AC Hotels by Marriott Ipoh

Very comfortable hotel near to good restaurants and not too far from the old town. Loved the swimming pool but would have appreciated a changing room next to the pool. Would definitely stay again

Best Location. Near Mall and Food places.

Nice hotel with many dining options all around. Staff was very friendly and helpful. Rooms were spacious and had pretty much everything you need. Hotel amenities were very nice as well.

Very good hotel and good staff.

Limited dining

A really good stay - the hotel has been recently refurbished so is much nicer than some older reviews suggest. Our room attendant Rishad was super attentive and kind. Other staff in the hotel were also very helpful and welcoming. Breakfast could be improved but this was the only thing we noted.

Will stay here again and recommend to friends and relatives. Good environment and good service.

It is one of the best hotel in ipoh meeting international quality standard

We were given this room without a window. The hotel counter staff described as a Dark Room. Staff was generally nice. Location is good. It should be rated as three star hotel.

Easy access to local food.

A safe and quiet hotel. Good shower experience if got bathtub will be perfect.

Great location, hotel is refurbished. room aircon was a bit noisy, staff comes cleaning at odd hours

Unable to book daily breakfast in advance/ online

Nice stay, new hotel. Only feedback for further improvement is to soundproof the windows as sound of speeding motorcycles and the morning assembly at the nearby school can be heard from the room.

The rooms are.more like of a 3 star hotel, the price is of 5 star.in ipoh.

Overall very good

👍

Staff friendly l will recommend to my friends good service

Need design smoking area.

Good location

The air conditioning is very noisy.

Stayed one night. All good except the breakfast not good compared to others . Not many choices at all. Need to improve.

On the whole, our stay was pleasant and comfortable. There was a hiccup when we check in and they could not find our booking. It took some time but was sorted out. One minus point was the drainage at the shower area. The drainage was not good and fast enough for the rain shower and it started to pond and eventually flow out of the shower area. That makes the floor very slippery and thus the chances of slipping and falling is high.

exceed expectation

This hotel is very new, and the property is in a great condition. There is a shopping center with a grocery market across the street. Staffs are very friendly and helpful. Everyone speaks English vary well in Malaysia.

I am staying in room 936, please repair the room : 1/ hanger behind the toilet doir had lost, please put back 1, 2/ the crntralist aircond is warm even put 15C and it is very noisy 3/ the paint on the toilet door wear off, please repaint 4/ the room had not supply face towel and no reply on requst on 25.1.2020 on request til next day meeting up the cleaner only resolve the problem of toiletary supply.

clean and quiet

Hotel looks a bit old. Bath towels were old and looks black. Safe box was not reset or unlocked. Shower tap was leaking even after maintenance tried to repair.

Can see that its a very old hotel. Furniture and room condition need upgrade.

The hotel is a bit old, a bit in-convenient when want to charge devices n boil water

Location good, near town area, easy to find and easy to go other places

Location is good. However, was very disappointed with the room amenities. Water in the long bath tub does not drain off properly, the quality of amenities given were poor quality. Bed was uncomfortable. Breakfast food selection was mediocre. Whole breakfast experience was akin to a canteen standard. Hotel look tired with minimal decoration and ambience is lacking. Lighting of room and surrounding was dim. Will not be returning nor worth recommendation

it was undergoing works. many amenities were closed or not available when i stayed there in Aug' 19

Couldn’t have good sleep because bitten by bugs from the pillow and bed. Also the towel is not poor condition

Is was in the city centre area.

I like the architecture of the building. But from the first step I enter the lobby, there is no welcome wishes, some more ask me to wait for a while even there is nobody at the counter. The receptionist never smile during attending of customers. A little bit not convenient when the swimming pool for the kids and adult being separated. No privacy shower nearby the swimming pool. Customers have to walk all the wa to the toilet that located at the end of that floor pass by the small mosque. The curtain inside the bathroom in the room also very dirty. The floor of bathroom not clean and also the cups that provide in the room looks like not wash at all. I went to dining hall for having my "welcome tea", very dissapointed when I have to wait for my ordered almost 40 minutes. As a big Hotel, I thing you should alert about the customers you are going to serve, because you already received the booking earlier. But still the reason is not enough staff. I heard a few customers cancelled their ordered and left the dining hall. I also wanted to cancelled but the staff mentioned our ordered already prepared. So I have to wait while my 3 kids was really starving. I will not come again with this kind of services. Pay for RM202 per night but the service just like a budget hotel. Obviously will not recommend to my friends. Thank you.

Outdated and run down property. The hotel is big, but it's room conditions and facilities are poor. Needs a complete makeover.

Good location

Room is clean and comfortable. Strong wifi connection. Located close to Ipoh Parade Mall and Ipoh Convention Center. Staff are kind and polite.

