Francisco El Hombre
Francisco El Hombre, Salida a Transversal Central, Comuna 8 - Suroccidente, 680004 Bucaramanga, SAN, Colombia- Memorial
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About this hotel
Luxurious Amenities
Hotel Palmera Real offers a serene escape with a garden, restaurant, and sauna, perfect for relaxation. Guests can also enjoy a Turkish bath on-site, ensuring a rejuvenating stay.
Convenient Location
Located just a short drive from Palonegro international airport and near the bus terminal, Hotel Palmera Real provides easy access for travelers. Additionally, it is in close proximity to popular attractions like Cacique shopping centre and Cenfer convention centre.
Comfortable Accommodations
Each room at Hotel Palmera Real is designed for comfort with private bathrooms, minibars, and air conditioning. With 24-hour front desk assistance and room service, guests can expect a seamless and enjoyable stay.
Book your stay at Hotel Palmera Real for a perfect blend of luxury, convenience, and comfort.
Nearby Attractions
Parque San Fermin
Parque San Fermin, Comuna 11 - Sur, Bucaramanga, Metropolitana, Colombia- Park
Parque Coaviconza
Parque Coaviconza, Comuna 11 - Sur, Bucaramanga, Metropolitana, Colombia- Park
Parque Cuidad Venecia
Parque Cuidad Venecia, Comuna 11 - Sur, Bucaramanga, Metropolitana, Colombia- Park
Parque de Coaviconza
Parque de Coaviconza, Comuna 11 - Sur, Bucaramanga, Metropolitana, Colombia- Park
Parque Cuatro Canchas
Parque Cuatro Canchas, Comuna 17 - Mutis, Bucaramanga, Metropolitana, Colombia- Park
Parque El Molino Porvenir
Parque El Molino Porvenir, Comuna 11 - Sur, Bucaramanga, Metropolitana, Colombia- Park
Parque Nueva Fontana
Parque Nueva Fontana, Comuna 10 - Provenza, Bucaramanga, Metropolitana, Colombia- Park
Parque Calle 104 F
Parque Calle 104 F, Comuna 11 - Sur, Bucaramanga, Metropolitana, Colombia- Park
Parque El Porvenir
Parque El Porvenir, Comuna 11 - Sur, Bucaramanga, Metropolitana, Colombia- Park
Parque Monterredondo
Parque Monterredondo, Comuna 17 - Mutis, Bucaramanga, Metropolitana, Colombia- Park
Important Information
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
01:30 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Garden
Pets allowed
Laundry
Luggage storage
Express check-in/check-out
Airport shuttle
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Meeting/banquet facilities
Hot tub/Jacuzzi
Children's playground
Sauna
Breakfast in the room
Packed lunches
Private check-in/check-out
Daily housekeeping
Designated smoking area
Accessible parking
Airport shuttle (additional charge)
Board games/puzzles
Parking garage
Shuttle service (additional charge)
Concierge service
Special diet menus - on request
Grocery deliveries
Kid meals
ATM/cash machine on site
Public transport tickets
Public Bath
Outdoor furniture
Wine/champagne
Airport drop off
Airport pick up
Fruits
Steam room
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Access to health care professionals
24-hour security
Delivered food - securely covered
Security alarm
Breakfast takeaway containers
Room Types
Double Room
Up to 3 guests15 sqmDouble bed (131-150 cm wide), 2 Twin bed (90-130 cm wide)
This room features a private bathroom, mini-bar and air conditioning.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Double bed (131-150 cm wide), 2 Twin bed (90-130 cm wide)
Room details
15 sqm
In-room amenities
MinibarShowerTVTelephoneAir conditioningMini-fridgeRefrigeratorDeskToiletPrivate bathroomPrivate entranceWardrobe or closetLinenClothes rackToilet paperTrash cans
Standard Single Room
Up to 2 guests15 sqmTwin bed (90-130 cm wide), Double bed (131-150 cm wide)
This room features a private bathroom, mini-bar and air conditioning.
