Bandar Puteri Town Park
Bandar Puteri Town Park, Bandar Puteri Puchong, Subang Jaya City Council, Petaling, Malaysia- Park
English
Hotels in Puchong8.3Excellent(1,058 reviews) 
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Four Points by Sheraton Puchong
by Four Points by Sheraton
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About this hotel
Four Points by Sheraton Puchong offers elegant and modern accommodation in Puchong Financial Corporate Centre. Luxurious Rooms, Convenient Services, and Tantalizing Dining options make it the perfect choice for business and leisure travelers alike. Book your stay now to experience a seamless blend of comfort and sophistication.
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Important Information
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Food and beverage services at this property are available for dine-in with strict guidelines measures.
The property is currently undergoing rooms renovation until mid-February 2027. We appreciate your understanding and apologize for any inconvenience caused. For further queries, please contact the property directly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Family rooms
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Bar
Fax/photocopying
Facilities for disabled guests
Meeting/banquet facilities
Car hire
Currency exchange
Valet parking
Non-smoking throughout
Private parking
Outdoor pool
Daily housekeeping
Designated smoking area
Accessible parking
Street parking
Concierge service
Wheelchair accessible
Kid meals
Electric vehicle charging station
Toilet with grab rails
Lower bathroom sink
Higher level toilet
Wine/champagne
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
24-hour security
Security alarm
Key card access
Room Types
Guest room, 1 King Bed
Up to 3 guests30 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRadioMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroom
Larger Guest room, 1 King Bed and 1 Twin Bed, Sofa Bed
Up to 3 guests32 sqmTwin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
32 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRadioMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroom
Larger Guest room, 1 King Bed, Corner room
Up to 3 guests32 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
32 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRadioMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroom
Room
Up to 3 guestsTwin bed (90-99 cm wide)
1 King Bed OR 1 Twin Bed
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-99 cm wide)
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneHair dryerBathrobeMini-fridgeRefrigeratorDeskPrivate bathroomSlippersInterconnected room(s) availableElectric kettleWardrobe or closet
Guest room, 2 Twin Beds
Up to 3 guests30 sqm2 Twin bed (90-130 cm wide)
Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
30 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRadioMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroom
Suite, 1 King Bed
Up to 3 guests60 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
60 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRadioMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroom
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(1,058 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 8, 2026The staff and the facilities
Couldn't think of any
8/10
Reviewed Sep 7, 2026good location
8/10
Reviewed Sep 2, 2026The surrounding of the hotel is really tranquil. There are some complimentary cooling drinks in a jar & chocolate cookies plus green & red apples offered in the hotel lobby. Easily find eatery outlets or coffee at surrounding distance. I like the seafood Char Koay Teow at Eatery, Sheraton Four Points. The shower water inside the room is really ‘powerful’, thus gives us a relaxing warm water shower b4 sleep. O
Perhaps need some extra attention for the cleanliness of the corridor towards the hotel rooms.
6/10
Reviewed Aug 27, 2026The location is near to restaurant and convenient shop
The toilet's blind doesn't cover properly and anyone can peek into the toilet from the glass window. Then bed sinks in and waking up with back ache.
6/10
Reviewed Aug 23, 2026Room aircond not cold
7/10
Reviewed Aug 8, 2026朝食が種類が豊富で味も美味しかった
2泊しましたが初日にコンディショナーが少なかったため翌日補充されているはずと思ったらされていなかった。
9/10
Reviewed Aug 2, 2026staff name Veronica during my breakfast at cafe. very nice staff
good already
7/10
Reviewed Jul 22, 2026good
room
6/10
Reviewed Jul 19, 2026Bed was comfy and room service food were good and generous in portions.
I was not informed aware that this hotel was under revocation, else I would have booked another place. When i called to inform that I would be late checking in at 6pm instead of 5pm, the room was not even ready. Imagine if i came early at 3pm. The room looks rundown and old, TV very difficult to navigate with limited channel, power socket near bed were not able to use until maintenance came with adaptor to sort it out. Pool with a breathtaking view of an old building which was soo pity to see. Breakfast was moderate, nothing to talk about with limited selection. I could find better food and choices nearby your hotel. Overall, i felt it was a waste of money and my time staying there.
9/10
Reviewed Jul 7, 2026Good Location
Clean
6/10
Reviewed Jul 5, 2026Nice bed and clean room
Pillows not comfy, bidet leaked badly.
9/10
Reviewed Jul 4, 2026Staff molto disponibile. Ho dovuto cambiare la mia prenotazione in corso d'opera e si sono dimostrati attenti e orientati alla soddisfazione del cliente.
