Fave Plus Hotel Palembang

Hotel bersih resepsion ramah

Hotelnyaaa bersihhhhhhhhhhhh

Hotel bagussssssssssssssssss

staff songong bgt

A lovely hotel in the heart of Palembang. The staff were friendly and very helpful. I would definitely stay here again when visiting Palembang.

Very good i loved it ,Nice and ill be back, makananya juga enak rempat nya strategis deket sama mall ptc baguss sih rekomen

Nice and comfortable room. All is clean, staffs are very friendly and helpful. Recommended to stay during in Palembang

Nice hotel, clear and cozy room, good for the price offered, the food is standard, and there is pool gym and spa, unfortunately the gym is closed when we reach them.

One of the best hotel in palembang..feel so homey..excelent service n very recommended for next hotel when i come back to palembang❤️❤️

I stayed at Fave+ Hotel Palembang for a few days and everything exceeded my expectations. Check-in was smooth, the room was clean and comfortable, the AC worked perfectly, and the bed was very cozy. The breakfast selection was good and tasted great.

tidak ada

semuanya resepsionis ribet

Lokasi Ok ,

Renovasi Ruangan di mana mana , Sarung Bantal warna Kuning , sobek sobek , cuma menyediakan back Pillow , bukan Sleeper Pillow , bikin sakit leher, dapet smoking room yang bau ruangan nya kayak Warteg.

Nice

Sarapannya banyak pilihan, kamar bersih

tamu dipersulit aturan

Cockroach infested! Room upgraded to Junior Suite which frankly is just a basic room. Nothing Suite about it at all. No refrigerator. Cockroaches remains to be the biggest problem, all sizes available so keep lights on alsays. - Beware not to be misguided with the 8.0 rating on booking.com

clean and cozy and nice location

time of sering at the reception

air conditioner working good, bfast nice, good price, easy check in.

nothing

Nice room and breakfast

Water not free

I had the pleasure of staying at favehotel Palembang on December 10-11, 2023, and I want to express my gratitude to Ibu Aline, the General Manager, for providing exceptional service. Her dedication truly elevated my experience during the stay. The hotel itself offered a comfortable and welcoming environment. The staff was friendly and efficient, contributing to an overall positive impression. Ibu Aline's attention to guest satisfaction reflected in the quality of service provided, making my stay truly enjoyable. I highly appreciate the personalized touch and commitment to excellence at favehotel Palembang. Thanks to Ibu Aline and the entire team, my time there was memorable, and I would gladly recommend this hotel to others.

Staff service is good

Room cleanliness can be improved

Room was comfortable

Unfriendly staffs. Lack of greeting and smile

+ really huge room for standard room + breakfast so so + good location - the lobby is si hot i dont know its normal or the AC not working - the staff not so friendly + good cleanliness of the hotel + there is toilet in the lobby,because there is also hotel with this kind of star they dont have toilet lobby

Nice Fave Hotel with big rooms, check in with family with 2 kids taking 2 rooms I found this Fave is comfortable, the room is bigger compare to other hotel on its level, the lobby is also spacious The rooms are clean and fresh, with adequate working table you still can do some works at your laptop if any Staff are friendly and located in strategic Jl. Basuki Rahmad close with PTC mall

About 25 minute walk to Demang LRT station. Nothing to see or do nearby. A little bit loud with the street noise and music playing in the hallways night and day. Decent swimming pool. Great choices at big breakfast buffet.

Flight arrived early, I was lucky the staff allowed early check-in, but got me smoking room instead of non-smoking as requested... But that's OK with me... Room was spacious, look similar to pictures... Breakfast choices was quite limited, not many dishes... Already thinking of returning even before checkout....

The room is very nice and comfortable. The employee is very kind and friendly. But I prefer to have mineral water in bottle compare with mineral water from dispenser, more tissue in bed room beside in the bath room and laundry plastik bag.

Thank you for your friendly service and cleaning room. you should improve your food at breakfast, the food should be various food. Your price is acceptable price.Overall it is nice to stay here.I recommended to stay here if your have minim budget but you will get the large room.

bad experience this time booking with Expedia since the booking was done for Superior room but ended up with Standard room. I had to pay extra money for upgrading it to Superior room. Why this incident happened!!!!!!!!!

