specifically choosing and paying for Lounge Access, the atmosphere and quality of the lounge are an important part of the overall experience. The Lounge staff deserve special praise. They are extremely friendly, attentive and service-oriented.

Good service at restaurant. Thank to ms Chandra.

I was blessed to be the chosen guest to be upgraded to a suite free of charge. They have spacious public spaces and have very helpful staff. When I lost my white dress shirt they helped me find it. At the concierge, I was assisted by Eugene and Suman or Sella.

Excellent experience! I’m so thankful to Sham who accommodate to my multiple requests thru WhatsApp and phone calls. Her team is really very professional and always on the ball. I really like the service, attitude and atmosphere here. Will definitely come back again and introduce to all my friends and family. Thank you Sham and Bassam once again. You guys are the best!

Our breakfast server, Malek, went above and beyond to make our experience at one farrer hotel unforgettable. He was very social, caring, accommodating and compassionate. The evening door man, Noor, was also a highlight of our stay at your hotel. He was also very friendly, compassionate and knowledgeable about the area and places we should go for a true magical experience in Singapore. The food was amazing, the service was excellent. No complaints! Great location and very safe and clean. The atmosphere was cheerful and welcoming. Our 2 bedroom mint suite was roomy, clean and very comfortable. The only issue is the shower took about 10 minutes for the water to get warm/hot. Great value. No issues with noise level.

It is located really in a very convenient place for any tourist. Well maintained property. It is really a gifted place for Indian vegetarian peoples..

We hosted a high stakes private event at One Farrer Hotel on 16 August. It was pretty stressful for us but Sham and her team Bassam, Velan, Hardeep"s professionalism really made a difference! Sham ensured all our needs was well taken care off and our event was smooth and flawless. All attendees including our special VIP guest had an awesome experience! Everyone was impressed with the warm hospitality, professional service and the amazing vegeterian buffet spread. Thanks again Sham and team! We will be back! Rgds Elena

A big thank you to Sham, Bassam, Velan and Hardeep for your great support throughout our event. We truly appreciate your responsiveness, flexibility and willingness to accommodate all our last-minute requests. Your support and teamwork played an important part in making the event run smoothly. Thank you once again for the excellent support and commitment! From Irene.

I would like to share my sincere appreciation for the excellent service we received at Nest at One Farrer at Escape Restaurant, from the very beginning of our enquiry and throughout the venue viewing and planning process for my daughter’s 18th birthday celebration. The venue itself was a wonderful choice for the occasion. We especially enjoyed the beautiful view, which was particularly lovely at night, along with the fresh air and clean, pleasant surroundings. The atmosphere made the celebration feel even more special and enjoyable for our family and guests. The Western buffet for 30 guests was also a highlight, with good food that everyone enjoyed. A special thank you to Ms. Sham, the manager, for being so helpful, attentive, and accommodating especially our request for a TV monitor for the photo slideshow and granted our other requests promptly. She was very understanding and made the entire process smooth and reassuring. We would also like to thank Velan and Bassam, for their warm, friendly, and attentive service. Both were always helpful and made sure our needs were well taken care of throughout the celebration. Ms. Sham, Velan and Bassam went above and beyond to make us feel welcomed and supported. Their professionalism, kindness, and genuine care made a wonderful impression on us, and we truly appreciate their efforts in helping to make my daughter’s 18th birthday a memorable and special occasion. Thank you once again to the entire team at Nest One Farrer at Escape Restaurant for the excellent service, lovely ambience, fresh surroundings, and delicious food. We truly appreciate everything you did to make this celebration such a happy and memorable one. We would be happy to recommend Escape Restaurant to others looking for a beautiful venue with great food and excellent service.

