By Murat Royal Hotels

Climatisation pas de télécommande malgré notre demande

J ai contacté l hôtel pour une navette à l aller aéroport vs hôtel .pas de réponse c est inadmissible car pas de réseau a Istanbul donc galère pour venir al hôtel

There is a lot of noise coming from the neighboring rooms, making it impossible to sleep.

Öğrenci olarak konakladığımız çok özellik aramadık sadece yatma ve duş için kullandık o yüzden bizim için yeterliydi fiyatına göre makul olduğunu düşümüyorum

We now stay at this hotel 4 times and we just love By murat Royal hotel as is very convenient close to the Galata tower just 80 meters. Staff is very helpful and room are clean. basic Amenities but that’s okk. We recommend other travellers to stay there

Rooms were not clean and the room services was so poor. Looks like the room was not cleaned every time we used to go back to the room after family time out.

This is our second time at Royal By Murat. So convenient at it is located 50 mt from The Galata Tower in a very quite street. Shop are around the corner. Easy to walk to the mosque and the main attractions in Istanbul. We are going back again. Staff is nice and helpful. Thank you

The hotel was good, they have receptionist 24 hours and every day makes the beds and clean bathroom (and towels). The only negative point was the hotel are in a elevated street and if you have injuries in legs or kness, maybe should search another option. For the rest, is perfect, great location and good service (with english).

Odada lamba yok, yatak kenarındaki bir abajur çalışıyordu onu yakabildik en sonunda. Taharet musluğu bozuk, iki saat kapatmaya uğraştık, en son biraz hızını kesebildik. Banyo ile tuvalet alanını ayıran bir perde yok, ufacık bi cam var o da iş görmüyor, her yer su oluyor. Kağıt terlikle orada giyinmek geçmek çok zor. Klima var ama sadece on off yapıyor, ısıtma filan kesinlikle olmuyor, her modu ve ayarı defalarca denedim. Pencereler hava ve ses geçiriyor, nisan ayında olmamıza rağmen soğuktu, oğlum üşümesin diye sabaha kadar üstünü kontrol etmekten uyuyamadım.

Gayet memnun kaldım sessiz sakin bir yer sıcak su her zaman var tavsiye ederim

Fiyatına göre memnun kaldığım bir konaklama idi. Konumu güzeldi. Eksiklerinden bahsetmem gerekirse, Odanın bir çok detayı çok tozluydu. Temizliklerin detaylı yapıldığını düşünmüyorum. İki otel ortak sanırım, resepsiyonun olduğu binanın yanında başka bir binada konakladık ve güvenlik yoktu.

Posizione ottima

Magnifique propre et personnel très gentille bien situé près de tout

4 günlük iş seyehat i için konakladım temizliği beğenmedim aynı ayak havlusunu ve banyo havlusunu 4 gün kullanmak zorunda kaldım klozet kapağı üzerinde Uzun zaman birikmiş şekilde toz vardı üstün körü temizlenmiş oda ,sıcak su en az 5 dk suyu akıtmasan gelmiyordu çok aşırı su israfı oluyordu ayrıca son gün akşamı klima arızalandı soğukta uyudum ..600 TL isteyen merdiven altı hostel pansiyonlara göre yine iyi diyebilirim fiyatına göre bazı eksilere göz yumulabilir

konum olarak cok iyi bir yerde oda temiz düzenli kahvaltısız bir yer fiyat uygun iletişim iyi

Pictures are a lie as this property is running a scam, mattress was recovered from trash as it was covered in red stains and black ash (probably from smoking). Bathroom has awful smell. The rooftop brings in an immense amount of dust into the room which caused my skin to itch really badly. No elevator, 4 flights of stairs

Reception staff were excellent and very helpful. Room was basic but that is what I paid for and expected. Clean too.

