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Haikou Marriott Hotel — Reviews & Guest Insights 2026

Haikou Marriott Hotel

Name: Haikou Marriott Hotel
Address: No 292, Binhai Avenue, Xiuying District, Haikou, 570311, CN
Telephone: +86 898 6870 8666
Rating: 8

by Marriott Hotels & Resorts

No 292, Binhai Avenue, Xiuying District, Haikou, CN

+86 898 6870 8666

8.0Excellent(43 reviews)

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Guest ExperienceAmenities

Check live rates

Update your trip details before booking.

Check-in from

03:00 PM

Check-out by

12:00 PM

Free hotel parking

About this hotel

Luxurious Accommodations
Indulge in comfort and style at Haikou Marriott Hotel, where each room is equipped with modern amenities and offers stunning sea views. Relax in a cozy seating area and enjoy the convenience of an iPod dock during your stay.

Dining Excellence
Savor a variety of culinary delights at our 3 on-site restaurants, serving up delicious dishes to satisfy every palate. From local specialties to international cuisine, our dining options are sure to please every guest.

Rejuvenation and Recreation
Unwind and recharge at our outdoor pool and spa, or stay active at the fitness centre. With a children's pool available, the whole family can have a memorable and enjoyable stay at our hotel.

Book now for an unforgettable experience at Haikou Marriott Hotel.

Nearby Attractions

挺秀公园
挺秀公园, Xiuying District, Hainan, China
- Park
1.0 km(0.6 mi)
五原河公园
Wuyuan River Park, Xiuying District, Hainan, China
- Park
1.5 km(0.9 mi)
西秀公园
西秀公园, Xiuying District, Hainan, China
- Park
4.0 km(2.5 mi)
假日海滩
假日海滩, Binhai Avenue, 570311 Hainan, China
- Attraction
4.8 km(3.0 mi)
Holiday beach
Holiday beach, Binhai Avenue, Hainan, China
- Attraction
5.0 km(3.1 mi)

Important Information

Please kindly note: - WiFi in the business center is chargeable. - Starting from 1 May 2016, business tax invoices cannot be issued by the hotel. Only VAT invoice will be provided.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Stay Details

Check-in from

03:00 PM

Check-out by

12:00 PM

Parking

FREE

Children

Allowed

Pets

Not allowed

Amenities

Fitness facilities

WiFi available

Free WiFi

Parking

Free Parking

Non-smoking rooms

Air conditioning

Fitness center

Swimming pool

24-hour front desk

Restaurant

Room service

Room Types

Chairman Suite

Up to 3 guests316 sqmExtra-large double bed (Super-king size) (181-210 cm wide)

Deluxe Sea View Room, Guest room, 1 King, Sea view, Balcony

Up to 3 guests58 sqmExtra-large double bed (Super-king size) (181-210 cm wide)

Premier King Room with Sea View

Up to 3 guests86 sqmExtra-large double bed (Super-king size) (181-210 cm wide)

Family Room with Sea View

Up to 3 guests86 sqmQueen bed (151-180 cm wide)

Ask about this hotel

Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”

Guest reviews(43 total)

Provider-sourced guest reviews.

1/10

Reviewed Sep 18, 2025

客房服務…尚可…

房內有霉味…設備老舊

1/10

Reviewed Aug 29, 2025

这家酒店非常老旧，我们的每个房间都是非常潮湿，切有臭味。这是我们住过最差的酒店，没有之一！

海口万豪，又臭又潮！

8/10

Reviewed Aug 29, 2025

Отель очень хороший. Очень понравились завтраки. Очень разнообразный ассортимент на любой вкус. За два дня не все успели попробовать. То что попробовали, почти все понравилось. На территории и вокруг нее очень чисто. Рядом с отелем очень большой чистый песчаный пляж. Закрытая бухта. Даже при сильном ветре больших волн не было. Купаться было приятно.