Nell'hotel è in corso una riqualifica di alcuni piani. Non è nulla di grave ma si avverte un po' il senso di "lavori in corso".
3/10
Reviewed Jul 4, 2026shower place should have extra rak for putting my own bathing tools, and the room light too dark...should have more extra lights
8/10
Reviewed Jun 28, 2026Stayed here for a concert at Bukit Jalil and was a good location with food options around. Reasonably close to the LRT. Room was comfortable and clean.
9/10
Reviewed Jun 22, 2026Easy to reach. Close to eateries and shopping areas. Bed is comfortable and air conditioning works well.
Bath towels look a bit outdated. Breakfast buffet not enough varieties.
4/10
Reviewed Jun 8, 2026very noisy, i still can hear people singing in my room at 2am. the sound insulation is very poor, im staying at 3rd floor.
6/10
Reviewed Jun 7, 2026朝食
場所
10/10
Reviewed May 24, 2026Clean and comfortable. Great place to stay for family n friends
8/10
Reviewed May 21, 2026Customer servoce at front desk
Nothing
10/10
Reviewed May 17, 2026Comfortable
Nothing
7/10
Reviewed May 14, 2026家私太老旧了
6/10
Reviewed Apr 27, 2026The housekeeping staff, Fahim did a great job. he was attentive the cleaning instructions that I told him.
The room was basic and there is not enough tables to place my laptop bag and bag.
10/10
Reviewed Apr 26, 2026干净
电梯好热
7/10
Reviewed Apr 25, 2026Location is great
Hotel a bit old
10/10
Reviewed Apr 25, 2026非常好
9/10
Reviewed Apr 24, 2026Receptionist was attentive and staff’s friendly. Room clean and worth the price
Just only the parking a bit outskirt from hotel lobby
6/10
Reviewed Apr 17, 2026The waiter was rude
6/10
Reviewed Apr 17, 2026The way waiter talking to my guest was rude.
10/10
Reviewed Apr 14, 2026Dear Management Team of Four Points by Sheraton Puchong, I hope this email finds you well. I am writing to express my sincere appreciation for the excellent service I received during my recent stay at Four Points by Sheraton Puchong. Overall, my vacation experience at your hotel was truly pleasant, comfortable, and memorable, thanks to the professionalism and dedication of your staff. I would like to especially commend Miss Parames for her outstanding professionalism, dedication, and exceptional sense of duty. Throughout my stay, she consistently demonstrated a high level of courtesy, efficiency, and genuine care for guests. Her attentiveness, calm professionalism, and willingness to go the extra mile made a significant positive impact on my experience at the hotel. Miss Parames represents the true spirit of hospitality and reflects the high standards of service that Four Points by Sheraton is known for. Please extend my heartfelt thanks to her and also to the entire team for their hard work and excellent service. Thank you once again for making my stay such a wonderful one. I look forward to returning to Four Points by Sheraton Puchong in the future and will gladly recommend your hotel to others. Warm regards, Thanks John Pui 373419360 (Bonvoy Member ) jonpeili@hotmail.com
9/10
Reviewed Apr 13, 2026朝食は美味しい、周辺も店が多くて便利です。
9/10
Reviewed Apr 6, 2026Overall it was good
Some Indian Breakfast items should be added. Indian Masala tea should also be included
9/10
Reviewed Mar 29, 2026Room Staff Pool Facilities
Aircon takes too long to get cool and shower is not long to gft hot
10/10
Reviewed Mar 24, 20262樓房間有人進去會比較吵雜
9/10
Reviewed Mar 21, 2026The service and the location
Nothing
7/10
Reviewed Mar 18, 2026Location is really perfect and stuff is extremely friendly.
The hotel has now a certain age, and you can see that in many ways. For example room looks quite used.
10/10
Reviewed Mar 17, 2026Area, 5S, employee.
notingh
9/10
Reviewed Mar 15, 2026The hotel is clean and bright. The staff pleasant and helpful. Rooms are big and airy. Many eateries nearby
The parking area is accessed from entrance just outside the hotel, a bit strange but its ok since its covered.
7/10
Reviewed Mar 13, 2026还可以~
每次都是安排最后最后的客房
10/10
Reviewed Mar 7, 2026We found that all front of house staff is very friendly and attentive. In particular, Annilan the Food & Beverage Manager was exceptionally attentive and helpful.
We prefer to drink our coffee with fresh cream. Good coffee is hard to find in KL. It would be great if the hotel can provide fresh cream.
