Parque de los Caimanes
Parque de los Caimanes, Chetumal, Othón P. Blanco, Mexico- Park
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About this hotel
Luxurious Amenities and Convenient Location
Hotel Grand Marlon, just steps away from Lázaro Cárdenas Central Park and the Mayan Culture Museum, offers a luxurious stay with a swimming pool, gym, and complimentary Wi-Fi.
Elegant Rooms with Modern Comforts
Indulge in the contemporary rooms featuring air conditioning, safety box, plush bathrobes, and slippers. Each room is equipped with a flat-screen TV and telephone for your entertainment and convenience.
Culinary Delights and Nearby Attractions
Savor international cuisine on-site or explore the regional-cuisine restaurants in Chetumal Town Centre. Conveniently located near Chetumal International Airport, Belize Dock, and the Biouniverzoo Zoo, Hotel Grand Marlon is the perfect choice for your next getaway.
Nearby Attractions
Monumento a Othón Pompeyo Blanco
Monumento a Othón Pompeyo Blanco, Calzada 22 de Enero, 77090 Chetumal, ROO, Mexico- Statue
La Alameda
La Alameda, Chetumal, Othón P. Blanco, Mexico- Park
Justicia
Justicia, Avenida Independencia, 77000 Chetumal, ROO, Mexico- Monument
Réplica de la Campana de Dolores
Réplica de la Campana de Dolores, Héroes, 77090 Chetumal, ROO, Mexico- Memorial
Caballo Negro
Caballo Negro, Boulevard Bahía, 77090 Chetumal, ROO, Mexico- Sculpture
Parque del Monumento a la Bandera
Parque del Monumento a la Bandera, Chetumal, Othón P. Blanco, Mexico- Park
Nachi Cocom
Nachi Cocom, Boulevard Bahía, 77090 Chetumal, ROO, Mexico- Monument
Letras Chetumal
Letras Chetumal, Boulevard Bahía, 77090 Chetumal, ROO, Mexico- Attraction
Cosmogonia Maya "Arbol de la Vida"
Cosmogonia Maya "Arbol de la Vida", Boulevard Bahía, 77090 Chetumal, ROO, Mexico- Sculpture
A la Bandera
A la Bandera, Boulevard Bahía, 77090 Chetumal, ROO, Mexico- Memorial
El Renacimiento
El Renacimiento, Calzada 22 de Enero, 77000 Chetumal, ROO, Mexico- Memorial
Parque del Renacimiento
Parque del Renacimiento, Chetumal, Othón P. Blanco, Mexico- Park
Letras CHETUMAL Aquí Inicia México
Letras CHETUMAL Aquí Inicia México, Boulevard Bahía, 77090 Chetumal, ROO, Mexico- Attraction
Fuente del Pescador
Fuente del Pescador, Chetumal, Othón P. Blanco, Mexico- Park
Fuente del Pescador
Fuente del Pescador, Boulevard Bahía, 77090 Chetumal, ROO, Mexico- Sculpture
Nudo Coralino
Nudo Coralino, Boulevard Bahía, 77090 Chetumal, ROO, Mexico- Sculpture
Cápsula del Tiempo
Cápsula del Tiempo, Boulevard Bahía, 77090 Chetumal, ROO, Mexico- Sculpture
Important Information
Please note that Av. Juarez is closed due to renovations. Av. Independencia is a good alternative.
Extra child or adult is charged MXN 157.58 per person per night when using existing beds.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:30 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Breakfast in the room
Packed lunches
Non-smoking throughout
Private parking
Outdoor pool
Private check-in/check-out
Daily housekeeping
Wheelchair accessible
Public Bath
Outdoor furniture
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Breakfast takeaway containers
Mobile app for room service
Room Types
Executive Double Room
Up to 2 guests20 sqmExtra-large double bed (Super-king size) (181-210 cm wide), 2 Double bed (131-150 cm wide)
This executive room features free Wi-Fi, safety box, ironing facilities and wardrobe. It is equipped with flat-screen TV, telephone, seating area. The bathroom is private and has bathrobes, free toiletries, bathtub and slippers.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Double bed (131-150 cm wide)
Room details
20 sqm
In-room amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeDeskSeating AreaToiletPrivate bathroomSlippersTile/marble floorWardrobe or closetSingle-room air conditioning for guest accommodation
Junior Suite with Spa Bath
Up to 2 guests35 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This air-conditioned suites features 1 king-sized bed, a seating area, and a vanity mirror. The bathroom includes a spa bath and Wi-Fi access is available.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
35 sqm
In-room amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeToiletPrivate bathroomSlippersTile/marble floorWardrobe or closetSingle-room air conditioning for guest accommodation
Master Suite with Spa Bath
Up to 2 guests40 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This air-conditioned suites features 1 king-sized bed, a seating area, cable TV and a mini-bar. The bathroom includes a spa bath and Wi-Fi access is available.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 sqm
In-room amenities
MinibarSafety deposit boxTelephoneAir conditioningHair dryerBathrobeToiletPrivate bathroomSlippersSofaTile/marble floorWardrobe or closetSingle-room air conditioning for guest accommodation
Double Room
Up to 4 guests12 sqm2 Double bed (131-150 cm wide)
This room features free Wi-Fi, safety box, ironing facilities and wardrobe. It is equipped with flat-screen TV and telephone. The bathroom is private and has bathrobes, free toiletries and slippers.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
12 sqm
In-room amenities
ShowerSafety deposit boxTelephoneAir conditioningHair dryerBathrobeToiletPrivate bathroomSlippersTile/marble floorWardrobe or closetSingle-room air conditioning for guest accommodation
Standard Triple Room
Up to 4 guests2 Double bed (131-150 cm wide)
2 Double Beds
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Room service (limited) and free bottled water
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
In-room amenities
ShowerSafety deposit boxTelephoneAir conditioningHair dryerBathrobePrivate bathroomSlippersBottle of waterRoom service (limited hours)Daily housekeepingAccess via exterior corridorsFree WiFiBed sheets not available
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(449 total)
Provider-sourced guest reviews.
