Otangarei Central Reserve
Otangarei Central Reserve, Otangarei, Whangārei, Whangārei District, New Zealand- Park
English
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About this hotel
Outdoor and Indoor Pools
Enjoy a refreshing dip in our outdoor swimming pool or relax in the indoor spa pool during your stay at Motel Sierra.
Convenient Kitchenette Facilities
Each room is equipped with kitchenette facilities including a refrigerator, microwave, stove, and tea/coffee making facilities for your convenience.
Family-Friendly Amenities
With a grassed play area for children and coin-operated laundry facilities, we ensure a comfortable and enjoyable stay for families at Whangarei Motel Sierra.
Experience the perfect blend of relaxation and convenience at Motel Sierra. Book your stay now for a memorable experience!
Nearby Attractions
Elgin Place Reserve
Elgin Place Reserve, Te Kamo, Whangārei, Whangārei District, New Zealand- Park
Beazley Park
Beazley Park, Tikipunga, Whangārei, Whangārei District, New Zealand- Park
Mair Park
Mair Park, Kensington, Whangārei, Whangārei District, New Zealand- Park
A.H. Reed Memorial Kauri Park
A.H. Reed Memorial Kauri Park, Hatea Walkway, Tikipunga, Whangārei 0112, New Zealand- Attraction
Important Information
Please note that reception opening times on Sundays and Public Holidays are from 08:00 to 20:00 hours.
If you expect to arrive outside reception opening hours, please inform Motel Sierra in advance, using the contact details found on the booking confirmation.Swimming pool: Closed from Thu, Apr 23, 2026 until Thu, Oct 1, 2026
A deposit may be required at the property.
Stay Details
Check-in from
02:00 PM
Check-out by
10:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Heating
Terrace
Family rooms
Garden
Laundry
Fax/photocopying
Tour desk
Golf course
Meeting/banquet facilities
Dry cleaning
Non-smoking throughout
Private parking
Outdoor pool
Daily housekeeping
Designated smoking area
Outdoor pool - seasonal
Outdoor furniture
Sun loungers or beach chairs
Fence around pool
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
24-hour security
Room Types
Two-Bedroom Apartment
Up to 4 guests5 sqm2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
This apartment is consisted of of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and an oven. The apartment offers a flat-screen TV with satellite channels, a seating area, a dining area, a wardrobe as well as pool views. The unit offers 3 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
5 sqm
Pool View
In-room amenities
ShowerTVTelephoneMini-fridgeRefrigeratorDeskSeating AreaFanToiletMicrowavePrivate bathroomHeatingSatellite channelsKitchenSofaAlarm clock
Superior Studio
Up to 2 guests3 sqmQueen bed (151-180 cm wide)
Features a patio with outdoor furniture, fully equipped kitchen and a TV.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
3 sqm
In-room amenities
ShowerTVTelephoneKitchenetteMini-fridgeRefrigeratorDeskFanToiletMicrowavePrivate bathroomHeatingSatellite channelsAlarm clockDining areaElectric kettle
Standard Studio
Up to 3 guests3 sqmTwin bed (90-130 cm wide), Double bed (131-150 cm wide)
Features satellite TV, bathroom with bathtub, and kitchen facilities including a refrigerator and microwave.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
3 sqm
In-room amenities
ShowerTVTelephoneKitchenetteMini-fridgeRefrigeratorDeskFanToiletMicrowavePrivate bathroomHeatingSatellite channelsAlarm clockDining areaElectric kettle
Two-Bedroom Apartment (5 Adults)
Up to 5 guests5 sqmQueen bed (151-180 cm wide), Sofa bed (Variable Size), 2 Twin bed (90-130 cm wide)
This apartment offers a TV and in-room ironing facilities. Features a full kitchen including refrigerator and microwave. Some apartments also have a stove.
