Coatzacoalcos
Coatzacoalcos, Carretera Transístmica, 96343 Coatzacoalcos, VER, Mexico- Sculpture
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About this hotel
Outdoor Swimming Pool and Fitness Centre
Hotel Terranova boasts an inviting outdoor swimming pool and a well-equipped fitness centre, perfect for guests looking to relax and stay active during their stay.
Delicious Dining Options and Free Shuttle Service
Guests can enjoy a delightful dining experience at the hotel's restaurant or grab a drink at the bar. Additionally, the free shuttle service provided by the hotel makes exploring the area convenient and hassle-free.
Bilingual Staff and Convenient Amenities
With staff fluent in English and Spanish, guests can easily communicate and receive helpful tips about the area. The hotel also offers free WiFi, room service, and a garden for guests to unwind and enjoy their surroundings.
Book your stay at Hotel Terranova for a memorable and convenient experience in Coatzacoalcos.
Nearby Attractions
Reloj de la Ford
Reloj de la Ford, Prolongación I. Zaragoza, 96480 Coatzacoalcos, VER, Mexico- Attraction
Parque Alameda
Parque Alameda, Coatzacoalcos, Mexico- Park
Important Information
Complimentary airport shuttle service is available both to and from the hotel.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
01:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Garden
BBQ facilities
Laundry
Luggage storage
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Car hire
Dry cleaning
Breakfast in the room
Packed lunches
Solarium
Private parking
Outdoor pool
Daily housekeeping
Designated smoking area
Accessible parking
Parking garage
Shuttle service (additional charge)
Concierge service
Kid meals
Kid-friendly buffet
Public Bath
Plunge pool
Shuttle service (free)
Airport shuttle (free)
Outdoor furniture
Sun loungers or beach chairs
Picnic area
Airport drop off
Airport pick up
Kids' pool
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Breakfast takeaway containers
Room Types
Superior Room
Up to 4 guests26 m22 Double bed (131-150 cm wide)
2 Double Beds
291 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
26 m2
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVHair dryerDeskPrivate bathroomSatellite channelsWardrobe or closetSofa bedBottle of waterWheelchair accessibleDaily housekeepingRoom service (24 hours)Premium bedding
Master Suite
Up to 3 guestsKing bed (151-180 cm wide)
1 King Bed
Overlooking the river
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - 2 bathrooms, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Lever door handles
Non-Smoking
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
River View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVHair dryerDeskSatellite channelsDaily housekeepingRoom service (24 hours)Premium beddingFree WiFiDown comforterBedsheets providedLever door handles
Executive Room
Up to 4 guests27 m2
2 Double Beds or 1 King Bed
291 sq feet
Executive Level - Continental breakfast, lunch reception, light refreshments, and internet access in the lounge
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, single sofa bed, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar in shower
Non-Smoking
Sleeps
Up to 4 guests
3 adults · 2 children
Room details
27 m2
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVHair dryerBathrobeDeskPrivate bathroomSatellite channelsWardrobe or closetSofa bedBottle of waterDaily housekeepingRoom service (24 hours)Premium bedding
Suite, 1 King Bed (Master)
Up to 3 guests86 m2
1 King Bed
926 sq feet
Executive Level - Continental breakfast, lunch reception, light refreshments, and internet access in the lounge
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Microwave, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, single sofa bed, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar in shower
Non-Smoking
Sleeps
Up to 3 guests
2 adults · 1 children
Room details
86 m2
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVHair dryerDeskMicrowavePrivate bathroomSatellite channelsSofa bedBottle of waterDaily housekeepingRoom service (24 hours)Premium beddingFree WiFi
Deluxe King Room
Up to 3 guests30 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This king room features air conditioning, satellite TV and sofa.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 sqm
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioningHair dryerRadioDeskToiletPrivate bathroomSatellite channelsInterconnected room(s) availablePrivate entranceSofaTile/marble floor