This hotel is very well located, in the centre of the city, with MRT stations and the 24 hours Mustafa Centre shopping mall within walking distance. So are many Indian (mainly Tamil) restaurants, this hotel being located in “ Little India”. The Sky Lounge rooms are fantastic, with spacious rooms, great furniture and exclusive lounge, pool and breakfast area. The Mint rooms are smaller in comparison but are quite good too. All the usual amenities including bathrobe were provided, but I didn’t notice any balcony. A alarm clock was something not seen in many 5-star hotels. Breakfast was provided in different locations, and the spread was quite extensive. Cleanliness across the hotel was spotless, and the room housekeeping was exceptional. Sleep quality was great. The only complaint is about the WiFi, which keeps getting disconnected and sometimes the speeds are snail- level (note: only in the rooms, not in the Level 6 conference areas). The illumination in the WC area of the Sky Lounge Romans is very low, and an increase would help. A security deposit is required, even for fully pre-paid rooms.

Sandra, fam, Dewy, Vasan were all super helpful. We have been coming to this hotel for the last 10 years and enjoy our stay. One thing I’d like to see is smart tvs in the rooms so guests can watch streaming services

Posizione, camera grande e pulita

Colazione non di alta qualità

Adele Chandra was very helpful. Nice breakfast Staff very co operative and very good

The Skyline lounge provides an excellent breakfast and Malek was so helpful and friendly

Cleanliness, polite & friendly staff

Price is in the high side. Breakfast in lounge is not as great as in Whampoa Cafeteria.

Nice big rooms and clean and comfortable The outside area was very good

The Breakfast was very pricy and not very good, what it cost the brekkie should be first class The pool etiquette, you have men standing around in SEE THROUGH THONGS, when you have 3 teenagers with you it’s the last thing you want to see, the 2 girls were not amused. I reported this to reception TWICE and they did not have the decency to come back to me . SHOCKING state of affairs

Staff at reception - very helpful, gave a large room that was available

Breakfast - options/variety not as much as other hotels I've stayed, but sufficient

Cleanliness & Hospitality

Cleanliness, hospitality

The Olympic size pool at level 6 was fantastic, as well as the gym. We did not use the pool at level 18. We did use the lounge for breakfast, noon snacks and evening cocktails. The food selection was varied but more importantly the staff were excellent. I would like to commend especially Malek as well as Hairie and Toong for their solicitude, friendliness and personalised service. It was a highlight of our stay!

I had read many reviews of the Skyline lounge experience and of a certain manager named Mr Malek. Well that convinced me to try and book the skyline room type. I was not disappointed at all. And when I had the chance of meeting Mr Malek when he welcomed me at the Skyline lounge, I can see why so many guests had written about him. He was excellent and exceptional in service, taking the trouble to know each and every lounge guest. Truly memorable. I had experienced so many hotel lounges in other countries but none could compare with the service shared by Mr Malek. Exceptional!!

All good.

Thank you Hardeep & Fong for the good service and good food

Breakfast at one farrer was amazing. Chandra is very friendly, helpful and she greets everyone with a pleasant smile

Excellent hotel. It has great facilities and is located right at the edge of little India and very accessible by MRT to other parts of Singapore, has nice restaurants and historic places in the vicinity. The staff is super helpful. Our server Chandra in the breakfast room, deserves a special mention for being extra, caring, helpful, and warm.

Visited Whampoa cafe for peranakan set lunch on 15 Jul 2026. Service staff Ms.Sha is friendly and patience for my request and arranged separately cooked prawn (softer texture) as per my request for my old age mum. Kudos to the service excellence !

Great location for city break, staff in breakfast restaurant were great, Rooms very clean and receptive, definitely recommend for walkable to Little India.

Kelsey and Param were superb. Peak hospitality, best hotel in little India. We are planning to come here again already. Our queries were handled diligently, we provided the right support, and the staff were courteous.

We recently held a function in their Grand Ballroom and utilized the Mint Suite. While not everything was smooth sailing, as would be expected (miscommunication for delivery of goods, queue poles at reception area) the service recovery has always been excellent and the staff always made sure feedback was acknowledged and issues rectified promptly. No complaints for the venue itself. They were even kind enough to provide complimentary upgrades to some of our family that were staying with us. Very impressed with the professionalism shown and would not hesitate to recommend this location. Thank you very much to the team at One Farrer Hotel for making it a day to remember!

