Parque de los Caimanes
Parque de los Caimanes, Chetumal, Othón P. Blanco, Mexico- Park
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Modern Property with Convenient Amenities
Hotel Los Cocos in central Chetumal offers a vibrant stay with a gift shop, free Wi-Fi, and comfortable rooms equipped with colourful beddings, air conditioning, and cable TV. The on-site restaurant serves delectable Mexican cuisine and provides room service for guests' convenience.
Cultural and Culinary Delights Nearby
Explore the rich Mayan heritage at the nearby Mayan Culture Museum, just 100 meters away. Indulge in local flavors at the hotel's Mexican restaurant or head to the pizza place within 300 meters for a quick bite.
Prime Location for Exploration
Conveniently located just 10 minutes from Chetumal Airport, Hotel Los Cocos is also close to the Eco-Park and Chetumal Bay, offering easy access to nature and leisure activities.
Experience the best of Chetumal at Hotel Los Cocos - book your stay now!
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
2 Double Beds
Overlooking the garden
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Double bed (131-150 cm wide)
Room details
Garden View
In-room amenities
2 Double Beds
Overlooking the pool
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
Pool View
In-room amenities
2 Double Beds
344-sq-foot room with garden views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
32 m2
Garden View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
12 sqm
In-room amenities
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
16 sqm
Garden View
In-room amenities
Free private parking is possible on site (reservation is not possible).
When booking more than 5 rooms, different policies and additional supplements may apply.
Wired internet is available in the business centre and is free of charge.
Pets are not allowed.
Children of any age are allowed. Children up to and including 10 years old stay for free when using an existing bed. Children from 11 years old to 17 years old stay for MXN 150 per person per night when using an existing bed. You haven't added any cots. You haven't added any extra beds. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
el trato humano
me dijeron que tendria habitaciones juntas, tuve las 217 y 218, aunque en numero es consecutivo, uno con vista en jardin, el otro el otro fue con vista a una pared, y durante mi estancia mire que habia muchas habitaciones solas, creo que como huesped ewfular, podria ser mejor la ubicación.
La ubicación del hitel muy centrico el personal Muy amables
Todo bien
Good location. Good breakfast. Good staff Clean
Old building. But very clean Would have been very nice 20 years ago. Chetumal in itself is very different to the North Yucatan. Did not feel particularly safe. Saw a drug deal in broad day light on the main street
False advertisement the property don’t look nothing like the pictures. And the room smells musty like mold reside there.
The room was clean and really quiet, and the location is perfect since the beach, shopping, and restaurants are right nearby.
N/A
Muy bien ubicado, muy limpio, horario de las albercas muy amplio
La mala actitud de la mesera que nos atendió en el desayuno, el frigorífico hacia mucho ruido y el A/C solo tenia una velocidad para arrojar el aire dentro del cuarto, lo cual por la noche a mi gusto es molesto porque se escuchaba mucho como soplaba
The rims were quite spacious. They're a bit dated but it worked fine.
I stayed two nights. The first night was great in the pool. Was quite private. The second day was full of kids well into the late evening that were quite loud.
La habitación está muy bonita, lo mismo la alberca que no usamos, pero bonita y el desayuno excelente, cuando tenga que ir ahí me quedo
Perfect location, just a few minutes away from the airport.
I liked the beach club they belong at Bacalar
The facilities need some renovation
The property was well maintained and the landscape tranquil.
Checking in to park.
Everything
No iron
The fact that breakfast was included.
Fixture in bathroom needs upkeep. No face towels or tissue.
La atencion y el desayuno
...
Las instalaciones
La ubicación
Las camas están muy duras
Nice staff. Very helpful
Coffee machine be nice
Que hayan cumplido con mi peticion de una habitacion en planta de baja de facil acceso para dos personas de la tercera edad
Confundir una botella de aceite con habanero, por miel en en desayuno
The water pressure, the pool and they have blankets in the room if you get cold, that so good. The Ac was working properly and it is really appreciated .