Bir günlük kaldık fakat ayarladığım odada kalamadım fakat verilen odada temizlik kötüydü yatağın üstü kol vs vardı banyo aynı şekilde öyle tek yatmaya geldik ama rahatsız olduğumuz noktalar vardı

If you want to stay in a great location with limited budget, this place is great. It’s just a few steps away from the Galata tower and everything else such as shops and restaurants. The room is nice and clean. Suat, the front desk person, is very courteous, helped me with useful information and transportation. I recommend this place and I would go back.

Odalardan çok fazla sesler geliyor sadece uyumaya gitmeme rağmen hem milletin hem pencerenin üzerindeki makine sesi iyi değildi.

Una experiencia hermosa al llegar mi primer día en Estambul, los chicos muy lindos me atendieron a lo que necesitaba. Muy respetuoso y amables. El lugar muy seguro muy accesible cerca de Torre Galata, llegué en la noche sola y no tuve ningún contratiempo. Hotel muy cómodo y limpio. Volvería ahí sin dudarlo.

Dreckiges Zimmer

Hallo, also wenn man die Lage beachtet ist es sehr gut. Zum Zustand von Hotel eine reine Katastrophe, es gibt laut angebot ein Zimmer Service der aber bei uns nie im Zimmer war, seid Tag 1 gleiche Bett Wäsche und Handtücher. Nachdem wir an der Rezeption nachgefragt hatten wegen Zimmer Service und Handtücher hieß es wird gleich kommen aber es kam die ganzen Tag nichts, also sind wir nur 1 Duschen gegangen in 7 Tage Aufenthalt. Zimmer sehr dreckig und mit genommen. Überall sind schimmeln, Duschrinne und die Wand in der Dusche kaputt. Kann es nur jemanden empfehlen der nur abends kurz zum schlafen da ist.

Calisanlar cana yakin samimiydiler her konuda yardimci olmaya calisiyorlar memnun kaldik bitek carsaflar ve yastik kiliflari cok temiz degildi onun haricinde konum oda duzeni vs her anlamda cok iyiydi catidan galata manzarasida cok guzel oluyor galataya 100 150 metre mesafede

Good clean rooms, convenient location to Gallata tower, and transit to other tourist sites. Excellent value for money. Kind, friendly, and very helpful staff. We ended up having travel problems and the staff made a room available for us to stay longer at the last minute, as our travel plans kept changing. Thanks so much. 10/10

Lovely hotel, friendly staff, easy to go around. Very close to Galata tower.

Giriş saatinden 1.5 saat sonra odamıza girebildik. Gördüğüm en kötü ısıtıcıya sahip, resepsiyona giren çıkan belli değil. Tuvalet temiz değildi, çarşaflarda lekeler vardı. Personel ilgiliydi. Otelin tek güzel yanı konumu ve fiyatı olabilir.

It was good stay; the front desk was there to help out whenever help was needed. Were really responsive when we had questions.

La hospitalidad y limpieza

temizlik yoktu kesinlikle yatakta kadın saçı çıktı farklı renkte yerler temiz değildi banyoda da temizlenmeyen yerler vardı. su ısıtıcısı yoktu su yoktu suyu kendim istedim en azından onu verdiler. aşırı derecede ses var insanlar merdivenlerden inip çıktılarında uyanıyorsunuz . burada ki durunu şöyle özetlemek istiyorum HOTELS üzerinden geri ödemesiz ikinci deneyimim ve ikisi de kötü çünkü para iadesi olmadığı için size en kötü odayı veriyorlar aslında olan bu.... bu sebeple geri ödeme seçeneği yoksa otel kesin sorunludur.

Kız arkadaşımla birlikte kaldık ve ikimizde çok beğendik. Terasından Galata kulesi görünüyor ve Kaldığımızda kar yağdığı için çok romantik anlar oldu. kaldığımız süre içerisinde bizimle ilgilendiği için aslan beye çok teşekkür ederiz:)

can be considered if you are looking for a one night stay. we stayed as a couple due to bad weather. Overall it was ok. Hotel price is quite low considering others in the same area. So dont expect too much. Would be nice if it was cleaner but was not too bad. One + is the location.

