VISIONAPARTMENTS Zurich Gerechtigkeitsgasse vs Similar Hotels

Room allocation did not match the advertised photos, was extremely basic with a damp smell.

Mixed/poor for comfort in heat: several reports of no usable AC during heat wave, uncomfortable mattress for some, broken bathroom sliding door and noise issues on ground-floor rooms.

Mixed reviews with some stating rooms were comfortable, but others mentioned issues like size and maintenance.

General satisfaction, but one negative mention about room availability.

The room was very dirty, and the communal corridors were poorly maintained.

Mixed to below-average: multiple reviews mention ants, insufficient cleaning (broken glass left in room), and worn corridor carpets, though some rooms were reported as generally clean.

Many reviews commented positively about the cleanliness of the rooms.

Positive mentions, but some complaints about room issues.

Great location. Close to tram and train. Very central to city and main station and attractions.

Consistently praised: very close to the centre, public transport and train station; repeatedly cited as a primary pro.

Several reviews noted the excellent location of the hotel.

Repeated praise for the central and convenient location.

Communication was excellent, but staff showed a dismissive attitude when concerns were raised.

Generally friendly and helpful staff (helped with extra fan, positive interactions), but there are notable service lapses (rude handling of laundry access) — overall leans positive.

Staff were generally described as helpful and friendly.

Highlights of friendly staff and good service in reviews.

Coffee machine available, but lacking basic supplies such as coffee, sugar, and milk.

Not specifically reviewed; assigned target overall rating.

Breakfast options received multiple complaints regarding variety and quality.

Complaints about additional costs for breakfast and expensive cocktails.

Well stocked kitchen. Minor issues like missing replenishments for toiletries.

Below average: missing/limited amenities reported (AC not available/used, no hand soap provided, small elevator, restricted laundry access); some basic items supplied on request (fan).

Several comments indicated lack of amenities such as tea and coffee or mini bars.

Lack of breakfast options and issues with room temperature regulation.

Decent rates for Switzerland but did not meet expectations due to misleading photos.

Perceived as a bit expensive (typical for Switzerland), but many guests find the location and short-stay convenience justify the price.

Critiques on high price relative to provided amenities affected the rating.

Some guests felt breakfast should be included in the room rate.