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
Queen bed (151-180 cm wide), Sofa bed (Variable Size), 2 Twin bed (90-130 cm wide)
Room details
5 sqm
In-room amenities
ShowerTVTelephoneMini-fridgeRefrigeratorDeskSeating AreaFanToiletMicrowavePrivate bathroomHeatingSatellite channelsKitchenSofaAlarm clock
One-Bedroom Apartment
Up to 4 guests4 sqm2 Double bed (131-150 cm wide)
These apartments opens onto a patio with outdoor furniture. Features a full kitchen including refrigerator and microwave. It offers a TV and ironing facilities.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
4 sqm
In-room amenities
ShowerTVTelephoneKitchenetteMini-fridgeRefrigeratorDeskSeating AreaFanToiletMicrowavePrivate bathroomHeatingSatellite channelsSofaAlarm clock
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(435 total)
Provider-sourced guest reviews.
7/10
Reviewed Sep 15, 2026Nice rooms comfy warm
The receptionist was intrusive with her questions
7/10
Reviewed Aug 31, 2026Quiet despite being on a main road.
Very dated, needs a refresh, especially the bathroom, toilet, kitchen.
9/10
Reviewed Aug 30, 2026Great facility, engaging staff
NA
9/10
Reviewed Aug 17, 2026Greetings was welcoming, rooms were comfy and warm, close to where we needed to be the next day.
The look of the brick wall.
9/10
Reviewed Aug 4, 2026Being questioned about being from Whangarei and booking a motel for the night. I often try get away from home every few weeks to refocus on myself and this was the first time I'd been asked and nearly turned away.
5/10
Reviewed Jul 17, 2026It was okay to just come for sleeping
I only chose this hotel because it said it had a spa but it didnt
10/10
Reviewed Jul 15, 2026Easy acces friendly staff nice.and clean
Na
3/10
Reviewed Jul 12, 2026Car park
The staff is so unprofessional about her job.very rude. Tv don't have an app.
9/10
Reviewed Jun 23, 2026Staff amazing, friendly, helpful and very accomodating
Cant think of anything
10/10
Reviewed Jun 16, 2026Second time staying here..close to where i needed to be..
9/10
Reviewed Jun 14, 2026Property clean, great location for out event, amazing staff very helpful
Property was great
7/10
Reviewed May 2, 2026Nice spot to stay close to town. Staff were great. Cats came to visit us daily and were a highlight.
But basic, showing its age.
6/10
Reviewed Apr 13, 2026This property is pretty tired.I do not think it's worth $160 a night. It does have good size rooms
8/10
Reviewed Mar 27, 2026Comfortable one night stop.
10/10
Reviewed Mar 27, 2026Easy to locate , friendly staff, close access to rooms.
8/10
Reviewed Mar 23, 2026Le calme et proche du centre
Le bac de douche en inox qui est glissant et la plaque électrique qui n’est pas assez puissante
4/10
Reviewed Mar 15, 2026It was a good location and the room was clean, even if quite old-fashioned.
There wasn't enough hot water for two of us to have a shower. It went cold during my son's shower. The TV wouldn't connect to Wifi so we couldn't log into our Netflix account on it. I have to use a knife to get the button to pop out on the microwave. There was no air-conditioning.
7/10
Reviewed Mar 10, 2026Parking outside , handy for local takeaway
A bit dated and tired looking
9/10
Reviewed Mar 10, 2026Great place to stay , everything we needed
Nothing
10/10
Reviewed Mar 4, 2026Nice and spacious and good parking
8/10
Reviewed Mar 4, 2026L’accueil, l’option motor inn, la petite chatte câline qui nous a accompagné sur notre terrasse.
8/10
Reviewed Mar 2, 2026Very friendly and helpful manager...she was great!
10/10
Reviewed Feb 22, 2026We absolutely loved the pool !! My children partner and sisters swam all afternoon ! Host was awesome too
Nothing we thought it was great ! Just enough noise form the outside world to put us to sleep !!!
10/10
Reviewed Jan 31, 2026Great location and lovely staff
Nothing
8/10
Reviewed Jan 24, 2026The location was good for us
10/10
Reviewed Jan 22, 2026access
10/10
Reviewed Jan 19, 2026I liked everything really from the time we arrived. The service was amazing. The facilities were perfect. Just overall really worth the money. The location is perfect. And yes I would recommend them. Thank you Motel Sierra for making our stay a pleasant one.
