Parque San Fermin
Parque San Fermin, Comuna 11 - Sur, Bucaramanga, Metropolitana, Colombia- Park
English
Hotels in Bucaramanga7.0Very Good(75 reviews) 
77% match
71% match
67% match
Ayenda 1501 Metropolitana Plaza
by Ayenda Hoteles
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About this hotel
Rooftop Restaurant with Stunning Views
Hotel Metropolitana Plaza in Bucaramanga offers a unique experience with its rooftop restaurant, providing guests with panoramic views of the city.
Comfortable Rooms and Modern Amenities
Each room at the hotel is equipped with modern amenities including a LED TV, air conditioning, and a private bathroom with hot water.
Convenient Location and Excellent Services
Located just minutes away from Transport Terminal Bucaramanga and Palonegro International Airport, the hotel also offers free WiFi access, parking services, and a 24-hour front desk for guests' convenience.
Ready to experience luxury and convenience in Bucaramanga? Book your stay at Hotel Metropolitana Plaza now!
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Parque de Coaviconza
Parque de Coaviconza, Comuna 11 - Sur, Bucaramanga, Metropolitana, Colombia- Park
Parque Villa Alícia
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Parque El Rocío
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Parque Calle 104 F
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Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Terrace
Family rooms
Pets allowed
Laundry
Luggage storage
Bar
Fax/photocopying
Tour desk
Ironing service
Meeting/banquet facilities
Breakfast in the room
Non-smoking throughout
Private parking
Private check-in/check-out
Daily housekeeping
Shared lounge/TV area
Parking garage
Concierge service
Special diet menus - on request
Grocery deliveries
Kid meals
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
Process in place to check health of guests
24-hour security
Room Types
Double Room
Up to 2 guests16 sqmDouble bed (131-150 cm wide)
Offering free toiletries, this double room includes a private bathroom with a shower. This double room offers a flat-screen TV. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
16 sqm
In-room amenities
ShowerTVToiletPrivate bathroomCleaning productsLinenToilet paperBottle of waterTrash cansShampooConditionerBody soapSocket near the bedKey accessWindow
Twin Room
Up to 2 guests16 sqm2 Twin bed (90-130 cm wide)
Offering free toiletries, this twin room includes a private bathroom with a shower. This twin room offers air conditioning, a flat-screen TV and city views. The unit offers 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
16 sqm
City View
In-room amenities
ShowerTVAir conditioningToiletPrivate bathroomCleaning productsLinenToilet paperBottle of waterTrash cansShampooConditionerBody soapSocket near the bedKey accessWindow
Triple Room
Up to 4 guests18 sqmTwin bed (90-130 cm wide), Double bed (131-150 cm wide)
Featuring free toiletries, this triple room includes a private bathroom with a shower. This triple room features air conditioning, a flat-screen TV and city views. The unit has 2 beds.
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
18 sqm
City View
In-room amenities
ShowerTVAir conditioningToiletPrivate bathroomCleaning productsLinenToilet paperBottle of waterTrash cansShampooConditionerBody soapSocket near the bedKey accessWindow
Standard Quadruple Room
Up to 5 guests21 sqm4 Twin bed (90-130 cm wide)
Featuring free toiletries, this quadruple room includes a private bathroom with a shower. This quadruple room features air conditioning, a flat-screen TV and city views. The unit has 4 beds.
Sleeps
Up to 5 guests
4 adults · 4 children
Beds
4 Twin bed (90-130 cm wide)
Room details
21 sqm
City View
In-room amenities
ShowerTVAir conditioningToiletPrivate bathroomCleaning productsLinenToilet paperBottle of waterTrash cansShampooConditionerBody soapSocket near the bedKey accessWindow
Family Room
Up to 6 guests23 sqm3 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Featuring free toiletries, this family room includes a private bathroom with a shower. This family room features a flat-screen TV. The unit has 4 beds.