My lord that place was horrible. The bed sheets were not clean. The AC not working. The building has no elevator.

Das einzige Einzigartige war Hotellage, die Bilder auf den Portalen haben einige Jahre hinter sich, als Hotel hat es aber gut gedient, Armaturen im Bad voll mit Kalk, Kühlschrank im Zimmer hat gestunken bis es nicht mehr geht, danke aber nie wieder .. Angeblich hatte ich mit Frühstück gebucht, davon wusste keiner was... Das nächste Mal sicher irgendwo anders

Temizlik zayıf eşyalar eski

Freundliches Personal und guter wlan Empfang. Leider sehr laut und Zimmer war viel zu klein für 2 Personen und teilweise schmutzig. Alles in allem aber noch ausreichend.

The bathroom was very dirty, the bed had like sand inside, which fell every 10-15 minutes from the ceiling. Within 3 days, the room service came only once, when we asked for it and while asking, the staff looked at us as if he was bothered. The light of the room wasnt working well, so the room was very dark. All in one just not recommendable at all.

Personel yardımcı ve işini düzgün yapıyor. Konum ulaşım ve merkezilik özellikleriyle büyük avantaj sağlıyor fakat semtte akşamları tekin tipler olmuyor. Bu sorun otel ve oda için güvenlik sorunu yaratmıyor. Odaların ses yalıtımı neredeyse sıfırdı, ses geçirgenliği büyük bir sorun. Havlular yatak, oda eşyaları ve banyo temizdi fakat duşakabin yoktu ve bataryalar eskiydi. Temizlik konusunda memnun kaldım. Odada TV, klima, su ısıtıcı, kıyafet askılı dolap, kasa ve minibar(boş) vardı. Ses sıkıntısı ve oda konumu kötü olmasa çok daha iyi puanlı bir değerlendirme olurdu. Fiyatı iyi olmasa tercih eder miydim bilmem.

Очень хотелось пожить вблизи Галатской башни, и мы нашли этот отель. Нас очень радушно встретили, быстро разместили. В номере было всё необходимое. Уютно и бюджетно.

Kötü

The staff here were great and very helpful.. they even accommodated an early check in which was very helpful.. also for the location and cost you can’t get any better in Istanbul

Pandemi süreci oldu diye bir otel bu kadar da boşlanmaz! Kırık buz dolabı kapağı, kirli oda, ilgisiz personel. Yazık gerçekten...

Slechte ligging. Lijkt wel een ghetto buurt. Voor de rest nette kamers

Sakin ve gürültüsüz bir bölgede temiz ve rahat bir otel

Konum ve manzarası çok iyiydi. Tv maalesef çekmiyordu. Onun dışında herşey güzeldi teşekkürler

Sehr zuvorkommend es Personal, sehr hilfsbereit! Das hotel hat zudem eine super Lage!

The hotel is recomenbeb but the price was too high....

Berbat...

Das Zimmer was wir bekommen haben war im Nebengebäude, die Fotos waren in Realität ganz anders. Personal war Freundlich. Die Zimmertüren waren so schlecht von Qualität mann hat alles gehört. Jedes Schritt im Flur, da einige Gäste auch gerade nicht die Leisesten waren, war es jeden Abend nervig.Kurz und Knapp empfehle es jeden der Ohrstöpsen mit nimmt.😴

The location is great, just near Galata tower. The hotel is nice and the staff very accommodating.

I had a fantastic stay here. Everything was clean and very modern, reception was friendly and accomodating. Next door to Galata Tower, great if you want to visit it.

They have swapped signs and according to hotel.com bookings are non refundable. It's extortion and lies then they have your money. They offered my money back after i said illl fight them for it. but the country is a joke they are all dishonest scammers. Only book with agoda in turkey and see the places in person first or you are getting online lies and dirty theft. Not worth a visit.