8/10
Reviewed Sep 10, 2026Buena atención y limpieza
1/10
Reviewed Sep 1, 2026Nada pésimo servicio y atención
No respetan la reservacion, llegas y simplemente te dicen no hay habitaciones, aunque tu reserva este pagada y confirmada por booking No te resuelven solo te dicen que no saben que regreses otro dia.
5/10
Reviewed Sep 1, 2026I liked the location and the convenience of the location. Staff was friendly and helpful.
The facilities were completely run down, old and moldy. The pool could have used a deep clean, water was literally milky. The walls were paper thin to be honest.
10/10
Reviewed Jul 23, 2026The pool
The restaurant opening schedule on weekends
9/10
Reviewed Jul 20, 2026Ubicación, y su restaurante.
Se ven un poco descuidados los baños
5/10
Reviewed Jul 7, 2026Location
Terrible wifi, looks outdated
8/10
Reviewed Jun 30, 2026Good pool
7/10
Reviewed May 28, 2026Solo estabamos de paso , estuvo bien para una noche
10/10
Reviewed May 11, 2026Todo
8/10
Reviewed May 5, 2026PESIMO WIFI, Y HORARIO DE ALBERCA Y GIMNASIO
WIFI
9/10
Reviewed May 4, 2026El precio
El personal no conoce de trato amable, no sonríen
9/10
Reviewed May 3, 2026Close to the center. Superb!
8/10
Reviewed May 1, 2026La ubicación y la atención personal.
El televisor no funciona. Me cambiaron el control y no así.
8/10
Reviewed Apr 22, 2026La vista es preciosa.
Tienen que arreglar la gotera que tienen en la regadera.
5/10
Reviewed Apr 20, 2026Espacio amplio y buen restaurante. Bien ubicado.
El internet no funcionaba en mi habitación
2/10
Reviewed Apr 20, 2026bed has bugs
they don't give other room
6/10
Reviewed Apr 18, 2026Las toallas un desastre,mala atención de personal, las colchas rotas en fin mala elección
Las toallas un desastre,mala atención de personal, las colchas rotas en fin mala elección
8/10
Reviewed Apr 16, 2026La ubicación
Me cobraron de más en el hotel, en la app me dio un precio y cuando llegue ellos me cobraron otro monto, y no supieron explicarme el porque
7/10
Reviewed Apr 11, 2026Bien situé au centre-ville. Hôtel bien aménagé, chambre agréable. Le restaurant de l'hôtel offre un excellent petit déjeuner a bon prix. Quartier apparemment sécuritaire.
La salle de bain aurait besoin de rénovation et les serviettes sont tellement usées qu'elles ont du essuyer tout le Mexique. Bref, il y a des lacunes au niveau entretien. Dommage car cet hôtel pourrait facilement mieux faire.
9/10
Reviewed Apr 11, 2026La comida muy rica y las camas deliciosas para descansar
La entrada al estacionamiento muy chica
9/10
Reviewed Apr 6, 2026Location, cleanliness, good food and service.
Noisy
8/10
Reviewed Apr 4, 2026La limpieza y la comodidad de las camas
Excesivo ruido por la noche.
3/10
Reviewed Mar 24, 2026The staff was very polite .
The restaurant and bar were not open. No ice machine. Rooms were pretty rundown
3/10
Reviewed Mar 23, 2026La ubicación
Que no había agua caliente y salía muy poca agua , además de que la recepcionista se equivocó de habitación y tuvo que cambiarnos de piso
4/10
Reviewed Mar 22, 2026The location
The size of the beds
10/10
Reviewed Mar 20, 2026En esta ocasión tomé la habitación doble executive y nos encantó, por amplio y muy comodo
Solo como detalle, falta la lista de los canales de televisión
8/10
Reviewed Mar 16, 2026The restaurant good food and service
The swimming pool dirty and noisy guest
9/10
Reviewed Mar 9, 2026It had no hand towels.