Sleeps
Up to 6 guests
5 adults · 5 children
Beds
3 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
23 sqm
In-room amenities
ShowerTVToiletPrivate bathroomCleaning productsLinenToilet paperBottle of waterTrash cansShampooConditionerBody soapSocket near the bedKey accessWindow
Superior Quadruple Room
Up to 4 guests4 Twin bed (90-99 cm wide)
4 Twin Beds
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, towels, and shampoo
Comfort - Daily housekeeping and fan
Non-Smoking
Sleeps
Up to 4 guests
4 adults
Beds
4 Twin bed (90-99 cm wide)
In-room amenities
ShowerTVFanPrivate bathroomToilet paperShampooDaily housekeepingRoom service (24 hours)Free WiFiBedsheets providedSoap
Superior Triple Room
Up to 3 guestsTwin bed (90-99 cm wide), Double bed (131-150 cm wide)
1 Twin Bed and 1 Double Bed
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, towels, and shampoo
Comfort - Daily housekeeping and fan
Non-Smoking, pet friendly
Sleeps
Up to 3 guests
3 adults
Beds
Twin bed (90-99 cm wide), Double bed (131-150 cm wide)
In-room amenities
ShowerTVFanPrivate bathroomToilet paperShampooDaily housekeepingRoom service (24 hours)Free WiFiBedsheets providedSoap
Superior Double Room
Up to 2 guests16 sqmTwin bed (90-130 cm wide)
Providing free toiletries, this double room includes a private bathroom with a shower. This double room provides air conditioning, a flat-screen TV and city views. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Twin bed (90-130 cm wide)
Room details
16 sqm
City View
In-room amenities
ShowerTVAir conditioningToiletPrivate bathroomCleaning productsLinenToilet paperBottle of waterTrash cansShampooConditionerBody soapSocket near the bedKey accessWindow
Superior Twin Room
Up to 2 guests2 Twin bed (90-99 cm wide)
2 Twin Beds
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, towels, and shampoo
Comfort - Daily housekeeping and fan
Non-Smoking, pet friendly
Sleeps
Up to 2 guests
2 adults
Beds
2 Twin bed (90-99 cm wide)
In-room amenities
ShowerTVFanPrivate bathroomToilet paperShampooDaily housekeepingRoom service (24 hours)Free WiFiBedsheets providedSoap
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(75 total)
Provider-sourced guest reviews.
1/10
Reviewed Aug 2, 2026Nada
Horroroso. El peor hotel en el que hemos estado en Colombia. Encontramos cuatro cucarachas en la habitación y pelos en las sábanas. La luz no tenía bombilla, no hay agua caliente en la ducha y, lo peor de todo, el ruido de los aparatos de aire acondicionado situados en el mismo pasillo, que hacen vibrar todas las puertas. Hace tanto ruido y genera tantas vibraciones que parece que estés en un barco. En las fotos parece que está mucho mejor, pero en realidad está muy descuidado y es muy viejo. El precio es absolutamente desproporcionado para lo que recibes. No vayan.
10/10
Reviewed Jun 12, 2026bien ubicado
10/10
Reviewed Mar 28, 2026Servicio y limpieza
No es lo más central pero la ubicación para mí funcionaba
2/10
Reviewed Mar 22, 2026Jantar
O hotel não dispõe de água quente. Não existe chuveiro, somente um cano jogando água fria no banho. Horrível.
8/10
Reviewed Mar 3, 2026Habitación grande, con espacio suficiente. Personal muy amable. Al lado de la terminal. Ofrece desayuno por 17.500, tipo buffete, pero con muy poca variedad.
No tiene ascensor
7/10
Reviewed Feb 24, 2026Literie ok. Établissement proche du terminal de bus. Propreté correcte
Décoration impersonnelle, traces sur les murs et peinture mal faite. Un peu bruyant et peu lumineux
7/10
Reviewed Jan 9, 2026La cercanía con la terminal de transporte. La amabilidad del personal y que tiene restaurante.
El baño estaba aparentemente mal aseado. No es que no lo hubiesen aseado, sino que quizá no se tomaron la precaución de revisar que quedara bien, pero inmediatamente me dieron otra habitación y todo estuvo perfecto. Pedí un sánduche de pollo y el pan no estaba horneado o asado, sino crudo, tal y como lo sacaron del paquete.
6/10
Reviewed Dec 31, 2025Sehr laut
8/10
Reviewed Dec 8, 2025Personnel très sympa. On a pu manger un truc alors qu'il était tard (21h30)
6/10
Reviewed Oct 31, 2025Close to the bus terminal. Clean. Comfortable bed.
No HOT water! Fan/ac was not working great - made a lot of noise.
3/10
Reviewed Oct 20, 2025Canchas al lado que hacen mucho ruido con música hasta altas horas de la noche, salón de eventos con música hasta la madrugada
6/10
Reviewed Oct 11, 2025Habitación limpia
Desorden en el momento de check in y escaleras y cocina deterioradas
10/10
Reviewed Aug 19, 2025Buena ubicación
8/10
Reviewed Aug 18, 2025Bien placé proche gare routière Possibilité de dîner et petit déjeuner
Bruyant car mal insonorisé Literie très ferme
8/10
Reviewed Jul 26, 2025Estaba limpio y organizado
6/10
Reviewed Feb 21, 2025Desk clerk refused to provide me with the wifi password for my laptop..... not sure if the wifi was working as she keyed it into my phone but it showed no wifi present...
4/10
Reviewed Jan 9, 2025It looks fine in pics but it is really basic with hard beds. There isn't much protection from a noisy street with traffic constantly passing by. There is also a soccer field next to it which draws many people making noise at night.