The bed was the worst of my stay. The bed is hard as rock, and after one night only, I have a really bad backache. If you look for comfort, please look for another option.
Me gusto la piscina, el room service y la ubicación del hotel.
El jacuzzi no tenía calefacción (que se supone debe tener), las habitaciones necesitan una renovación. Ya se ve deteriorado y viejo el hotel.
rien, l'hôtel est sale, vieux et sans confort. me personnel inexistant...
absolument tout... je ne recommande pas.
Instalaciones y ubicación
Las almohadas
El servicio muy bueno, el desayuno abundante y rico, recepcion, bar, restaurante los chicos muy amables., habitaciones amplias.
Las habitaciones de primer nivel huelen muchisimo a humedad !!!!!!!!", las habitaciones de 2o piso muy bien, excelente., la regadera necesita lavarse con cloro o acido, tienen hongos.
Cuando llegue, me dieron una habitacion en primer piso, olia muchisimo a humedad, pedi que me cambiaran, si lo hicieron muy amables, y me dieron otra en segundo piso, excelente, muchisimo mejor, me dijeron que era otra categoria, cosa que no se vio cuando reserve, pero no no me cobraron nada extra. Muy contenta con el servicio.
Es hotel para familias, con muchisimos niños, gritando en la alberca, aventandose, no es para ir a relarte o para ir en pareja. Para ir de paso esta Ok, pero no para varios dias. No para mi manera de viajar. Me gusta algo mas tranquilo.
EL TRATO HUMANO
LO SUCIO QUE ESTA EL PASILLO DE AFUERA, QUE LLEVA A LA ALBERCA, Y LA HOJARASCA DESCUIDADA
Todo está excelente!!
la cortesia del desayuno 10 de 10, super ricoooo
la limpieza podria ser mejor
Esta en buena ubicación y la atención estuvo excelente.
Lo que no me gustó el internet, es muy malo. Me gustó la ubicación, la piscina.
El internet, es malo, intermitente y muy lento.
La comida
Las fotos no son iguales. La propiedad está deteriorada y llena de humedad. Es feo quedarse ahu
Las instalaciones
Todo estuvo perfecto
I honestly believe that whoever owns this hotel, should make an effort to regain the all gone reputation. The hotels was a gem back couple of decades ago. And I believe that with proper management the rescue is possible.
old fashion furniture and in general the rooms looked in poor condition.
LUGAR, GRABDE, COMODO, LIMPIO, PERSONAL MUY AMABLE EN TODO MOMENTO, TE DAN CAFE AL SALIR!!
Todo muy bien y limpio....
El colchón estaba bastante incómodo...
Su ubicación muy céntrica y al alcance de tiendas, farmacias, que tiene restaurante. La habitación standar doble, muy amplia. La amabilidad de los empleados.
Pequeños detalles de desgaste en el baño, el cancel con óxido, lo cual da la imagen de empezar a verse un poco descuidado.
La ubicacion del lugar. Rapido acceso a los lugares de interés.
Se ve el paso de los años en el inmueble, pero vimos que estaban realizando labores de mantenimiento, pintura nueva en concreto.
It had a pool and was walkable to shops and restaurants
It was a little run down and needed TLC, pool could have been cleaner
Het ontbijt en vriendelijk personeel ,het bed
zeer verouderde kamers.slechte douche,amper een straal uit te krijgen
Location and the premier rooms
Soundproofing
Zentrale, ruhige Lage, schöner Pool.
The location was great, I really enjoyed the balcony looking out to the pool.
I felt like the rooms were a bit outdated.
Central location and secure.
The place needs to have proper cleaners. Roaches, ants and mosquitos were inside the room. Stains on the wall. Bathroom was filthy.
Restaurant très propre, bonne nourriture et personnel super courtois.
Un peu désuet, mais parfait pour une nuit.
