Landmark Premier Hotel

Great

The bedroom had a funny smell like urine, the shower head had brown dirty water coming out and the manager and some staff were very rude.. they always make a face when u ask for something and always rude and mutter under the breath.. I asked them not to enter my room yet they entered

Good location, the cleaning level was much less than expected from a 4 stars hotel. We didn't notice that we received a smoking room, note to self: double check that getting non-smoking floor.

This is the worst hotel I’ve been in! Everything in the room is broken the sink was leaking water on the floor same with the bathtub also there was bugs on the bed! Disgusting never book this hotel

The only thing I didn’t like is the door lock it didn’t work every entry take ages to open Rest of them all good

Good option in old town.

Is old property but good conditions the staff so kind, really good service and great location

Their service was wonderful the only problem I had was there don’t have windows..but will recommend for everyone such a great experience

Location

It was good, friendly staff , cleaning staff was very good. Although there was problem with leaking toilet. But overall friendly and helping staff at reception & was a good experience.

It was good.

Checked in my hotel on Friday the 24th around 4am ish. First thing I notice when me and my assistant got in the room was the smell of cigarettes and wet sheets. The toilet had popped satins, shower area was really disgusting, and floor was filthy, there were also bugs and cockroaches in the bedding area, phone wasn’t work, plus the tv. I also have pictures to provide. I’m highly disappointed about this hotel

very bad service. room no have air freshener, no clean.

It was very dirty. The facilities are broken. This place simply needs to be demolished and rebuilt. Everything is wornout

Very bad experience with allergies because of cleanness of the room. Won't recommend. The mattress are terrible and sofa was dirty. However the only positive point they are willing to help you park your luggage.

Was dirty, dirty, dirty why is water leaking in the bathroom they don’t clean the room every day

The hotel location great , the staff so friendly but the hotel not clean with bad smell in the room , dirty carpet with insects in the wall and bed , the furniture old but all work well , the heating system not work just fan , the security door locks broken , for me the wifi speed good if I need to rate the hotel I give maximum 2 star from 5

They staff was so amazing. I have a wheelchair and they were above and beyond with support and services. The Foo was very tasty. The price was very great too.

The staff were kind and really helpful

I had charge local tax twice, room was not clean, furniture was dirty spot on both chair Guest not permitted to visit Stuff was rude.

I need refund When I entered in the room bathroom was in dirty situation and on floor there were cockroaches I showed this situation and they changed my room Next room has smoking smell, bathroom was dirty bed sheets had red spots all over hairs we had terrible experience and we had to shift in another room- I can send you pictures

Excellent services, above all, QUICK AND FAST response to room services.

The room was very smelly and dark. During shower water was falling on bath floor and there was not enough glass wall around the bathtub or shower certain to hold it. Location was good and walkable to market. When you open the window you can see the cloths hanging all over in your next building apartments.

I found the condition of the room was definitely not four star especially the bathroom. On day two I complained about faults in the room , they were never addressed even after repeating them a few days later . The breakfast food is definitely not international but cater for the Indian subcontinent, very limited . Doors in the hotel have to banged shut to close therefore all night the banging goes on .

This is NOT a 4 star hotel. The internet connection was extremely slow and the cable television was out. No one bothered to tell us this when we checked in. The location is not in a good part of town (even by Deira standards) and is very inconvenient.

Expedia rates this property as a 4-star hotel but in reality this hotel barely measures up to a 3-star experience. On check in the room I received had dirty sheets and completely ill serviced bathroom with the sink and bathroom tub stained and cracked and no hot water. I requested to change the room which they did without issue. The new room was okay, but the cleanliness still could have been better. All the rooms smelled horrible and hardly live up to a 3-star experience. The breakfast was also incredibly limited and mediocre and I would recommend passing without it. Never again will I stay in this hotel and I will recommend everyone to be careful when Expedia marks a hotel as 4-stars. Link with photo evidence: https://1drv.ms/u/s!AskrWL2Bud3P5BVJEJ0IEyhVlM1S?e=RmU2wZ

Bad room service

TOTALLY TERRIBLE! DON’T STAY THERE!

Terrible experience. First no restaurants, bars or terrace open. Room cleaning need big improvement, toilet not working and when I reported instead change my room hotel send maintenance supervisor who did nothing. He show up another time after 11:30 pm ready to work. Room has minibar fridge so loud that I need to disconnect it from power supply in order to have some peace. There is also TV in the room but without remote. Definitively this was my first and last stay in this hotel. Overall terrible

This is a ageing hotel, most of the staff are friendly and helpful except in the dining area. Breakfast was very very poor with little options, leaks from the ceiling in the bathroom and the wifi didn't work most of the time

The property pictures online were definitely edited or Photoshopped. Wifi wasn't working in our rooms which was very frustrating. The breakfast quality was not very good too. Neighbourhood is not the best. Overall stay was very bad. We had to leave one night before our check out and book in another hotel because of the poor quality of stay. I would rate this hotel with max 2 stars.