Rockstar Penthouse with Private pool, Gym, Hot Tub and 4 Bedrooms
Up to 3 guests70 sqm2 Queen bed (151-180 cm wide)
Our Rockstar Penthouse includes private elevator and direct access, private Jacuzzi and Swimming Pool. Fully Integrated Kitchen and entertainment area and bar with breathtaking golf course and city views
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Queen bed (151-180 cm wide)
Room details
70 sqm
City View
In-room amenities
Private bathroom
Superior King Room
Up to 4 guests30 sqm2 Double bed (131-150 cm wide)
This double room's special feature is the pool with a view. Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a mini-bar, a tea and coffee maker as well as garden views. The unit has 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
30 sqm
Garden View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioningHair dryerRadioDeskToiletPrivate bathroomSatellite channelsInterconnected room(s) availablePrivate entranceTile/marble floorAlarm clock
Executive Suite
Up to 2 guests70 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Boasting a private entrance, this spacious suite also features 1 bedroom, a seating area and 1 bathroom with a shower and a hairdryer. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
70 sqm
Garden View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioningHair dryerBathrobeRadioDeskSeating AreaToiletPrivate bathroomSatellite channelsInterconnected room(s) availablePrivate entrance
King Suite with Pool View
Up to 2 guests90 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
90 sqm
Pool View
In-room amenities
Private bathroom
Junior Suite
Up to 2 guests45 sqmSofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide)
Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The suite offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit has 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Sofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
45 sqm
Garden View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioningHair dryerBathrobeRadioDeskSeating AreaToiletPrivate bathroomSatellite channelsPrivate entranceSofa
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Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(278 total)
Provider-sourced guest reviews.
9/10
Reviewed Sep 19, 2026Beautiful location along the river. Great place to relax and enjoy the surroundings.
10/10
Reviewed Sep 14, 2026Buen servicio e instalaciones
Nada
10/10
Reviewed Aug 31, 2026La tranquilidad del lugar, vas a descansar realmente. La vista al río es espectacular.
9/10
Reviewed Aug 27, 2026el buffet estaba bien y economico. habia variedad de alimentos. la habitación comoda, el area verde grande para darle una caminata a orilla del rio. buena recepción del personal.
los dispensadores de agua fresca, en especial el que contenia naranja con guayaba, no salia ya que estaba tapado por el residuo de la fruta. la alberca en el area de niños el agua se veia sucia como que no tiene recirculación con el resto de la alberca. falto toallas en la habitación y tardaron en suinistrarlas.
10/10
Reviewed Aug 18, 2026Tranquilidad
La falta de extracción de humo en el restaurante
10/10
Reviewed Aug 17, 2026Muy bien todo
9/10
Reviewed Aug 17, 2026Hotel spacieux avec piscine extérieure. Belles chambres, propres et bien équipées. Petit déjeuner copieux autant à la mexicaine qu'americaine.
Le menu du repas du soir est moyen.
7/10
Reviewed Aug 2, 2026Prima kamers, uitzicht over het meer.
Bedbank in de kamer was oud en vies: aan vervanging toe. Restaurant: diner kan beter, ontbijt was goed.
9/10
Reviewed Jul 22, 2026Las habitaciones amplias y familiares muy cómodas, cuentan con facilidades para planchar la ropa, secadora y demás
, lo único es que no todas las habitaciones tienen frigobar
10/10
Reviewed Jul 17, 2026La habitación era amplia. Las camas cómodas y de buen tamaño. Lo mejor fue el buffet para el desayuno.
Nos costó un poco encontrar la habitación solo con las indicaciones de la recepcionista. Sería mejor que te acompañe un botones.
9/10
Reviewed Jul 9, 2026Desayuno estaba bueno
Al gimnasio le falta mucho mantenimiento, sobre todo a la maquina para hacer pesas, tiene los cables rotos
10/10
Reviewed Jun 30, 2026La habitación es amplia, la cama en buen estado y clima también La alberca muy bonita
8/10
Reviewed Jun 11, 2026La ubicación, las instalaciones y la comida
La entrada necesita mantenimiento
10/10
Reviewed Jun 10, 2026El lugar es hermoso, tiene un jardín bien cuidado y amplio, la vista al río es inigualable. La comida es muy rica.