Good overall

Service, WiFi, Breakfast dan Comfort memuaskan. Tetapi Cleanliness sekalipun bersih tetapi di temukan 3 kecoa kecil dekat ceret berlarian saat bermaksud mau menyajikan minuman.

I love that you get 2 pillows per person, or 4 pillows per room, not to mention the 2 small pink pillows, so for you who needs a body pillow (guling) to sleep, you will be happy. The shower towels had a strong bad smell, all of them, and they were not clean white and fluffy, but rather worn out, dark stains, and with strong unpleasant odor (kaya bau apek tapi bukan). However I knew they've been laundry because they were no hair or dirt. Breakfast was good, had more than enough options for their price point. The room air condition was strong and easy to control. The room design was modern, you can tell it is one of the newer Hotel. The rooms look clean with minimalist furniture. The shower was also clean and minimalist with strong water flow and no odor, good job Favehotel. The built-in hairdryer was very handy. Drinking water, coffee, tea, mugs and water cooker was provided free. The pay minibar snack served peanuts, chips, and chocolate with good prices. In room dining was also available, just do not expect gourmet or street flavors. 24 Hours staff support. At one night, maybe around 10 pm, my daughter vomit on the bed, to my surprise they had staff to change the bed sheets in 15 minutes, WOW!!. Great job Favehotel. At the price they offer, which is a good deal, you want to stay here again, who doesn't like a good deal, however, if Favehotel replace their towels to new clean whites towels with no odor, then it would be my number 1 choice in Palembang.

generally OK

Most staff are very nice, even chef at egg station give you nice smile for starting your day. But at spa staff really quite no manner, siting at gym with Charing phone, watch MV with speaker on, talk on the phone and another stafff loudly like fresh market. Please assist to do training them on service mind/ take the ownerships.

no entertainment, food very bad, every morning breadfast same manu, lunch n dinner all spacy food.

This hotel is without doubt one of the dirtiest establishments one could stay at. The first room I was checked into was a suite that literally had faeces on the toilet and on the walls, when I point this out lwas given a separate room however I could not sleep there due to the noise of a drunken Hotel guest in the room above me. Despite complaining 4 times to the front desk and security nothing was done they only offered me the option to going back to the room that I moved out of which I had no other option but to do and they confirmed that the room was "cleaned". Shortly after this I consumed something in the restaurant on the ground floor and subsequently acquired very severe food poisoning. Subsequently 4 days later I am still on antibiotics and have diarrhoea as a result of food consumed in the hotel restaurant. Management then said that as compensation they would let me stay 8 hours to my flight of departure of the next day free of charge they change their mind back and forth a total of 3 times finally denouncing their compensation and then accusing me of lying about said food poisoning. I advise anyone whom is considering in staying at this establishment to stay far away it is simply not worth the risk of getting ill or coming into contact with their poor standards of hospitality.

I am very happy to stay at this hotel, excellent service from staff, comfortable room and would like to stay back at another time

staff are very friendly and helpful, room is really clean despite not having hairdryer. the only downside is the wall is pretty thin so you are able to hear what happen on the room next door

Staff are really friendly but it’s tough to communicate with them. The bathroom is a bit dirty and the towels looks really old and soiled🙈

Overall its good, but cant check in before 1 pm because of their strict rules

The room was simple, small, but clean. The shower was strong.

value for money but bad soundproofing.. you can hear everything your neighbour does

Quite a nice facility for a budget hotel. However, the housekeeping did not sweep the floor of the room or wipe off the table the first day and we had to ask them to come back and do it. The second day they did a much better job. The chairs in the room were not comfortable because they didn't have backs - ok for sitting at the desk, but not ok for watching tv or reading. There were 2 chairs and a sofa bench all without backs. The breakfast is not bad - standard Indonesian hotel food. It was at least a 20 minute drive to go to a mall or to the Benteng Kotu Besak/Ampera Bridge because traffic is bad (plus there is a lot of road construction going on).

Very nice hotel

Good hotel, bad staff. They gave out private information such as room number to people who shouldn't have that information

Rather new property with good facilities considering it's a 3 star property. Far from city and not much around. Room was clean, wifi worked well, staff friendly. Would recommend this hotel.