Myself and my Wife, had a very pleasant stay Landmark Premier Hotel. Very polite, excellent location, exquisite food, very helpful staff. Charles and his team are doing an excellent job. Their assistance, made my short holiday, much easier.

The hotel is old and not a four star property as stated on Expedia. The carpet in our room was heavily stained and we could tell that the hotel had seen much better days. I cannot recommend this property. Its only redeeming quality is its accommodating staff.

The property does not look like a 4 star hotel. I would say a poor 3 star or even less. Windows from outside were so dirty that we couldn’t see a thing! No hair conditioner at the hotel.. extremely poor wifi connection! The staff were nice and friendly though.

One of the worst experience in my life. Hotel is outdated with very very bad smell in halls and room. Very dirty pathtab

Nice stay, walking distance from the station and very close to the airport. Very Friendly staff as well but a little out of the way. Breakfast and location were ok.

Cool place and will like to visit again some day

Their breakfast was excellent but service and cleanness is poor needs improvements.

The hotel is close to the metro and the mall.

It is a 3 star hotel indeed not 4 star.

Good for business trip

Wifi sucks, and the night shift concierge is very unfriendly. Their hotel should fix their wifi connection

Dont even think about it

House Keeping could be improved on to keep up same cleanliness level found as from check in

I wanted a late check out and the Reception said that upto 2 PM check out will be free. I cut short my shopping and rushed back. The reception told me that I did not need a late check out because I had the reservation till next date that was till 11 AM 04 Feb 200=20. Although surprised , I asked her to check again and she confirmed . Because the resrvation was made by my Staff at the office, I acccepted the possibility. I went to room and wauited for my wife and daughter to arrive because our Flight was late at night. At about five I got a call that the booking was only till 03 Feb and I will now be required to pay late check out charges of half a day. I objected because I had returned in time at 1400 hrs. But I was forced to pay the 100 Dhm I think it let a bad taste

Good: location, comfy bed, clean, friendly staff - thanks to Bless and all, good wifi, safe area/lots of shops/restaurants and Al Rigga Metro Station. No far from Union Metro Station as well. Bad: a pretty expensive breakfast, rooms are a bit dark decor suggest a small renovation to clear up and a better atmosphere at the room. I requested to check out a bit before 6pm, all smoothly done, just paid half stay and all fine. No stress at all. I would stay there again! I would recommend this hotel for a friend. Thank you!

I like Everything about this hotel is clean and not to far from gold souk . I will recommend to Freind and family.

Pictures are fooling- the hotel is located in a neighborhood and the view is of apartment buildings with satellite dishes and laundry hung on lines. The hotel is small and so are the rooms. The “pool” is located on the roof, and unless one enjoys being baked by 100 degree, musty, dusty air in clear view of locals, is a clear no-no! One positive thing, it is secure and elevator to the floors are accessible by room key only. It is no closer to the souks then other much nicer 5 star hotels (the entire city is the size of a small suburb). And final note, taxi drivers have a hard time finding this hotel, there are 4 other landmark hotels, this being the newest. It needs to be removed from expedia’s List of hotels (which has never been disappointing). Never heard or saw a vacuum cleaner, toilets were barely scrubbed, the two bath towels, and one hand towel allocated for two guests were never replaced and we had no toilet paper until we made several calls. The front desk was curt and hardly listened. Let me note that the cleanliness is not the staff’s fault, speaking with one, he told me that management limits the number of cups and towels allocated per room, as he washed our used coffee mugs in the bathroom sink with a sponge- no idea if it is the same sponge used to wipe counters. In the meantime, he never replaced used towels, nor replenished used coffee packs. We ended up buying our own coffee, sugar, milk. If planning to stay in the area, try the Radisson Blu or the Hyatt.

Stay was wonderful with clean room and WC.

it is very clean. all rooms and lobbies are very clean. room service act very good

Clean and quiet rooms. Gym and pool are nice. Staff is friendly and service is great.

Very friendly and helpful staff. The room is very comfortable with modern amenities and cleaned to perfection daily. It's very close to the airport and within good distance to the malls. I will recommend it highly.

