Hôtel Albert par G5

L emplacement

Le petit déjeuner

La chambre n’a pas été faite, l’air climatisé ne fonctionnait pas la nuit et pas de draps dans le lit .

Très propre pas de soucis

Dans notre chambre (319) quand on utilisait un évier dans la salle de bain, l’autre évier faisait un bruit d’eau qui s’écoule mal…mais rien d’important 😃

The location, right on the main street.

Getting into the parking lot, was difficult to figure out at first down a kind of dingy looking alley way.

Tout

Rien

Petit déjeuner inclus et excellente localisation

Le bain de la chambre 103 retient l'eau: Le bouchon se referme automatiquement. Lorsque je prenait ma douche, l'eau s'accumulait dans le fond de la baignoire, l'eau ne s'évacuait pas.

propreté et sécurité

Bon petit déjeuner simple et efficace Merci pour accepter les chiens

Lit très confortable Bon déjeuner chambre très propre personnel professionnel

Refaire les chambres

La plupart de mes séjour à Rouyn, je réserve à cet hôtel. Je vais également continuer de le faire. j’aime sa propreté et sa localisation.

J’ai loué la suite, et malheureusement c’est une suite non rénovée et mal entretenu surtout du côté de la salle de bain : la robinetterie pour le bain thérapeutique était lousse et défraîchie. Le pommeau de douche est inacceptable, la céramique est craqué au sol et défraîchit. Cette salle de bain devrait être refaite au complet. Sinon le prix devrait être revu à la baisse.

Proche de nos activites

Le stationnement

Bien 😊

Bien situé

Aucune glace, aucune bouteille eau, dejeuner avec presque rien.

Nous n'avons pas prit le petit déjeuner sur place, préférant un déjeuner chaud et complet (œufs, bacon, gaufres, etc)

Proximité du centre vile

Broken chair, broken coffre machine, dangerous slippy shower, defectuous bathtub drainage, bumpy elevator

Bed very uncomfortable

J’ai vraiment apprécié mon séjour, en plein au coeur de la ville, très bien situé

Le service et le déjeuner inclus

L’air climatisé très bruyant

Staff was very helpful and friendly. Especially since we did not speak French. Room was extremely comfortable. Breakfast delicious. We were very satisfied. Thank you.

Everything was very nice

I enjoyed my stay, the location was near the areas I wanted to visit.

All good at check in

Very comfortable room on 3rd floor. Clean and spacious.

Check in staff was pleasant but not friendly. Parking situation is terrible. Luckily it was not very busy during our stay. Room and especially the bathroom had a musty odour. Bed was not a queen size and very well used. There wasn’t even a top sheet provided.

Service was not good, and rooms fixtures were broken, and I was given the wrong room initially, and the staff was not professional in the night shift, he had headphones on for personal use and shirt wasn’t even tucked, he did not look professional at all. Furthermore found hair on the toilet seat meaning the room was not cleaned properly. Room was okay but would not recommend for price.

La borne de recharge électrique et l’emplacement de l’hôtel.

Le bruit du climatiseur et le frigo très petit.

Bien situé et le personnel très gentil.

Le prix. Trop chère

A/C is noisy.

Breakfast was good

Bain douche vétuste Absence pour changer les serviettes.

Property was clean but in a tough place for access and parking was difficult. Air con was old and didn’t cool the room down all that well. The hotel is old and clearly was renovated but still felt old. Free breakfast was less than continental and really not good. Staff were friendly. Bed was ok but not great. Overall for the money I payed was very disappointing .

La chambre était correcte et les lits confortables. Il n’y avait pas de mouchoirs et pas de rouleau de papier hygiénique de surplus. Le site indique que les chambres incluent des peignoirs, mais il n’y en avait pas. Nous étions trois adultes et sommes restés deux jours. Malgré le fait que nous avons demandé à ce que la chambre soit faite aucun remplissage n’a été fait, il n’y avait toujours que deux verres et deux tasses plutôt que trois. La chambre avait une machine Nespresso, mais une capsule de café de chaque variété. Le petit déjeuner était inclus, mais pas très varié. Bagel et pain à griller soit même, quelques yogourts, choix de céréales. Des œufs brouillés à réchauffer au micro ondes. La salle de bain aurait besoin de rénovation et les tuile de céramique d’un bon frottage. Point positif les employés qui sont peu nombreux sont très aimables.

On main street convenient

Qualité

Clean, well situated, great staff

Everything and location

Good experience

Très bien

Staff are welcoming and very helpful. Very clean hotel. I always stay there.

Overall good, but refreshing is needed, bathroom calking is overdue to change. Comfortable bed and pillows, rebate at the restaurant is great.

Nice place, clean,quiet & convenient.

Bonne hôtel. Bon service, propre, près des restaurants

bed and pillow were comfortable

Good location, nice gym

Cold breakfast. It would be nice to have something hot food.

Overall it was great. Location was convenient and walking distance from amenities. Hotel is old but nice, well decorated and very clean. My only suggestion would be to have more than 1 person at the front desk especially at 4pm when everyone is checking in and the pillows could use an upgrade.