A lot of power points... very useful for gadget-ful guest like me... 5 vacant power points... and may use table lamp power point if not enough :D The location was suitable for my business trip and my food hunting session was easier.

Sorry but the hotel room is too old, it seems like never been renovated. Toilet smells really bad, Old smelly shower curtain , Old towel. Maybe it was a good hotel back then. But definitely not now. Not worth for money. I do not recommend and will not return.

Nice place, just a little bit old

Disappointed that pools were not available, under repair.

Really Suck.

Hotel too old ! Condition very bad....wooden floor wear & tear very serious !😥

We were booked for 4 people for 2 nights stay. Checked-in late and luckily there was not a queue. We were curious why front desk asked if we needed an extra bed till we stepped into the room and realised it was set up for 3 people. Thus we had to call reception to rectify the issue. Housekeeping took ages to attend to the issue and each time we asked for something we had to wait at least 20 minutes before they come by.Day 2 was the same; again made up room for 3 people with 3 bottle water, 3 towels and 3 tea cups, tea bags and coffee sticks. Didn't even top up bath soap and shampoo. This is really unacceptable as everyone should have been notified our room was for 4 people. We noticed the coffee table had hardened white sugar granules but how hard we tried to clean them was not impossible. Also the percolator had water in it that was probably from the last guest. This cannot be overlooked. We then wondered if the room floor was ever sweeped/cleaned. WiFi in room was not stable and needs occasional login. We can understand the entire hotel was going through an upgrading as it's so dated but those small room issues should not have been overlooked. At least breakfast was different on the 2-days we were there with different spread of food. But gain the service was not there as it took the chef 5-7 minutes just to make my sunny-side-up egg when there were no others there. Guess the plus point is it's location. Probably why the attractive room pricing-you get what you pay for.

Need improvement and upgrade the hotelroom. The shower head didn't fix well or too old conditions, same as basin. We have to change another room due to switch box problem.

Horrible old room provided to me that was dirty - strands of hair on the floor, unwashed toothbrush cups, torn towels and floor carpet. Walls are thin and I barely slept through the night as I can hear other guests walking outside and opening closing doors

Nice to stay. Need improvement on staff service

Good service n clean

The staff who work in the car park station is not very friendly. I was staying at this hotel for the first time and when I ask him about how to get the parking fees free, then he answered very impatiently. The hotel is a bit old. Both the charging socket in the room are half 'teared out' from the wall. This is very dangerous and will run into electric shock. The wardrobe door is very hard to open. Washroom is big. Bed is a bit soft and the pillow is too soft.

The building is kinda old as well as the room condition, the shower head in my room was not working at all

The 833 room has ant and the curtain near by the rain shower got mud and dust.

Clean and good services

very good location

We were checked in very fast. The reception staff was efficient but I do think she needs to smile more. Our room was spacious and comfortable. I need to mention the buffet breakfast was excellent . However since it was supposed to start at 630am I think the food and the staff needed to be ready by then also! No harm done since we did enjoyed the breakfast spread

Overall, good

Very recommend this hotel..the room was superb nice and clean..their facilities also ok.. even though the hotel looks old from the outside but when u enter the room all the item is updated!

Earlier stay in this hotel by direct booking to the hotel, it was better and clean now by EXPEDIA the room was not as expected.

The hotel started in service in 1993. Till now, it still have the vibe of 1990’s. It’s comfortable, feels like home. Just that in terms of outlook, it’s a bit on the oldish side. Will need a lot to refurnish the hotel. The towels, have some stains on it. And there are no floor towels. All other amenities are good. Hotel is very convenient to anywhere.

Location was convenient for old and new town Ipoh, good parking garage and nice lobby. However, the room really needs renovations, the wooden floor is creeky and the bathroom is desperately in need of repair. The shower head's installation and positioning is not practicle. The room's airconditioning is very inadequate.

hotel is very nice and comfomrt

Nice hotel, slightly oldder taste. A slight refurbishment won't hurt. Close to the convenience facility.

The stay of 4 days was generally OK, e.g. big room, sufficient tables and storage, cleanliness and quiet, except breakfast with less variety and almost the same everyday. Moreover, the maintenance of swimming pools requires improvement.

Overall is still ok even the facility is not in good condition.

Good location just opposite Ipoh Parade and near Tong Shui Street. Hotel is overall ok, fairly maintained for a 25 years old property. Good value considering the price. Breakfast buffet was not too bad.

The hotel room need to be refurbished

Best location to stay at ipoh...everything around the hotel..

Location execellent but need refurbish the rooms.