Sleeps
Up to 2 guests
1 adults · 1 children
Beds
Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
15 sqm
In-room amenities
MinibarShowerTVTelephoneAir conditioningMini-fridgeRefrigeratorDeskToiletPrivate bathroomPrivate entranceWardrobe or closetLinenClothes rackToilet paperTrash cans
Standard Suite
Up to 3 guests20 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The hot tub and spa bath are the standout features of this suite. Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a shower and a hairdryer. Boasting a terrace with garden views, this suite also provides a mini-bar and a flat-screen TV with cable channels. The unit offers 1 bed.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
20 sqm
Garden View
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomPrivate entranceSofaWardrobe or closetTerrace
Standard Bungalow
Up to 6 guests25 sqm2 Sofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide)
The hot tub and spa bath are the standout features of this bungalow. Boasting a private entrance, this air-conditioned bungalow features 1 living room, 1 separate bedroom and 2 bathrooms with a shower and a hairdryer. Guests can make meals in the kitchen that features a refrigerator, kitchenware, an oven and a microwave. Featuring a terrace with garden views, this bungalow also features a mini-bar and a flat-screen TV with cable channels. The unit has 3 beds.
Sleeps
Up to 6 guests
4 adults · 5 children
Beds
2 Sofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
25 sqm
Garden View
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteMini-fridgeRefrigeratorDeskToiletMicrowavePrivate bathroomKitchenPrivate entrance
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(116 total)
Provider-sourced guest reviews.
8/10
Reviewed Sep 3, 2026Habitación nueva con aire acondicionado. Justo al lado del terminal de transporte.
4/10
Reviewed Aug 7, 2026Locatir
Geen warm water, geen raam ter uitzicht op tuin is vermeld, geen stopcontact bij bed, geen extra deken
9/10
Reviewed Jul 24, 2026El personal en gral. Muy amable y atento Las instalaciones muy bonitas y el restaurante muy bien, al igual que su personal., la Sra Cristy.
Los baños no cuentan con ventilación para sacar los olores
7/10
Reviewed Jul 24, 2026Punto estratégico
La habitación reservada no fue la que me dieron
8/10
Reviewed Jul 21, 2026Todo estuvo en general muy bien
La piscina estaba fuera de servicio
9/10
Reviewed Jul 18, 2026Ótimo espaço, confortável, chuveiro e ar condicionado potentes. Equipe super amável.
Nada
8/10
Reviewed Jul 5, 2026Ubicación perfecta para salir rumbo al Caribe en la mañana. Todo muy limpio
El ruido de los buses, se escucha mucho. Pero es normal solo que hay que tenerlo encuenta.
10/10
Reviewed Jul 4, 2026Excelente atención
Nimguna
10/10
Reviewed Jun 2, 2026La zona húmeda y las cabañas
Sin novedad
10/10
Reviewed May 31, 2026The staff were super nice. I had an issue with a missed connection and they very kindly offered an additional check out time. The hotel is at the bus terminal and is quiet and peaceful for its location. The room is quite a decent size. Would stay again.
8/10
Reviewed May 24, 2026Pratique quand on a un bus le lendemain
10/10
Reviewed May 18, 2026The facilities are great and the staff is very friendly
10/10
Reviewed Apr 29, 2026Friendly and helpful staff. Great location next door to bus terminal. I found it to be quiet. Room spotless and comfortable. Plenty of hot water in shower. Wifi worked well. Inexpensive breakfast in hotel restaurant. Thank you everyone!
Nothing
10/10
Reviewed Apr 21, 2026La ubicación del hotel a mi necesidad excelente
Una pequeña mala información pero por parte de.la.platforma Booking le faltó veracidad y eso para mí es importante
6/10
Reviewed Apr 18, 2026Cuando realicé la reservacion por booking me ofrecieron el desayuno, en el hotel me dijeron que booking no ofrecía desayuno, no tuvimos ese servicio lo negaron.
En booking me dieron una tarifa en el hotel me cobraron mucho más por solo una noche sin desayuno.
10/10
Reviewed Apr 15, 2026La comodidad del hotel,
Que no incluía desayunó
10/10
Reviewed Apr 12, 2026Direkt am Busbahnhof, perfekt wenn man mit dem Bus weiterreisen möchte.
8/10
Reviewed Apr 9, 2026Ubicacion, parqueadero gratis
las camas son un poco duras
10/10
Reviewed Apr 3, 2026Las instalaciones
9/10
Reviewed Apr 2, 2026A pesar de las circunstancias, el personal resolvió muy amablemente. Sus habitaciones suite son increíbles, las camas, los baños, el jacuzzi. Todo
El parqueadero es algo cuestionable.