Best four stars hotel until now, it's near to the regular five stars hotels in services, decoration, etc. :)

the hotel is amazing, you control everything by provided I pad, that is amazing. very clean, nice location, helpful staff. i enjoyed staying in the hotel more than going out for city attractions. the service is very high quality, hotel amenities are great, everything is great. location is great, supermarkets available, ATM nearby, quiet room, dubai metro nearby also, wi fi is great and fast

Lots of disappointments It was a weekend, swimming pool wasn’t warm as well the gym, first day they told it was due to Friday mentainance and then it continues in sateray with no answer. Breakfast is very poor. Stuff is very slow reacting I haven’t attend bad experience like that I’m Dubai before.

Lovely hotel, close to both the airport and the city. Great choice of things to do nearby and street full of cafes and restaurants at a short distance. Great spa and gym.

Hotel staff were brilliant food excellent room was clean basic bathroom not to good bath was dirty on arrival and not really cleaned throughout stay

Hotel old, carpet worn and stained. Breakfast menu limited. Good service from staff. Not much to do nearby. Train 10 minutes walk away. Overpriced but few less expensive options for proximity to airport, 10 minutes ride, about 50 durham, and free shuttle hotel to airport. A 3* hotel.

Tired hotel. Bit noisy. Too expensive for its age and condition

Service was excellent and the staff could not do enough to please you. Suite had a large living area and bedroom and the bathroom had oval jacuzzi with an over the bath rain shower. Hotel is about 550 metres from the metro red line which gives you easy access to a couple of malls and other attractions. There are two 24 hour supermarkets close by. Good value for money hotel.

Great to have Suba hotel pick me up. Room was clean and well equipped. People are extremely nice and always trying their best to serve the customers. Suba needs to be a bit more particular with stored luggage as it should be in a room rather than left outside.

the room of the hotel is clean and nice, most important thing is value for money especially you can get a 4 star hotel in Dubai with best price

Clean and quite hotel with friendly staff. No nearby landmarks but overall very nice.

I booked this hotel because of being close by to the airport and free air port shuttle service , hotel was built only 3 years ago that’s why everything looks new / well maintained but carpet in my room had few spots , all major food places / Burger King / Macdonald , Popeyes etc are 5 min walking distance

Pros: - good location, near the Al-Rigga metro station and Union metro station - quiet rooms - helpful staff - excellent entertainment and movie selection Cons: - Bathtub was not clean Overall, great stay!

Overall it's a good hotel, but no caring for the details. It has a very bad water system as during shower the water become suddenly cold & suddenly hot, pressure of the water suddenly strong & suddenly weak! Carpets need to be changed.

Value for money definitely. Free airport shuttle service was excellent. The hotel did not send someone to fetch my friends and I initially despite special request, but we went to the airport information counter to call Suba hotel and they immediately sent a driver to get us. Rollaway bed was not comfortable as there was little cushion left and the hard springs could be easily felt. Overall still a great stay for the money's worth!!:)

The hotel is only 3 miles from the airport and it is walking distance to the Metro Union Station and from there you can get to pretty much anywhere in the city and back to the hotel and they give you a free shuttle to the airport. The pool was really nice but there like only a young frenchwoman who did not want to Shag and that was still okay

Hotel was clean and well maintained. Room was terrific, large with all modern fixtures and comfortable bedding. Free gym, pool and sauna. Could use courtesy sandals for the pool, the rooftop was blisteringly hot. Could use ice machine. Free airport pickup. Highly recommended.

Only a overnight stay hotel was close to shops and restaurants and very quiet.

Good value clean hotel, I would stay here again

Too much furniture in bedroom, smelly chemical fragrance in lobby. There were 3 of us staying in the room and they gave us only 1 small complimentary water bottle (that's stingy). Taxi couldn't find the hotel and hard to find taxi from the hotel. The staff never had change. Porters were nice.

This was our second stay at Suba and we were very pleased. Their service is prompt, efficient and helpful. Their rooms are run by ipad controls and you can do everything from order room service to turn the lights off. They also have a huge range of complimentary movies which was a great bonus, especially with young kids. The rooms are always clean and comfortable and they provided a free baby cot for us. They pool area was simple but pleasant. They have a steam room and sauna and my husband said the steam room was very good. The man at the desk near the pool and sauna who takes care ofthose facilities is so friendly and nice. We also loved one of the security guys on the door (I think his name was chandra?) He was so nice and great with our toddler. I think the only let down at suba was the breakfast. the ala carte options are not particularly nice, the pastries were a bit tough and we ended up just buying fresh croissants from the supermarket on the corner

Fabulous hotel close to the metro link

I landed past midnight and had requested the hotel to pick me up and sure enough I found someone waiting for me at the airport, my departure flight was very early in the morning and requested the hotel to drop me off at the airport which they did and even set a wake up call for me. The hotel is very clean and comforlanded in DubaiI stayed in room 511 I did enjoy my stay at Suba and I would highly reccomend it.

It was good value and not too far from the metro. Staff were very friendly.