Maintenance needed on the room and swimming pool. Wifi is not working and need a reset many times

Good location - just opposite the shopping centre, Ipoh Parade Good staff service - the reception helped me to book Grab while I had made another Grab booking (I have a big family). Good rooms - gave me exactly what I wanted: adjacent rooms and extra bed and breakfast (with extra cost, of course). NOTE: not every booking site offers extra bed option, but Expedia offers that. Great! Good deal - not very expensive Good look - grand facade. My family was impressed before they stepped in.

Recently visited Ipoh and our family of 3 booked a family room at Syuen Hotel, hotel with more than 20 years history. We did not realize the family room has no windows, requested for a change and hotel managed to get us a deluxe room with an extra bed rather quickly. There was a very large patch of stain on the extra bed’s when it was delivered, rather unsightly - will help greatly if it was covered with another fitted sheet Although it was a down-grade of our original booking as the size of the deluxe room is smaller, we do not mind as we felt the deluxe room to be brighter and more cheerful with the natural sunlight from the windows. Location is very good as only a short walk to Ipoh Parade where you can easily get food, groceries and do your shopping. Staff are friendly and overall a pleasant stay.

The hotel is in a decent location where there are plenty of restaurants, a mall and close to foodstalls. Unfortunately we did not like the property itself. The hotel is extremely dated and not in great condition. The light piano music playing on the hallways and lighting make the place seem haunted, if you have a tendency to scare easy, request a room close to the elevator. The room I received wasn't very bright and I didn't feel very comfortable in it.

Hotel staff is helpful and friendly but bathroom conditions are in need of rectification. The shower area and the ceiling has much moss. Aircon is too cold.

Sum up in three points: 1) outdated, 2) inadequate, and 3) dirty. I’ve been to many hotels and this is the most creepy hotel I ever been. I had to keep the light and TV on in order to sleep at night

Good location just opposite ipoh parade mall. Room is big and clean

Upon checking in, your staffs were friendly at the counter. Rooms were spacious and clean. Perhaps, need to upkeep the swimming pool.

Nice hotel near the city

Near Ipoh town

Northing great on rm .location is gd need some upgrading

Nice location and the price is reasonably afforable

good location, hotel very near to ipoh town, and within walking distance can reach the nearest shopping mall and food street.

Very comfortable room & clean..near to Ipoh Parade..

I am not happy of the room because i can hear loud voices from the other room. The room was not soundproof. Other than that was good.

It was a short trip for 1 night. I booked Family Room - No View at all. The shower hose was totally broken, the water tap at the shower loose and never been fixed I guess. They should provide convenience 2 pillows for each pax (3pax). The towel looks old. I went up to use the gym - its just like an abondoned place to work out, no aircond, all of the equipment the floors seems dirty without cleaning for over 6month. They were no towels at the pool side and the gym too. No cup or mineral water being provided. I was there for 2 hours it seems no staff is taking care the place. The brekafast spread - nothing to shout about. The hotel is celebrating 25 years aniverssary but please up keep the whole entire hotel so guess would still remain to come back.

Strategic location - near to some good & famous restaurant. The hotel need to enhance the quality of their breakfast.

Great staff very spacious rooms but the rooms were old and the place looked a little dark.

1. Location is good 2. Staff is great 3. Room is spacious 4. The properties a aged but it is good for a short stay 5. Wifi is not that receptive in the room 6. Safe provided but not bolted so... doubtful about the safety of it 7. The breakfast can be improve with a good nasi lemak, local kopi & teh tarik

Great location of hotel but breakfast isn't as great compare to nearby eateries can offer, would be wonderful if they could improve the menu. Its an old yet nice building but in need of renovations to keep up with others around the block. Price wise affordable.

Old but clean. Complete amenities. Overall satisfied with the stay.

well located. walking distance to many interesting places.

Rooms are very old and some lightings are not working. Bath tub looks very dirty

I was in Room 906. The room was big & spacious. However, the furniture & fittings needed some improvement. E.g the wardrobe door was about to fall off, the drainage was very slow in the bathtub, a new paint would be nice, basically maintenance was not well taken care off.

Please change the Sofa due to that Sofa is too old.

Convenient, ease of access to popular food outlets

good

Friendly Staff, comfortable bed, clean room. A busy street traffic in front of hotel. Five minutes walk to Ipoh Parade shopping complex for shopping and a wide selection of food stalls. Five to ten minutes walk to other close by eating places. Convenient location to visit other parts of Ipoh when travelling by hired car (Taxi or Grab).

Cupboard for clothes stinks so did not use cupboard, bed stinks but the hotel staffs change for me, poor sound proofing, hallway to rooms stinks, minibar cabinet door broken, curtains dusty. Strategic location, satisfactory service and near to many good eateries.

Good hotel, good bed and nice breakfast but need a makeover on the room.

Rooms are decent and clean but showing signs of aging. Seems like this hotel is already there for over 10 years.