Alles super leider ist es nur zu laut mann hört jede Tür

Otel denize sıfır olduğu için deniz manzarası sevenler için konumu ideal. Ancak, hizmet kalitesi vasatın da altında maalesef, bölgede yaşanan sel felaketinin bahane olarak gösterilmesini şimdiden kabul etmiyorum, zira gezip incelediğim otellerde sel felaketine rağmen hizmet vermeye gayret gösterildiğini gözlemledim. Bu otelde ise böyle bir hizmet bilinci ve gayreti olduğu kanaatinde değilim. Odaların tasarımı konforlu bir konaklamaya imkan verse de gerekli bakım yapılmadığı için küf kokusu zaman zaman nefesi daraltacak boyutlara ulaşıyor, sahile inen merdivenler bakımsızlıktan çürümüş, o merdivenlerden inip çıkmak oldukça riskli. Kahvaltı, otel ücretine göre sınırlı olmakla birlikte servisi yapan çalışanlar güler yüzlü ve çalışkan, tüm eleştirilerden onları ayrı tutmak gerekir. Aslında eleştirilecek başka noktalar da var ancak burada değinmeyi uygun görmüyorum, kısaca konumu ve tasarımı ideal olan bu butik otel, işletme kifayetsizliği ya da boşvermişliği dolayısıyla yakında "bitik" otel olabilir, dikkat!!!

Otelin yeri mükemmel, ancak akşam onbirde girdiğimiz otel odasında banyoda tuvalet peçetesinin olmaması bizi oldukça şaşırttı. Söyleyince getirdiler tabi. Sabah kahvaltısının olmaması da bizi şaşırttı.

Kahvaltısı olmaması dışında her şey güzeldi.

We booked st by Murat bug we’re giving the corner hotel next to it “as upgrade” it wasn’t. Room is not ready and is not functioning yet.

Oda inanılmaz küçük, yatak 3 kenardan duvara bitişikti...

Super séjour. Quartier galata très vivant et agréable. Hôtel ds 1 rue calme. Bon rapprt qualité prix

Excelente atención, muy amables todos. La habitación limpia pero había algunos desperfectos, se escuchaba todo de la habitación contigua. No hay elevador, hay desorden en la recepción. Alrededor del hotel hay basura en las calles. Me hicieron esperar teniendo una habitación desocupada.

Плюсы: отель очень хорошо расположен, в 2-х минутах от Галатской башни, метро рядом. Ресепшн отзывчивый, номер убирается каждый день, в номере чайник. Кровать для меня очень удобная, мягкая. Минусы: wi-fi работал с перебоями, огромный минус для некурящих-это терраса,на которой постоянно курили и из-за этого в комнате часто стоял нестерпимый запах курева. Очень странный "дизайнерский" элемент - незаделанный кусок кирпичной стены. Стена при этом старая с грибком и плесенью, и от нее тоже шел неприятный подвальный запах. Это портило общее впечатление от гостиницы, так как отель в целом неплохой. The hotel has a good location - 2 minutes from Galata Tower, the metro station is close (5 min). Reception is nice and responsive, the room is cleaned every day. The bed is very comfortable and soft. But the very huge minus for non-smokers is the hard smell of smoke which goes from the terrace upstairs, our room was smelling unbearable smell of cigarette smoke. A very strange "designer element" is a piece of old brick wall with all this fungus and mold, so there was also an unpleasant basement smell from it. And wi-fi sometimes worked intermittently. This spoiled the overall impression of the hotel, as the hotel was good.

Sehr zentrales Hotel, klein aber fein Mitarbeiter jederzeit hilfsbereit und ansprechbar

Område og lokasjonen er perfekt, personalet hyggelig og hjelpsom

Schlecht und keine 4 Sterne Deeckig und alt WC voller schimmel kein Aufzug und Lärm ohne Ende

The room was awesome for us two and we really enjoyed our stay there. The location is also great. We had a little difficulty finding the hotel as we followed the walking route that Google Map planned and the hotel's info on GM was not accurate or up-to-date (the location and the phone number, fyi).