Расположение не очень удачное. Рядом огромный торговый центр, который не работает. И вообще вокруг много недостроенных и заброшенных зданий. До ближайшего магазина идти минут 15. Пляж находится через дорогу и никак вообще не оборудован. Все ворота со стороны моря закрыты. Чтобы попасть к морю нужно выйти с территории отеля на дорогу.

7/10

Reviewed Aug 16, 2025

The building and surrounding environment were very luxuriou

The bed, chair, and trash bin were old, worn, and damaged. The cleanliness was only average. The massage therapist at the Marriott hotel had her hair loose, and it touched my face during the massage. She also breathed onto my face. The body massage was incomplete, and when I pointed it out, she made remarks, sounds, and gestures implying “fat” while massaging my stomach. Compared to the massage given to another customer, hers was unprofessional and done very poorly.

8/10

Reviewed May 22, 2025

凄くゴージャス

10/10

Reviewed Mar 1, 2025

服务专业，酒店设施齐全.

10/10

Reviewed Feb 21, 2025

Property location in new developed area, next to convention center. Perfect for convention attendees. Very nice hotel but quite a distance away from the center town.

10/10

Reviewed Jan 24, 2025

Service was excellent and very clean

Bit far from food but can order delivery on local app

10/10

Reviewed Dec 26, 2024

Man Ho chinese restaurant staff are friendly and polite with excellent service.we went there on 24 and 25 dec 24 lunchtime.

7/10

Reviewed Nov 7, 2024

They do not have any English TV channel. The food is very average.

6/10

Reviewed Aug 8, 2024

海景不错，但没有直通海边沙滩的隧道，去往海边沙滩最近的门关闭，需要从大堂正门绕行。海边沙滩没有任何设施，没有躺椅，没有遮阳伞，没有维护，没有灯光，可以认为这个沙滩和万豪一点关系都没有。10楼的过道非常热，等电梯十分煎熬。早餐人很多时有两人占了三四张桌子，十分嚣张。

5/10

Reviewed Apr 27, 2024

Beautiful interior

My room did not have a complimentary welcome basket of fruit. The next morning, I saw a worker with a cart loaded with fruit baskets in my hallway. I should have just taken one but instead I motioned to my room door. He nodded in seeming understanding. I then returned to my room and waited but the fruit never came. I called to the reception desk. Despite being transferred numerous times, no English speaker could be found. Hours later when I checked out, I was not asked the standard “how was your stay?” Nevertheless, I added my reflection of sadness on not being able to get the fruit basket that came so close to my door but not inside. The attendant told me it was okay. It’s not okay, I told her, to which she feigned great sadness, adding, “I’m so sorry.” A simple piece of fruit would have been worth a thousand apologies. Staff here needs to be trained on effective problem solving and intervention strategies.

10/10

Reviewed Feb 21, 2024

入住体验非常棒，酒店特别豪华，阳台外的海景太美了

9/10

Reviewed May 28, 2023

Helping staff Great room design Great view

A direct access to the beach would be good.

8/10

Reviewed Aug 25, 2021

位置近海口新码头，环境清静，床舒适，就是可能因为近海所以房间有少许霉味和湿气，多植物和水所以有蚊，房间有驱蚊液但游泳玩水被咬了，整体来说不错的

8/10

Reviewed Jan 30, 2021

刚到时，前台给了我有烟房，之后和总台沟通后，给我升级调整了，之后的房间就很不错，希望以后前台在给房间是问一下住客是否接受有烟房，工作做的周到一些，其他都可以

8/10

Reviewed Jul 20, 2020

가족 여행으로 2일 사용했는데 좋았습니다.