Our family of three stayed at One Farrer Hotel in early July 2026, and from the moment we booked until we checked out, the experience was exceptional. Before we even arrived, we arranged the hotel’s airport transfer. A special thank you to Concierge Manager Mr. Zaini, who thoughtfully recommended the most suitable vehicle for us. Travelling with my mother, who uses a wheelchair, his attention to our needs was greatly appreciated. At check-in, we were warmly welcomed by Ms. Suman, Ms. Sri, Mr. Vasan, and Mr. Param. They made the entire process smooth and effortless. We were also incredibly grateful to be accommodated with an early check-in and an unexpected room upgrade. They probably had no idea how much this meant to us—a larger room made a tremendous difference in ensuring my mother’s comfort and mobility throughout our stay. Although the hotel’s kitchen is not halal-certified, we were pleasantly surprised that they thoughtfully provide Muslim guests with a halal-friendly bento-style breakfast delivered to the room. It was a considerate touch that we truly appreciated. The hotel itself is modern, spotless, and well maintained. Security is excellent, with key-card access required for guest floors, giving us extra peace of mind. Its location is fantastic, with shops, malls, and plenty of amenities all within easy walking distance. The housekeeping team also deserves recognition. Our room was always impeccably cleaned, and every member of staff we encountered was consistently kind, attentive, and eager to help. Check-out was equally seamless thanks to Mr. Patrick, who made the process quick and pleasant. What truly sets One Farrer Hotel apart is its people. Every staff member we met genuinely cared about making our stay comfortable and memorable. Their warmth, professionalism, and attention to detail made us feel welcomed from beginning to end. Thank you to the entire team at One Farrer Hotel for making our family holiday such a wonderful experience. We will definitely return on our next visit to Singapore and would highly recommend this hotel to anyone, especially families and guests travelling with elderly family members or wheelchair users.

I stayed here for five days during a business trip. Overall, the room and facilities met my expectations and were up to standard. 5 stars!!! The only reason I didn’t give the hotel five stars was the breakfast service. Unfortunately, I didn’t get the name of the Indian lady manager. I don’t mean this personally, but I found her service to be quite unprofessional. She rarely smiled, it was difficult to get her attention, and she often seemed to ignore guests while standing nearby. Perhaps she was tired, overworked, or simply having a bad day, but it did affect the overall breakfast experience. On the other hand, the short-haired lady manager provided excellent service. She was friendly, helpful, and always greeted us with a warm smile. Her professionalism made a noticeable difference and greatly improved our dining experience.

Great experience. Lovely hotel and service. Smooth check in with Devi and Param whi gave us an awesome room upgrade. Next to mrt and multiple food options so highly recommend

The hotel view and places is amazing and enthusiastic... rooms are spacious.. All is well and value is amazing.. Param & Patrick& Vasan serve us well with amazing smile and widely welcome us family..

We had a wonderful stay! A special thank you to Param for the excellent assistance with our luggage from the lobby to our room. Your kindness and helpfulness were truly appreciated. A big shout-out as well to Vasan for making our concierge check-in and check-out process so smooth and efficient. Your professionalism, warm hospitality, and friendly service made our experience even more enjoyable. Thank you both for going the extra mile to make our stay comfortable. We look forward to staying here again!

Friendly and attentive staff with many reviews praising the excellent service.

Patrick is a great guy when approached him he was very kind

I visited Longshot Cafe & Lounge a few times and I enjoyed the dining experience with them. Hardeep is friendly and helpful. Always greeting us with a big smile. The chefs and the service staffs are great too! Keep it up 💪

The staff in The sky lounge provide fantastic service. Excellent location above Farrar station

Nothing

I had a brilliant experience overall.

Everything was excellent- nothing at all was an issue in any way.

The hotel doesn’t have proper bar for patrons and the restaurant at sixth floor was closed most of the time except for breakfast. Breakfast lacks varieties and compared to what it was before COVID, it is really a downgrade. There are no drinking waters in the room and the instructions in the room with regards to sourcing water to drink is an absolute disaster. The reception and concierge behaves indifferently towards Asian as compared to Europeans.