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Had hair in my bed

Our stay was fine but too high of price for this hotel. Very old building, smoke detector was hanging from the ceiling by the wires, taps in the jet tub were wobbly and not secured to the tub.

Poor cleaning, our room wasn’t clean thoroughly, there was hair in the bathroom around the vanity and a pubic hair in the shower very disgusting. We had two queen size bed in the room and one of the bed had a really deep dent like you sunk in the bed and the other person just beside just keep rolling on you. Mattress need to be changed. One other thing the bed has no sheet underneath the duvet that means that you sleep the duvet right on you and it’s not in a cover either! First time here and will not go back.

It met my needs The staff are excellent Rooms are nice Bed is ok.

Nice quiet hotel, great restaurant within walking distance

Nice hotel with store, restaurant and other stuff really close by. Breakfast buffet is basic, but there is other breakfast place close to if.

Cant open windows,but has fan with ac. Good foor around and amenities

It is the place to stay if you go to Rouyn-Noranda!

Lots to do around the hotel

Je suis arrivé et la chambre ne correspondait pas à ma demande ou ce que je croyais avoir pris. La propriétaire et le personnel ont été merveilleux, mon remis un chambre supérieur au même prix. Excellent chambre 216-219 grand, un petit 1 1/2. Et j’ai repris pour le mois prochain. Le déjeuné est bien rien de wow mais manque de rien et toute est bon et frais. Machine à café disponible dans la salle à manger en tout temps frais fait et toute les choix. Excellent. Je recommande l’endroit et merci à Steve a la réception qui a été aussi été d’une grande gentillesse.

The bedroom window was completely blocked by a large a/c unit in the case of a fire there would of been no way out for the occupants. The hotel would not accept our CAA or Seniors discount. Would not recommend to anyone.

It was very pleasant. The AC was a bit noisy, but other than that it was enjoyable.

The proximity to restaurants, the main reason I used to stay here when travelling to the area

There was an odd smell in the room and through the hotel. The continental breakfast was lacking a lot, coffee was warm at best.

Very clean. Location a bit noisy because of bars in neighborhood

Great hotel but could ger balcony or patio. Even some benches in front of the hotel would be great to sit and relax!! Walking distance to all amenities is a plus😎👍

Hôtel tranquille, propre et facile d’accès. Petit déjeuner assez complet

Close to water and main streets

The hotel had a strong smell of perfume when you entered and in hallways

Very accommodating

Great location and amenities, very helpful and nice staff. I recommend going there for future travellers.

Good hotel with good sized and updated rooms. Breakfast is decent continental style, and they have a good coffee machine that makes espresso etc. The outdoor parkade is fine, but they couldn’t let me in remotely as that wasn’t working. So I needed to park on the street and go move my car after I got my room key. There were some sketchy kids looking in car windows in the parkade when I went to move my car, so I was a bit concerned about security there. But my car survived the night unscathed, so all was good. This was my 3rd stay there, and I’d stay again without hesitation.

Very nice accommodations in a central location in downtown Rouyn-Noranda. Signage for the hotel parking could be better, but not a big deal. Would stay here again.

Old hotel, out dated rooms, but friendly staff and the bed was comfortable. Did the job for what it needed ! The elevator will definitely scare you a bit when it starts and stops bur don’t worry.. everything is fine 😂 Staff was friendly! Continental breakfast with cold food was ok. I remember a couple years ago (ok maybe 6-8 years ago) they offered an extensive menu during the weekend for the breakfast and I definitely miss it.

Very nice

Très sale sous le lit, pas très bonne odeur dans l’hôtel, environ 5 postes de télévision seulement.

Le petit déjeuner a devenu un continental,

Le service pour le déjeuner n’était pas très accueillant et la réception au lever disons que nous n’avons pas eu droit à un bonjour.

Nice room!

Boutique hotel close to services and the staff super helpful. Very clean room and comfortable bed.

Nice quiet hotel. Everything is near which is really great.

Hôtel propre Stationnement difficile pour gros véhicule Déjeuner très ordinaire pour le prix de l’hôtel

Luis Miguel gave us an amazing service! Beautiful hotel and its pet friendly

It was good

Everything is amazing, the gym is fantastic. The rooms are big and comfortable. The hotel is well situated and the people working there are just awesome.

The only down points, are that the room could have more lights. It is hard to work from there because it's really dark and the breakfast is really deceiving

Clean room, friendly staff, enjoyable stay

It was really good.

This is my 3rd stay at the property and I appreciate every time. The only thing I could comment on is the bumpy elevator when it stops at a the desired floor. It shakes and bounces as if we were in a six flags amusement park. That should be fixed, it's been like that for at least two years. Other than that, nice hotel nice staff.

They cancelled my week long reservation when I arrived because my credit card had been destroyed two days ago and I didn’t have the new one. I could pay cash or debit, I had ID with me and I was a long term client (spent over 15 000$ in that hotel within the last four years). I was 850km away from home to get a week long hospital treatment. They finally let me stay but only one night. Never again. They also own the Deville Hotel, the Pizze restaurant and Polonais bar.

Great place :)