Mansion de los Sueños

Hermoso lugar y una atencion excelente

Ubicacion excelente, limpieza, y excelente trato del personal

Everything was 😎 cool

Stay more day's

The hotel was excellent and the staff were super friendly.

Very pleasant and helpful owner. A good starting point for a trip to the Paricutin volcano. Parking opposite the hotel. In centre of town.

Excelente atención del personal y la magnífica ubicación del hotel

La TV con dificultades para ingresar para ver los canales

La ubicación es buenisíma, francamente es lo único bueno del hotel

No tiene suficientes contactos en la habitación, creo que ya es momento de que verifiquen que las puertas cierran bien, el colchón era terrible a mi esposo aún le duele la espalda y el suelo... super sucio!

Todo estuvo sencillamente perfecto, la hospitalidad de Gabriel y su personal, el aseo impecable, la amabilidad en todo momento, las instalaciones divinas, la ubicación ideal, la comida deliciosa. Es un hotel pequeño por ende su atención es personalizada, se siente el calor humano y el amor en todo lo que hacen. Estuvimos por nuestra luna de miel y Gabriel y su equipo hicieron de todo para que cada momento fuera inolvidable.

Todo perfecto

Todo perfecto.

Un buen lugar para descansar si estás pensando en tener actividades en el centro centro de Pátzcuaro.

Muy buen hotel solo no tenía ventilador. Hacia algo de calor.

Precioso encantador, de ensueño

Excellent

The entire staff, including maintenance and cleaning personnel are extremely friendly and helpful.

This hotel is very clean, quiet at night time so we were able to rest and sleep well!! The service is really good!! I recommend it!!

What a cool boutique hotel in Pátzcuaro. Very quiet but really close to everything, our room was very clean, the bathrooms were modern while the rest of the property exuded Colonial Mexican charm. Pátzcuaro is a Pueblo Mágico city and we wanted to experience the true culture of this beautiful country.

Everything was as expected

Amazing place!

Está muy agradable y bien ubicada, solo que no tiene restaurante.El personal muy atento.

Me.dieron up grade excelente

Staff real nice, also Manager very attentive.

Staff was super helpful and nice, especially Abraham y Miguel.

One of the most comfortable beds we’ve experienced! Nicely appointed room with a working fireplace! Friendly and welcoming staff. Free parking in a secure lot directly across from the hotel. Only a one minute (no exaggeration) walk to the main plaza which is surrounded by numerous restaurant choices.

No negatives.

Excelente atención del personal, el lugar bellísimo, cómodo, privado, limpio y baños nuevos.

Muy buena opción de hospedaje

The room was clean and tidy, my boyfriend and I had such a lovely time the night we spent at this property

Beautiful and great location to see the town.

Bien en general. El único inconveniente es que el hotel no tiene servicio de restaurante y un jacuzzi no estaba funcionando. El Lugar bien ubicado y el personal muy amable.

Excelente ubicación y espacios , a solo media cuadra de la plaza vasco de Quiroga Muy buen trato de Gabriel el gerente !!

La atención del personal fue excelente y el hotel tiene muy buena ubicación.

Super buena atención y excelente ubicación

no había nadie para recibirnos, el precio es muy alto y en esta temporada de calor la habitación tenia olor a humedad y no estaba ventilada. La habitación asignada no es la de la fotografía. NINGUN servicio adicional para ser un hotel de este precio. La habitación muy bonita pero por ese precio hay otras opciones mejores. NO hay estacionamiento, fuimos a una boda y al regreso tuvimos que tocar la puerta para que nos dejaran entrar. No hay servicio de cocina, o no nos dijeron nada, realmente no se siente como un hotel de lujo ... Tampoco funcionaba el wifi ni la televisión. SI TIENEN OPORTUNIDAD SOLO VAYAN A VERLO PERO HAY OPCIONES CON MEJOR PRECIO.

Charming colonial property close to main square with parking.

Property did not have a restaurant or bar. The floors of the rooms were dirty. When asked to clean them, they did so willingly and showed much improved.

Clean

This was my 2nd time staying at this hotel, I absolutely love this hotel. It’s situated in a perfect location (within walking distance to the plazas, shops, restaurants and Santuario) the hotel is beautiful and rooms are pretty quiet as the hotel is situated in a bz street. The beds are comfortable and so are the pillows. I definitely recommend this hotel!