Every thing

Room are spacious. Great for relaxation. Just awesome.

Good Hospitality by the staff Chandran and Adele. Staff is helpful and polite.

We had an exceptional dining experience tonight. The staff named Bassam and Sham were professional, attentive, and genuinely warm from the moment we arrived until the end of our meal. Every course was introduced with confidence, our glasses were always refilled promptly, and we never felt rushed. The team's attention to detail truly elevated our evening. Highly recommended!

Amazing hotel stay.. best place to shopping and food nearby .. special mention to Mr Naren who helped us for a smooth check in and was very friendly

Great location to have good value meal or a cuppa with friends. Or for a round of drinks to wind down your day. Relaxed vibe, chill atmosphere, fabulous staff. Syamala, Hardeep and the whole team at Longshot are simply awesome.

Excellent stay! The location is outstanding, with the MRT just steps away, making it easy to explore Singapore. The hotel has a calm, welcoming atmosphere, and the rooms are spacious, spotless, and very comfortable. It offers excellent value for money for the quality and service provided. Special thanks to Naren and Eugene for their exceptional hospitality and for making our stay truly memorable. Highly recommended!

The location is very convenient, with easy access to the MRT and close to shopping areas. The breakfast is very good. Reception staff are outstanding. Param and Eugene were especially helpful during check-in, explaining everything clearly. I was also upgraded to a room on the top floor, which had a great view and a bathtub.

Location is very nice. Love to come.back here for vacation one day. Thank you to Sri and Patrick for being a warmth and genuine hotelier. Very friendly. Best hospitality. And also Rayson for accomodating me in a very short notice. Will be herr for.sure.

Excellent service, especially Velan, Chef Jenrick, and Chef Kent. The food is fantastic. Nice ambience for get-together. Must return to try other types of food. This is at Longshot.

Loved the hotel, amenities, friendly staff, cleanliness and the view. Likely to come back again. Special Shoutout to Suman and Devi for helping us out with a very smooth check in process and services.

We stayed in a Mint Room for a couple's getaway and had a wonderful experience overall. The Location & Convenience You really can't beat the convenience of this hotel. It’s located right by the hospital (making it very easy for taxis) and is a mere 2 to 5-minute walk to the MRT station. Having a 7Eleven literally downstairs was a lifesaver for late-night snacks, and major spots like the Mustafa Centre and endless local dining options are just a 5-minute walk away. The Room & Service Our Mint Room was surprisingly spacious and very comfortable. One thing we loved was how soundproof the walls were from room to room—we never heard our neighbors. The only downside to the layout was that noise from the hallway/corridor traveled into the room quite easily, though that seems to be the case with almost every hotel these days. A huge shoutout to the hotel staff—they were incredibly kind, helpful, and attentive. When we mentioned we were heading to Sentosa Island, they proactively reminded us to pack towels so we wouldn't have a difficult time there. It’s those small, thoughtful details that made us love the service. A Few Minor Tips for Future Guests: Wi-Fi: We had a lot of trouble with the room internet disconnecting and requiring constant logins. If you run into issues, call the desk and they will give you a different network to connect to, though we mostly relied on our 4G. Food: Skip the hotel breakfast. At $30 SGD bundled (or $41 SGD walk-in), it is way too expensive. There are fantastic local restaurants just steps outside the hotel where you can get a great meal for a fraction of that price. We would definitely recommend One Farrer Hotel and will absolutely stay here again!

I want to thank NAREN. The service is very good. Upgrade the room for us. The hotel is very comfortable and you can see the beautiful scenery. Thank NAREN. Next time I go to Singapore, I will ask him to book a hotel.🫶🏻

Singapore. Great atmosphere. Rooms were top class. Good value.