No hay nada cerca pero puedes pedir todo por Uber. aravi
10/10
Reviewed May 26, 2026Habitacion super amplia y camas comodas
El no tener servicio de bellbou en el turno verspertino
10/10
Reviewed May 25, 2026Las instalaciones del hotel en general son muy bonitas. El personal atento y amable. Las habitaciones con camas cómodas con
9/10
Reviewed Apr 18, 2026No
Agua caliente no hubo
9/10
Reviewed Apr 11, 2026La alberca y el restaurant
Estuvo bien
10/10
Reviewed Mar 17, 2026Excelente
10/10
Reviewed Mar 1, 2026La alberca
Nada
9/10
Reviewed Jan 31, 2026Ideaal hotel om een lange rit te onderbreken Gelegen aan de bocht van een rivier Goed restaurant ter plaatse De bedden zijn heerlijk
9/10
Reviewed Jan 5, 2026.
.
8/10
Reviewed Jan 3, 2026La habitación, limpia, la cama cómoda.
El agua caliente tarda mucho en salir
8/10
Reviewed Jan 3, 2026La comodidad de la cama
No sale agua caliente, tienes q esperar más de media hora para ver si sale el agua caliente
9/10
Reviewed Dec 28, 2025La habitación
El camino para llegar, está muy escondido
10/10
Reviewed Dec 25, 2025Excelente en todos los sentidos
8/10
Reviewed Dec 14, 2025El servicio, limpieza y atención nos parecieron muy bien...
Las instalaciones en algunas áreas requieren mantenimiento... Los eventos en el área de alberca, interrumpen el descanso ..
9/10
Reviewed Dec 7, 2025La comidas de las habitaciones
Algunos animalitos pero solo vi en el pasillo
6/10
Reviewed Nov 30, 2025L emplacement
La ville
10/10
Reviewed Nov 5, 2025El buffet está genial
Todo está muy bien
8/10
Reviewed Nov 5, 2025Me encanta la tranquilidad del hotel y tamaño dr las habitaciones
Todo perfecto
10/10
Reviewed Nov 3, 2025La atención del personal es muy buena, los cuartos muy amplios con buenos servicios y la limpieza es muy buena
10/10
Reviewed Oct 14, 2025La comodidad y limpieza
Todo me gusto
9/10
Reviewed Oct 3, 2025在河边，很安静，景色也很好
房间很久没有人住过一样，有一点不好的味道
10/10
Reviewed Sep 27, 2025Buena atención por parte del personal, el lugar está limpio y las habitaciones son muy cómodas.
10/10
Reviewed Sep 19, 2025Las habitaciones son espaciosas ,al igual que el baño .
Nos tocó una habitación que no tenía agua caliente para bañarse .
9/10
Reviewed Sep 19, 2025La habitación está muy comoda
2/10
Reviewed Sep 17, 2025No pude hacer uso de la reservacion ppr cambio de planes.
10/10
Reviewed Sep 14, 2025La alberca y río de enfrente
NA
10/10
Reviewed Sep 11, 2025LO MANTIENEN AL 100 A PESAR DE TANTOS AÑOS DE EXISTEMCIA.
9/10
Reviewed Sep 10, 2025Excelente desayuno
Poca disponibilidad de meseros en la alberca
8/10
Reviewed Sep 1, 2025Es un lugar bonito con contacto a la naturaleza tiene buena atención en su restaurante se ve que han estado renovando las habitaciones y se ven y se sienten muy cómodas solo deben trabajar un poquito más en el olor del ambiente de la habitación
10/10
Reviewed Aug 28, 2025Excelente
6/10
Reviewed Aug 22, 2025Yo recomendé a varios compañeros este hotel pero la primera noche encontraron cucarachas en la cama. Solo estuvieron esa noche y se cambiaron al otro día. Están ya los muebles de Melamina muy deteriorados. Como que falta más empeño en el mantenimiento. Es una lástima porque donde esta la alberca es muy amplio para caminar.
4/10
Reviewed Aug 20, 2025Muy sucio, lleno de cucarachas. Me cambié de habitación porque me encontré 2 cucarachas gigantes en el baño. En la segunda habitación también hubo cucarachas más pequeñas pero esta vez caminando sobre la cama. No lo recomiendo.
10/10
Reviewed Aug 17, 2025MEJOR MAS EN LA ATENCION
10/10
Reviewed Aug 12, 2025El restaurante y la alberca
Que la puerta más cercana a mi habitacion para acceso a la alberca estaba cerrada.