REZALET TEHDIT eden otel. yolda hotels den aldigim ve ödemesini yaptigim odayi 3 saat sonra arayıp nasıl oldu bilmiyoruz ama oda acikta kalmis gelmeyin sakin oda falan yok diyorlar .gece 11 olduğundan hotels dahil ulaşamıyorum. Sokakta kalıyorum istanbulda .gece bütçemin çok üzeri bir otelde kalmak zorunda kalıyorum. Beni zor durumda bırakan otele olumsuz yorum yaptığımdan ertesi günü beni arayıp o yorumu kaldirin . Nasil olumsuz yorum yaparsiniz diye bana hadsizce arayip tehdit ediyor. Kaldirmazsam expedia bizden parayi geri istediginde paranizi vermeyiz diyor. Bende tum konusmalarin ses kayitlari mevcut. Tehdide bak kalmadigimiz ve onlar yüzünden 2 katı fiyata kaldığın otel benim ödediğim parayı bana vermemekle tehdit ediyor. Bu zihniyette bir otelle çalışan hotels ı de kınıyorum. Özür dileyecegine tehdit ediyor. Gereken yapılmadığı sürece adli makamlara gidilecektir.

herşey harikaydı, konaklama ile ilgili herhangi bir sıkıntı yaşamadık. lobi de ki beyfendi çok yardımsever ve saygılıydı. otele ulaşım konusunda ufak bir bilgi vermek istiyorum. map üzerinden oteli bulmaya çalıştık ancak sokakların durumu yüzünden biraz zorlandık. oteli bulamazsanız oteli arayabilirsiniz. veya söyle tarif edeyim: galata kulesinin hemen yanında 'Anemon Oteli' bulun. yanındaki sokaktan girin. 50 metre kadar aşağı indikten sonra yol sağa kıvrılıyor. sonra 10 metre sonra sola yol ayrılıyor. bir yokuştan aşağı iniyorsunuz. karşınızda yine bir otel göreceksiniz. onun hemen yanında biraz giriltide kalıyor. mutlaka şüphesiz tercih edebilirsiniz. bizde bir daha gittiğimizde kalacağımız yerlerden. arkadaşlarıma da tavsiye ettim. biz 2 günlük gezmeye gittiğimiz bir seyahat için konakladık. daha uzun süreli konaklamalar içinde bence tercih edilebilir. konfor ve temizlik konusunda hiçbir sıkıntı yoktu. herşey için çok teşekkürler :)

I did not stay at all because I checked out just after i saw the room. Hotel manager refused to refund the booking money, or changing my booking room or providing any receipt that i was leaving. Dirty room, full of dust and mosquitos.

Cleaning 1/10 Food 2/10 Location 5/10 Very small very dark not as expected rated as 4 stars it should be 2 max

The staff makes this place!! They are amazingly helpful and will go way above and way beyond what's expected to ensure you have everything you need and that you're well looked after. I had the top room - 107 (there's no lift, but the lovely staff offered to take my bags up there but i was travelling light so it's ok) and it was super bright had a balcony and had a great view of the Galata tower. The room is super clean and smelt fresh, it is very bright and the bathroom is big and clean too! The don't offer breakfast but did supply tea and coffee. The location of the hotel is very central with Karakoy ferry, tram and buses close by, Sisane metro is also close. The surrounding area has a lot of great little cafes and places open til late so i didn't ever feel unsafe to go home late (travelling as a single female). And it's literally a 3 minute walk from Galata tower. For the price you are getting an amazing amazing place to stay! I would stay there again for sure. A small sthg - taxi's don't like getting too close to the hotel itself because all the streets are one way and there are those teeth things that burst your tyre if you go over them the wrong way - it was only an issue once I had to leave to the airport with luggage factor in more time or walk down to a main street otherwise really is a non-issue.

Quaint, great location right below Galata Tower, friendly, safe.

Hotel staffs are kind and nice, room seems perfect for me, or anyone who wants to make themselves comfortable and needs a quite place but still close to main load.