I can't say because we liked it all.
8/10
Reviewed Jan 18, 2026Friendly staff who is really down to Earth and the beautiful cats they own that run the place as queen 1 and 2 lol 😆
Wish the spa was working
9/10
Reviewed Jan 18, 2026Motel staff were very friendly and welcoming. Room was nice and clean and had everything needed to make the stay comfortable.
8/10
Reviewed Jan 16, 2026Lage sehr gut erreichbar, da direkt an der Hauptstraße
Etwas laut, da direkt an der Hauptstraße
8/10
Reviewed Jan 14, 2026Friendly & super helpful lady at check in. Close to town centre.
Room only had one fan & unfortunately we stayed on a very hot day so it room was too warm.
5/10
Reviewed Jan 13, 2026Tidy, clean, a basic motel unit
In extremely hot weather no air conditioning was available, made it difficult to sleep
10/10
Reviewed Jan 13, 2026Big rooms, comfortable beds, large shower. Great view and pool, very friendly staff.
Everything was lovely.
10/10
Reviewed Jan 10, 2026Very kind an friendly reception staff
10/10
Reviewed Jan 9, 2026My grandson wasn't happy with the wifi not working properly (due to weather)
10/10
Reviewed Jan 5, 2026Friendly welcome the host was spot on, nothing was to much trouble. Highly recommend this place to stay 👌
Nothing really to dislike all fantastic
5/10
Reviewed Jan 5, 2026We enjoyed location and cleanliness of the rooms. We travel NZ alot and have stayed in plenty of Motels, and happy to say cleanliness was exceptional.
Was quite disappointed with the family room being unavailable due to covid which is now going on 6yrs from pandemic. I'm a registered nurse, so to hear this, was abit devasting as this was one of the main reasons we booked here. Also, kids playing in the pool were told to be quiet. I understand there is a "quiet enjoyment policy" within reasonal hours of the day but "kids will be kids" and if their enjoying themselves without causing harm and being loud because their having fun playing, it should be considered a good thing. Other than that, stay was fair
10/10
Reviewed Jan 4, 2026Very friendly and warm reception lady
Nothing. Everything was perfect
10/10
Reviewed Jan 3, 2026Lovely staff, easy location to family up here and close to town thank you Motel Sierra
Nothing
8/10
Reviewed Dec 31, 2025Peaceful and quiet
Old style of shower head
1/10
Reviewed Dec 31, 2025The space
The staff was really rude, rooms smelled stink and linen felt dirty. We were threatened to be kicked out because we were laughing too loud with our family, a warning would've been OK but not a threat to be thrown out in the middle of the night, that was uncalled for. I will never come back to this motel again
9/10
Reviewed Dec 13, 2025When checking in Glynnis was super! So very helpful than and later. And the owner was super too. Everyine was so nice, pleasant and helpful. Mad the stay so much nicer.
Having to leave so soon!
10/10
Reviewed Dec 2, 2025Staff was friendly and kind.
N/A
8/10
Reviewed Dec 2, 2025Location was good. It was clean & tidy. Glenys was very good - great communication , friendly & helpful.
There was no soap, shampoo etc provided.
6/10
Reviewed Nov 7, 2025Good to have two bedrooms. Plenty of space for 3 adults. Right on bypass and therefore to Kamo, Kensington and town.
Right on bypass road so some traffic noise. Rooms and appliances need updating, especially bathroom which had no bench space and an old, step up, slippery shower box.
9/10
Reviewed Nov 7, 2025The motel was convenient and the staff were very helpful. In fact, we stayed there on our way out and again on our return.
Everything was to or liking
9/10
Reviewed Nov 5, 2025Friendly helpful staff
A bit of traffic noise
2/10
Reviewed Nov 4, 2025Location
Hasn’t been updated since the 70’s. Shame as has potential
10/10
Reviewed Nov 3, 2025Excellent service
8/10
Reviewed Nov 2, 2025Kath was very helpful and accommodating.