9/10
Reviewed Mar 6, 2026潔凈度保持很好
游泳池偏小
9/10
Reviewed Mar 6, 2026This was the second time of mine and my mother stay at this place. We found that the surroundings and cleanliness having so much improvement than 2 years ago, especially the bathroom, the water pressure becomes more stronger than before. The breakfast was nice and has plenty of choices. I'll probably choose to stay here again for my next coming trip.
7/10
Reviewed Mar 5, 2026Friendly and helpful staff. Caters to customer needs.
9/10
Reviewed Feb 26, 2026Location very convenient to eateries Staffs very friendly
Part of hotel still undergoing renovation. Lift to room was temporary diverted. But still can managed
7/10
Reviewed Feb 10, 2026Room, breakfast and cleanliness. Had a problem with a staff member and the duty lady was very professional.
We tried to book a pickup from the airport via the number on Trip.com but no reply. Tried again from Singapore no answer. Tried different number which rang out, tried that number again and eventually answered and although we texted from Koh Samui 2 days prior the girl on the phone would not listen to our problem and kept saying "you need to book 24 hours ahead" over and over so we got in the Grab queue for 1 hour 15 !!!
7/10
Reviewed Feb 8, 2026Clean and Staff so nice
Noisy
8/10
Reviewed Jan 29, 2026Clean rooms and supplies - they are crucial to any guests. I was fortunate to be there on New Years Eve and the fireworks party was spectacular. The amenities nearby are a great convenience. Traffic around this part is manageable as long as we avoid super peak hours.
I know the renovation are necessary to upkeep the facility. And the contractors have done up the hoardings well. However there is still a smell of glue in the lobby. Should get an industrial air freshner to clear out the smell of glue in the lobby.
9/10
Reviewed Jan 24, 2026Room spacious and cleaned. I have arrived at 11 am and the staff has been gentle and prepared my room in advance. Although the hotel was facing a sever redecoration all the people there made an effort to feel you comfortable.
Location is good if you are having business in Puchong, otherwise it is quite far from any central points. Since the hotel was redecorating some facilities weren't accessible (like the gym). The swiming pool is a nice addendum but it is quite small.
1/10
Reviewed Jan 19, 2026Ok
On mornung of checkin. The front office manager suudenly sent an email to say they will change the room to one at a isolated location. Warm greetings from Four Points by Sheraton Puchong. We truly appreciate your upcoming stay with us and the trust you have placed in our hotel. Unfortunately, due to ongoing renovation works and an unforeseen electricity issue affecting certain floors, we regret to inform you that we are unable to accommodate your stay as planned. To ensure your comfort, we have made arrangements for you to be accommodated at our sister property, Putrajaya Marriott Hotel. We believe this will provide you with a seamless and comfortable experience For your convenience, we will provide complimentary trans fer both to and from Putrajaya Marriott Hotel. Our team will be on hand to assist with the arrangements and ensure your check-in process is handled smoothly. We sincerely apologize for this unfore seen change and kindly seek your understanding of the circumstances. Your comfort and satisfaction remain our utmost concern, and we are confident that you will be well taken care of by our colleaques at Putrajaya Marriott Hotel. Please let us know if there is anything further, we may assist you with to make your stay more comfortable .Ravikumar Front Office Manager
7/10
Reviewed Jan 19, 2026Most of the staff very good Cleanliness very good but grumpy room cleaner Breakfast Excellent
Renovations during holiday season Some staff thought they were the main focus No Gym
10/10
Reviewed Jan 16, 2026Feel like homecoming
1/10
Reviewed Jan 13, 2026None
Zero. Bad bad receptionist, slow, arrogant, dont understand English or any language
1/10
Reviewed Jan 13, 2026None
Zero
8/10
Reviewed Jan 3, 2026Room clean and big
can hear sound from outside road. room too dark not enough light.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly staff
- •Great location
- •Clean rooms
Areas to consider
- •Low quality bedding and pillows
- •Renovations ongoing
- •Breakfast quality issues
Cleanliness
7.96/10Some reviews mentioned cleanliness, but complaints about leaks and renovations lowered the score.
Service
9.13/10Staff are often described as friendly and helpful, providing a warm welcome.
Location
9.17/10Great location with many nearby amenities such as restaurants and shops.
Room Quality
7.12/10Low quality bedding was reported, and some rooms are described as aged.
Amenities
8.15/10Amenities are generally good, but renovations were mentioned affecting comfort.
Value for Money
8.61/10Many guests felt they received good value, although some expressed concerns about the breakfast quality.
Food and Beverage
7.66/10Concerns about the breakfast spread and issues with room service orders affected the rating.
Overall Experience
8.63/10Despite some issues, most guests state they would recommend the hotel.