10/10

Reviewed Jun 5, 2020

我们是家庭来渡假的，虽然可能因为疲情影响，酒店很多设施没有开，但是员工的服务非常好，整体体验200分！房间都是带阳台朝海的，景色非常好，就是蚊子有点多，黄昏开始就建议不要出阳台了，酒店也有给小朋友提供防蚊带。我们随行带了三岁半的小朋友，没想到万豪的亲子活动非常丰富，每天都安排得挺满，尤其是周末，做小饼干、pizza,游水、插花、调鸡尾酒等等等等，能参加的我们都尽量参加，因为实在也没什么事做了。。特别感谢其中曾淑川和杜统的员工，非常亲切，很有爱心，一直把小朋友照顾的非常好，让我们在酒店的体验非常好，在这里特别感谢一下入住万豪期间他们的照顾，非常推荐有小朋友的家庭入住，不要错过酒店安排的亲子活动！

8/10

Reviewed Nov 3, 2019

Rooms are well kept, housekeeping is very attentive and provides enough amenities by observing people who stayed in (i have kids) The hotel is beside the convention center phase 2, hence it could be a bit noisy for light sleepers in the morning, even though the soundproofing is quite good (light metal knocking sounds). The plus side is theres lesser people and its much more serene in the hotel, as it is pretty much insulated from any construction sound. Room is big and comfortable to accommodate 4 asian sized adults. They have a reasonably sized adult pool and kids pool which was good. We took up the offer to upgrade our rooms rmb400 for 3 nights to get access to the Exec lounge at L8 and breakfast for 2. Lounge has PCs, can print 15 copies and have snack and biscuits selections. Theres beer and wines too. As its slightly situated at the outskirts, may not be convenient for those who didnt book pre-arranged transportations. It would be more suitable for business travellers

10/10

Reviewed Aug 17, 2019

We enjoyed a relaxed start of our trip throughout Southern China in this wonderful hotel. Rooms very clean, nice restaurant (with very good breakfast), well-equipped gym, nice swimming pools.

8/10

Reviewed Jan 8, 2019

The property is on the beach. Very nice location. Design is magnificent! There is a construction site close by. It broke the power line. We lost power for 5 hours in dark. I was given two dinner certificate for compensation. Just got them in mail. Nice work.

6/10

Reviewed Jun 23, 2018

far away from everything, very inconvenience. have the dinner buffet at the hotel, cause of low occupancy, so not many guests dining, and even though plenty of food varieties but all the food taste plain, quality of fruit and dessert all not up to standard. consider the price of $288RMB plus 15% service charge per person, the food should be better

10/10

Reviewed Apr 23, 2018

We stayed for one week in this hotel and everything was excellent. The room and the hotel were fantastic. The hotel staff was very friendly and attentive. Very good location right on the water and a fairly short taxi ride to many different sights and shopping (for my wife). I would definetly recommend and will stay here again. Five star experience. FYI other hotels we stayed at on this trip, Legendale in Beijing and Yuda Palace in Zhengzhou. My wife liked the Marriot the best

2/10

Reviewed Mar 16, 2018

We booked 6 rooms. We have old folks,couple with children and single adult. The information provided by the staff are all wrong with regards to the bed type.its was quite a walking distance to the rooms. Due to the wrong information provided. We were given smoking room.the whole room was filled with cigarettes smell with no choice we have to open the sliding door through out the night to allow fresh air into the room. Due to the wrong advise,one of the couple carrying their sleeping child walk couple of distance just to find the right bed type from room to room. Next morning we Asked the staff at the counter,can we change the room due to the cigarette smell, good enough they change. we also inform the staff we have to checked out at 630am the next day, will it be possible to have some coffee and bread to go. The staff said yes.after all these arrangement done. we still thinking that after all this hotel was not that bad.. But but to our horrible.. When we check out the next day.. No breakfast was prepared!OMG. How can a reputable hotel never deliver their promise! It's a total different experience with the Marriott at Sanya. Marriott Sanya was fabulous. May I ask did all your staff went for different training. How come the service standard so far apart.. I will not come back or recommend this hotel to anyone.

10/10

Reviewed Nov 7, 2017

Big room, tub facing the ocean. Nice experience!

8/10

Reviewed Jul 1, 2016

great bathroom

8/10

Reviewed Dec 16, 2015

Good service quality, clean room near the beach but no access to the beach or even to the platform near by. Perfect for Business/official stay. If you stay there, do not miss the hot spring bath - that's good. Food is bit expensive with limited choice.