10/10
Reviewed Apr 1, 2026Amabilidad y limpieza
No incluye desayuno
9/10
Reviewed Mar 28, 2026Parfait pour prendre le bus le lendemain
10/10
Reviewed Mar 22, 2026El orden y aseo
8/10
Reviewed Mar 21, 2026Me gustó que ya había jabón líquido en el lavamanos y en la ducha
Nada
8/10
Reviewed Mar 14, 2026Super close to the bus terminal, reasonably clean, reasonably comfortable, big room, good air conditioning in the room.
Bed was very stiff, room was fairly noisy
10/10
Reviewed Mar 13, 2026Es demasiado útil estar dentro del terminal. Es excelente.
0
8/10
Reviewed Mar 11, 2026Buena ubicación
No hay jabón de manos en el lavamanos sólo en la ducha
7/10
Reviewed Mar 5, 2026Recht naast het busstation, handig als je de volgende dag vroeg de bus moet hebben en niet duur. Kamer heeft airco, dat is ook fijn hier.
Vond het bed behoorlijk hard. En het restaurant was al dicht toen ik aankwam. Kon gelukkig wat eten in het busstation maar dat was niet heel lekker (:
10/10
Reviewed Feb 23, 2026La atención
El ruido constante de los buses y vehículos
10/10
Reviewed Feb 10, 2026Buena ubicación, buena atención, incluye parqueadero cubierto y seguro.
8/10
Reviewed Feb 8, 2026Son emplacement pour transiter une nuit à côté du terminal de bus.
Rien
10/10
Reviewed Jan 30, 2026Good location, walk 2 mins from bus terminal
8/10
Reviewed Jan 28, 2026Läget vid busstationen är perfekt. Tillmötesgående personal som även visade oss var vi kunde äta när vi anlände sent. Fin trädgård.
9/10
Reviewed Jan 21, 2026L’emplacement était génial (dans le terminal, avec accès à de la restauration). Le personnel était gentil et avenant lorsque nous avions des questions.
Chambre un peu désuète.
9/10
Reviewed Jan 17, 2026La atención
9/10
Reviewed Jan 15, 2026La calidez del personal y la comida excelente
Se me acabó el tiempo
7/10
Reviewed Jan 15, 2026Proche du terminal de transport
Pas de petit déjeuner, et un peu bruyant
10/10
Reviewed Jan 14, 2026Un excelente sitio
6/10
Reviewed Jan 13, 2026La ubicación es central, cerca a los sitios de interés.
En la noche Las luces del pasillo iluminan la habitación.
7/10
Reviewed Jan 10, 2026The location was great for an early morning bus.
Long, drawn out checkin process.
8/10
Reviewed Jan 9, 2026The staff of reception César is a great person and excelent attention The restaurant staff la señora Gloria is the best she have an excelent service with all the people
Maybe some time the voice of the bus is not good
9/10
Reviewed Jan 6, 2026Las instalaciones, la atención del personal
El ruido que realizan los buses del terminal es demasiado fuerte y es un poco incómodo, pero a la vez es entendible por la ubicación
10/10
Reviewed Jan 3, 2026La bañera
8/10
Reviewed Dec 26, 2025Su cercanía al terminal de transporte
Nada
10/10
Reviewed Dec 22, 2025No tuve desayuno
7/10
Reviewed Dec 18, 2025Fonctionnel et propre
Prendre garde au bruit de la circulation et exiger une chambre en hauteur
9/10
Reviewed Dec 13, 2025Mini bar dotado, buen confort, excelente limpieza , almohadas muy confortables, excelente plan de TV con cable y Smart TV, aire acondicionado nuevo y silencioso, baño amplio y muy limpio., parqueadero gratuito bajo techo en las instalaciones.
5/10
Reviewed Dec 9, 2025La ubicación, por estar dentro del terminal de transporte y esto beneficia mucho a la hora de viajar a primera hora por tierra.
Me parece que para el precio a la habitación le falta comodidad, mejor aislamiento del ruido e iluminación más cálida. El hotel parece más un motel que un hotel.
8/10
Reviewed Dec 3, 2025Me gustó la atención del personal y la cama.