Reception dirty Receptionist was like 10 years old asking me for my passport. Bad location if you want to get out and come late in the night by taxi, no one can find it. GPS never finds the location. Traffic traffic traffic

Small hotel with basic facilities, friendly staff, WiFi is very weak in the room, very convenience to access to sharp and restaurant, but the surrounding is very dirty and you need a pair of strong legs to stay in this hotel

GREAT: Staffs were super nice. Eager to assist us in anyway they can. LOVE them. GOOD: Hotel is near Galata Tower. You can walk and sightsee around. BAD: No room service at all so our bed wasn't made. The sheets and towels weren't changed. Although we never tamper with the big window in the room, it was wide open when we came back to the room in the evening and little bugs were flying in our room... Also, the place has no elevator so if you are given the room on 4th or 5th floor, like we did, you have to climb the stairs... Also, no breakfast...

A lovely SMALL hotel (7 rooms) literally steps from Galata Tower. Hard to find with GPS, so just have the taxi drop you off at the tower and walk down the side street to the hotel. The owner, Nesh, was very personable and professional and had tea and coffee available everyday. We had great conversations and he helped me with my rudimentary Turkish! There was coffee/tea/ and water in the room as well as a mini fridge. The hotel is under construction, so there were some Wi-Fi issues during my stay. No elevator, so beware if traveling with a lot of luggage or if you use a wheelchair/walker. The bed was extremely comfortable! No breakfast provided, but plenty of inexpensive and yummy places to eat around the hotel/tower. Loved all the boutique shopping in the area and the hustle and bustle of Galata Tower. Relatively close to the subway too.

Room was comfortable with fridge, powerful shower and little balcony. Only a couple of short streets from Galatea Tower; quiet but near the action. Staff very helpful and friendly. Would definitely recommend this hotel

Overall decent hotel - bed was comfortable and the wifi was excellent. Unfortunately, the room, bathroom in particular, was NOT clean upon arrival, and was not cleaned during our entire 3 night stay. Staff was nice, but won't stay there again.

Wonderful boutique hotel with good service. Location is good with awesome view from rooftop.

I was very impressed with the hotel, I think the best part about it was its central location, right in the heart of the city. About 2 minutes away from Galata Tower, Istiklal Street, and about a five minute walk to the tram. The staff was very nice and the rooms were always cleaned. I enjoyed the rooftop of the hotel that came along with breathtaking views of the city and the delicious breakfast that was served there too! All in all, I would definitely recommend this place to anyone!

First time in Istanbul, and this hotel was very conveniently located. The other By Murat hotel listed here is adjacent, and nearly identical, so you're safe booking either one. Don't be put off by reviews of the street; yes the backstreets are a little dirty, but that's a lot of the city. For the price and location you can't beat this. Beautiful view from the rooftop with breakfast. If there's one thing to watch out for it's that the narrow streets around Galata Tower are hard to access by car, so a driver might drop you off by the tower and you'd have to walk around. However that's a very minor inconvenience given the overall value, and it really depends on the mood of the driver. Friendly staff, hot shower, clean rooms, wifi, beautiful views, and walking distance to the more interesting areas of the city. Great experience overall.

A little hard for taxi to find but really happy with everything once there! Great roof terrace for breakfast.

The Hotel is really lovely with a roof terrace looking over the Golden Horn .Comfortable bedroom, roomy shower, nicely furnished. Very pleasant helpful and friendly staff. Very nice breakfast. The only reason that I would not recommend the Hotel is because of its location. In terms of proximity to shops, nightlife and Istanbul's transport system, the hotel is GREAT. However, the road leading to the ByMurat is very steep so if you have mobility problems this would be an issue. It also rained whilst we were there, so the road had a torrent of water cascading down it which made it very slippery coming down. Also the top of the road seems to function as a rubbish dump so on our arrival the road was blocked by a dust cart and large builders bags full of rubbish. Every evening it was the same-full of rubbish and broken glass. Every morning it was all cleaned up. We loved the hotel but the above issues did spoil it a little which is a real shame because it is a lovely hotel.