This was my 2nd time staying at this hotel, I absolutely love this hotel. It’s situated in a perfect location (within walking distance to the plazas, shops, restaurants and Santuario) the hotel is beautiful and rooms are pretty quiet as the hotel is situated in a bz street. The beds are comfortable and so are the pillows. I definitely recommend this hotel!

Comforter was old, Toilet seat was loose need to clean shower with Clorox as the grout was yellow and dirty. The location is perfect and gorgeous patios.

Muy accesible y limpia

Muy buenas instalaciones, ubicación, el personal muy amable

Nice convient spot

It’s is very elegant and clean Staff are very friendly and helpful Near everything downtown

Nothing

The staff is very friendly and helpful. The rooms and terraces are beautifully decorated. I liked that the room has a small heather because it got chilly sometimes. We stayed in room 7 which is very quiet except on school days!! There is an elementary school right behind it and the noise starts sometime around 7:00am. Some toiletries and coffee and tea were not replaced every day and we would have to ask for them. The fridge didn’t work. I would go back to this hotel

Clean and friendly staff.

Colonial vibe

Right in the center, so very good location. Still very quiet, so no sounds whatsoever from the outside. However, the hotel does not have its own restaurant or bar, so the VIP treatment could not be fulfilled.

Hotel muy agradable, con todas las comodidades y de parte de todo du personal amabilidad y servicial. Sobre todo de parte de Gabriel fue muy atento y fue de gran apoyo.

Pasamos solo una noche. Pero llegamos por la tarde y la atención es muy buena, las instalaciones, el personal con el que nos tocó interactuar fue bueno. Solo sugiero que si deberían poner como dato importante que él estacionamiento esta unos metros atrás, así se puede llegar directo al mismo y ya de ahí al hotel y esto evitaría una vuelta. Tiene una excelente ubicación. No tuvimos oportunidad de probar alimentos pero sin duda creo que debe estar muy rico, porque el café es bueno!

Hotel muy cómodo y bonito, el personal es muy amable

Near center

Credit card ripoff, billed directly in dollars at poor rate, refused to bill in pesos

Everything was great

Muy bien

Beautiful property with convenient location and parking

Un gran lugar para descansar excelente atención del personal siempre preocupados para que tu estancia sea excelente

We were looking for a comfortable room near the plaza and we found exactly that plus more. The hotel and room had a charm to it. I believe his name was Guillermo that helped us at check in and was very attentive and genuinely helpful.

Beautiful hotel, lovely outdoor space.

Room was a little small and the internet did not work very well in our room.

La ubicación es excelente

The main reason to stay here is Don Gabriel, the general manager who has all the experience and ‘don de gente’ to make guests feel appreciated and well taken care of. It was not clear when I booked that parking was not on the premises. Fortunately it was just across the street; however dropping off the luggage before check in time was stressful. It is a one way street, with no place to park. Even though I communicated well in advance with the receptionist through whatsapp by the appointed time she was out of range. For this to hotel to earn five stars, it needs a bit more: a). facial towels and floormats (the bathroom has undergone a major remodeling and it is quite modern, lighting a plus). b). The rest of the furnishings is a mishmash of odds and ends that bring the visuals down to a thud. c). The overhead lights have seen better days, and two extra heavy and clunky wrought iron chairs with a round table with a stone top, add a lot of clutter and serve no function. d). How about safe deposit boxes inside the rooms? Or at least a main one at reception where one can leave valuables. That being said the bed was plush, comfortable and I slept like a baby. No need to turn the heater on. The breakfast for The Day of the Dead was a homerun with the most beautiful and delicious Pan de Muertos que ví en todo este viaje. They were shaped like dolls. Y las corundas, excepcionales.. Just a block away from the main plaza, it is surprisingly quiet.

The architecture was amazing

Bien ubicada. Cómoda. Personal atento.

Decoración exquisita

Muy recomendable. La ubicacion del hotel esta excelente pues prácticamente esta a una cuedra de la plaza principal, el ambiente es coml de cabaña y su personal super amable

Location great

Location was great, just about 40meters from the main plaza. The room spacious and decoration is simple and according to the building. The bathroom is modern. Black out atmosphere in the room helps to have a deep sleep.

The bathroom has no moisture exhaust nor ventilation, so, after taking a shower, the room gets humid. WIFI is offered but it does not work at all. We were trying to connect during 4 days with no success in the room and outside the room (at reception). The restaurant of the hotel was not working during our stay.

El hotel es aceptable, sus servicios, limpieza y personal dejan mucho que desear.