The service was exceptional
No comments
La ubicación es perfecta todo muy bien el precio estuvo muy bien lo recomiendo el 100%
Todo me gustó solo estuve una noche pero todo bien
L'emplacement et l'amabilité du personnel
Les chambres sont en très mauvais état, les salles de bain sont en mauvais état, et le lavabo pouvait se démonter en l'utilisant. Très mauvais rapport qualité - prix
Very good value for money
Coffe maker in the room or coffee to go in the lobby would be nice
Room
Für eine Nacht ok
Access to restaurant & bar!
The bed mattress is not comfortable at all ! I just couldn’t fall asleep & that is because I was tired 😢. The bathroom is very tiny!
Beautiful landscaping.
Room needed repairs.
Everything
La ubicación y la alberca.
No me gustó que el jacuzzi estaba en reparación y la habitación se veía un poco vieja la cama no era tan cómoda.
That we was only there for 1 night
The manager speaking to us like we were shit on his shoes. Very rude and unprofessional all because we asked why we havnt got the room we thought we booked in the picture,(grou d floor by the pool). He just starting yelling at us from over the room while hes serving someone else. Faul man
room and pool and breakfast
wifi
I like that the room was right next to the pool
I didn’t like the service at the restaurant. We were not served in a timely manner and other customers who reached after us were served before us. And when we did get served they brought our food in different pieces instead of bringing the full order together.
Posizione ottima , personale gentilissimo
Molto rumorosa a causa di compressori che girano giorno e notte ho chiesto cambio camera ma la situazione era la stessa. Molto difficile dormire. Bagno vecchissimo, camera con muffa alle pareti.
El servicio
el desayuno incluido, las piscinas que tiene. tiene un de hidromasaje aunque ya no la ocupe porque llegue tarde, anteriormente hace unos años cuando me hospede la use
Location is good, has parking
Although it has a restaurant, it isn't very good. Although the rooms are clean and well maintained, it is totally lacking in character. Neighbors can be noisy.
la locación en general , un tema tropical muy confortable, la limpieza, la rapidez en el restaurante
más cortesía de parte del personal de recepción, botones y restaurante excelso la salita con la virgen, fuera de lugar parece velatorio.
Restaurant staff are very attentive. We had a late afternoon lunch, as well as breakfast next day, which were both. As a bonus, the beer was cold cold cold! The garden is also very nice with lots of bright tropical flowers and plants.
The ladies' bathroom in the lobby was a bit dodgy. But that is the only thing that we truly had any complaint about. Time to upgrade that. Our external room door was also a bit worn.
Breakfast was good
Having to wait until 6PM to get my rooms.
La amabilidad del personal
La habitación el baño sobre todo, almohadas muy chicas
La ubicación excelente. Un lugar seguro, cerca de un mercado y del malecón al cual se puede ir a pie sin ningún problema.
La vdd esperaba mas del hotel. El servicio deja mucho que desear, la atención al cliente muy serios y no me dieron ninguna solucion a algunos detalles que se presentaron. El hotel ya es viejo y se nota que no le dan el mantenimiento adecuado.
It was amazing. I enjoyed the Copra Club inside the hotel.
Las instalaciones están muy bonitas, las habitaciones cómodas y el restaurante muy bueno
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.61/10Recurring mentions of outdated facilities and lack of proper cleaning in some areas.
Service
8.88/10Staff was noted as exceptional and friendly despite some issues.
Location
9.12/10Very convenient location, close to various attractions.
Room Quality
7.07/10Numerous complaints about room conditions and required renovations.
Amenities
8.1/10Facilities were mentioned positively, but some amenities were lacking, like breakfast.
Value for Money
7.56/10Experiences of guests suggest that the price doesn't reflect the quality offered.
Food and Beverage
8.11/10Good food reported, but breakfast options were noted as limited.
Overall Experience
8.38/10Generally positive experience overshadowed by some specific complaints.