3/10
Reviewed Jun 11, 2024The rooms were really dirty.
8/10
Reviewed May 28, 2024It was good experience. Hotel well located, strategic. Good balance price/service.
9/10
Reviewed Apr 22, 2024I like it
7/10
Reviewed Mar 28, 2024Slept fine and it's a short walk over sidewalks to the bus station. And the price is really good, so fine if you have really low expectations
The showers were cold and the restaurant food tasted really really bad. We only finished half of our hamburger and steak and decided not to risk the breakfast. This is a place to book if you want a cheap layover and don't expect anything besides a clean room and a good sleep.
6/10
Reviewed Mar 4, 2024Small hotel. Don’t go with heavy luggage cause there’s no one to help you.
8/10
Reviewed Nov 22, 2023This was a good hotel, close to the bus terminal. The restaurant were very good.
10/10
Reviewed Oct 30, 2023Loved my stay. The staff is kind and amazing.
9/10
Reviewed Jul 28, 2023This hotel is really convienent to the bus station. The staff are friendly, it was really clean and good value.
7/10
Reviewed Jul 21, 2023Near bus terminal. Restaurant with great hamburgers.
I reserved a room with air conditioning but received one with a fan because the ones with air conditioning were all taken.
2/10
Reviewed Jul 4, 2023Hola llegué al hotel y me dijeron que no había habitaciones disponibles y no pude quedarme en el hotel
1/10
Reviewed Jul 2, 2023Nothing
The staff was disrespectful
7/10
Reviewed Jun 9, 2023Location
Small room, no chair, no table
8/10
Reviewed May 6, 2023A nice clean room.
A floor standing fan would have been better than the wall mounted fan. It was noisy from traffic.
8/10
Reviewed Mar 11, 2023A clean and safe place, in walking distance to the Bus Terminal.
This Hotel offers no elevator, the rooms are very small and most of them have a window into the hallway.
8/10
Reviewed Feb 22, 2023Bed is very comfortable and the room was clean. They were really kind and let me check in at 9am without extra fee. This is the closest hotel to the bus terminal so a great location for a one night stay before catching a bus.
Area doesn’t offer much.
8/10
Reviewed Dec 30, 2022Good price.
10/10
Reviewed Dec 29, 2022Very clean and super close to the bus terminal. Perfect for one night.
No hot water in the showers
9/10
Reviewed Nov 24, 2022Location
Nothing
8/10
Reviewed Nov 24, 2022Close to bus
Ground floor room can be noisy. Stuffy.
10/10
Reviewed Jan 22, 2020Todo está muy organizado y limpio. Por ser cercano al terminal de transportes es muy pertinente y se puede ir a pie. Los elementos de la habitación y del baño son de muy buena calidad. Puedes tomar metrolinea al frente o en el terminal.
8/10
Reviewed Jan 13, 2020Acomodacion sencilla, adecuada, aseada, buena atencion, personal muy amable.
2/10
Reviewed Dec 7, 2018Desagradable hotel. El estado de las habitaciones es deplorable. Cuándo nos entregaron la habitación no estaba en buenas condiciones y el baño era un desastre
2/10
Reviewed Oct 20, 2018Absolutely brutal. We arrived at midnight and had a bus at 6 am so we were only there for a few hours sleep. They sprayed a whole can of aerosol air freshener in our room before we arrived so we couldn’t even enter the room until it aired out. We quickly fell asleep but when we woke up at 5am a terrible smell of raw sewage had filled the room and both my boyfriend and I felt terribly ill. They also charged us for an extra person even though our reservation clearly stated for 2 people.
6/10
Reviewed Dec 23, 2016Bien para el precio pagado
6/10
Reviewed Nov 21, 2016La ubicación no es buena
4/10
Reviewed Oct 27, 2016El hotel no tiene agua caliente. Por la noche da la impresion que duermes en la calle, el ruido es impresionante.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Proximity to bus terminal
- •Comfortable bed
- •Clean rooms
Areas to consider
- •Noise from nearby events
- •Issues with hot water
- •Fan/ac noise
Cleanliness
6.64/10Clean and organized but issues noted with hot water.
Service
7.61/10Standard quality for this hotel tier.
Location
8.15/10Conveniently located near bus terminal, but noise issues reported.
Room Quality
6.6/10Comfortable bed but mentioned noise issues and firm bedding.
Amenities
6.63/10Standard amenities; however, some issues with fan/ac noise.
Value for Money
7.59/10Good price-quality relationship noted.
Food and Beverage
6.14/10Limited mention of food options, no specific pros or cons.
Overall Experience
6.61/10Mixed experience with some positives and negatives.