I gave the category "Condiciones e instalaciones de la propiedad" only three starts because it wasn't possible to stay in the suite that we reserved online. The TV (which we didn't care about) didn't work and the hot water (which we did care about) was offline. We were therefore placed in a very lovely but slightly inferior room. Despite this slight disappointment, we really can't recommend the hotel highly enough. The attention we received was some of the best, most attentive service we've ever encountered. Gabriel, who looked after us, was hospitable, warm, funny and very kind. He even checked in with the hotel during his free day to make sure that we were being taken care of. He elevated what would have been a very nice stay to one that will live in our hearts for a very long time. THANK YOU.

La puerta del baño no tenía chapa y falta RESTAURANTE, pero en general todo muy bien

Beautiful hotel with amazing rooms.

Everything thing was amazing

Nice place, great location, friendly staff. Our shower head was a little crazy, spraying water everywhere, but Im sure that will be fixed. The beds were very firm, and we visited in June, so we could have used a fan to circulate the air.

Location is great. You can walk everywhere.

Stuff was the best!

the property was absolutely gorgeous and the staff was very nice, I’ll definitely go back there. my only bad thing is that I stayed there for one night only (sad about that). I truly recommend it.

the only thing I’ll said is the sofa inside the room was old and little bit duty, otherwise everything is good.

No duplicate room key. I had to leave key at front desk everytime I stepped out . WIFI super slow. Very dissapointed for price I paid.

place and the attention

there is no a restaurant

Was very happy with what felt like personalized service but know it is thier dedication to thier guests.

Beautiful hotel.

Lovely hotel, good location

Amazing property with excellent location. They could not have been more hospitable. Easy free parking across the street. Loved it and will go back.

Very disappointed that they advertise a wonderfull restaurant and it was permanantly shut down The feo t desk women was a gem

Old fashioned charm and service with great pool a few mins walk from the archaeological site. Surrounded by orchards. Historic home which has been visited by everyone from The Queen to Jackie Kennedy. We had a huge jacuzzi as well as large shower in our room.

Restaurant only served breakfast.. No pool drinks or snack. Had to cross road for sister restaurant the Lodge. But beautiful setting also.

it’s a beautiful place, you will find a special detail every corner and every hallway…. NICE!

The staff was very friendly and the chimney was incredible very romantic

For some the smell of the chimney could be not that romantic

El hotel es muy cómodo, tener una fogata en la habitación hace un lugar romántico, el servicio del personal es excepcional, la única “desventaja” es la conexión de wifi.

Amazing place

Loved this hotel, nice fireplace in room

The common areas are beautiful and the staff was extremely friendly.

Excelente Luis excelente Location Beautiful Building

bed not so confortable And Much noise in the Morning From The Churches and schools Around

Lovely hotel right at the main plaza in this beautiful town full of culture and history. The property is colorful and very clean. The room was accommodating and very comfortable. Definitely one of my best stays in Mexico. I want to specifically thank Gabriel at the reception desk for helping me with much needed transportation and being so courteous. It is very much appreciated to encounter such professional and kind hearted people. Will definitely come back for a longer stay.

Very nice hotel but wifi is terrible

ambience

traditional building

Wow! This place is so beautiful! The staff was super friendly and no attitude, very helpful, very clean, quiet, and this is the place we will be staying when we go back! Thank you

NO COMENTS .

EVERYTHING WAS GREAT

The worst experience in my life. No one to check us in, had to wait for clerk to finish her lunch. No upgrade unless paid an unpublished price over 200 us dollars, avoid this place at all cost.

Excelente servicio y el hotel de calidad y muy placentero en todo sentido!

This is a beautiful colonial hotel close to the main square but away from the noise. Rooms are lovely with lovely furniture and accessories. Bathroom modern and bed comfortable with lots of blankets. No heat but Gabriel will come and light the fireplace. Patzcuaro is cold in Feb in the morning so bathroom is chilly but monogrammed towels and accessories are very nice. Close to restaurants and secure parking for hotel across the street. Gabriel is most accommodating and gracious.

The place is clean and beautiful. The staff is friendly and helpful

El hotel es muy agradable, habitaciones amplias y confortables, los baños recién remodelados y muy bien ubicado, a una cuadra d el jardín principal. El estacionamiento está enfrente del hotel, cruzando la calle. El personal es muy atento, siempre dispuestos a atender cualquier solicitud. Una gran opción para disfrutar patzcuaro