7/10
Reviewed Aug 7, 2025Los gardines
Que depende de la suerte que tengas si te toca una habitación remodelada o una vieja
8/10
Reviewed Aug 6, 2025Tiene buen WiFi, camas cómodas, la alberca es muy linda y la temperatura del agua.
10/10
Reviewed Aug 4, 2025La atención de todo el personal, desde limpieza ,el restaurante y la recepción Gracias
En la diversión de mis sobrinos la alberca necesita de más luz para que sea disfrutada
7/10
Reviewed Aug 1, 2025The room is Ok
Very small double beds, far from everywhere
10/10
Reviewed Jul 26, 2025Siempre que voy a Coatzacoalcos me hospedo aquí, las instalaciones son muy cómodas, las chicas de recepción son muy atentas y me apoyaron por un error que tuve en mi reservación.
10/10
Reviewed Jul 20, 2025Reservamos dos habitaciones, se tuvo que llevar todo el equipaje a una sola habitación y esperar a que estuviese disponible la otra habitación para los otros huéspedes
6/10
Reviewed Jul 14, 2025Siempre muy bonito, personal muy amable y los platillos del restaurante son de muy buena calidad.
10/10
Reviewed Jul 13, 2025Es la tercera vez que voy y lo único que no me gustaba era el trato del personal, Pero ha mejorado muchísimo, felicidades
10/10
Reviewed Jun 29, 2025Es un hotel a la rivera del Río Coatzacoalcos, muy cercano a la Estación del Tren Interoceánico, con muy bonito paisaje. No hay transporte público ni tiendas en los alrededores. Algunas piezas del mobiliario en las habitaciones tienen que renovarse, como el sofá, las TV son antiguas pero con servicio de cable. Agua caliente y con presión en el baño, pero el extractor hacía mucho ruido. La cama cómoda. La vista desde la habitación era muy bonita, ya fue un plus y se compensa porque no respetaron mi solicitud anticipada de estar en el primer piso. El hotel está muy concurrido. Es un lugar con mucho potencial pero tienen que renovar su mobiliario en general. Sus jardines están hermosos. Hay restaurante y su personal es muy amable.
6/10
Reviewed Jun 28, 2025Buenos Jardines.. Buenas instalaciones .. pero en cuestion de limpieza de alberca calificacion menos 10
8/10
Reviewed Jun 27, 2025Lack of maintenance,water in the pool wasn't running.
3/10
Reviewed Jun 27, 2025This place has not been a 5 star property for a loooooong time. My room was falling apart, sheets had holes in them and the mildew smell was so overpowering I had to wear a mask in my room. I arrived late at night or I would have left right away.
10/10
Reviewed Jun 19, 2025Mucha calidad x el bajo precio
4/10
Reviewed Jun 14, 2025Las toallas huelen a humedad, igual las alohadas. Te facturan "sólo lo que el hotel cobra, la comisión de Expedia queda fuera". Deben avisar antes de tomar la reserva y aceptar el pago para mandarlos al demonio.
10/10
Reviewed Jun 14, 2025The girls at the reception desk. Great service
10/10
Reviewed Jun 11, 2025Bonita vista
8/10
Reviewed Jun 7, 2025The staff is very attentive and helpful.
10/10
Reviewed Jun 2, 2025Muy buena opción
10/10
Reviewed May 30, 2025Convenient location for my needs. Restaurant opens at 6 am. Most staff are very friendly and helpful.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Good service
- •Comfortable rooms
- •Nice amenities
Areas to consider
- •Cleanliness issues
- •Some rooms need maintenance
Cleanliness
7.48/10Multiple reviews mention cleanliness issues, including sightings of cockroaches.
Service
9.95/10Reviews frequently highlight attentive and friendly service from the staff.
Location
8.99/10Convenient location mentioned in several reviews, although some also noted it can be hidden.
Room Quality
8.94/10Rooms described as spacious and comfortable, despite some concerns about cleanliness.
Amenities
8.97/10Amenities like the pool and river are positively noted, but some concerns about maintenance were raised.
Value for Money
8.93/10Generally good value mentioned, although a few reviewers experienced maintenance issues.
Food and Beverage
8.98/10Positive feedback on food quality and variety, especially breakfast.
Overall Experience
8.95/10Overall positive experience, though affected by cleanliness concerns.