8/10
Reviewed Nov 10, 2025Das Hotel war direkt an dem Terminal der Busse, super Übernachtungsmöglichkeit, wenn man am nächsten Tag mit dem Bus weitergehen muss oder spätabends ankommt. Es war sauber und das Personal freundlich
-
7/10
Reviewed Oct 17, 2025El personal muy amable. El Desayuno espectacular.
La cama un poco básica y no muy cómoda
10/10
Reviewed Oct 5, 2025la ubicación
que no incluye el desayuno
10/10
Reviewed Oct 3, 2025Ubicación
Que no incluye el desayuno
10/10
Reviewed Aug 20, 2025El servicio, la cabaña amplia con un patio ideal para nuestras mascotas más otra zona verde, mesas para relajarse en zona verde, el desayuno delicioso.
Que el televisor era pequeño el parqueadero un poco lejos. La ubicación como teníamos carro estuvo muy bien, si quieres estar en el centro no es el sitio ya que está la lado del terminal.
10/10
Reviewed Aug 11, 2025Al estar junto a la terminal, hay disponibilidad de taxis permanentemente, tiene áreas verdes para que las mascotas puedan correr, hay un centro comercial cerca, cuenta con agua caliente, tv por cable, parqueadero cubierto y vigilado 24 horas , y café disponible en todo momento, adicional el precio fue económico y si deseas utilizar el yacusi de inmediato te lo habilitan.
El parqueadero no está al lado del hotel sino al final del parqueadero de los taxis, pero el personal del hotel es muy amable y muy atento y te ayuda a llevar las maletas en un carrito para las maletas si lo necesitas.
9/10
Reviewed Jul 11, 2025Atención de recepción la comodidad limpio y ordenado
10/10
Reviewed May 22, 2025Perfect location right next to the bus terminal. Clean and well equipped rooms. Staff is super super nice and so helpful. Also many amenities, like an actual garden and a jacuzzi, which is unexpected in this location
Nothing
10/10
Reviewed May 14, 2025location, pool, clean, good staffs
nothing!
9/10
Reviewed Feb 27, 2025Great location, literally right next to the bus station so perfect so early/late departures and arrivals. Super friendly and helpful staff.
10/10
Reviewed Jul 29, 2024Such a convenient location right at the bus station. Perfect for an overnight transit stay. Staff were very helpful and friendly.
No breakfast included and nothing satisfactory in the restaurant next door. Better to grab a snack from the station.
7/10
Reviewed May 11, 2024Location, perfect if you need to catch a bus in the early morning hours or you arrive very late at night
Room a bit noisy and basic, with small toilet/shower
6/10
Reviewed May 7, 2024Great location, 2 minute walk to the bus station. Staff were friendly and the rooms were clean.
WiFi didn’t work very well, sauna and jacuzzi didn’t seem to work either. The room was very dark. There was no restaurant and only a few places nearby for dinner.
5/10
Reviewed Apr 24, 2024The location is great if you need to take a bus or are arriving late at night. The staff is super super nice.
The best asset is the location, right there by the bus depot. The hotel is clean. The staff is super nice and helpful. The not-so-good thing is that the only place to eat is the hotel restaurant, and it is not good. I know people from Santander love meat, but they should have more options. They did not even have breakfast. The restaurant did not look clean.
9/10
Reviewed Mar 10, 2024Located above the bus terminal, easy to find. Warm welcome from helpful staff, who stored our bags after check out. Room was spacious, shower was warm. Can’t complain.
Nothing.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly staff
- •Cleanliness
- •Good location
Areas to consider
- •No breakfast included
- •Room comfort could be better
Cleanliness
8.56/10Clean and well-maintained facilities were mentioned positively.
Service
8.63/10The staff was noted to be friendly and attentive.
Location
8.87/10Conveniently located next to the transport terminal, which was frequently praised.
Room Quality
8.02/10Some reviews indicated that the room could be more comfortable.
Amenities
8.55/10Good amenities were reported including a mini-bar and a functioning TV.
Value for Money
8.21/10Generally good value based on the location and services provided.
Food and Beverage
7.96/10Breakfast was mentioned positively, though some noted it was not included.
Overall Experience
8.43/10Overall experience was viewed favorably despite minor drawbacks.