Very good your non veg range is very good Need to upgrade in veg Allover very good

Absolutely loved the experience. The hospitality was on point. Would love to visit again. Special shout out to Maleek, what a sweet gentleman! :)

After a slow start with the room not being ready upon arrival we were upgraded to the Lotus Villa on the 20th floor. Excellent and attentive service at the Club Lounge from Malek and his team, lovely chocolate cake on our anniversary, and great service from all other staff throughout our stay, whether it be the turn down service, providing ice buckets and umbrellas and preparing the spa bath. Hotel location next to the MRT is great and the trip was good value for money all round. We would be happy to recommend to others. Thanks to everyone for your hospitality, from Jane and Lee.

location of hotel, size of the room, cleanliness, amenities etc... were exceeded my expectations. water spilling outside the shower cubicle may be avoided. the lounge was ultimate and the staff went out of the way to take care and please every guest. it was remarkably convenient. SPECIAL APPRECIATION.

the TV even if I put it on sleep mode keeps coming on after every particular time and disturbed sleep at night on regular intervals.

We had such a wonderful stay at One Farrer Hotel, and a big part of that was thanks to Naren. We had to make a last‑minute change to our booking, and he sorted it out with so much kindness and efficiency. After a long flight from New Zealand, the last thing we wanted was a complicated check‑in, but Naren was patient, attentive, and made sure everything went smoothly. Very grateful for the early check in as well!

Kelsie Chua - Assistant Guest Services Manager: extended our check-out time to 3:00 as my husband requested, due to my feeling under the weather and needing to rest. Param - Guest Services representative: saw that we would be celebrating my husband's birthday during our stay, and gave us a lovely, upgraded room without our asking. He also sent us a beautiful and delicious chocolate birthday cake. The hotel is conveniently located in the Farrer neighborhood of Little India, with a metro station underneath it. There are plenty of stores, restaurants, and a large mall within walking distance. The vibrant shops, sounds, and sights of Little India are minutes away. The hotel itself is immaculate and the service is top-notch. There were a couple of minor inconveniences but they were resolved very quickly and pleasantly. The outdoor swimming pool is immense, and great for swimming, relaxing, or cooling off. We would stay here again.

On arrival our basic club room was upgraded to a panoramic 'villa' room on level 20. Club access was great value inclusion with food and drinks all day of good quality and the lovely Malek in the club to look after us. Central in Little India and 1 minute from Mustafa and the Metro. We had access to club pool on 18 but the 50 metre pool on level 6 was always empty...amazing stay . We would be back. The room did need some maintenance...the toilet was Japanese variety with some semi exposed wiring and was crooked. There is a bit of carpet wear at entry to bedroom. Overall though an amazing value stay. We loved it.

Lovely stay~ we got upgraded to a larger room and it was really lovely ~

Receptionist Devi has given us the most unpleasant experience every time we spoke with her. She is SO NON COOPERATIVE, rude and not so helpful. My son was suffering from a dreadful toothache in front of her and she refused to help not just once but many times. I asked her to help me with warm water with salt to rinse kid’s mouth who was screaming in pain- she said I don’t have. Then Hardeen and Bassin from conventionary counter & cafe helped and kid got some respite. Same thing happened at breakfast. A Singaporean lady (looks like the manager) was so mean & disrespectful that she refused to help with basic thing like cup because clock struck 10:30 and the cafeteria had to be closed. She also refused to help with pancake machine. Indian lady standing over there was courteous and helpful always. Only good thing about hotel was its location and water jet in the room. Majority of the staff here has difficulty understanding English. Concierge people do not pick up the call and you have to walk down to first floor if you need help. Overall average experience.

Wonderful time here. We got upgraded to a larger room and it was so nice and lovely~! Definitely going to come back here again :)

we enjoyed our evening alot, the food was really great and so is the experience. thanks Hardeep for the wonderful service too :)

Had a great experience at one farrer . Morning breakfast was sumptuous. Had a great time and especially the staff was helping and lovely. One of the staff Chandra hospitality was awesome.

This hotel has been kind, warm and accommodating while I was struggling through travel uncertainties and schedule shifts. They helpfully sorted out any booking issues and when my room was not ready yet they upgraded me to the villa room. I feel pampered and well taken care of. Sella and Devi are so stellar in their support and customer care