10/10
Reviewed Feb 13, 2026La cama
3/10
Reviewed Feb 8, 2026My room was nice
Was next in line and they take care of someone that walk in after me and I had to wait more and I have bad knees was not fair
9/10
Reviewed Feb 8, 2026Restaurant & bar
A bit noisy
7/10
Reviewed Jan 27, 2026La ubicación. El trato del chico que nos recibió.
Entrando a la habitación habían 2 cucarachas muertas y olía mucho a humedad. Nos cambiaron de habitación y estaba mejor. La regadera solo salía agua tibia no caliente y se inunda mucho el área de regadera. La chica que nos hizo check out no fue muy amable.
9/10
Reviewed Jan 23, 2026Precio y ubicación
5/10
Reviewed Jan 20, 2026Use of gym
The pool looked completely different on the internet, in terms of size. They also didn't filter the pool overnight for the next day.
7/10
Reviewed Jan 20, 2026sencilla, limpia, pero no se parace a las fotos con las que se anuncian
Sin agua caliente y tardaron un dia en resolver.
10/10
Reviewed Jan 19, 2026I am thoroughly impressed by the Grand Marlon. Our room was exceptionally cool and clean, with sheets and towels changed daily. The cleaning staff was highly efficient, and the area provided a quiet, relaxing atmosphere. The beauty and cleanliness of the hotel are commendable. I will return to the Grand Marlon and confidently recommend it to my friends and family.
It is essential to include a microwave oven and a small refrigerator in the room for guests on extended stays
7/10
Reviewed Jan 15, 2026Location was great
The bed wasn't too comfortable and we got bit by mosquito
7/10
Reviewed Jan 9, 2026The bed was soft
10/10
Reviewed Jan 7, 2026Lugar cómodo
8/10
Reviewed Jan 4, 2026Cada que vengo y me hospedo en este hotel es por la ubicación que es céntrico y toda es cerca, restaurantes, el mercado, etcétera.
Sin comentarios
5/10
Reviewed Jan 2, 2026The location
No towel, pillows was not clean
3/10
Reviewed Jan 2, 2026La ubicación
Ya no ofrece las estrellas que propone, todo está roto incluidas las toallas, totalmente venido a menos Los recepcionistas cero amables
8/10
Reviewed Jan 1, 2026Great location. Hospitable ambience. Safe parking.
The room was manageable. Parking was a bit tight.
10/10
Reviewed Dec 30, 2025El espejo del baño ya es muy viejito y el sillón muy sucio
7/10
Reviewed Dec 17, 2025El check-in fue muy rápido y eficiente, las habitaciones tal cual se muestran en las fotos, buena limpieza.
La televisión es muy antigua, deberían pensar en actualizar sus habitaciones. Modernizar el baño y los muebles haría que resaltaran más. El gym lo cierran temprano y hay mucho ruido, tanto de las otras habitaciones como de la calle. El día que fui llovió fuerte, todos los pasillos inundados, las escaleras chorreando agua y se pone muy resbaloso.
4/10
Reviewed Dec 13, 2025The room given was #101 way at the end of the hallway . Traveling with my Mother of 75 Years old for medical reasons. Requested to move to a closer room but was said no because the other rooms are already reserved which was not true it was available online that moment. The upper floor was not ready either and could not wait until later.
The Bathroom have no kind of Safety Bar for Elders is very Dangerous for them because if they fall can cause injuries or even death. I would not stay again . I felt, I was not given a better customer service. No alternatives or suggestions for my and my mother.
1/10
Reviewed Dec 11, 2025That it was like a 4 mins walk to the centro where there foods and shopping stores
The place overall is ran down. Needs upgrading
10/10
Reviewed Dec 6, 2025.
.
8/10
Reviewed Nov 16, 2025Dead cockroach in bathroom
8/10
Reviewed Nov 13, 2025La ubicación del hotel, es lo más importante. Todo me queda cerca
6/10
Reviewed Nov 6, 2025the place was relatively clean, even if it was a bit outdated.
The television sets were old and did not have access to youtube or netflix. Internet was spotty.
4/10
Reviewed Nov 5, 2025Parking
TV DIDNT WORK AC wasn’t getting COLD
2/10
Reviewed Oct 30, 2025Parking
Extra small room, small uncomfortable beds. Blurry TV. Dirty pool. Wall paint peeling off. Overall just really bad. Not worth all the money charged
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Good location
- •Acceptable service
Areas to consider
- •Cleanliness issues
- •Outdated rooms and amenities
Cleanliness
5.44/10Multiple reviews mentioned dirty rooms and cleanliness issues.
Service
8.41/10Service was generally described as acceptable, though there were some customer service issues.
Location
9.45/10Repeated positive sentiment regarding the central and convenient location.
Room Quality
6.9/10Rooms were mentioned as outdated with several issues reported, such as old TV and discomfort.
Amenities
6.43/10Amenities were lacking, with concerns about the gym, pool, and outdated facilities.
Value for Money
6.39/10Value perceived as low due to discrepancies between price and quality.
Food and Beverage
7.44/10No specific feedback on food quality, but restaurant mentioned positively.
Overall Experience
7.91/10Overall stay generally satisfactory, but below expectations in several areas.