Howard Johnson by Wyndham Toluca vs Similar Hotels

Generally positive feedback on room comfort and amenities, with minor complaints regarding specific features.

Complaints about small and old rooms with issues such as smell and broken facilities.

Rooms varied in quality with issues regarding noise and comfort.

Rooms were described as small but comfortable.

The reviews indicate cleanliness is good, but some guests mentioned issues with cleanliness in certain areas.

Several reviews mentioned issues with cleanliness and maintenance.

Cleanliness was generally poor due to issues with towels and smells.

There were mentions of issues but overall acceptable cleanliness.

Some guests found the location to be a bit remote and difficult to access.

Location was frequently praised for being close to the airport and easy to find.

The hotel is conveniently located near the airport.

Convenient location near the airport and shopping center.

The staff has good customer service standards, although there were some mentions of slow service.

The staff received multiple positive comments for their friendliness and helpfulness.

Staff was described as friendly, but some negative experiences were noted.

The staff was highly praised for being friendly and helpful.

Food quality received several complaints about being cold and lacking flavor.

The breakfast was praised, although there were minor complaints about variety.

Restaurant staff was praised, but lack of food availability was a concern.

Breakfast had room for improvement with variety and quality.

Rooms are well-equipped, although some amenities like the gym received mixed reviews.

General dissatisfaction with amenities added but two positive mentions about coffee service.

Basic amenities were available, but some items were missing or dysfunctional.

Facilities were decent, but lacking some modern amenities.

Many guests felt the hotel was a good value considering the price.

Mixed feedback; some felt the price was high for the quality and condition.

Considering the overall experience, the price could be justified.

Standard quality for this hotel tier.