No problems.
9/10
Reviewed Oct 31, 2025Only thing no hair dryer.most hotel have them.
1/10
Reviewed Oct 26, 2025It was close to where I needed to be
Owners were awful the room was terrible just carpet over concrete. The owner was unfriendly out right rude. Really worst place I've ever stayed. Bathroom was horrible felt like you were going to fall through the floor while washing
6/10
Reviewed Oct 23, 2025Friendly manager.
Decorator was dated.
10/10
Reviewed Oct 14, 2025Well set out rooms. Comfortable sleep. Size of the room was great. Easy to reach location and also close to town. The staff were very helpful and super friendly. Clean and tidy.
10/10
Reviewed Sep 15, 2025Nice rooms and the host was amazing. Could have easily stayed longer.
Nothing not to like.
7/10
Reviewed Aug 30, 2025Helpful and chatty owner, clean facilities.
6/10
Reviewed Aug 10, 2025The sheets and pillows good. Lady personable on arrival..
Cold day and on arrival we appeared to be only guests. The unit was cold, no heatpump and couldn't find heater..Went to reception twice and was given very small fan heater..Closed off bedroom as wouldnt heat unit plus in there..Did not use bedroom as too cold and bed hard... Very bare, no ambiance... Small TV faulty, pixilated continuously.. No welcoming book or info..No shampoo/cond/soap/showercap or hairdryer..Just softsoap on wall. Small 2 seater couch for unit that sleeps four.. Hot water boiling out of tap. Worst motel we have stayed in..Cold, bare real dissapointment as wanted bath and separate bedroom and prepared to pay extra which we did..
7/10
Reviewed Jun 29, 2025Was just a overnight stay and was everything I wanted
9/10
Reviewed Jun 24, 2025The owners are lovely, the room was spacious, clean and very comfortable. The shower was great, even though it was over the bath. Great having the toilet separate.
Near quite a main road so started a little noisy but was not a problem during the night. I would have liked to see a mirror somewhere in the main area, and shampoo, conditioner and a hair dryer in the bathroom.
6/10
Reviewed Jun 23, 2025Close to where we needed to be
The room was comfortable, but there were spiders and webs in the toilet area. We booked a room for 3 people and we ran out of hot water on the first night after 2 showers. The spa pool has not been working since pre covid.
10/10
Reviewed Jun 23, 2025Everything was perfect. This was my third stay with my work group. Everyone was happy. In particular, the unit was very quiet, warm, and comfortable. Sierra provides two pillows for each of us: a thicker one and a thinner one. This is so thoughful that everyone can find their best suitable pillow! It is such small details that make the service outstanding!
Nothing at all.
3/10
Reviewed Jun 15, 2025Ok
Floor was lumpy & thin carpet ,cold. Scalding hot water, no ph reception, no hair dryer, no power point in bathroom, cheap nasty cutlery, no heat in cook top, dirty fry pan, noisy fridge we had to turn off to sleep, spider webs In curtain folds, no fan in bathroom & windiw restricters broken, no mirror in bedroom, needs a mattress topper...etc
1/10
Reviewed Jun 13, 2025Nothing
Everything . The receptionist presuming to correct our speech.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly staff
- •Good location
- •Clean facilities
Areas to consider
- •Old rooms
- •Lack of amenities
- •Odor in rooms
Cleanliness
6.39/10Some complaints about room cleanliness and odors.
Service
9.36/10Overall positive feedback about staff friendliness and helpfulness.
Location
8.4/10Convenient location near airport and other amenities.
Room Quality
7.35/10Rooms need updating and some had maintenance issues.
Amenities
7.38/10Missing basic toiletries, such as soap and shampoo.
Value for Money
8.34/10Good value overall but some aspects could improve.
Food and Beverage
8.39/10No specific feedback, assumed standard quality for this hotel tier.
Overall Experience
8.36/10Mixed experiences, but overall positive for many guests.