10/10

Reviewed Nov 13, 2015

originally booked another hotel in Haikou, but after a night of horrors, we decided to move and upgrade. via Hotels.com, the Haikou Marriott fit us in the next day, even with us arriving early by three hours. entering the lobby and lounge for the first time made us feel that we should have booked sooner. compared to the cramped streets of the city, to be surrounded by the airy, open, well-designed spaces was such a refreshing change. each following experience reinforced that sentiment: quiet ocean view; big pools, hot tubs, gym (which we seemed to have to ourselves each day); spa treatments; design of our room, including balcony and bathroom. we had buffets at the Bistro, and can say that the quality and selection was excellent. it should be noted, however, that the price is at least twice that of comparable buffets at hotels in Canada, in our experience. we also had dinner at the Man Ho restaurant, which offered a surprisingly high level of service, in addition to an excellent meal. so much so that even though it is not customary to leave a tip at restaurants in China, we did so -- much to the confusion/embarrassment of our server, who was obviously not used to that kind of treatment. one thing to mention: if you're looking to explore the city, the location won't be suitable, and you'll be paying for cabs to take you to other locations. however, if you want a resort to get away and quietly chill, this is a no-brainer.

6/10

Reviewed Oct 25, 2015

It was OK but very hard to have any kind of communication in English with any on in the Hotel.

10/10

Reviewed Dec 29, 2014

My family was very happy and comfortable in Marriot Haikou Hotel. We felt safe and warm. The staff was friendly and helpful. The hotel is very new and the staff is also new.Some were inexperience but were passionate abt their job.

Guest Feedback

Feedback themes are sourced from guest reviews provided by our data provider.

What guests love

•Good breakfast options
•Luxurious surroundings

Areas to consider

•Rooms have unpleasant odors
•Outdated furniture

Cleanliness

6.33/10

Negative comments regarding smells and dampness in the rooms.

Service

9.3/10

Despite some service issues, positive sentiments about restaurant and staff efficiency.

Location

7.34/10

Some complaints about being near abandoned buildings, but close to the beach.

Room Quality

6.79/10

Negative reviews mention older facilities and unpleasant odors.

Amenities

8.32/10

Most amenities are satisfactory with some standout aspects.

Value for Money

8.28/10

Overall value perceived as acceptable for the services provided.

Food and Beverage

9.33/10

High praise for the variety and quality of breakfast.

Overall Experience

8.3/10

Mixed experiences lead to an average overall rating.

Similar hotels nearby

Grand Hotel Haikou - Managed by Accor

Holiday Inn Express Haikou West Coast by IHG

The Langham Haikou

Check live rates

About this hotel

Nearby Attractions

挺秀公园

五原河公园

西秀公园

假日海滩

Holiday beach

Important Information

Stay Details

Amenities

Room Types

Chairman Suite

Deluxe Sea View Room, Guest room, 1 King, Sea view, Balcony

Premier King Room with Sea View

Family Room with Sea View

CEO Suite

Deluxe Garden View Room TWIN

Club Suite, 1 Bedroom

Club Suite, 1 Bedroom, Ocean View

Club Room, 1 King Bed, Balcony, Ocean View

Deluxe Suite with Sea View

Premier Suite with Sea View

Presidential Suite

Luxury Queen Room with Sea View

Luxury Twin Room with Sea View

Executive Twin Room with Sea View

Vice Presidential Suite

Club Room, 2 Double Beds, Ocean View

Club Room, 1 King Bed, Balcony, Ocean View

Club Room, 1 King Bed, Ocean View

Club Suite, 1 Bedroom, Balcony

Room, 2 Double Beds, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View

Room, 2 Double Beds, Balcony, Garden View

Room, 1 King Bed, Balcony, Ocean View

Room, 2 Double Beds, Balcony, Ocean View

Presidential Suite, 1 King Bed, Ocean View

Executive Queen Room with Sea View

Deluxe Sea View Room, Guest room, 2 Double, Sea view

Deluxe Garden View Room King

Ask about this hotel

Guest reviews(43 total)

Guest Feedback